You're a support agent at DrumWorks, approving or denying game refund requests by a 16-rule policy. Hit quota, keep grandma's apartment livable, feed the fish — and find out what the terminal does when nobody is watching. Demo: about 30 minutes, up to your first promotion.

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This game is not yet available on Steam

Planned Release Date: Oct 1, 2026

This game plans to unlock in approximately 2 weeks

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Check out the full game

 

About This Demo

You're a support agent at DrumWorks (any resemblance to existing platforms is

purely coincidental) with exactly one job: approve or deny refund requests for

video games. Read the complaint, check it against the policy, click APPROVE or

DENY — and pray you hit quota before your manager notices you haven't.

After hours you crawl back to the dump grandma left you. Manage a deeply

sophisticated needs system: bowel, shower, kebab intake. Pay the water bill. Buy

furniture, paint the walls, exterminate cockroaches. And look after grandma's

fish — or flush them, they don't mind. Coffee buys you a few more hours. Just…

go easy on the coffee.

What's in the demo

  • About 30 minutes — play up to your first promotion

  • The full refund-handling loop and the complete 16-rule policy

  • The whole apartment: needs, bills, and the shop with everything in it

  • The terminal doesn't always behave the way it should

  • English and Polish — interface and subtitles

Saves

Demo progress does not carry over to the full game. The full version starts fresh.

The policy has 16 rules.

None of the rules cover what lies waiting for you

AI Generated Content Disclosure

The developers describe how their game uses AI Generated Content like this:

The graphics, sound, and text in *Refund Speedrun* are created by hand. Generative AI was used exclusively for the voice-over narration in the promotional trailer (ElevenLabs). The game does not generate any content using AI during gameplay.

System Requirements

Windows
SteamOS + Linux
    Minimum:
    • OS: Windows 10 64-bit
    • Processor: Intel Core i3-4130 (3.4GHz) / AMD FX-6300
    • Memory: 4 GB RAM
    • Graphics: Intel HD Graphics 4400 / NVIDIA GeForce GT 730 (1GB VRAM, OpenGL 3.3)
    • DirectX: Version 11
    • Storage: 700 MB available space
    Minimum:
    • OS: Ubuntu 20.04 LTS 64-bit
    • Processor: Intel Core i3-4130 (3.4GHz) / AMD FX-6300
    • Memory: 4 GB RAM
    • Graphics: Intel HD Graphics 4400 / NVIDIA GeForce GT 730 (1GB VRAM, OpenGL 3.3)
    • Storage: 700 MB available space
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