This game has so many negative reviews and I've played enough hours now that I feel I should write my own review: a positive one.
Although the visuals are not as fancy and modern as other city-builders, I found this game was far more complex and detailed than Sim City Societies while having the same kind of fun aspect.
You have different screens to monitor things like income, reputation, which demographic of people a certain building or lot appeals to, the state of repairs of buildings and gambling machines. You can click on some staff buildings and see the employee's skills, speed, attention and charisma and how much their wage are, you can hire more employees and fire them. You can upgrade certain buildings so that they more attract the people you wish them to (e.g. you can add a bell boy to the hotel so that the VIPs are happier to stay there) . You can click on each individual visitors and see their line of thought, this will let you know of things like if your restrooms are too hard to find, if the place is dirty, if your guests would like to do some drinking while they are gambling etc. Clicking on the visitors also allows you to see what they prefer (gambling, activity, rest er whatever) and what demographic they belong to (family, tourist, high roller or else) and you can build your lot to target certain people specifically because you can't please every one (people who are looking to relax will not like a lot that has many loud buildings such as casinos and circus' that appeal to people looking for activities).
The game has the option of sandbox or campaign. You set the difficulty in the sandbox to be as you are comfortable with and it is useful for practicing in preparation for the campaign which gets pretty challenging. The campaign includes the tutorial which is a bit annoying to go through. Also, the game doesn't save automatically and you can't save before finishing each campaign chapter it seems, bit annoying. The second campaign is not a tutorial at all and has events that require actions that were not covered in the tutorial, a bit of digging and trying things out is required to win. The third campaign chapter is more challenging even and I haven't been able to win it but as I'm learning it's getting closer and closer to beating my competitor neighbour.
A few things I dislike about the game: there is no undo button, when you accidentally place a staircase a square away from connected to the upper-level floor, for example, your only options to correct the mistake is to sell the staircase for regain of a percentage of what it cost to place or to leave the staircase there. This makes it so you have to be very careful where you put down things and it's kind of hard to gauge where they'll go because there is no truly visible grid inside the casino.
Also this game seems to require a lot of management: Buildings will get in very poor state of repairs if you don't tell the mechanics to go visit them, slot machines will get nonfunctional because the cashier hasn't gone to empty them and this is on top of you having to monitor each building's reputation, income generation (which you can control by choosing within a range of fees charged and, on casino games, house advantage among other things).
Overall, I like the game. Quite a lot actually. It's definitely not a game everyone would like though but if you like city-builders and management-heavy games that have only okay graphics I would recommend this game.
I got it on sale and I have no regrets whatsoever 7.5/10