Game is decent, unfortunately updates consistantly wipe progress, so expect that. Publishers are known to not give people microtransaction refunds after a character wipe.
Every time there has been a character wipe, they say they will correct it next time, but they never do and it's been this way for years. It's come to the point that people just accept it and most people don't even complain about it anymore. Unfortunately it's not something you will see listed on the store page or in their microtransaction shop.
Recently there is a new issue with this game. Some steam users that didn't link their account to an email are no longer allowed to access their RotMG account. I happen to be one of these users, yet another slap in the face. As far as I know this only is affecting steam users and those affected have no way to play the game through their steam account, they can't even start over.
If you are absolutely certain you won't be spending a dime on this game, it might be worth a try if you like dungeon crawlers, it's about as good as dungeonland but with worse graphics. Otherwise stay away, spending cash for temporary items is no fun, losing all your hard work is even less fun still.
""""Steam account can't connect - 02072900
Thank you for contacting us. Unfortunately, this case has been closed.
If your problem has not been resolved, please submit a new case and we will reply as soon as we can.""""
Thank you for writing in with your concern! Are you still experiencing this issue? Have you tried logging in via the web version? Due to new security measures, everyone must change their passwords via the web version before being able to play. It appears that this account is associated with a different email than the one you are contacting from. We can provide the email used but I must first verify account ownership with the following questions:
How much have you spent on the account?
How many character slots do you have?
How many chests do you have?
How much Gold do you have?
About when did you open the account?
You can read more about this here:http://community.kabam.com/forums/showthread.php?245835-Realm-of-the-mad-God-Security-Updates-and-Changes
Please let me know if you have any questions regarding this issue, thanks for your continued support of the game!
Please reviewers, keep in mind my account is tied ONLY to steam and even has a stead ID associated with the account, it is impossiple for me to change the password I used for this account because an e-mail has never been tied to the account and to change the password requires the registered e-mail.
and now my favorite one
""""Sent on March 6th
Your question has been received. You should expect a response from us within one business day.""""
Notice I didn't even get another response back until over two months later which basically asked me for my password for my login information, which had always ben tied to my Steam ID.
At the end of the day, read my first quote of responses from Kabam support and you'll see """"this case has been closed.""""
They don't care, maybe I am not as important as a lot of the other players that aren't having issues with the game, maybe they don't care about me at all, I'm just here telling you what they will, are capable of, and have done to at least 1 person, in this case it's me.