Troubleshooter is a turn-based tactical RPG. It features a battle that combines the character growth side of 'Final Fantasy Tactics' and battle interface side of 'XCOM'. You will become a 20-year-old Troubleshooter, Albus Bernstein. You work with the police to solve the case.
Recent Reviews:
Very Positive (21) - 85% of the 21 user reviews in the last 30 days are positive.
All Reviews:
Very Positive (486) - 88% of the 486 user reviews for this game are positive.
Release Date:
Dec 30, 2017

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Early Access Game

Get instant access and start playing; get involved with this game as it develops.

Note: This Early Access game is not complete and may or may not change further. If you are not excited to play this game in its current state, then you should wait to see if the game progresses further in development. Learn more

What the developers have to say:

Why Early Access?

“Troubleshooter is a game still under development. It is still in its alpha stage.

Troubleshooter will be sold on Steam’s Early Access so that players can enjoy the game as early as possible. We want to communicate with the users for feedbacks so that we can develop a turn-based RPG game which everyone can enjoy.

The game is still under development which means you may experience lack of contents, bugs, in-game errors, and performance issues. We will do our best to improve the game through live updates but please understand that other issues may arise from the quick live updates we provide. Nevertheless, supporting us now will enable us to receive feedbacks from the players and refer to it for development. The feedbacks you provide us will decide how the game will be made.”

Approximately how long will this game be in Early Access?

“It is difficult to estimate how long Troubleshooter will be on Early Access, but we are aiming to release a 1.0 version by the first half of 2019. We plan to provide users with continuous updates and support after the 1.0 version is released.”

How is the full version planned to differ from the Early Access version?

“The official release of the Troubleshooter will be a complete turn-based online RPG.

- You will be able to experience Albus and his colleague’s story as a complete episode.
- You can develop characters customized for your own battling styles by combining different masteries in the game.
- Stages with different ways of completing the missions and simulating different villains and beasts within the game will be available for play
- PvP contents and Co-op plays with other users using unique combinations of units developed by the players will be added to the game.”

What is the current state of the Early Access version?

“The basic battle and stage structure is complete at the moment. The game consists of a tutorial stage, 26 additional stages and 17 repeatable stages ready for gameplay. We are currently in the process of developing contents to be added and we plan to provide users with at least one additional scenario stage or repetitive stage every week.”

Will the game be priced differently during and after Early Access?

“We will review the price depending on the game development and contents to be added.”

How are you planning on involving the Community in your development process?

“Troubleshooter will cooperate with the community through various channels to provide users with the different experiences a turn-based RPG would provide. Troubleshooter hopes to receive opinions and feedbacks through the Steam Community Forum. It is our aim to develop the game with clarity by taking in honest feedbacks and wanted modifications from the community.”
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Recent updates View all (192)

November 19

[Notice] Ammouncement of fixed bugs - 19th Nov, 2018

Hello everyone, this is Troubleshooter development team.

We've updated the fixes about the bugs that were founded after the latest update.

Fixes are as below and they're going to be applied once you update the client.

Fixed bugs:
  • UI error in Mastery Researching window.
  • Enemy boss Andrei's class was set as normal. (changed to Epic class.)
  • Wrong masteries were shown in character stat info window.
  • Item salvage didn't work when you pick single item.
  • UI window broken when you close the item separation window.
  • The rewards hadn't been given when you put Shandian out of action.
  • Wrong text in item upgrade UI window.
  • Unsettled Civilian didn't turn out to Unsettled Civilian when they get damaged and healed.
  • 20 level bracelet was founded in 'Starlight junction'.
  • Wrong minimap info of 'Starlight junction'.
  • Some wrong information of the 'Starlight juction'.
  • Effect of 'Moving castle' affected to its owner.
  • Effect of 'Defense Cordon' hadn't applied to owner.
  • Total rewards of the most wanted has been raised.
  • Some tooltips of items didn't show its full description.

Thank you.
4 comments Read more

November 16

[Notice][Finished] Announcement of regular maintenance and update details - Nov 16th, 2018

Hello everyone, this is Troubleshooter development team.

We announce the regular maintenance and update details.

  • You will not be able to access the game during maintenance.
  • Please finish the missions completely.

Maintenance Schedule
  • Date: Nov 16th, 2018
  • Friday 12:00 ~ 14:00 UTC
  • Friday 04:00 ~ 06:00 PST
  • Friday 13:00 ~ 15:00 CET
  • Friday 21:00 ~ 23:00 KST (GMT+9)

Update details
  • Violent case 'Star Street' has been added.
    - It is activated on Mission Control once you complete the scenario mission'A Turn-Off - Dust Wind Toll Gate'.
  • Steam achivements has been added.
    • Killer from gang - Defeat Shandian, a most wanted.
    • Twinkling moment - Defeat Twinkle Jack, a most wanted.
  • Searching and History capabilities has been added to Mastery Researching window.
  • Extra function has been added to legendary item 'Red Flower'.
    - When hit by a critical attack, random Rage type status is activated with a chance of 10%
  • Recipies of Ray's professional skill 'Tool Crafting Lv 1' has been added.
  • Recipies of Ray's professional skill 'Drug Manufacture Lv 2' has been added.
  • Recipies of Ray's professional skill 'Accesory Crafting Lv 1' has been added.

  • 'Wound Infection' is activated on 'Bleeding' and 'Bruise' status.
  • Different rate is applied for selling price of materials.
  • You can input amount of item which is to be crafted in crafting window.
  • Key combination that is using for Separating item in shop window has been changed from Shift key to Alt key.

  • Fixed a bug that Suicide module didn't worked properly in specific condition.
  • Fixed a bug that Roster list, Mission result and Tooltip UI had not been properly shown in 21:9 resolution.
  • Fixed a bug that wrong Freezing buff effect.
  • Some typos has been fixed.

  • If you have no Albus, Sion, Irene, Anne, Heixing and Ray's costumes(White series), White costumes will be provided. You can get those items in postbox.

Thank you.
20 comments Read more
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About This Game

[Notice] We are focusing to provide new scenario missions and characters. We have no multiplayer contents yet. But for the safe and pair player information, You need a network connection.

[Notice] No offline mode provided.

[Notice] Maintenance time is as below:
  • Please keep in mind that you will not be able to access the game during that time.
  • Saturday, 02:00 UTC
  • Friday, 18:00 PST
  • Saturday, 03:00 CET
  • Saturday, 11:00 KST (GMT+9)

  • Duration: 2 hours (Could be decrease or increase depending on the situation.)

About Troubleshooter...

The basic system and interface part (cover, overwatch, rush) of a battle to operate a combat system is similar to 'XCOM'.
However, core battle rules for combat and the growth of characters that affect combat is similar to 'Final Fantasy Tactics'.
Troubleshooter is a RPG game with strategic elements, not strategic games. So we like a more forgiving regarding death.

Troubleshooter is a turn-based RPG with the story of Albus and the events happening around him. The story begins with Albus becoming an official Troubleshooter who then returns to his hometown to begin his journey as he meets new friends and colleagues on the way.

The story of Albus will be updated continuously.

You will experience different events and meet different people and make it through the missions by playing as Albus and controlling his colleagues.

The characters appearing in the missions will have different decisions to make, and this will affect the relationships of the characters within the game to provide a slightly different story depending on the decisions.

The current version contains tutorial, 26 scenario stages and 17 repeatable stages.

There are colleagues who accompanies Albus through the game. You will be able to meet different characters as you play his story. You might meet them during missions and become friends or you can recruit them to make them an official member of the company.

Users may recruit different characters and choose different combinations for each mission to suit their style of play.

The current version allows you to recruit Sion, Irene, Anne, Heixing and Ray as your team member.

System Requirements

    • OS: 64-bit Windows 7 SP 1, Windows 8.1, Windows 10
    • Processor: Intel Core i3 3220 @ 3.3 GHz, AMD FX 4300 @ 3.8 GHz or higher
    • Memory: 8 GB RAM
    • Graphics: NVIDIA Geforce GTX 650 with 1 GB VRAM or AMD Radeon HD 7750 with 1 GB VRAM or better
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 6 GB available space
    • Sound Card: DirectX compatible using the latest drivers
    • OS: 64-bit Windows 7 SP 1, Windows 8.1, Windows 10
    • Processor: Intel Core i5 3570 @ 3.4 GHz, AMD FX 6300 @ 3.5 GHz or higher
    • Memory: 8 GB RAM
    • Graphics: NVIDIA Geforce GTX 960 with 2GB VRAM or AMD Radeon R9 280X with 3GB or better
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 6 GB available space
    • Sound Card: DirectX compatible using the latest drivers

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