There has been an error in the latest maintenance, and some of you may have lost your items with permanent usage duration.
It appears to have only affected those who had character purchase reset issue.

We are very sorry about the issue, and we will restore the lost items as soon as possible.
We have stored all your item purchase logs, thus please send us a report email to following address:
support+gunz2.steam@maiet.net

Please include Lost Permanent Item in the email subject.

Again, sorry about the inconvenience.
GunZ Team

There has been an error in the latest maintenance, and some of you may have lost your items with permanent usage duration.
It appears to have only affected those who had character purchase reset issue.

We are very sorry about the issue, and we will restore the lost items as soon as possible.
We have stored all your item purchase logs, thus please send us a report email to following address:
support+gunz2.steam@maiet.net

Please include Lost Permanent Item in the email subject.

Again, sorry about the inconvenience.
GunZ Team

Hello everyone,

We have a maintenance schedule for server update.
Maintenance Schedule:
Feb 28 02:00 PST - Feb 28 04:00 PST

Scheduled Task
- Item updates
> Added 4 accessory items:
Party Sunglasses, Brown Sunglasses, Sports Sunglasses, Cuchi Sunglasses
> Removed character soul-binding of accessory items. All characters in an account can share the purchased accessory items.

- New feature update: Host change system
> If the current host player’s ping gets worse, the system will select a new player as a host. This will keep players from abusing host privileges.

- Fixed issue where players did not receive reward/skill at leveling up. Also fixed the issue character data (gold and level) getting reset.
> Please don't panic about your character level being set to 1. You will regain your level once you complete 1 match. After the match, you will regain all your level, and all level-up rewards (gold and skills) will be provided once again.
We're very sorry about the inconvenience, but you are actually getting the level-up gold reward twice. :)

- Fixed issue where player characters not unlocking after purchase.
> The fixed result will be applied once player logs on to the game.

- Other minor bug fixes


The game servers will be closed during the maintenance.
As a small token of compensation, we will give out the following:
10 Purified Ores

We’re sorry about the down-time and will do our best to reopen the game servers as soon as possible.

- GunZ Team

* Edit 2014-02-28 04:00 PST
We've completed all maintenance tasks and reopened the game servers.
Thank you for your patience.

Known Issue:
There is a bug on Elena's Intuition skill.
It is supposed to be visible only to herself, it is currently visible to other.
We will address this as soon as possible.

Hello everyone,

We have a maintenance schedule for server update.
Maintenance Schedule:
Feb 28 02:00 PST - Feb 28 04:00 PST

Scheduled Task
- Item updates
> Added 4 accessory items:
Party Sunglasses, Brown Sunglasses, Sports Sunglasses, Cuchi Sunglasses
> Removed character soul-binding of accessory items. All characters in an account can share the purchased accessory items.

- New feature update: Host change system
> If the current host player’s ping gets worse, the system will select a new player as a host. This will keep players from abusing host privileges.

- Fixed issue where players did not receive reward/skill at leveling up. Also fixed the issue character data (gold and level) getting reset.
> Please don't panic about your character level being set to 1. You will regain your level once you complete 1 match. After the match, you will regain all your level, and all level-up rewards (gold and skills) will be provided once again.
We're very sorry about the inconvenience, but you are actually getting the level-up gold reward twice. :)

- Fixed issue where player characters not unlocking after purchase.
> The fixed result will be applied once player logs on to the game.

- Other minor bug fixes


The game servers will be closed during the maintenance.
As a small token of compensation, we will give out the following:
10 Purified Ores

We’re sorry about the down-time and will do our best to reopen the game servers as soon as possible.

- GunZ Team

* Edit 2014-02-28 04:00 PST
We've completed all maintenance tasks and reopened the game servers.
Thank you for your patience.

Known Issue:
There is a bug on Elena's Intuition skill.
It is supposed to be visible only to herself, it is currently visible to other.
We will address this as soon as possible.

Hello everyone,

We have a maintenance schedule for server update.
Maintenance Schedule:
Feb 24 04:30 PST - Feb 24 05:30 PST


Scheduled Task
- Fixed black screen issue: issue where you cannot reenter the game after getting disconnected.
http://steamcommunity.com/app/242720/discussions/2/558748653603104048/
- Fixed host change disconnection issue: issue where players randomly getting disconnected after/during host change
- Decreasing purchase cost of Rena:
Players who have purchased her already will receive the 40,000 gold difference via in-game mail.


We were able to locate quite a few bugs thanks to player reports.
http://steamcommunity.com/app/242720/discussions/0/558748653610261267/#p25
We appreciate all who contributed to addressing these bugs, and we will keep up with fixing them.


The game servers will be closed during the maintenance.
We’re sorry about the down-time and will do our best to reopen the game servers as soon as possible.

- GunZ Team

* EDIT 2014-02-24 05:30 PST
We have completed the maintenance and opened up all servers.
Sorry about down time.

Hello everyone,

We have a maintenance schedule for server update.
Maintenance Schedule:
Feb 24 04:30 PST - Feb 24 05:30 PST


Scheduled Task
- Fixed black screen issue: issue where you cannot reenter the game after getting disconnected.
http://steamcommunity.com/app/242720/discussions/2/558748653603104048/
- Fixed host change disconnection issue: issue where players randomly getting disconnected after/during host change
- Decreasing purchase cost of Rena:
Players who have purchased her already will receive the 40,000 gold difference via in-game mail.


We were able to locate quite a few bugs thanks to player reports.
http://steamcommunity.com/app/242720/discussions/0/558748653610261267/#p25
We appreciate all who contributed to addressing these bugs, and we will keep up with fixing them.


The game servers will be closed during the maintenance.
We’re sorry about the down-time and will do our best to reopen the game servers as soon as possible.

- GunZ Team

* EDIT 2014-02-24 05:30 PST
We have completed the maintenance and opened up all servers.
Sorry about down time.

Currently one user server has been crashed with known issue. So we will do urgent server maintenance in 10 minutes.

Maintenance Schedule:
Feb 22 03:10 PST - Feb 22 04:10 PST

Update Details:
Server Software Update: Steam archievement will be disabled temporarily.
IP Addresses Table Update: There is a problem that some people locate a faulty country like Bermuda. We will fix it.
Add some more servers for Sydney and Brazil,
No client update

Thank you

* Edit 2014-02-22 04:05 PST
We've completed the maintenance task and the game server is open to everyone.

As a small reward for troubles of today, we will give out the following compensation reward items.
1 EXP Booster (1 day)
20 Purified Ore

Currently one user server has been crashed with known issue. So we will do urgent server maintenance in 10 minutes.

Maintenance Schedule:
Feb 22 03:10 PST - Feb 22 04:10 PST

Update Details:
Server Software Update: Steam archievement will be disabled temporarily.
IP Addresses Table Update: There is a problem that some people locate a faulty country like Bermuda. We will fix it.
Add some more servers for Sydney and Brazil,
No client update

Thank you

* Edit 2014-02-22 04:05 PST
We've completed the maintenance task and the game server is open to everyone.

As a small reward for troubles of today, we will give out the following compensation reward items.
1 EXP Booster (1 day)
20 Purified Ore

Hello everyone,

After hours of DB analysis, we've decided to replace our DB machine. During today’s maintenance, we will bring down all our game servers and begin DB replacement.
Maintenance Schedule:
Feb 21 04:15 PST - Feb 21 08:30 PST

Scheduled Task:
DB replacement


The game servers will be closed during the maintenance.
We’re sorry about the down-time and will do our best to stabilize game service as early as possible.

- GunZ Team

* EDIT 2014-02-21 08:40 PST
We've encountered an unexpected error during the maintenance.
I'm afraid that we would have to extend the maintenance by 1 hour.
I apologize about the delay.

* Edit 2014-02-21 09:50 PST
We've completed the maintenance task and the game server is open to everyone.
We're sorry about the delay.

As a small reward for the down-time during maintenance, we will give out the following compensation reward items.
1 EXP Booster (1 day)
10 Purified Crystals

To clarify, there was no DB wipe and all your progression data remains the same.

- GunZ Team

Hello everyone,

After hours of DB analysis, we've decided to replace our DB machine. During today’s maintenance, we will bring down all our game servers and begin DB replacement.
Maintenance Schedule:
Feb 21 04:15 PST - Feb 21 08:30 PST

Scheduled Task:
DB replacement


The game servers will be closed during the maintenance.
We’re sorry about the down-time and will do our best to stabilize game service as early as possible.

- GunZ Team

* EDIT 2014-02-21 08:40 PST
We've encountered an unexpected error during the maintenance.
I'm afraid that we would have to extend the maintenance by 1 hour.
I apologize about the delay.

* Edit 2014-02-21 09:50 PST
We've completed the maintenance task and the game server is open to everyone.
We're sorry about the delay.

As a small reward for the down-time during maintenance, we will give out the following compensation reward items.
1 EXP Booster (1 day)
10 Purified Crystals

To clarify, there was no DB wipe and all your progression data remains the same.

- GunZ Team