The holidays are officially here!


"I hate all those Whoms! How they sing and they shout! I'd love to destroy them, and rip their guts out!" The Grunch had an idea! An awful idea! The Grunch had a wonderful, awful idea!

Grunches and Whoms have invaded the Wasteland! Seek out Cindy Loom Whom, found in Spider Hill, New Flagstaff, Trader’s Flat and Los Alamos. If you can stop the Grunch and bring back some of the xmas gifts he stole Cindy will give you a special holiday reward. Players Level 46-55 can take a second mission to earn an exclusive (and antlered) bonus reward.

Quest giver: Cindy Loom NPC
Locations:

• Plateau - Spider Hill, waypoint 4680480 4135025, quest available for player level 1-15
  
• Northfields - New Flagstaff, waypoint 4482171 5508380, quest available for player level 16-25
  
• Kaibab Forest - Trader's Flat, waypoint 6524573 5214506, quest available for player level 26-40
  
• Deadfall - Los Alamos, waypoint 5527405 5105450, main quest available for player level 41-55, non-repeatable quest available for player level 55 only

Grunch locations:

• Plateau - waypoint 4682417, 4297973 (for player level 1-15 quest)
  
• Northfields - waypoint 4249533, 5451852 (for player level 16-25 quest)
  
• Kaibab Forest - waypoint 6766428, 5292237 (for player level 26-40 quest)
  
• Deadfall - waypoint 5665130, 5103273 (for player level 41-55 quest)
  
• Alpha Zone (Alpha County) - waypoint 6544607, 3920430 (for player level 41-55 quest)
  
• Epsilon Zone (Outpost) - waypoint 6309186, 3380807 (for player level 41-55 quest)

Since the Fall, computer glitches and leap years have created controversy over the actual date of the New Year. For decades now, people in all areas of the Grand Canyon Province have used different dates, leading to much confusion. Now, the Archivist Coalition, with the help of LifeNet, has finally determined the actual date of the New Year. In the process of their research, the Coalition has also uncovered a great deal of information about various holidays that had been celebrated in the past. In honor of the establishment of the true date, the Coalition is sponsoring “First Night” a festival that combines many of the holidays past.

There might not be any snow in the Wasteland, but citizens from all over the Grand Canyon Province can join together, build some Dirtmen, and wait for the arrival of S.A.N.T.A (the Seasonal Arctic Network of Toy-based Altruism). They’ve been keeping track of who's naughty and nice. The nice get gifts and the naughty get hunted down. Hope you were nice! There will be plenty more celebrating where that came from, as well as holiday missions and goodies. Enjoy party crackers, fruitcake, and festive top hats from gift boxes, or trade the unopened boxes in for a chance to win the ultra-rare white top hat.

First Night waypoints for location of questors:

• Odenville -3989214, 3072292 (player level 2-15)
  
• Embry Crossroads - 4237238, 3218729 (player level 2-15)
  
• Watchtower - 4511717, 3941784 (player level 8-20)
  
• Sunshine Corners - 4565090, 4988004 (player level 10-30)
  
• New Flagstaff - 4523486, 5486292 (player level 20-35)
  
• Dieseltown - 6094646, 5709645 (player level 25-55)
  
• Trader's Flat - 6521150, 5229402 (player level 30-55)

Thanks,
Little Orbit

We'll be performing network maintenance that will involve rebooting some equipment. The reboot will be fairly quick and will impact Jericho and Fallen Earth. This will start at 3:00 PM PDT Today.

This past week Fallen Earth has had some issues that affected server stability which ultimately resulted in additional downtime. These issues have been fixed and the team is actively monitoring the servers to make sure no additional problems arise. The Fallen Earth team apologizes for the inconvenience and to make up for the lost time we are sending you one week of Commander Premium and 2 GT Supply Boxes!

To get your Commander Premium just login to the Fallen Earth Marketplace and redeem code PassTheStuffing. You can also pick up your two GT Supply Boxes by going to the redeem code page, you will see the two codes there in your list of available promo codes.

Many that were opted out didn't receive the original email and had trouble redeeming the 2 GT boxes, this has now been corrected.

Also, any purchases from the Marketplace from 11/25/2014 12:25:00 AM - 11/26/2014 11:00:00 AM (during the rollback time) have been refunded and also were given the item they purchased for free. We apologize for the delay in getting this sorted out, however the holiday made things take longer than expected.

If you have a ticket into support about either of the above issues and it is now resolved, please reply to your current ticket and let us know so we can move through the influx of tickets quicker and get to those that are requiring other assistance.

Happy Holidays!

After many long hours, monster drinks, coffee IV's and pizza, we are happy to say that Fallen Earth is now back in service with the new rollback state. Thank you all again for your patience and understanding. Happy Thanksgiving to those that celebrate.

We were near the home stretch and had a portion of the backup fail. We've now restarted that portion and are estimating that the server should be up at approximately 7 pm provided all goes well. Thank you all for your patience during this outage, we will not stop until the server is back in service.

Update: We are on the last steps of the rollback process. While we cannot give an exact time of when the server will be back in service, we have been working all night to ensure that we are open as soon as safely possible

The rollback is taking much longer then we anticipated, we'll be moving this out by approximately 6 more hours.

We've identified a major issue with the previous fix. We'll be taking the server down for a rollback to a previous server save. Estimated downtime 5 hours. We will be sending out 7 days premium to all that logged in within the last 90 days.

The Fallen Earth servers are coming back in service and we apologize for the unexpected downtime. We have isolated a problem with the Auction House that was causing lag in various forms (chat, item, spawning). All items on that were placed on the Auction House will fall under one of these categories:

1. if your auction had a buyout price, you'll be receiving that buyout instead of getting the item back
2. if there is no buyout price and no bidder, we're sending the items back to the owner for the Auction. Bids and posting fees should be returned as normal by the auction system.
3. if you were the highest bidder on an auction, you'll receive the item .

This will happen over the course of the next 4 hours.

We will be sending out compensation to all players that have logged in over the last 90 days. Please watch for this to the email address that is registered for your Fallen Earth account.

Thank you for your patience and we will continually monitor the servers over the next few days to ensure their stability.

Hello Clones,

We have a promotional code for 7 days Commander Premium available until October 7th, 2014.

The code is WELCOMECLONES

To redeem the code:

1. Navigate to http://www.gamersfirst.com/marketplace/
2. Select Fallen Earth and your character
3. Click on redeem code at the top right
4. Enter in WELCOMECLONES and click redeem code.