Recent Help Request Activity
Request Category
Submitted Last 24 Hours
  Typical Response Times
 
Refund Requests 252,461   52.07 minutes to 1.56 hours
Account Security & Recovery 32,111   2.43 hours to 17.89 hours
Purchase & Billing Support 9,328   2.39 hours to 15.04 hours
Game & Steam Technical Support 4,537   9.66 hours to 1.13 days