When White House inquiries to the Scoggins Eraser Co. are answered only with curious puzzles, Nelson Tethers from the U.S. Department of Puzzle Research is sent on the case. The strange events in Scoggins will challenge every ounce of Tethers’ expertise, and possibly his very wits too, with brainteasers at every turn: mazes, logic...
User reviews:
Recent:
Very Positive (33 reviews) - 81% of the 33 user reviews in the last 30 days are positive.
Overall:
Very Positive (1,100 reviews) - 88% of the 1,100 user reviews for this game are positive.
Release Date: Jul 2010

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About This Game

When White House inquiries to the Scoggins Eraser Co. are answered only with curious puzzles, Nelson Tethers from the U.S. Department of Puzzle Research is sent on the case.

The strange events in Scoggins will challenge every ounce of Tethers’ expertise, and possibly his very wits too, with brainteasers at every turn: mazes, logic puzzles, riddles, and more. He soon realizes that these - along with the clinically pre-occupied townspeople, secret societies, and peculiar sounds from the forest - are intimately connected to the core mystery. And what's with the gnomes?

Created with indie comic artist Graham Annable's unique narrative and visual sensibilities, delivered with the distinctive Telltale storytelling style, Puzzle Agent is sure to challenge, thrill and engage in more ways than you can shake a cryptogram at!

  • Plentiful puzzles to challenge your neurons. See if you can find every puzzle to solve the mystery of Scoggins -- mazes, logic, riddles, brainteasers and more.
  • Investigate the strange, peculiar and mind-boggling to crack the case! Your discoveries provide clues to the larger mystery crippling the town, or uncover puzzles that must be solved to reveal answers ... or even more questions.
  • Hunting for Hints: Chewing gum helps Agent Tethers think and solve. Find and collect gum wads around the town to uncover hints if you get "stuck" in any puzzles.

System Requirements

Windows
Mac OS X
    Minimum:
    • OS: Windows XP / Vista / Windows 7
    • Processor: 2.0 GHz +
    • Memory: 512MB
    • Graphics: 64MB DirectX 8.1-compliant video card
    • DirectX®: DirectX 8.1 or greater
    • Hard Drive: 220MB
    • Sound: DirectX 8.1 or greater sound device
    Recommended:
    • OS: Windows XP / Vista / Windows 7
    • Processor: 3 GHz Pentium 4 or greater
    • Memory: 1GB
    • Graphics: 128MB DirectX 8.1-compliant video card
    • DirectX®: DirectX 8.1 or greater
    • Hard Drive: 220MB
    • Sound: DirectX 8.1 or greater sound device
    • OS: Mac OS X 10.5 or newer
    • Processor: Intel Core 2 Duo processor
    • Other: Not recommended for: Macs with integrated graphics
Customer reviews
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Recent:
Very Positive (33 reviews)
Overall:
Very Positive (1,100 reviews)
Recently Posted
badhairqueen
( 0.4 hrs on record )
Posted: June 26
Overview
This game is very similar to Detective Grimoire, where you play a detective tasked with solving a mystery. Here, you travel to some town to find out more about some strange events that have been going on in their eraser factory.

Likes
  1. Art style & graphics
  2. Story & premise


Dislikes
  1. Insufferably slow
    • Intro took ages to play through - we see several seconds of a person's stunned expression, and other such unimportant, inane things. Is there really a need, for god's sake?
    • Every single conversation is animated, and takes a long time to get through. You absolutely cannot fast forward anything. (See point #2 below.)
  2. No way to fast forward dialogue without missing out on reading it
    • The way dialogues take place in this game is like this: as every character speaks, a text bubble appears, and the text only displays as they speak, and not at once. Now, if you try to make the dialogue go faster, clicking just causes the entire text bubble to disappear, instead of making the remaining undisplayed text appear! How stupid is that?!
    • I wouldn't mind so much if characters said important things with every speech bubble, but most of the time the text is extraneous, so you are forced to sit through tons of worthless dialogue before you can finally glean the important stuff.
  3. Puzzles are way too simple
    • E.g. Put fragments of a torn picture together. And said fragments are very big, not small or complicated in the least.
    • E.g. Click on squares to rotate them until they all face the correct way, forming a complete picture.
  4. Puzzles are misleading
    • E.g. One puzzle said you would find a "hidden object" once you rotated the squares correctly to form the correct picture. There was no such "hidden object".
  5. Some puzzle instructions are very poor
    • E.g. In one puzzle, you must place logs to make your character go the correct way. You are supposed to "pass 2 traffic lights" along the way. Now, I had no idea the 2 traffic lights were "passable" (i.e. your character could go through them), as opposed to being an obstacle on the board. Also, when you say "pass", do you mean you need to pass them on the left? Or right? Or through them (which was the intention)? As a result of the complete ambiguity, this puzzle had to be attempted a 2nd time before I finally understood what the game wanted.
  6. Way too much hand-holding in the beginning
    • At the start of the game, instead of asking you if you want a tutorial or stuff, the game just SPECIFICALLY TELLS YOU WHAT TO DO next. As in, "talk to man", "enter hotel", etc. This went on for quite a while, until I thought the entire game would be like this.
  7. No free exploration + no real choice
    • If you're looking for a true adventure game where you can freely roam and check out objects in your own time, this is not that game. It is extremely linear, and most of the time you are implicitly told what to do or where to go next. So it plays out more like an interactive novel, only with so-called puzzles to solve along the way.

Conclusion
Based on the interface, excessive hand-holding, extremely slow dialogue & game pace, way too easy puzzles, etc, I have to conclude that this game is more for kids. As an adult, I just did not have the patience to deal with the horrible mechanics of the text bubbles in particular. I cannot for the life of me understand why clicking to fast forward wouldn't just show you all the text immediately rather than make it completely disappear. This was extremely frustrating and irritating and I could not see myself sitting through this game waiting for countless text bubbles to disappear.
Helpful? Yes No Funny
Kriscos
( 5.2 hrs on record )
Posted: June 25
Fun game that makes you afraid of gnomes.
10/10
Helpful? Yes No Funny
Alstor
( 0.3 hrs on record )
Posted: June 24
Telltale Games forgot to mention on the store page that if you're running this on a version of OSX of 10.8 or higher, the game will either not work or will be so bugged that you can't even access the first puzzle of the game. It's simply unplayable.
Helpful? Yes No Funny
BlishBlash
( 3.6 hrs on record )
Posted: June 24
TRIGGER WARNING: Annoying bug puzzles and GNOMES.
Helpful? Yes No Funny
Rezalon
( 6.0 hrs on record )
Posted: June 23
Product received for free
Before buying Puzzle Agent on Steam, please consider buying Puzzle Agent on GOG. GOG.com is home to DRM-free games and supports older games far better than Steam does.

Game: Puzzle Agent
Developer and publisher: Telltale Games
Released: 10 June, 2010
Genre: Point-and-Click Mystery with Comedy
Setting: Winter, 2010, Scoggins, Minnesota, U.S.A., Earth
Spoiler-free plot summary: You play as Agent Nelson Tethers, the only member of the Puzzle Research Division of the FBI. In his first ever field assignment, he is tasked with reopening the factory that supplies the White House with erasers.

Full review: Puzzle Agent is a typical point-and-click adventure game, but shorter than average, though higher in quality.

First off, Puzzle Agent is set in the Grickle universe, made by Graham Annable. Grickle is based in a very surreal setting of the supernatural and downright bizarre, so those already familiar with his works will find themes in this game familiar.

The puzzles in Puzzle Agent can be a mixed bag of easy and difficult, though it is pretty consistent with the easier puzzles being found at the beginning of the game and the more difficult ones being found near the end of the game. Puzzle Agent also comes with an interesting help system; Nelson finds it easier to solve puzzles when chewing gum, but can only chew on three pieces of gum per puzzle, one hint given per piece of gum chewed. Thanks to this helpful hint system, I didn't have to look online for any guides when I was completely stuck.

I can't talk about the plot of Puzzle Agent without spoiling anything as everything kicks off right from the first minute, but if you are interested in learning what happens, watch Ross Scott's Game Dungeon episode here.

Do I recommend buying Puzzle Agent? Yes, especially if you're in the mood for a nice, small puzzle game. For NZD$5.99, I'd wait for a sale for when this game is $2 - $3 before buying it.
Helpful? Yes No Funny
piANTo Hater ♪
( 2.2 hrs on record )
Posted: June 21
Great point and click game from the mind of the fantastic author of the Grickle book series.

I have a fear of gnomes now.

Yep.
Helpful? Yes No Funny
Tobi Le Lémurien
( 3.4 hrs on record )
Posted: June 20
Fun (yet short) time-waster.
Helpful? Yes No Funny
byharryconnolly
( 0.1 hrs on record )
Posted: June 19
Won't run on my Mac desktop due to graphics issues, and Telltales support forum states that it won't run on OSX 10.8 or later.
Helpful? Yes No Funny
Dareto
( 2.9 hrs on record )
Posted: June 19
Product received for free
This game is amazing, and yes i did get it for free through this awesome group http://steamcommunity.com/groups/Accidently they give out free steam keys for free.
Helpful? Yes No Funny
WOW! ( ͡° ͜ʖ ͡°) 👌
( 4.3 hrs on record )
Posted: June 19
This ♥♥♥♥ took me 4 hours to complete, very hard :steamhappy:
Helpful? Yes No Funny
Most Helpful Reviews  In the past 30 days
4 of 4 people (100%) found this review helpful
Recommended
6.0 hrs on record
Posted: June 23
Product received for free
Before buying Puzzle Agent on Steam, please consider buying Puzzle Agent on GOG. GOG.com is home to DRM-free games and supports older games far better than Steam does.

Game: Puzzle Agent
Developer and publisher: Telltale Games
Released: 10 June, 2010
Genre: Point-and-Click Mystery with Comedy
Setting: Winter, 2010, Scoggins, Minnesota, U.S.A., Earth
Spoiler-free plot summary: You play as Agent Nelson Tethers, the only member of the Puzzle Research Division of the FBI. In his first ever field assignment, he is tasked with reopening the factory that supplies the White House with erasers.

Full review: Puzzle Agent is a typical point-and-click adventure game, but shorter than average, though higher in quality.

First off, Puzzle Agent is set in the Grickle universe, made by Graham Annable. Grickle is based in a very surreal setting of the supernatural and downright bizarre, so those already familiar with his works will find themes in this game familiar.

The puzzles in Puzzle Agent can be a mixed bag of easy and difficult, though it is pretty consistent with the easier puzzles being found at the beginning of the game and the more difficult ones being found near the end of the game. Puzzle Agent also comes with an interesting help system; Nelson finds it easier to solve puzzles when chewing gum, but can only chew on three pieces of gum per puzzle, one hint given per piece of gum chewed. Thanks to this helpful hint system, I didn't have to look online for any guides when I was completely stuck.

I can't talk about the plot of Puzzle Agent without spoiling anything as everything kicks off right from the first minute, but if you are interested in learning what happens, watch Ross Scott's Game Dungeon episode here.

Do I recommend buying Puzzle Agent? Yes, especially if you're in the mood for a nice, small puzzle game. For NZD$5.99, I'd wait for a sale for when this game is $2 - $3 before buying it.
Was this review helpful? Yes No Funny
2 of 2 people (100%) found this review helpful
Not Recommended
4.3 hrs on record
Posted: June 12
This game is essentially a lo-fi Professor Layton game. While I ultimately found this to be a pleasant experience with a good amount of humor, I did not enjoy the uneven scaling of puzzle difficulty. In puzzles based around putting things together, jigsaw-style, the hitboxes for clicking on items are often strange and make it difficult to move things into place. This style of puzzle also relies on an uneven fit. Some puzzles do a poor job of explaining what is an obstacle that will block you and what is simply there for decoration. This game can be fun if you are willing to forgive its flaws, and the characterization and story do have a good amount of heart, but the core gameplay mechanic of the puzzles is the game's weakest link. Additionally, there are just under 40 puzzles in this game, with many of those being variations on a few different puzzle mechanics. If you are looking for puzzles, you will probably find more value elsewhere. If you are a fan of the Grickle comics, you may find yourself more able to enjoy this for what it is.
Was this review helpful? Yes No Funny
2 of 2 people (100%) found this review helpful
1 person found this review funny
Recommended
2.2 hrs on record
Posted: June 21
Great point and click game from the mind of the fantastic author of the Grickle book series.

I have a fear of gnomes now.

Yep.
Was this review helpful? Yes No Funny
2 of 2 people (100%) found this review helpful
Recommended
4.5 hrs on record
Posted: June 3
Brilliant puzzle game with relatively easy puzzles. Atmosphere from Twin Peaks with mysterious characters and story. Good voice acting and simple art style.
Was this review helpful? Yes No Funny
3 of 4 people (75%) found this review helpful
10 people found this review funny
Recommended
3.8 hrs on record
Posted: May 29
>download game
>expect fun cute little puzzle game
>solve puzzles
>get scared to death by red faced gnome
>get a gnome phobia
>never leave home again

10/10
Was this review helpful? Yes No Funny
1 of 1 people (100%) found this review helpful
Recommended
5.2 hrs on record
Posted: June 25
Fun game that makes you afraid of gnomes.
10/10
Was this review helpful? Yes No Funny
1 of 1 people (100%) found this review helpful
Not Recommended
0.4 hrs on record
Posted: June 26
Overview
This game is very similar to Detective Grimoire, where you play a detective tasked with solving a mystery. Here, you travel to some town to find out more about some strange events that have been going on in their eraser factory.

Likes
  1. Art style & graphics
  2. Story & premise


Dislikes
  1. Insufferably slow
    • Intro took ages to play through - we see several seconds of a person's stunned expression, and other such unimportant, inane things. Is there really a need, for god's sake?
    • Every single conversation is animated, and takes a long time to get through. You absolutely cannot fast forward anything. (See point #2 below.)
  2. No way to fast forward dialogue without missing out on reading it
    • The way dialogues take place in this game is like this: as every character speaks, a text bubble appears, and the text only displays as they speak, and not at once. Now, if you try to make the dialogue go faster, clicking just causes the entire text bubble to disappear, instead of making the remaining undisplayed text appear! How stupid is that?!
    • I wouldn't mind so much if characters said important things with every speech bubble, but most of the time the text is extraneous, so you are forced to sit through tons of worthless dialogue before you can finally glean the important stuff.
  3. Puzzles are way too simple
    • E.g. Put fragments of a torn picture together. And said fragments are very big, not small or complicated in the least.
    • E.g. Click on squares to rotate them until they all face the correct way, forming a complete picture.
  4. Puzzles are misleading
    • E.g. One puzzle said you would find a "hidden object" once you rotated the squares correctly to form the correct picture. There was no such "hidden object".
  5. Some puzzle instructions are very poor
    • E.g. In one puzzle, you must place logs to make your character go the correct way. You are supposed to "pass 2 traffic lights" along the way. Now, I had no idea the 2 traffic lights were "passable" (i.e. your character could go through them), as opposed to being an obstacle on the board. Also, when you say "pass", do you mean you need to pass them on the left? Or right? Or through them (which was the intention)? As a result of the complete ambiguity, this puzzle had to be attempted a 2nd time before I finally understood what the game wanted.
  6. Way too much hand-holding in the beginning
    • At the start of the game, instead of asking you if you want a tutorial or stuff, the game just SPECIFICALLY TELLS YOU WHAT TO DO next. As in, "talk to man", "enter hotel", etc. This went on for quite a while, until I thought the entire game would be like this.
  7. No free exploration + no real choice
    • If you're looking for a true adventure game where you can freely roam and check out objects in your own time, this is not that game. It is extremely linear, and most of the time you are implicitly told what to do or where to go next. So it plays out more like an interactive novel, only with so-called puzzles to solve along the way.

Conclusion
Based on the interface, excessive hand-holding, extremely slow dialogue & game pace, way too easy puzzles, etc, I have to conclude that this game is more for kids. As an adult, I just did not have the patience to deal with the horrible mechanics of the text bubbles in particular. I cannot for the life of me understand why clicking to fast forward wouldn't just show you all the text immediately rather than make it completely disappear. This was extremely frustrating and irritating and I could not see myself sitting through this game waiting for countless text bubbles to disappear.
Was this review helpful? Yes No Funny
1 of 2 people (50%) found this review helpful
Not Recommended
0.1 hrs on record
Posted: June 19
Won't run on my Mac desktop due to graphics issues, and Telltales support forum states that it won't run on OSX 10.8 or later.
Was this review helpful? Yes No Funny
Most Helpful Reviews  Overall
50 of 51 people (98%) found this review helpful
3 people found this review funny
Recommended
13.9 hrs on record
Posted: July 24, 2015
First off, let me say: I come from a Professor Layton and Ace Attorney background. I live and breathe puzzles, but that's not to say that I'll take whatever I can get. My feelings towards the core factor of the game, puzzles, in Puzzle Agent are a bit mixed, but lean way more towards the positive end than the negative.
Let's start with the negative. First off, some puzzle instructions are a bit difficult to understand or are surprisingly vague. However, this only happened to me a few times, and was far from the majority. Secondly, there were some jigsaw puzzles that, if you've played the Professor Layton games, are like the ones where you have to fit items into an area without them overlapping. There are a few here too, but it's odd in pieces automatically click together when placed correctly, and they STAY together, which greatly lessens the challenge. Those puzzles could definitely benefit from a better system, especially one where the general shape of objects were outlined and could snap together even if they weren't placed correctly.
Other than that, I found the puzzles enjoyable. A few were quite easy, yes, but others took me a few tries and for some, I had to pull out a good ol' fashioned piece of paper and pen to plot it out Layton-style. Frankly, I don't understand how some people claim to have spent so many hints trying to solve them; I ended up using only 5 or 6 throughout the entire thing. There are 35 puzzles in all - I'll get to that in a moment - with 3 hints per puzzle, so with well over 100 hints you can imagine that 5 is far from a lot. To each their own, I suppose.
I've also seen people claim that the puzzles are placed erratically and interrupt the story, but honestly? I've felt that numerable times playing Professor Layton. That is the consequence of puzzle games. They WILL interrupt the story if you choose to do the non-plot-important puzzles, and even some of the necessary ones. That's just how it is. However, especially during the climax of the game, the puzzles begin to weave into the story a bit more cleanly than before, and in my experience, are appropriately some of the easier ones, so you can get through to the ending quicker without having to spend half an hour on one puzzle.
I think the game's biggest downfall for me, personally, is LENGTH. It is simply too short. Like I said before, there are only 35 puzzles. The average Professor Layton has over 100. It only took me a few hours to get through the entire game, and it leaves you on a VERY unsatisfying cliffhanger ending. Granted, it does pick up again in the sequel, but it literally goes right from the climax to ending in the first, with practically no conclusion. It was surprising, to say the least. Once the credits popped up I said "that's it?" out loud. I was genuinely surprised.
It's a bit cheap to me to separate these two games when it certainly feels like it should be only one, twice-as-long game, but I have no played the second as of yet, so I have no info on how the story of that unfolds or if it is completely related. At the very least, there should be a package including both games so it can be one long, consecutive playthrough without people having to wait until they get money (i.e., me) to finish a story that should have been wrapped up already.
The art style, characters, storyline (it's one of the "out there" kind of stories, but it's strangely fun at the same time despite its absurdity), and audio are superb. Music matches the in-game events wonderfully, but don't distract during a puzzle, as it should. I enjoyed the protagonist and the supporting cast, and their voice acting was wonderful as well.
I fully recommend this game to new players of puzzle games, or veterans of the Professor Layton series. It may be a bit clunkier than the latter in some respects, but it is definitely worth a good playthrough. You're bound to get some enjoyment out of it.

EDIT: Oops, I believe there are actually about 37 puzzles in the game; I had missed two during my first playthrough. Also, I'm going to add that I am currently on my third playthrough of the game, and I still enjoy it. I'm going to add that the game is somewhat fast-paced, or at least the cutscenes are, so even though puzzles will be extraordinarily easy to solve, I'd recommend multiple plays because I've noticed several things that I didn't recognize the first time around, buuut perhaps that was because I was intentionally reading into things because I was analyzing Nelson Tether's character a bit. In any case, definitely worth another look at if you enjoy playing it.
One final point I'd like to bring up is that of the somewhat "rating" system assigned to the puzzles. Depending on how many wrong answers you give (resulting in the anger of millions of taxpayers) and how many hints you use, you get assigned a rating of sorts. Perhaps unintentionally, but hilariously, there is some pressure on the player to answer correctly on the first go, so you can expect to unconsciously triple-check your answers before you submit. It's really not something to fret about - at least to me, it's more humorous than anything else.
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30 of 30 people (100%) found this review helpful
2 people found this review funny
Recommended
6.7 hrs on record
Posted: December 29, 2014
I really enjoyed this game although it was fairly short. The story was engaging and the air of mystery about it kept me wanting to solve the puzzles. The puzzles were fairly difficult at times (I was being kind of lazy though because I wanted to see more of the story). The difficulty level of the puzzles varied throughout the game. The end puzzles were no harder than the beginning ones. I will say that there were a few "light" jumpscares (if I can use the term "light" in regards to jumpscares) which while not particularly horrifying, were just enough to leave you with an eerie feeling. To be perfectly honest I bought it on sale and there is nothing I feel the need to complain about. Overall it was very enjoyable as a casual and lighthearted game.
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