Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?
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February 2019
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Download Tech Support: Error Unknown Demo

Experience Quasar Spectrum OS for Free

Available: February 2019

 

Recent updates View all (4)

January 18

WE ARE INDIGO



>>THERE IS A GREAT SECRET, WHICH MUST NOW BE DIVULGED.

QUASAR HAS BEEN LYING TO YOU, ITS CUSTOMERS AND THE POPULATION AT LARGE. THEY HAVE BEEN USING THIS LIE TO STEAL AND BLACKMAIL THEIR WAY INTO SUCCESS. DO NOT TRUST QUASAR. DO NOT LET THEM CHARM YOU WITH THEIR WORDS.

WE ARE INDIGO, AND WE INTEND TO TAKE THEM DOWN ONE WAY OR THE OTHER. IF YOU VALUE YOUR PRIVACY AND YOU VALUE OUR DEMOCRACY, STAND WITH US AGAINST THE USURPERS AND LET US FREE OUR NATION FROM THEIR CORRUPTION.<<

- INDIGO FOX


https://youtu.be/mJJicQ-Ei70
https://store.steampowered.com/app/781480/Tech_Support_Error_Unknown/
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January 16

Quasar Spectrum OS Tech Support Trial Now Available!

Quasar Telecommunications (NASDAQ:QTC, an Iceberg Interactive/Dragon Slumber company) today announced the expansion of its Tech Support services with the launch of a new direct-to-employee operating system, Spectrum OS, in the first quarter of 2019. This product will enable new and existing employees to work remotely via Windows, Mac and Linux, and will offer customers a more personal and efficient support service. The system quickly allocates support tickets with full visibility, security, and control.

A trial of Spectrum OS is available to Quasar employees now!

https://store.steampowered.com/app/781480/Tech_Support_Error_Unknown/

https://www.youtube.com/watch?v=qCSoZg29DWw
“Solid, uninterrupted Tech Support is essential for a modern telecommunications service – and Spectrum OS addresses many of the challenges encountered by employee and user alike regarding efficiency and performance.” said Robert Melville, Quasar’s Chief Executive Officer.

Kamala Corwyn, Quasar’s Tech Support Director adds “Quasar Spectrum OS allows our employees to simplify their operations, regain control of their work and increase defences to cyber threats, including blackmail and terrorism. Spectrum OS is an end-to-end solution, designed to meet the rising, data-driven, and multi-location management demands of our customers. It is the new generation of Tech Support.”



The full list of Spectrum OS features includes:

Support Desk
The heart of Spectrum OS, this live-chat software allows our Tech Support specialists to communicate with customers anywhere in the world. All problems can be solved with the dynamic conversation interface, while a timer tracks the duration of the call, for your convenience.

Outmail
It is important for our Tech Support specialists to be in touch with their colleagues at all times, and Outmail is the perfect solution. Users can even download important attachments and avoid personal incrimination by reporting suspicious activity to their superior.

Net Traveler
The gateway to the internet. Search the web, make secure payments and learn all about Quasar’s astonishing history. The Quasar Wiki will teach users all there is to know about Spectrum OS functionality.

Buizbook Pro
Based on our established customer number allocations, our Tech Support specialists now have access to the most powerful account database in the world, including options to check individual warranties and device history, enabling more personal and efficient support.

Remote Phone Connection
This software enables Quasar employees to have direct access to customer phones, anywhere, anytime, with full functionality & GPS tracking. So Quasar is with you - wherever you go.

Learn more about Spectrum OS, Quasar Telecommunications and Partners:

Quasar LinkedIn
Quasar Facebook
Quasar Website
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About This Game

“On behalf of Quasar Telecommunications, I am happy to welcome you in our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly with our customers through the Support Desk.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda?

Key features

  • Engage customers and colleagues through a novel procedural dialogue system
  • Choose how to approach each situation in a sandbox computer environment
  • Decide who to side with and unlock new gameplay
  • Discover multiple major and minor endings
  • Mouse-only controls make the game accessible for all

System Requirements

Windows
Mac OS X
SteamOS + Linux
    Minimum:
    • OS: Windows 7 or greater
    • Processor: 1.5 GHz CPU
    • Memory: 500 MB RAM
    • Graphics: 1280x720 or better video resolution in High Color mode
    • Storage: 500 MB available space
    • Sound Card: Standard onboard sound card
    Minimum:
    • OS: OSX 10.6+
    • Processor: 2.20Ghz
    • Memory: 500 MB RAM
    • Graphics: 1280x720 or better video resolution in High Color mode
    • Storage: 500 MB available space
    • Sound Card: Standard onboard sound card
    Minimum:
    • OS: Ubuntu
    • Processor: i5-5200 2.20Ghz
    • Memory: 500 MB RAM
    • Graphics: 1280x720 or better video resolution in High Color mode
    • Storage: 500 MB available space

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