Game about the difficult work of people that manage emergency lines and services. Your task is to answer incoming calls and to react properly - give first aid instructions, advise, dispatch correct number of firemen / police / ambulances, or sometimes - just ignore the call. Play on ANY CITY in the world!
User reviews:
Very Positive (225 reviews) - 81% of the 225 user reviews in the last 30 days are positive.
Very Positive (2,133 reviews) - 81% of the 2,133 user reviews for this game are positive.
Release Date: Feb 24, 2017

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Recent updates View all (7)

June 19

Workshop calls and a contest!

We are proud to announce that the workshop calls are now enabled! You can download them in the “workshop” tab and later answer them in your free game!

You can also create your own conversations, calls and situations using the editor that is now available with newest updates! Check out the Guides to find out how! Many thanks to our contributors for providing the calls already!

We would also like to announce a contest for the Best Call with the prizes of 700$ total ! Any call published to workshop before 1st of Aug 2017 can participate. We will take things like originality, quality, variety and technical correctness into account.

The winners will be announced on August 11, 2017! More details can be found in Steam Dicsussions!

18 comments Read more

April 1

Survey: Future Development of 911 Operator - WIN FREE SPECIAL RESOURCES DLC!

Dear Operators!
Please help us and provide some feedback about the game! We want to improve the game and we need you to show us how!

PLUS, we are going to give away FREE Special Resources DLC keys for some of you that will complete the survey!

Here's the survey!

EDIT: Thanks for all your responses, we received a lot valuable feedback. We sent a couple of keys for DLC/base game to randomizely choosen mails. Please, check your mail (inluding spam folder) to check if you were lucky :)

71 comments Read more


“I want more games that place you into the shoes of people with interesting jobs, just as Papers, Please dropped you into the role of a customs officer. 911 Operator intrigues”
Rock Paper Shotgun

About This Game

In 911 OPERATOR, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this?


Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.


A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities.


Main features:

  • Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying.
  • Real First Aid instructions.
  • Opportunity to play on any city in the world!
  • 6 selected cities in Career mode, featuring unique calls and events.
  • More than 140 types of reports to encounter.
  • 12 types of emergency vehicles (including helicopters, police cars and motorcycles).

The game requires Internet connection to download free maps. The offline game is available after downloading the maps.

All map data © OpenStreetMap authors

* The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.

System Requirements

Mac OS X
    • OS: Windows 7
    • Processor: 2 GHz
    • Memory: 1024 MB RAM
    • Graphics: 512 Mb
    • Storage: 500 MB available space
    • Sound Card: Neccessary
    • Additional Notes: This game is simple :)
    • OS: Windows 7 / 8 / 10
    • Processor: 3 GHz
    • Memory: 2048 MB RAM
    • Graphics: 1024 Mb
    • Storage: 1 GB available space
    • Sound Card: Neccessary
    • OS: 10.9
    • Processor: Intel Core I3
    • Memory: 2 GB RAM
    • Graphics: Default
    • Storage: 500 MB available space
    • Sound Card: Neccessary
    • OS: 10.10+
    • Processor: Intel Core I5
    • Memory: 4 GB RAM
    • Graphics: Intel Iris
    • Storage: 1 GB available space
    • Sound Card: Neccessary

What Curators Say

36 Curators have reviewed this product. Click here to see them.
Customer reviews Learn More
Very Positive (225 reviews)
Very Positive (2,133 reviews)
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