Community Announcements - Eosst


Hello Hypers,

We're saddened to inform you that after a year of service, we will be discontinuing Hyper Universe on PC starting December 19, 2018. This was not an easy decision to make; we've worked hard to make this game as great as it could possibly be, and have poured our hearts into building out this unique cast of lovable characters. We're incredibly grateful to our fans for playing—none of this would have been possible without you.

While the game will still be available to play via the Nexon Launcher and Steam until we officially close, we will not be making any more updates. Rank Mode will continue to run until the service closes, although no rewards for Rank Mode will be distributed after November. Starting on November 15, 2018, the Cash Shop will be unavailable. Hyper Universe for Xbox will remained unaffected.

Below you can see the timeline for Hyper Universe's closure, as well as our refund policy. Thank you again to all the Hyper Universe players out there for all of your support, and for making Hyper Universe such a blast to be a part of.

-Hyper Universe Team

TIMELINE
  • November 15, 2018: Cash Shop will be closed, and user refunds will be processed.
  • December 19, 2018: Hyper Universe servers will be closed, and players will not be able to play Hyper Universe anymore.
  • January 19, 2019: Customer Service support for Hyper Universe will be discontinued.

REFUND POLICY
  • Items purchased between August 18, 2018 and October 19, 2018 will be refunded the full price.
  • No refunds will be given to purchases made after this announcement.
  • Refunds will be made in NX; the same type of NX (Credit or Prepaid) that was used to make the original purchase.
For any questions, please contact Customer Support.
Jul 12, 2018
Community Announcements - Hakurei
Hello Hypers,

Patch 4.6 is coming to Hyper Universe! Because we're gearing up for the exciting launch of Hyper Universe on Xbox One August 7, this is going to be a smaller patch. But we're thrilled to bring you a new batch of skins that were designed specifically with fan requests in mind, as well as new missions, a new season of Ranked Mode, and best of all, two new hypers!


NEW HYPERS
  • Maya and Kairos have joined the fight! Maya is a 6-year-old goddess and Support hyper who helps her team from atop her pet golem Toto, creating protective barriers for her allies and delivering destructive damage with Toto's rock-solid fists. Kairos, meanwhile, is a Specialist who uses his dark powers as a banished High Priest to channel the souls of the dead and inflict gradual damage on enemies. Learn more about Maya and Kairos by visiting their hyper pages!*

*Note that when reaching Lv. 10 with Kairos, he will not have a mastery skin to obtain.


HYPER SHOP UPDATE
  • Maya and Kairos' Premium Starter Packs will be available for 15,900 NX for a limited time until September 13.

    • The following skins are now available in the Hyper Shop:
    • Celine: Cloaked Highborn (12,900 NX)
    • Turner: Seasoned Rifleman (9,900 NX)
    • Han: Shadowstalker (9,900 NX)
    • Blue Rose: Relic Hunter (9,900 NX)
    • Kairos: Prophet of Doom (5,900 NX) and False Prophet (9,900 NX)
    • Maya: Daughter of Dawn (5,900 NX) and Little Princess (9,900 NX)

NEW EVENTS
  • New monthly missions will be added beginning on August 1, 2018. They will reset every 1st of each month at 8:00 AM UTC (1:00 AM PDT / 4:00 AM EDT/ 10:00 AM CEST / 6:00 PM AEST). The monthly missions are as follows:
  • Play 10 non-custom matches in Delta Station to earn 1 Hyper Coupon
  • Win 10 non-custom matches in Delta Station to earn 1 Skin Coupon
  • Get Aisha's Goth Girl skin by winning 5 non-custom matches!
  • The event will last from July 12 to August 16 and will start and end at 8:00 AM UTC (1:00 AM PDT / 4:00 AM EDT/ 10:00 AM CEST / 6:00 PM AEST)
  • Get Victoria's Pure Bride skin by winning 5 non-custom matches!
  • The event will last from August 16 to September 13 and will start and end at 8:00 AM UTC (1:00 AM PDT / 4:00 AM EDT/ 10:00 AM CEST / 6:00 PM AEST)

RANKED MODE SEASON 2
  • Season 2 of Ranked Mode will kick off on July 12, 2018 and last through January 10, 2019.
  • Players who complete their 10 placement matches and reach Silver rank will receive Ignitia's Psion skin.
  • A bug has also been fixed that was preventing Ranked name tags from appearing properly when friends were off-line.

MAP UPDATE
  • In Delta Station, the blue transparent walls on the first floor of the map will now disappear after 520 seconds.

BUG FIXES
  • References to the status effect "Listen Closely" has been changed to "All Ears"
  • The "100 Assists" story has been re-added to the game
  • Tooltip text for Ladders will now display correctly under Game Info
  • Zet's “Joke”, “Victory”, and “Defeat” text lines now match the accompanying VO under game info
  • Victoria's “Defeat” and “Victory” text lines now match the accompanying VO under game info
  • Valter's “Defeat” and “Victory” text lines now match the accompanying VO under game info
  • Tooth and Tops’ “Defeat” and “Victory” text lines now match the accompanying VO under game info
  • Sonya's “Respawn after death” text line now match the accompanying VO under game info
  • Sasha's' “Death” and “Starting match” text lines now match the accompanying VO under game info
  • Sapitelbub's “Victory” and “Defeat” text lines now match the accompanying VO under game info
  • Perseus' “Character selected” text line now match the accompanying VO under game info
  • Lyn's “Joke” text line now match the accompanying VO under game info
  • Louis' “Insult” text lines now match the accompanying VO under game info
  • Liu's “Joke” and “Victory” text lines now match the accompanying VO under game info
  • Kurenai's “Victory” and “Defeat” text lines now match the accompanying VO under game info
  • Jennifer's “Respawn after death” text line now match the accompanying VO under game info
  • Jack's "Respawn after death" text line now match the accompanying VO under game info
  • Hongdukei's "Defeat" text line now match the accompanying VO under game info
  • Han's "Joke" text line now match the accompanying VO under game info
  • Gulunba's "Defeat" text line now match the accompanying VO under game info
  • Celine's “Victory” and “Defeat” text lines now match the accompanying VO under game info
  • Blue Rose's "Victory" text line now match the accompanying VO under game info
  • Victoria's “Victory” and “Defeat” text lines now match the accompanying VO under game info

KNOWN ISSUES
  • Players who did not place in the previous ranked season will show (NULL) in their nametag during Hyper Select
  • Tool tip when mousing over Aisha's Goth Girl in hyper select will incorrectly display “2017 attendance event”
  • Tool tip when mousing over Victoria's Pure Bride skin in hyper select will incorrectly display “Hyper Crew Member Reward"
Jun 14, 2018
Community Announcements - Hakurei
Patch 4.5 is coming to Hyper Universe. You can read all about the changes coming to Hyper Universe below:

New Hyper
  • Hulahula has joined the fight in Hyper Universe. Full details coming soon!
Hyper Shop Update
  • Hulahula's Premium Bundle will be on sale for 15,900 NX for a limited time until July 12.
    • The following Hulahula skins are now available in the Hyper Shop:
      • Little Hopper for 9,900 NX
      • Yellow Cactus for 5,900 NX
    • The following skins will be available for sale on June 28 at 8:00 UTC for 9,900 NX:
      • Last Warrior for Athena
      • Office Intern for Jennifer
Major UI Update
  • New Death Match Mode will be added
  • Modes will be receiving a major overhaul in this patch based on the amount of feedback collected globally.
    • Random battle mode has been removed and replaced with Delta Station only.
    • The Death Match mode will be added with the new House of Mysteries map. Full details coming soon!
New Map, House of Mysteries
  • Basic Breakdown
    • The first team to reach the objective of 40 kills will win the game.
    • Edited on June 18: In Custom Matches, the number of kills needed to win the game will account for the number of players in each team and will automatically adjust. For example, if Team A has 3 players and Team B has 2 Players, the kill objective gets reduced to 30 kills.
    • Gold and EXP accumulation are accelerated. Each Hyper starts with 12,000 Gold at the beginning of each match.
    • Hypers will regen 20% of overall health per sec when out of combat.
    • Jack's Magic Box spawns every 60 secs that grants you an 'almost' God Mode buff. Ok, not really, but you only take 1 damage per attack from the enemy.
House of Mystery Progressive Mission Event
For a limited time, progressively fight to your death and win matches earn Jack's exclusive Bloodstained Madness skin and other special rewards.
When:
  • Pacific (UTC -7): June 14 after maintenance - July 12 1:00AM PDT
  • Eastern (UTC -4): June 14 after maintenance - July 12 4:00AM EDT
  • Brazil (UTC -3): June 14 after maintenance - July 12 5:00AM BRT
  • London (UTC +1): June 14 after maintenance - July 12 09:00 BST
Event Details:
  • Play 2 games of House of Mysteries and earn 3 Hyper Cubes
  • Win 3 additional games and earn a Hyper Core
  • Win 2 more games and earn a Hyper coupon
  • Win 3 just more games and earn Jack's Bloodstained Madness skin
  • In the last stretch, play 2 more games and earn a Skin coupon.
Ranked Mode

In Patch v4.4, we had removed the Rank Decay penalty as part of our efforts to not penalize players if they couldn't find matches. With Season 1 now ending, further changes will be made based on player feedback received through the season.
  • Qualifications to receive Sonya's Sonny Boy skin has been modified to expand the number of players rewarded.
    The new updates are:
    • Players must have completed their 10 placement matches, down from the 50 matches that was previously required.
    • Players no longer need to be in Gold tier, but must be at least in Silver or higher by the end of the Season.
  • New Season 1 Emblems will be distributed based on the highest tier reached.
  • While in Hyper Selection Mode, your highest tier reached in the previous season will now be displayed under your name.
  • The Nametag will only appear after completing a Ranked game in the new pre season. This feature can be toggle on/off by going to the Solo Rank tab under Account.
  • Updated on June 18: The matchmaking system for Rank Mode during Season 1 only allowed players to match with others that were around the same tier.
    With preseason happening, the matchmaking criteria for players to find a match has been widened for high tier players.
    Further analysis will be conducted to determine our next course of action to better improve the system for players who want to play Ranked Mode.
Preseason
  • Preseason will immediately begin after maintenance.
  • As part of a new feature we are testing, players will receive a new colored name plate after playing their first ranked match. The colors are based on the highest tier reached during preseason. These name plates will be displayed in the game lobby, the Hyper Selection phase, and the loading screen.
Note: Colors for these name tags will appear immediately after completing the placement matches.

Hyper Balance
  • Elendis

    [Skill] Salvation Protocol
    • Before: Removes all debuff effects
    • After: Removes all debuffs excluding interference effects
Dev Comment: Salvation Protocol removes all status effects making it more influential than intended. Thus, it was changed to remove debuffs excluding interference effects.

  • Pinky

    [Skill] Cootie Beam
    • Before: Inflict 27+(Skill Level×3)+(Attack×0.27)+(Additional Attack×0.11)+(20% of Max Mana) damage
    • After: Inflict 27+(Skill Level×8)+(Attack×0.27)+(Additional Attack×0.11)+(25% of Max Mana) damage

    [Skill] Wand Twirl
    • Before: Inflict 28+(Skill Level×3)+(Attack×0.18)+(Additional Attack×0.11)+(35% of Max Mana) damage and stunning them for 0.8 sec. Then, pushes enemies within 600 units to the 800 unit mark, inflicting 28+(Skill Level×3)+(Attack×0.08)+(Additional Attack×0.08)+(35% of Max Mana) damage and reducing their Movement Speed by 40% for 2 sec.
    • After: Inflict 28+(Skill Level×8)+(Attack×0.18)+(Additional Attack×0.08)+(40% of Max Mana) damage and stunning them for 0.8 sec. Then pushes enemies within 600 units to the 800 unit mark, inflicting 28+(Skill Level×8)+(Attack×0.08)+(Additional Attack×0.08)+(40% of Max Mana) damage and reducing their Movement Speed by 40% for 2 sec.

    [Skill] Boo-boo Ball
    • [Before: Inflict 49+(Skill Level×6)+(Attack×0.32)+(Additional Attack×0.14)+(50% of Max Mana) damage/*]
    • After: Inflict 49+(Skill Level×11)+(Attack×0.32)+(Additional Attack×0.14)+(55% of Max Mana) damage

    [Skill] Rainbow Dance
    • Before: Healing allies for up to 30+(Skill Level×3)+(Attack×0.13)+(Additional Attack×0.07)+(70% of additionally consumed Mana) Health and damaging enemies for up to 35+(Skill Level×3)+(Attack×0.09)+(Additional Attack×0.04)+(25% of additionally consumed Mana) per burst.
    • After: Healing allies for up to 30+(Skill Level×3)+(Attack×0.13)+(Additional Attack×0.07)+(70% of additionally consumed Mana) Health and damaging enemies for up to 35+(Skill Level×8)+(Attack×0.14)+(Additional Attack×0.09)+(35% of additionally consumed Mana) per burst. When within range of Rainbow Dance, all ally's slow debuffs are removed and Movement Speed increases by 5% while enemy Movement Speed is reduced by 10%.

Dev Comment: Pinky is powerful in the early part, but her skills become less efficient towards near end game. As a result, the Mana efficiency of her skills and skill numbers were increased to make her more viable during combat. Additionally, a function was added to increase the Movement Speed of allies and decrease the Movement Speed of enemies when they are within range of Rainbow Dance. This adds to her ultimate's effectiveness in the battlefield.

Bug Fixes
  • Fixed a rare issue where players would lose functionality when starting a Custom Match.

Text Fixes
  • Description for Gelimer's Spark Generator changed to remove Health cost instead of Mana cost
  • Fixed a text issue for the item Precision Rail Gun.
Maintenance for this update

Hyper Universe will be undergoing the game update on Thursday, June 14, 2018 at 7:00 AM PDT (10:00 AM EDT / 11:00 AM BRT / 15:00 BST).

We anticipate the maintenance to last approximately 3 hours, concluding around 10:00 AM PDT (1:00 PM EDT / 2:00 PM BRT / 18:00 BST).
Community Announcements - Lumos
Several of Nexon’s legal policies, including our Privacy Policy and Terms of Service, have been updated as of May 24.

You can review the updated legal policies at the links below:

Please contact Customer Support (https://support-hyperuniverse.nexon.net/hc/en-us) with any questions or concerns.

*There seems to be an error with Steam links. Please paste the URL directly into the browser and it will work.
Community Announcements - Daraeus
Hey Hypers,

Hyper Universe will be undergoing a scheduled maintenance on Wednesday, May 23, 2018 at 12:00AM PDT (3:00 AM EDT / 4:00AM BRT / 8:00 BST).

We anticipate the maintenance to last approximately 6 hours, concluding around 6:00AM PDT (10:00 AM EDT / 11:00PM BRT / 15:00 BST).

Please note that the estimated length of time for each maintenance is subject to change without notification.

When:
  • Los Angeles PDT (UTC -7): 12:00AM - 6:00AM
  • New York EDT (UTC -4): 3:00AM - 9:00AM
  • Sao Paulo BRT (UTC -3): 4:00AM - 10:00AM
  • London BST (UTC +1): 8:00 - 14:00
What:

The following will be unavailable:
  • All Hyper Universe Game Servers
  • All Hyper Universe Billing Servers
    • Los Angeles PDT (UTC -7): 1:00AM - 2:00AM
    • New York EDT (UTC -4): 4:00AM - 5:00AM
    • Sao Paulo BRT (UTC -3): 5:00AM - 6:00AM
    • London BST (UTC +1): 9:00 - 10:00
Patch version: 4.4.00006

-Hyper Universe Team
May 9, 2018
Community Announcements - Daraeus
Hey Hypers,

Welcome to patch 4.4. You can read all about the changes coming to Hyper Universe below:

General Updates
New Hyper
  • Dr. Schmidt has joined the fight for Hyper Universe.
    • Dr. Schmidt is a support Hyper that can provide permanent buffs to his teammates for the round.
    • Read more about Dr. Schmidt HERE.
Ranked
  • Rank Decay has been removed. 
Controller Feature
  • We have improved controllers once again. The cursor should automatically disappear while in game and pings can be made via the right joystick. 

Hyper Balance

Elendis

Regular Attack
  • Attack and heal range reduced from 1100 units to 950 units.
[Skill] EMP Trap
  • Max charges reduced from 5 to 4
  • Trap duration reduced from 60 seconds to 35 seconds
[Skill] Salvation Protocol
  • Now affects all allies including Elendis
  • Reduced the overall healing.

Tooth and Tops

[Skill] Twice as Loud
  • Enemy movement speed reduced from 40% to 30%
  • Attack and Defense bonuses increased from 3% and 4% to 5%
Sapitelbub

[Skill] Princely Pummel
  • Regular attack increased from 22 to 25
[Skill] Horn Bash
  • Cooldown decreased from 12 seconds to 11 seconds
Migenhardt

[Skill] Feast of Blood
  • Health consumption upon activation decreased from 20% to 10% of current health
Turner

[Skill] Bear Trap
  • Max held traps increased from 3 to 4
  • Trap charge time increased from 35 seconds to 38 seconds

Equipment Balance

Duality [Unique to Curse Eye]

Stats (Stage 4)
  • Cooldown reduction removed
  • Attack increased by 45 on final stage

Precision Rail Gun (Shared Equipment)

Exclusive Effect (Stage 4)
  • Health activation threshold decreased from 100% to 90%
 
Fixed Issues
  • The announcement for "Enemy Engaged" will no longer play when Perseus attacks the jungle monsters in Delta Station.
  • In a Custom Match for Draft Pick, the match will now properly start even if the Host starts a match while there's players pending in queue.
Text Fixes
  • The text description for Jennifer's 'Hyper Crash' has been updated to confirm the skill can be interrupted.
  • The title for the story 'Tooth and Tops Level 2 Report' no longer has a spelling error.
  • Gulunba's skill, War Chief's Presence, will now correctly reference Attack instead of Defense Penetration in the tooltip.

     

Community Announcements - Daraeus
Hey Hypers,

Hyper Universe will be undergoing a game update on Thursday, May 10, 2018 at 7:00AM PDT (10:00 AM EDT / 11:00AM BRT / 15:00 BST).

We anticipate the maintenance to last approximately 3 hours, concluding around 10:00AM PDT (1:00PM EDT / 2:00PM BRT / 18:00 BST).

Please note that the estimated length of time for each maintenance is subject to change without notification.

When:
  • Los Angeles PDT (UTC -7): 7:00AM - 10:00AM
  • New York EDT (UTC -4): 10:00AM - 1:00PM
  • Sao Paulo BRT (UTC -3): 11:00AM - 2:00PM
  • London BST (UTC +1):  15:00 - 18:00
What:

The following will be unavailable:
  • All Hyper Universe Game Servers
The following will be added:
  • New Hyper, Dr. Schmidt, will be added HERE
  • 4.4 Patch Notes will be available soon
Patch version: 4.4.00006

-Hyper Universe Team
Community Announcements - NXDisrespect
Hey Hypers,

The doctor will see you now! Dr. Schmidt’s Premium Bundle will be arriving with patch 4.4 on May 10. This limited-time package comes with Dr. Schmidt, his premium skin, emotes and equipment all bundled together. It’ll only be here for a little while though, so get it before it’s gone!

When:
  • Pacific (UTC -7): May 10 after maintenance - June 14 1:00AM PDT
  • Eastern (UTC -4): May 10 after maintenance - June 14 4:00AM EDT
  • Brazil (UTC -3): May 10 after maintenance - June 14 5:00AM BRT
  • London (UTC +1): May 10 after maintenance - June 14 09:00 BST

DR. SCHMIDT PREMIUM PACK
https://www.youtu.be/wIY3fUih210

Premium Skin
  • Plague Doctor

Other Skins
  • Original - Mad Scientist

Unique Equipment
  • Superior Gene Sample
  • Old Gas Mask
  • Tattered Coat
  • Mystery Bottle

Equipment Slot
  • Equipment Slot Ticket

Emote
  • Laugh
  • Joke
  • Provoke

PRICE: 15,900 NX

You can find this and all of our other items for sale in the Premium Shop. Stop by and check it out before these deals are gone!

-Hyper Universe Team
Community Announcements - NXDisrespect
Hey Hypers,

Get ready to be a part of Dr. Schmidt’s experiments! Dr. Schmidt is a mischievous Support capable of buffing your allies and poisoning your enemies. Dr. Schmidt will be added to the game as part of our 4.4 patch on May 10th.

Skill Overview:
Passive - Gene Sample
  • Grants a chance for enemy Hypers to drop a gene sample when they die. Collecting the sample lets Dr. Schmidt use Gene Enhancement once more.
Chemical Toss (A)
  • Throws a medicine bottle to do damage and lower the enemy’s attack.
https://www.youtu.be/5l7plZuVo7Y

Nerve Injector (Q)
  • Pierces the enemy in front with a giant syringe to do damage and lower their Move Speed. Infected enemies suffer additional effects.
https://www.youtu.be/BOD7k0nItWY

Poison Infusion (W)
  • Uses a gas mask to release deadly poison that restores Dr. Schmidt’s Health, does damage, and poisons the enemies nearby. Infected enemies are slowed on top of taking even more damage over time.
https://www.youtu.be/lXAeuTiDXOs

Toxin Zone (E)
  • Creates a toxin zone for a short time, applying enhanced effects to Dr. Schmidt and weakening effects on enemies.
https://www.youtu.be/pbFLSgzylWw

Gene Enhancement (R)
  • Consumes one of the collected samples to permanently enhance himself or an allied Hyper.
https://www.youtu.be/bDhsljW37mc

Using Dr. Schmidt’s Skills Effectively:
Dr. Schmidt relies on the players’ map awareness above all else. In order to effectively support your team you will need to utilize his Gene Sample skill as much as possible. This means moving around the map each time you see that your team has killed an enemy Hyper to check for a gene sample. You can stack up to 20 collected at a time but you’ll quickly burn through them as you activate his ultimate skill Gene Enhancement. Each time you activate Gene Enhancement you will be able to boost a specific stat for an ally. While you are moving around the map, you’ll want to use skills like Chemical Toss and Poison Infusion to slow down and weaken enemies, enabling your team to pick up easy kills. The key to being successful as Dr. Schmidt is not to sit in one place too long. He excels at moving around the map creating opportunities for your team, so keep that in mind!

Recommended Build:
Superior Gene Sample, Mystery Bottle, Executioner’s Cleaver, Medic System, Shock Knuckles, Blue Hyper Ring

Dr. Schmidt is no front line attacker. He relies on staying out of harm’s way whenever possible. To that end, you'll want to build him with as much Defense and Max Health as you can find. The first of his unique items that you’ll want to buy is Mystery Bottle. This item will increase the detrimental effects when it hits enemies and allow you to use it more often, thus enabling more opportunities for your team to take down an enemy Hyper. Superior Gene Sample not only raises the chances of your passive triggering on an enemy, but also provides a Gold and Defense bonus to Dr. Schmidt. Executioner’s Cleaver provides a nice damage buff for when you are poisoning the enemies repeatedly at range. The rest of the items such as Medic System, Shock Knuckles, and the Blue Hyper Ring provide a good mix of both Defense and Offense. You can also build him with movement speed and cooldown reduction if you are feeling adventurous, so get out there and build something interesting!

Not sure what to build? As always, you can hop into our Discord to discuss itemization with other players.

Skin Preview
Original Skin - Mad Scientist


Recolor Skin - Mad Surgeon


Mastery Skin - Crazed Junkie


Premium Skin - Plague Doctor


You can blast into the battlefield with Dr. Schmidt for a mere 15,000 GP or use a Hyper Coupon, which you can earn by leveling up and playing games.

Remember: The Doctor Is IN!

~Hyper Universe Team
Community Announcements - NXDisrespect
Hey Hypers,

Patch 4.4 is almost upon us and with it comes Dr. Schmidt. He is the evil Support Hyper who uses the residents of Hyper Universe as his patients. A late-game scaling Hyper, Dr. Schmidt will make his teammates happy with the permanent buffs he provides.

Want to know more? Click the link below to have Lumos give you the “Luw-down” about Dr. Schmidt and everything you need to know to start winning games on patch day.

https://www.youtu.be/B4FgziRdUfo
See you on the Battlefield, Hypers.

-Hyper Universe Team
...

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