This game seemed to have a lot going for it. The combat and classes are interesting, the crafting system is a grind but manageable, and it is actually fun to play. However, it has some keyboard smashing features that just aren't fixable:
1. Long queue times. For a MOBA, you'd expect multiple games to be starting every minute for every level range. That doesn't seem to be the case in this game, with queue times approaching 20 minutes or more for a single game sometimes. And there is little transparency in the matchmaking process, no indication that games are forming, completing, or that players are even queued.
2. Everyone on your team is Russian. They don't understand you, you don't understand them. It makes a team based game very difficult. You may as well remove voice chat, which doesn't really work anyway.
3. Lack of new player information available. The English wiki is unfinished, there is little information on the English forums, there is little information provided in the game, and the tutorial is so uninformative and restrictive that it's a chore just to finish it.
4. Everyone seems to be terrible at this game. I've played less than 10 hours and not past level 5 with a single class and I have topped the board with all of them at least once. How hard is it to stand on the circle? I chalk this one up to the previous two bullet points: lack of communication and in-game help.
Overall, it's a fun game that seems to be failing simply due to a lack of interest from US players. If there were language based games, that alone would solve 3 of the 4 problems I have with this game, but then I'd still be sitting in the queue, waiting to actually play it.