Game service has resumed at 1:44 HRS (PDT) / 4:44 HRS (EST).


Happy Gaming!

---------------------------------------------------------






Dear Heroes,



There will be scheduled service maintenance on 27th April 2020, starting from 23:00HRS (PST) / 02:00HRS (EST).

During the maintenance, heroes will not be able to connect to the game including steam users, and are expected to be resumed by 03:00HRS (PST) / 06:00HRS (EST).


We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.


Best,

EYEDENTITY GAMES

Game service has resumed at 1:42 HRS (PST) / 4:42 HRS (EST).


In addition, Sunset Training Ground Rank reset with this maintenance. 


Enjoy the contest event and Happy Gaming!

---------------------------------------------------------------------------------





Dear Heroes,


There will be scheduled service maintenance on 22nd April 2020, starting from 23:00HRS (PST) / 02:00HRS (EST).

During the maintenance, heroes will not be able to connect to the game including steam users and are expected to be resumed by 03:00HRS (PST) / 06:00HRS (EST).

We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.


Best,

EYEDENTITY GAMES

Game service has resumed at 5:57 HRS (PST) / 8:57 HRS (EST).

Happy Gaming!



-------------------------------------------------------------





Dear heroes,



The patch time has been extended by TWO HOUR again.

The expected resume time is at 07:00HRS (PST) / 10:00HRS (EDT).


We are sorry for the extended maintenance time, and we will bring the server up as soon as possible. 

Thank you so much for your patience and cooperation.


EYEDENTITY GAMES



-------------------------------------------------------------




The patch time has been extended by TWO HOUR.

The expected resume time is at 05:00HRS (PST) / 08:00HRS (EDT).


We are sorry for the extended maintenance time, and we will bring the server up as soon as possible.

Thank you so much for your patience and cooperation.


EYEDENTITY GAMES



-------------------------------------------------------------





Dear Heroes,



There will be scheduled service maintenance on 15th April 2020, starting from 23:00HRS (PST) / 02:00HRS (EST).

During the maintenance, heroes will not be able to connect to the game including steam users and are expected to be resumed by 03:00HRS (PST) / 06:00HRS (EST).



We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.



Best,

EYEDENTITY GAMES

Game service has resumed at 6:55 HRS (PST) / 9:55 HRS (EST).



Happy Gaming!


-------------------------------------------------------------



Dear heroes,
　
The patch time has been extended by TWO HOUR.
　
The expected resume time is at 08:00HRS (PST) / 11:00HRS (EDT).
　
We are sorry for the extended maintenance time, and we will bring the server up as soon as possible.
　
Thank you so much for your patience and cooperation.
　
EYEDENTITY GAMES


-------------------------------------------------------------



Dear Heroes,
　
There will be a Game Patch on April 8th, 2020 starting from 23:00HRS (PST) / 02:00HRS (EDT).
　
During the maintenance, heroes will not able to connect to the game and including steam users and are expected to be resumed by 06:00HRS (PST) / 09:00HRS (EDT).
　
We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.
　
Thank you.

Dear heroes,





The Steam Launcher issue has been solved on April 5th.

For players who have experienced the issue that cannot be run with the below alert, please follow the guide to replace launcher.









[How To Replace My Launcher ?]





1. Please click the following link and download zip file.

http://patchus.dragonnest.com/Game/DragonNest/Launcher/DNSteamLauncher.zip[/url] 2. Release the[b] compressed file[/b] after the download is complete. 3. [b]Enter Steam into the downloaded Dragon Nest[/b] and [b]open [dragon nest] file[/b]. : Drive > Downloaded Steam file Location > common file >dragon nest [b][Folder Path][/b] [img]https://clan.akamai.steamstatic.com/images/4328878/3d8ae99a06a7affae3008ef3491cdfab6e33e442.jpg[/img] 4. Please [b]replace the existing launcher with the new launcher[/b] you downloaded from no.1~2. We sincerely apologize for the issue and inconvenience. Regards, EYEDENTITY GAME






2. Release the compressed file after the download is complete.







3. Enter Steam into the downloaded Dragon Nest and open [dragon nest] file.



: Drive > Downloaded Steam file Location > common file >dragon nest






[Folder Path]










4. Please replace the existing launcher with the new launcher you downloaded from no.1~2.





We sincerely apologize for the issue and inconvenience.





Regards,

EYEDENTITY GAMES

Dear heroes,



We have now resolved the issue and have been notified in the further notice.


The heroes who have used the temporary measures below will also have to replace their launcher, so please check the latest notice and follow it.



Thank you for your kind understanding.




▶How to replace my launcher :  https://us.dragonnest.com/news/notice/all/602[/url] ------------------------------------------------------------------ Dear heroes, As we have already noticed before, our team is currently working to resolve the issue of the ongoing Steam Launcher Issue. For heroes who can't play due to the issue where Steam Launcher is not working properly, we'd like to guide the following temporary measures. [b][How to Apply The Interim Measure] [/b] Please rename the below file name manually as shown below by approaching the path of the Steam Platform file. [b]steam.exe → "Steam.exe" [/b] Rest assured, we will do our best to resolve this issue as quickly as possible. Thank you for your understanding. Regards, EYEDENTITY GAME





------------------------------------------------------------------

Dear heroes,




As we have already noticed before, our team is currently working to resolve the issue of the ongoing Steam Launcher Issue.



For heroes who can't play due to the issue where Steam Launcher is not working properly, we'd like to guide the following temporary measures.




[How to Apply The Interim Measure]

Please rename the below file name manually as shown below by approaching the path of the Steam Platform file.



steam.exe → "Steam.exe"



Rest assured, we will do our best to resolve this issue as quickly as possible.



Thank you for your understanding.



Regards,

EYEDENTITY GAMES

Game service has resumed at 2:48 HRS (PST) / 5:48 HRS (EST).

Happy Gaming!







Also, our team currently has identified an issue in the running of Steam Launcher and is working to resolve it.

We will update the notice as soon as it is completed.





We sincerely apologize for the inconvenience.







Best regards,

EYEDENTITY GAMES

----------------------------------------------------------------------------------




Dear Heroes,









There will be scheduled service maintenance on 1st April 2020, starting from 23:00HRS (PST) / 02:00HRS (EST).

During the maintenance, heroes will not be able to connect to the game including steam users and are expected to be resumed by 03:00HRS (PST) / 06:00HRS (EST).













We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.









Best,

EYEDENTITY GAMES

Game service has resumed at 02:41HRS (PDT) / 05:41HRS (EST/EDT).

Happy Gaming!

---------------------------------------------
Dear Heroes,



There will be a Game Patch on September 4th, 2019 starting from 23:00HRS (PDT) / 02:00HRS (EDT).



During the maintenance, heroes will not able to connect to the game and homepage including steam users and are expected to be resumed by 04:00HRS (PDT) / 07:00HRS (EDT).





We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.



Thank you.

Game service has resumed at 02:16HRS (PDT) / 05:16HRS (EST/EDT).

Happy Gaming!

---------------------------------------------------------------
Dear Heroes,



The scheduled maintenance period has been extended by 30minutes.

The expected resume time is at 02:30HRS (PDT) / 05:30HRS (EDT).



We are sorry for the extended maintenance time, and we will bring the server up as soon as possible.

Thank you so much for your patience and cooperation.


----------------------------------------------------

Dear Heroes,



There will be scheduled service maintenance on August 28, 2019, starting from 23:00HRS (PDT) / 02:00HRS (EDT).



During the maintenance, heroes will not be able to connect to the game including steam users and are expected to be resumed by 02:00HRS (PDT) / 05:00HRS (EDT).



We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.



Best,

EYEDENTITY GAMES

Game service has resumed at 02:00HRS (PDT) / 05:00HRS (EST/EDT).

Happy Gaming!

--------------------------------------------------------------------------------------


Dear Heroes,



There will be scheduled service maintenance on August 21, 2019, starting from 23:00HRS (PDT) / 02:00HRS (EDT).



During the maintenance, heroes will not be able to connect to the game including steam users and are expected to be resumed by 03:00HRS (PDT) / 06:00HRS (EDT).



We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.



Best,

EYEDENTITY GAMES