Recent Help Request Activity
Request Category
Submitted Last 24 Hours
  Typical Response Times
 
Refund Requests 163,614   51.12 minutes to 3.25 hours
Account Security & Recovery 28,199   15.37 minutes to 13.64 hours
Purchase & Billing Support 8,128   2.28 hours to 12.13 hours
Game & Steam Technical Support 4,074   3.41 hours to 21.71 hours