Recent Help Request Activity
Request Category
Submitted Last 24 Hours
  Typical Response Times
 
Refund Requests 511,912   51.40 minutes to 2.74 hours
Account Security & Recovery 33,836   2.45 hours to 21.68 hours
Purchase & Billing Support 20,428   2.45 hours to 1.03 days
Game & Steam Technical Support 5,604   5.91 hours to 1.78 days