Recent Help Request Activity
Request Category
Submitted Last 24 Hours
  Typical Response Times
 
Refund Requests 152,021   52.35 minutes to 1.72 hours
Account Security & Recovery 24,997   2.43 hours to 13.75 hours
Purchase & Billing Support 7,610   2.29 hours to 8.22 hours
Game & Steam Technical Support 3,997   2.57 hours to 2.09 days