Seems like nobody really mentioned this, so I will just go ahead with it. I read that this game is full of friendly, helpful people, so I decided to give it a try. I ended up liking the game a lot, however the opinion regarding players couldn't be further from the truth.
-Amazing anime style graphics
-Skill customization - change the behavior of skills you already have
-Gliding - fast transport around the map
-Autopath to quest objective - regular quests have this, "hidden" quests do not. You will find both on all the maps.
-Creative missions - take control of npc during a main quest
-Achievements system - you get them for just about every quest you do. The names are creative and it makes the game more fun
-Sub class system - lets you mix 2 classes together for greater variety
-Pets - called Eidelons, they contribute to your damage significantly and you can swap them around based on the situation to take advantage of their special abilities.
-Bot heaven - the review I read stated 99/100 players are friendly and helpful. The truth is, 99/100 players are bots. They are complete clones of each other with the same naming convention, yet nobody seems to care about it. You find them everywhere, not difficult to get 5-10 on your screen at a time.
-Players - virtually everoyone ignores you completely. Those that do not only see you as a resource, not a person. There is a system of "loyalty" points and guild points so people only friend you so they can click a greeting button on you once a day for loyalty or that you farm guild points for their benefit. Beyond that, you mean nothing
-Lag - you feel it in every slightly crowded area or town. This is especially noticable with delay on jumping/gliding
-Character appearance - some could say there is a lack of options for character customization. I haven't really run into lookalike characters yet except for bots that all look the same.
-Class balance - some classes are seriously overpowered, just about all players agree on who those are (Ravagers, even after a nerf they are still the most dominant by far)
Conclusion: If you have friends to play with, this game is pretty fun and enjoyable. If you do not and are not a solo player, don't bother, you won't get any help around here.