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Unfortunately, Viva Media does not have access to the activation mechanism that is used in the Fritz Chess products we distribute on Steam. However if you send an email to firstname.lastname@example.org they can offer assistance with increasing the activation limit on your serial key.
You can also see more support options here as well: http://en.playchess.com/Home/Support
It has come to our attention that some of you are experiencing issues with using some DLC content packs for Fritz Chess. If you are seeing this happening while trying to access the content, please send a screenshot to Jason.Carver@encore.com with any other information about what you were doing at the time, and I will pass this information onto our QA Team. Sorry for the issues this has caused and thank you for your assistance in helping us get to the bottom of this!
“…what is revealed is an incredibly deep, intelligent working and growing history of chess and the strategies leveraged while playing it. The coach option in particular is amazing, because it not only suggests moves to me, but does an excellent job of explaining why and also projecting upcoming 'best moves'...”
7.75 – Chalgyr's Game Room
© ChessBase GmbH
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