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So, finally the servers are stable, the Platoons are working again, and the Tank Tracks don’t go crazy when you get healed.
So, with SERVERGATE and PLATOONGATE behind us we can start looking forward to 2015 and delivering to you fixes to your Top 30 issues on the forums, and then delivering Megabots as our next major release all very very early in Jan 2015.
For now, we’d like to thank everyone in the community for living through all the amazing ups and downs of 2014 and being with us to see the game and community grow to what it is now.
We now have nearly 4,000,000 registered users, with 1,000,000 actively playing every month, with 200,000 playing every day, and with up to 20,000+ playing online at any one point in time. At the start of 2014 we had just a couple of hundred online at the same time and just a couple of thousand playing in each day so we have really come a long way and a lot of your have been with us for the entire journey.
Robocraft is what it is because of all of you. So, thank you.
So, to celebrate we are giving you our best ever Promo code. Something we have never given away for free before, and may never ever give away for free again:
I wanted to update you on our progress on the troubles we are having on the servers. If you aren't aware of the troubles so far, please read my letter from this morning here.
First, I want to say sorry for all the server issues today. The servers are experiencing huge spikes in calls to its API’s which are overloading them and taking them down. Around every 30-60 minutes the servers overload, then die, then reboot. This has been happening throughout the day. The game allows you to play battles for a while, then you notice you cannot join a battle or you do not get a reward at the end of battle and then you have to wait a while before you can enter battle again.
We strongly suspect that this is the result of a malicious hack (DDOS style, but not DDOS) into the servers designed to overload them and prevent our users from enjoying the game.
Yahoo (our service provider for Robocloud) has added a lot more API servers to try to help with the issue, but adding more servers has not helped at all.
Seb and Brian have been working all day on changes to the client to prevent a malicious attack of this kind being possible but it has required going over all the code and changing hundreds of lines of code changes. They have been heroic in their efforts and we are coming to the end of the changes now, but it is very late, which means we are not going to be able to test it thoroughly (normally our testing takes at least 8 hours) and we are not prepared to release a version that is totally untested (we wouldn’t want to delete your Robots or something bad like that). So, I have decided to make the call to do a full test run through and deployment of the new client on the day after Boxing Day (i.e. the 27th December).
As previously stated, we will of course reimburse all lost Premium to paying users, and add more. We will give everyone some free premium, and a promo code for all that gives something really cool, i.e. not just a badge or 1 days premium.
We are really so very sorry that we couldn’t fix this before Christmas, we love Robocraft, and the community, and it’s certainly put a bit of a dampener on our Christmas.
From us, please have a wonderful Christmas Day and Boxing Day and we’ll see you with an awesome update on the 27th.
Mark Simmons, CEO, Freejam (aka MarkDesignJammer)
Robocraft 'Terms of Service' http://robocraftgame.com/download/terms-of-service/
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