In today's update, two heads are better than one, and three heads are better than that, as the all-new Flockheart's Gamble Arcana item for Ogre Magi makes its grand debut.

Featuring all-new custom animations and effects—including a new Firelark mount, Multicast streak counter, enhanced ability effects, and more—the Flockheart's Gamble Arcana ushers in a new era of Ogre supremacy and bestows even more blessings from the Goddess of Luck. With three heads available to plan cunning new battle tactics, Ogre Magi might just be the most advanced hero Dota has ever seen.

Not content to arrive without fanfare, Flockheart's Gamble also brings with it a special Frostivus rewards line, filled with a hoard of seasonal delights like gifts, penguin-inclusive celebrations, chat wheel sounds—and even a Winter Treasure.

Win normal matchmaking games to progress along the rewards line and collect your haul. Additional Winter Treasures are available for $2.49, and feature new item sets for Ancient Apparition, Death Prophet, Treant Protector, Alchemist, Bane, Leshrac, Sven, Dark Willow, and Mirana—as well as a very rare Ursa set and extremely rare Tiny set.

Today's update unleashes two new heroes — Snapfire and Void Spirit — and unveils the 7.23 Gameplay Update, featuring a host of changes, all-new features, and multiple reworked items and abilities.

Head over to The Outlanders update page for a full list of all the changes now available.

We know that queue times have increased across the board recently, and the most significant factor contributing to this has been the stricter requirements that Ranked Roles imposes on the formation of matches. Prior to the introduction of Ranked Roles, the matchmaker had a wider pool of people to draw upon because of the few restrictions. In the past, when one or more players desired the same role, this conflict was resolved during the game itself, often with unpleasant results. This conflict is now resolved at queue time, but a price of this is that the matchmaker is often starved for players in the least-queued roles. The matchmaker must wait for players in the desired roles to enter the queue, or form sub-optimal matches with the players currently in queue to satisfy all role requirements. Usually the role most in demand by the matchmaker is Hard Support, but this is not always the case, and historically this has varied based on time of day, skill bracket, region, etc.

To address role imbalance more generally, today’s update introduces Fast Queue for Ranked matchmaking. Players in the Fast Queue are given priority by the matchmaker, and will find matches much more quickly. In order to earn games for Fast Queue, you must elect to play with all roles selected. Playing with all roles selected will also automatically place you in Fast Queue for free.

When playing solo with all roles selected, you will earn four more games for future use in the Fast Queue. When grouped as a party, players can also earn Fast Queue games if the party fulfills all roles between its players. Two-player parties earn 2 games each, three-player parties earn 1 game each. You can earn and store up to 60 Fast Queue games.

For example, if you are in a party of two where one player marks the three Core roles and the other marks the two Support roles, they will enter the Fast Queue for free, and will each be awarded two additional Fast Queue games. Parties of 5 will always enter the Fast Queue for free, but do not earn Fast Queue games. We've added new UI to make it easy to see to understand when you or your party is eligible for Fast Queue.

Our data clearly showed that players choosing roles without any additional constraints simply doesn't result in enough role diversity for the matchmaking population to be healthy, negatively affecting both queue times and match quality. The motivation of the Fast Queue is to solve the "roll for mid" problem in a structured way that prevents in-game conflicts, while also providing enough role diversity to enable reasonable queue times.

Going forward, our immediate focus will be validating that Fast Queue is doing enough to improve health of the matchmaking pool, and tweaking as necessary. We'll also be rolling out a small incremental update to the behavior and report system in the coming weeks. As always, please continue to give us feedback. We appreciate your patience thus far as we iterate on matchmaking.

Today's update is once again centered on improving our Matchmaking system, focusing primarily on fixing issues that arose from our previous update.

We understand that some players, especially at the high end, have experienced a significant drop in matchmaking quality as a result of our recent iterations. We appreciate all of the feedback and match IDs that we've been receiving—your input has been very helpful and we hope you'll continue to give us feedback after this update as well. We are committed to making matchmaking as good as it can be.

Please check out some more detailed information on the different aspects of today's update below.


High MMR Partying
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Due to the unusually high frequency of matchmaking abuses found in party games in high level matches—we're adding a new rule to party matchmaking for Immortal ranks to help reduce some of the negative behaviors that have become common at these ranks and to help make solo queuing more viable. For any party that includes an Immortal player, every player in that party will be considered the same rank as the highest player in that party. While this will significantly reduce some of the more common abuse scenarios, the trade-off is that it will also affect "normal" parties with large MMR disparities. We think this trade-off is worthwhile at this high level, however, because matches are unlikely to be of high quality anyways with extremely disparate skill levels within a party given the shallow pool available. Such disparity has often made the games less fun for most players involved. We expect that this will have the net effect of reducing the number of party games at the highest skill levels by some amount, but compared to how infrequent high-MMR party games were in the past, the number of party games should still be higher than the historical average.


Matchup Combinations
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We are making changes regarding what solo and party matchups are allowed. For any five-player party, they will now only be matched against other five-player parties, regardless of any other matchmaking consideration. We are unsure if an absolute requirement like this will result in net higher quality matchmaking due to the more limited opponent spectrum available in that case, but we know this is an aspect the community talks about often and we are going to do our best to work within those constraints. Similarly, any solo player will now only ever be considered for matches against at most one party of two. This means that from a solo player's perspective, matches will always be either against a team of all five solo players or against three solo players and one party of two. This will be a hard requirement for the matchmaker instead of a situational consideration.


Match Quality and Role Symmetry
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As a result of some of the new features we added recently, we found numerous bugs in the matchmaker's evaluation that caused it to incorrectly rank various considerations. We've fixed those bugs and are expecting them to have a notable improvement in matchmaking. We will be monitoring the system after release to make sure the fixes have the intended effect. It is possible that there will be more issues to work out, so if you notice anything too far off please let us know.

We've also done various tuning to make Role Symmetry perform better, as there have been a few cases at certain brackets where it did not do a good job at all.

Finally, we are putting a bigger emphasis on having supports not be the highest MMR players in a game, to the extent that it's possible within parties. We've heard feedback from both core and support players that they would prefer the intra-match rank allocation to be that way.


Medal Rework
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We are back to 5 stars per medal now, 7 stars didn't add enough upside compared to the visual noise and confusion.

In previous ranked seasons we've had a mechanism that caused the rank ranges that a given medal represents to shift over the season. While this gave some loose sense of progression, it made comprehension of what medals represent more difficult. It especially caused confusion after calibration where most players dropped medals despite winning most of their games.

As a result of removing this mechanism, and the star count re-scale, we are rebalancing what MMR range each medal represents. The distribution model we are using for this is the curve we had in the final months of the previous season (and what we've had historically). This will help ensure that medals long term represent the same skill level at the beginning of the season as they do at the end.

We are expecting there to be some confusion as a result of this rebalancing, since most players' medals will be adjusted upwards somewhat to be more in tune with what the medals meant at the end of last season, but there is no actual change to anyone's MMR number.


High-Water Mark
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In the past, once a player reached a certain rank medal, they would retain that medal for the remainder of the ranked season, even if their actual MMR fell dramatically below that medal's threshold. With today's update, your medal will no longer represent a strict high-water mark. Instead, if you are ever more than one star away from your actual current rank, your medal will be adjusted to reflect that.

We originally added the high water mark because we thought it helped with player anxiety in ranked games. We think that is still true to some degree, however our data suggests that a one-star buffer captures most of that benefit for the majority of players. There are multiple downsides with having too broad of a spectrum on the high-water mark. First, it makes match fairness really hard to evaluate, because we always match based on MMR and not medals, and thus sometimes a game can appear to be good or bad as a result of the medals not representing reality. As it relates to the above goal in making it easier to evaluate matches, we think a one-star buffer helps balance both goals.

The second benefit is that it makes account buying indirectly less valuable. A player can no longer be on another account and keep a high medal for an entire season. Moreover, this change will also work in conjunction with the smurf detection system we've been working on. We are currently only using smurf detection to increase ranks upwards to the correct levels, but soon we plan to have it work in the reverse direction as well. With high-water marks only holding onto one star's worth of a buffer, boosted or purchased accounts will now fall faster and lose the medal along with them.


Post-Game Match Evaluation
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We're very thankful for the feedback we've received in the last few weeks. We think the feedback people had was well rooted in real issues. In our eyes, creating high quality matches is the most important thing we can do to help players enjoy the game, and we're committed to improving our matchmaking system to achieve that goal.

In an effort to help facilitate the discussions on matchmaking, we've made a couple small changes to the post-game screen. The post-game screen will now show the average and max queue times for players in the match to help you determine if we formed a bad match too quickly or not. A summarized behavior category of the match will also be displayed, to help players understand if the reason for the lack of a better match was a shallower pool as a result of poor behavior or if it was because of the matchmaker doing a bad job. Finally, we are sorting the list of players in the post game screen from left to right with position 1 through 5 (parties will have a new type of indicator on them still so you can still see what the allocations were). We are hoping this makes it easier for you to evaluate if Role Symmetry is working as expected or not.

We recognize that adding more information here may cause a short-term increase in complaints rather than a decrease, but our long-term goal is to create the highest quality matches, and having more information exposed to players will ultimately lead to that end.


Post-Game Survey
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We've added a new post-game survey that is similar to ones we had a long time ago. Once a match has concluded, players will sometimes be surveyed to rate the experience in a match. This will allow us to gather more player sentiments on match quality to help find common patterns to what makes matches enjoyable vs what makes them unenjoyable. It'll also help us find bugs or mistakes in our decisions sooner than later. Of course it's natural that players will be more likely to equate winning a match to having a good match and losing a match to having a bad match, so we'll normalize the data for those obvious scenarios to help filter through the background noise and bubble up useful signals. We'll hold off on enabling this survey for a few days, to work through some bugs and update-related issues first.


Communication with Low Behavior Score
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Our last update included a wave of bans on users that were at the very extreme edge of the player population in terms of toxicity and negative behavior. However, those bans affected only a very small percentage of all players, and we also wanted a more gradual system to address players that are not at the furthest extreme but are still big outliers from the general player population. To that end, players that have a behavior score below 3000 are no longer able to use chat or voice until their score rises above the acceptable threshold. We believe this more gradual user-facing reinforcement mechanism will be valuable for both protecting the larger population from outliers and as a warning system for players who are moving in the wrong direction that might encourage them to improve. We set the threshold score at 3000 due to the low probability that anyone would be that low without having had a consistently negative impact on the experiences of many different teammates.


Party Spread
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As we've mentioned, extremely large MMR spreads within a party makes it hard for the matchmaker to find compatible opponents, and even in cases where it can, the matches are not necessarily enjoyable for the players involved due to some players having low impact/agency in the game while others have an outsized one. We recognize, however, that players still want to play with friends, so this aspect is not without trade-offs. To help address that, we're reducing the acceptable MMR spread within a party from 2800 to 2000. We'll consider further reductions to this spread over time, as the current value is still quite large, but we'd like to find the correct balance incrementally. This limitation only applies to ranked matchmaking.


Core Matchmaking Code
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We've made a significant revision to how the heart of the matchmaker iterates through the many players that are queuing at any given time. This revision restructures the matchmaker's search process to have more flexibility with how considers the increasing number of requirements. Because the matchmaker must segment the large number of players into smaller combinations to consider, it was possible that the list of evaluable matches weren't the highest quality in cases where the matchmaker excluded players due to soft considerations early in the process. Previously it was not very efficient if there were too many considerations within a team and against a team. Because of the nature of this rewrite, we are expecting there to be bugs for the next few days that may cause matchmaking to be sub-optimal, but are hopeful that this investment will allow us to more easily increase matchmaking quality in the long run.


Reports and Player Bans
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This update will remove some methods of reporting that were not rate limited in order to improve the signal-to-noise ratio, especially at the conclusion of a game.

We have also been refining our booster and exploiter detection algorithms and have been doing regular ban waves in the background. We will continue refining these systems over the coming weeks. Banned players will also no longer show up or consume rank spots on the leaderboard. This fix was implemented a few days ago, as some of you may have noticed due to leaderboard ranking shifts.


Going Forward
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We are expecting the next day or two to be a little unstable as we iron out issues with the update, but after that we'd appreciate continuing with the feedback on your match experiences. Please make sure to always include a matchid with your feedback, as we often find them missing that crucial data needed to follow up.

Our focus going into the next few weeks will be on monitoring and measuring the results of this update and following up as needed based on what we learn. The other big category we are going to be focusing on soon is revamping the new player experience for an update in the future. In addition, a lot of the ongoing work we are doing on smurf detection will indirectly help us in the future with placing new players into more ideal matches once they've completed their initial new player experience phase. We are hoping that after we get matchmaking into a better spot, it'll be an ideal time for brand new players to join in as well as for existing players to invite their friends into the game with the help of a better new player ramp.

Today's patch brings a few features to Dota Plus in the wake of the Battle Pass season, as well as the addition of all-new item sets for Lion, Slardar, and Crystal Maiden to the Dota Plus Rewards section.

Plus subscribers can now use the Avoid Player feature to exclude unwanted players from their matchmaking pool, get precise stacking info with the Creep Pull Timers, ward more effectively with the Ward Suggestions, and see your total incoming damage breakdown by type.

This update also replaces the old machine learning hero suggestions with the Friends and Foes feature from the Battle Pass, transfers some new Chat Wheel Sounds into your Dota Plus reward options, and adds the ability to customize your Chat Wheel phrases with emoticons.

To top it off, we've also introduced the Season 4 Matchmaking Quests and some new hero quests to add some more ways to bump up the number of shards in your stash, and players who queue into the Hard Support role in Ranked Matchmaking can even earn bonus shards.

Lastly, this year's Trove Carafe will only be available for two more weeks, so players still interested in purchasing should make sure to snag some treasure before it's gone.

Today's update rolls out the exclusive 'Majesty of the Colossus' prestige item set for Tiny at Battle Level 255—along with the 'Reptilian Refuge' custom Radiant and Dire creeps at level 182—to fill out the Battle Pass rewards line as we approach The International.

Featuring completely new models for each of his Grow states, plus custom animations and effects for Avalanche and Tree Grab, the 'Majesty of the Colossus' can only be earned by increasing your Battle Level to 255 before the conclusion of The International 2019 Battle Pass. Players who've already grown to level 255 can claim this item set from the rewards line and roll into the lanes in splendor and style.

To accommodate the release of this new item set, Tiny's item slots have also been updated and simplified to correspond to his four levels of Grow, and his materials have been optimized to allow for more robust content creation. This means he will soon become available on the workshop, and that artists will only need to focus on making items to fit four base slots and one weapon slot on any future Tiny designs.

The International Group Stage

The first Group Stage action of The International kicks off at 9:00 am on Thursday, August 15 in Shanghai. With seeding in the Main Event at stake right from the start, make sure to tune in to the main stream to see the first stage of the tournament unfold.

Today's update delivers the second half of the Summer Scrub, focused on bug fixes and some quality of life improvements just in time for The International.

One of the first changes you're likely to notice is the implementation of a new version of the customizable hero grid. Players can now create multiple grid presets, each with their own unique layouts and categories. You can drag and drop heroes around the grid and rename or resize different buckets to suit your needs for any situation.

We've also added a new alternate layout for the in-game item shop that allows you to toggle the classic column view to a new grid-style layout that retains the Basic and Upgrade sections while adding multiple grouped sub-categories for ease of use.

On the game side, we decided to do a little house cleaning related to players exploiting matchmaking, botting or transferring accounts, resulting in a fresh ban wave for cheaters today. We've also made multiple performance improvements focused on minimizing hitches during teamfights.

There's also a whole host of bug fixes that you can read about over on the update page here. Thanks to everyone in the Dota community who helped us identify which things were most in need of a good scrub.

The International Group Stage is almost upon us. As the teams, fans, and broadcast crews make their final preparations for the crowning esports event of the year, it's time to unveil some of the final details for everyone watching.

Tournament News

Head over to the in-game Compendium for a complete list of Casters and Talent for this year’s event. Don’t forget to fill out your predictions for hero picks, team results, player performance, and tournament meta. Predictions lock before the start of Group Stage play.

We’ve also launched the official tournament website for The International 2019 as a hub for keeping up with the daily tournament proceedings. As the Group Stage and Main Event progress, you’ll be able to see updated standings and new social media content posted each day from Shanghai.

• Group Stage: August 15th – August 18th, 2019 – As before, two best-of-two groups of nine teams. Top four teams in each group advance to Upper Bracket, five – eight advance to Lower Bracket, bottom in each group is eliminated.
• Main Event: August 20th – August 25th, 2019 – The tradition continues as 16 teams battle through a best-of-three double elimination playoff. Lower bracket first round is best-of-one, Grand Finals are best-of-five.

Media

The top eighteen Dota teams in the world have earned the right to join the final test of the Dota competitive season. As the tournament progresses, check out the main stage and behind-the-scenes action on our media page, which features all content from our YouTube Channel, event-specific Twitter feed, and Instagram.

Pubstomps

Whether you're playing or watching, Dota is best enjoyed with friends. To help people around the world connect with each other for their own celebratory Dota events, we’ve once again partnered with Barcraft United to facilitate Pubstomp administration. Their official landing page will launch later this week to help find a Pubstomp in your area.

Introducing the first-ever Hero Persona—a completely different visual and thematic take on a classic hero—available now to Battle Pass owners who invoke level 305 or beyond. Featuring all-new models, animations, voice performance, and item slots for future customization, this first persona sends the ageless Invoker back to his earliest days studying the wizarding arts. Every legend has a beginning, and the Arsenal Magus is no exception.

Aeons before he was recognized as the most dangerous magician alive—in days even he no longer remembers—the Invoker was the adolescent star pupil at an ancient wizard's academy. Now, harnessing dangerous magics purloined from his headmaster's secret archives, young Carl has discovered the means to journey forward and join the battle of the Ancients well before his time.

Head over to the Acolyte of the Lost Arts update page to learn more, and then head into the lanes spry in step and brimming with powerful magics.

Congratulations to the six teams that have earned the right to join the twelve DPC standouts in battling for the Aegis of Champions. Mineski, Royal Never Give Up, Natus Vincere, Chaos Esports Club, Infamous, and Forward Gaming have all emerged from the Regional Qualifiers as worthy additions to the field of the world's finest Dota teams.

Now that the final list of eighteen teams is set and preparations in Shanghai are well underway, it's time to explore The International 2019 Compendium. To get started, Battle Pass owners are invited to unwrap Player Card Packs and begin assembling the perfect rosters for this year's Fantasy Challenge.

You can also select your Favorite Team to unlock customized emoticons, effigy banners, team sprays, team balloons in place of your sky snakes, and special Teleport effects. The Teleport effects even have upgraded versions for players who collect a full set of a team's silver or gold cards.

The International Compendium also includes Hero, Team, Player, and Tournament Predictions. Test your knowledge of the professional scene by correctly predicting the meta of the tournament before the first draft begins. The more results you correctly predict, the more Battle Points that await. All you need to do is choose.