Troubleshooter is a turn-based tactical RPG. It features a battle that combines the character growth side of 'Final Fantasy Tactics' and battle interface side of 'XCOM'. You will become a 20-year-old Troubleshooter, Albus Bernstein. You work with the police to solve the case.
Recent Reviews:
Very Positive (28) - 89% of the 28 user reviews in the last 30 days are positive.
All Reviews:
Very Positive (594) - 89% of the 594 user reviews for this game are positive.
Release Date:
Dec 30, 2017

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Early Access Game

Get instant access and start playing; get involved with this game as it develops.

Note: This Early Access game is not complete and may or may not change further. If you are not excited to play this game in its current state, then you should wait to see if the game progresses further in development. Learn more

What the developers have to say:

Why Early Access?

“Troubleshooter is a game still under development. It is still in its alpha stage.

Troubleshooter will be sold on Steam’s Early Access so that players can enjoy the game as early as possible. We want to communicate with the users for feedbacks so that we can develop a turn-based RPG game which everyone can enjoy.

The game is still under development which means you may experience lack of contents, bugs, in-game errors, and performance issues. We will do our best to improve the game through live updates but please understand that other issues may arise from the quick live updates we provide. Nevertheless, supporting us now will enable us to receive feedbacks from the players and refer to it for development. The feedbacks you provide us will decide how the game will be made.”

Approximately how long will this game be in Early Access?

“It is difficult to estimate how long Troubleshooter will be on Early Access, but we are aiming to release a 1.0 version by the first half of 2019. We plan to provide users with continuous updates and support after the 1.0 version is released.”

How is the full version planned to differ from the Early Access version?

“The official release of the Troubleshooter will be a complete turn-based online RPG.

- You will be able to experience Albus and his colleague’s story as a complete episode.
- You can develop characters customized for your own battling styles by combining different masteries in the game.
- Stages with different ways of completing the missions and simulating different villains and beasts within the game will be available for play
- PvP contents and Co-op plays with other users using unique combinations of units developed by the players will be added to the game.”

What is the current state of the Early Access version?

“The basic battle and stage structure is complete at the moment. The game consists of a tutorial stage, 27 additional stages and 17 repeatable stages ready for gameplay. We are currently in the process of developing contents to be added and we plan to provide users with at least one additional scenario stage or repetitive stage every week.”

Will the game be priced differently during and after Early Access?

“We will review the price depending on the game development and contents to be added.”

How are you planning on involving the Community in your development process?

“Troubleshooter will cooperate with the community through various channels to provide users with the different experiences a turn-based RPG would provide. Troubleshooter hopes to receive opinions and feedbacks through the Steam Community Forum. It is our aim to develop the game with clarity by taking in honest feedbacks and wanted modifications from the community.”
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Recent updates View all (220)

February 15

[Notice] [Finished] Announcement of delaying of maintenance. - Feb 15th, 2019

(This notice is written with the help of a Google translation.)

** Updated **

A Bug that shows an error about item tooltip has been fixed. Please restart the steam client and update.

Hello, this is the Troubleshooter development team.

Unexpected server maintenance issue has been found and we are looking for the causes.

Server will be opened after a one hour from now.

I'm sorry for your inconvenience.

Thank you.
25 comments Read more

February 15

[Notice] Announcement of scheduled maintenance and update details - Feb 15th, 2019

Hello everyone, this is Troubleshooter development team.

We will be performing a scheduled maintenance and game update.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.

Maintenance Schedule
  • Date: Feb 15th, 2019
  • Friday 12:00 ~ 14:00 UTC
  • Friday 04:00 ~ 06:00 PST
  • Friday 13:00 ~ 15:00 CET
  • Friday 21:00 ~ 23:00 KST (GMT+9)

I beg to inform you about this update.
First of all, We're sorry. We tried to show a whole new contents and system to our users and this causes the late update. Contents of this update still need many improvements. But we thought there couldn't be no more delays so we've decided to update firstly the scenario mission where users can hire the Giselle. We are going to update the Violent case and the improvements of this update as possible as we can.

We want to apologize to you for unsatisfactory contents. The update for improvements will be continued. Thank you.

Update details
  • New scenario mission [Together Again - Ashen Park Cementery] has been added.
    • An event will be triggered if you complete the scenario mission [Harvest As Much As Sowed - Pugo Back-streets] and login again or complete any one mission.
  • Giselle has been added to playable characters.
    • You can hire her once you complete the scenario mission [Together Again - Ashen Park Cemetery].
  • Taming function has been added.
    • Only Hunter class character can use Taming. Giselle can change her class to Hunter.
    • You can tame the beast that is under 'Epic' grade.
    • Every beast can grow up to three steps and becomes more stronger throughout evolution.
  • Sword Crafting has been added to Albus.
  • Crafting level 30 armors and swords has been added to Crafting list.
  • Steam Achievements has been added.
    • Together Again - Complete the scenario mission [Together Again - Ashen Park Cemetery].
    • Teacher's heart - Hire the Giselle.
    • Headshot! - Put an enemy out of action using Giselle's Headshot.
    • Change of a friend - Evolve the beasts.
    • My Friend - Win the battle for 10 times with a tamed beast.
    • The King of Mud - Put Spotted Negoori out of action.
    • The Queen of Mud - Put Albino Negoori out of action.
  • Checkpoint has been added to [Fetter of the past - Silverlining Bar], [Eve of the Festival - Shadow Fog Slums].
  • Tooltip has been added to some system options.

  • Amount of EXP that is required to next level of character and class has been decreased by 20%.
  • Distribution method of party EXP has been changed.
    • Before: 50% of acquired EXP is divided by the number of characters in mission and distributed to each character.
    • After: Each character takes 33% of acquired EXP.
  • Materials of some craftable items has been reduced.
  • Action to open the loot box has no more need action point.
  • If you unlock the level 4 information of the enemies in Troublemaker List, the mastery set that was used by the enemy will be recorded to your mastery set list.

  • Some typos has been fixed.

  • 300 of Training manual will be send to every company after maintenance ended. You can take it from postbox.

Thank you.
46 comments Read more
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About This Game

[Notice] We are focusing to provide new scenario missions and characters. We have no multiplayer contents yet. But for the safe and pair player information, You need a network connection.

[Notice] No offline mode provided.

[Notice] Troubleshooter has a regular maintenance and update every week. Please keep in mind that you will not be able to access the game during that time.

  • Duration: 2 hours (Could be decrease or increase depending on the situation.)

About Troubleshooter...

The basic system and interface part (cover, overwatch, rush) of a battle to operate a combat system is similar to 'XCOM'.
However, core battle rules for combat and the growth of characters that affect combat is similar to 'Final Fantasy Tactics'.
Troubleshooter is a RPG game with strategic elements, not strategic games. So we like a more forgiving regarding death.

Troubleshooter is a turn-based RPG with the story of Albus and the events happening around him. The story begins with Albus becoming an official Troubleshooter who then returns to his hometown to begin his journey as he meets new friends and colleagues on the way.

The story of Albus will be updated continuously.

You will experience different events and meet different people and make it through the missions by playing as Albus and controlling his colleagues.

The characters appearing in the missions will have different decisions to make, and this will affect the relationships of the characters within the game to provide a slightly different story depending on the decisions.

The current version contains tutorial, 27 scenario stages and 17 repeatable stages.

There are colleagues who accompanies Albus through the game. You will be able to meet different characters as you play his story. You might meet them during missions and become friends or you can recruit them to make them an official member of the company.

Users may recruit different characters and choose different combinations for each mission to suit their style of play.

The current version allows you to recruit Sion, Irene, Anne, Heixing and Ray as your team member.

System Requirements

    • OS: 64-bit Windows 7 SP 1, Windows 8.1, Windows 10
    • Processor: Intel Core i3 3220 @ 3.3 GHz, AMD FX 4300 @ 3.8 GHz or higher
    • Memory: 8 GB RAM
    • Graphics: NVIDIA Geforce GTX 650 with 1 GB VRAM or AMD Radeon HD 7750 with 1 GB VRAM or better
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 6 GB available space
    • Sound Card: DirectX compatible using the latest drivers
    • OS: 64-bit Windows 7 SP 1, Windows 8.1, Windows 10
    • Processor: Intel Core i5 3570 @ 3.4 GHz, AMD FX 6300 @ 3.5 GHz or higher
    • Memory: 8 GB RAM
    • Graphics: NVIDIA Geforce GTX 960 with 2GB VRAM or AMD Radeon R9 280X with 3GB or better
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 6 GB available space
    • Sound Card: DirectX compatible using the latest drivers

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