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PlayVoice UGC Upload and Steam Workshop Service Agreement
Version: 1.0
Effective Date: August 3, 2026
Permanent URL: https://store.steampowered.com/eula/4907460_eula_1

Complaints and Contact Email: 1102124191@qq.com

This Agreement specifically applies when users upload User-Generated Content to the Steam Workshop through PlayVoice. It does not replace Steam's subscriber agreement, privacy policy, community rules, or other applicable terms.

By clicking “Agree” in the upload interface, you confirm that you have read and accepted this Agreement. Refusing this Agreement will not affect local features that do not depend on Workshop uploads, but you may not upload UGC through PlayVoice.

Article 1 – Definitions

“User Content” or “UGC” means audio, titles, descriptions, preview images, tags, preset configurations, metadata, and accompanying files that you upload through PlayVoice.
“Workshop” means the Steam Workshop associated with the PlayVoice Steam App ID.
“Uploader” means a user who submits User Content through that user's own Steam account.
“Operator Measures” means warnings, restrictions, hiding, disconnection of indexes, item bans, community bans, preservation of evidence, reporting, and other measures taken by the Operator within its own authority and the capabilities provided by Steam.

Article 2 – Relationship with Steam Terms

When using the Steam Workshop, you must also comply with:

Steam Subscriber Agreement:
https://store.steampowered.com/subscriber_agreement/

Steam Privacy Policy:
https://store.steampowered.com/privacy_agreement/

Steam Online Conduct:
https://store.steampowered.com/online_conduct/

User Content is submitted to and stored on Steam, which is operated by Valve Corporation.
You grant Valve and the relevant parties the applicable rights under the Steam Subscriber Agreement.
Steam may restrict, remove, or discontinue distribution of Workshop Content under its terms.
This Agreement contains supplementary rules applicable to the PlayVoice Workshop. If this Agreement conflicts with a mandatory Steam rule, the Steam rule governing the platform and services under Steam's control will prevail.

Article 3 – Eligibility to Upload

You must have a valid Steam account and product entitlement that permit you to use the PlayVoice Workshop upload feature.
You must have the legal capacity required to enter into this Agreement.
Minors may use the upload feature only with the consent and guidance of a guardian. Where applicable law or Steam rules prohibit such use, those restrictions apply.
You may not upload content through another person's account, a stolen account, or an unauthorized automated tool.

Article 4 – Ownership and Representations

You represent and warrant that:

you own the User Content or have obtained all lawful permissions necessary to upload, reproduce, communicate to the public, distribute, and license it;
the User Content does not infringe any third party's copyright, trademark, patent, performer's right, sound-recording producer's right, right to a name, right of likeness, right of reputation, right to privacy, personal-information rights, or other lawful rights and interests;
if the User Content contains another person's voice, singing, voice communications, or information identifying an individual, you have obtained all consent required to lawfully record, use, and publish it;
the titles, descriptions, preview images, tags, and rights information you submit are truthful and not materially misleading; and
the User Content does not contain unauthorized trade secrets, confidential materials, or access-restricted data.

Article 5 – License to the Operator

While User Content remains in the PlayVoice Workshop, and for any additional period necessary to process complaints or perform legal obligations, you grant the Operator a worldwide, non-exclusive, royalty-free license, sublicensable to necessary service providers, to perform the following activities to the extent necessary to provide, maintain, and manage PlayVoice and its Workshop:

reproduce, cache, index, and read User Content;
display titles, descriptions, preview images, tags, author information, and related metadata;
provide PlayVoice users with access to search, subscribe to, download, and use User Content;
perform technical processing necessary for compatibility, security, format adaptation, and functionality;
preserve necessary evidence to investigate complaints, enforce this Agreement, maintain security, and comply with legal obligations; and
restrict, hide, or discontinue the display of relevant content in PlayVoice under this Agreement.

This License does not transfer ownership of User Content and does not permit the Operator to use User Content for independent commercial sales unrelated to PlayVoice.

Article 6 – Use by Other Users

The rights of Workshop subscribers to use User Content are determined first by the Steam Subscriber Agreement and the applicable Workshop terms.
To the extent permitted by those terms, you agree that other users may download, install, and run User Content through PlayVoice.
Except as permitted by Steam terms, a separate content license supplied by you, or applicable law, other users may not sell your User Content separately or falsely claim it as their own creation.
You may use Steam's features to set the visibility of or remove content you have published, but downloaded copies and rights that continue under Steam's terms may not be fully revocable.

Article 7 – Prohibited Content and Conduct

You may not upload or engage in any of the following content or conduct:

content that violates applicable laws or regulations, court judgments, administrative orders, or Steam rules;
content that infringes intellectual property rights, personality rights, privacy rights, personal-information rights, or other lawful rights and interests;
private voices or communications recorded, extracted, synthesized, or published without the consent of the relevant person;
child sexual abuse material, sexual exploitation of minors, or other content that seriously harms the rights and interests of minors;
malicious code, viruses, trojans, ransomware, destructive scripts, or files intended to circumvent security measures;
fraud, impersonation, malicious deception, phishing, spam, or false claims of rights;
unlawful pornography, extreme violence, hate content, terrorist propaganda, or content that incites unlawful conduct;
content that discloses another person's identity, contact details, account credentials, address, or other non-public personal information;
insults, defamation, harassment, threats, or malicious targeting of a specific person or group;
content clearly unrelated to the intended use of PlayVoice presets and audio, content that harms service stability, or abuse of upload resources;
attempts to circumvent an existing Operator Measure through repeated uploads, file replacement, falsified tags, or other means; or
other content that must be restricted under applicable law or Steam rules.

Article 8 – No Item-by-Item Pre-Review

The PlayVoice Workshop operates under a user-publishing and post-publication management model.
The Operator generally does not manually review every item of User Content before publication and does not guarantee that unlawful, infringing, inaccurate, or inappropriate content will be detected before publication.
The ability to upload, display, or download User Content does not mean that the Operator endorses, recommends, warrants, or confirms the legality of that content.
The Operator may conduct automated detection, sampling, or complaint-based reviews, but this right does not constitute a promise to continuously monitor or pre-review all content.
This Article does not exclude the Operator's obligation to take necessary measures after the Operator knows, or is legally deemed to know, of unlawful or infringing circumstances.

Article 9 – Management Measures

If the Operator reasonably believes that User Content may violate this Agreement based on a user report, rights-holder notice, Steam notice, request from a competent authority, automated detection result, or other reasonable grounds, the Operator may take one or more of the following measures as appropriate:

require the Uploader to provide additional proof of rights or an explanation;
issue a reminder or warning;
temporarily restrict the display, search, subscription, or download of the content in PlayVoice;
disconnect an index or access point within the Software;
use Steam moderation tools to mark the item as incompatible or inappropriate, or to ban the item;
delete local indexes, caches, or copies controlled by the Operator;
impose a temporary or permanent ban on the Uploader from the PlayVoice Steam Community Hub; under Steam's current rules, an account banned from a Community Hub may be unable to continue uploading UGC to that Hub;
forward necessary information and evidence to Valve, a rights holder, or a competent authority; or
take any other reasonable measure permitted by applicable law or the Steam platform.

The Operator does not claim the authority to terminate a user's Steam account and does not guarantee that every copy can be permanently deleted from all Valve systems or other users' devices.

Article 10 – Procedure for Management Measures

For content that may cause actual harm, contains malicious code, is manifestly unlawful, or presents serious infringement, the Operator may first take temporary measures and then notify the Uploader to a reasonable extent.
For ordinary violations, the Operator may first issue a warning, require corrective action, or restrict the content according to the severity of the violation.
The Operator will make a reasonable determination based on the content, evidence, number of repeated violations, scope of impact, subjective fault, and Steam rules.
A Management Measure does not constitute an admission by the Operator that the relevant content is necessarily unlawful or infringing.
Unless otherwise required by law, an order from a competent authority, or security needs, the Uploader may request a review through the contact email address.

Article 11 – Rights-Holder Notice

A rights holder who believes that User Content infringes its lawful rights and interests may submit a notice to the complaint email address containing:

the rights holder's name or entity name, contact information, and valid proof of identity;
the Steam Workshop URL, item ID, or other information sufficient to accurately locate the reported content;
proof of ownership and preliminary evidence of infringement;
the requested measure;
a statement that the notice is truthful, accurate, and submitted in good faith, and that the sender is willing to bear legal responsibility for an erroneous notice; and
a signature or seal and the date of the notice.

If the information is incomplete, the Operator may request supplemental materials. Once the content can be accurately located and reasonable preliminary evidence has been supplied, the Operator will process the notice within a reasonable period in accordance with applicable law and available platform capabilities.

Article 12 – Forwarding, Counter-Notice, and Restoration

After taking a restrictive measure, the Operator may forward the complaint and necessary information to the Uploader.
If the Uploader believes that no infringement or violation exists, the Uploader may submit a counter-notice containing identity information, contact details, preliminary evidence of non-infringement, reasons for requesting review, and a statement of truthfulness.
The Operator may forward the counter-notice to the rights holder and inform the rights holder that it may submit a complaint to a competent authority or bring an action before a court.
If no notice of further legal proceedings is received within a reasonable period and no other grounds for violation exist, the Operator may terminate temporary measures based on applicable law, the evidence, and Steam platform capabilities.
A person whose erroneous or malicious notice causes loss will bear responsibility under applicable law.
To protect privacy, the Operator may redact personal information unrelated to the dispute before forwarding a notice, except where applicable law requires complete disclosure.

Article 13 – Repeat or Serious Violations

For repeated infringement, malicious uploads, circumvention of Management Measures, uploads of malicious code, or other serious violations, the Operator may ban the relevant Workshop item and impose a longer-term or permanent ban on the user from the PlayVoice Community Hub.
A permanent ban should be reserved for serious or repeated violations, and the basic reasons should be recorded.
The Operator may directly report content involving actual danger, suspected unlawful or criminal conduct, or a request from a competent authority to Valve or the relevant authorities.

Article 14 – User Responsibility and Reasonable Compensation

The Uploader is legally responsible for the Uploader's User Content and upload conduct.
If an intentional or negligent breach of this Agreement by the Uploader causes the Operator to incur liability established by an effective legal instrument, or reasonable and necessary expenses for complaint handling, preservation of evidence, or dispute resolution, the Uploader must compensate the Operator to the extent of the Uploader's fault and the loss caused by the Uploader's conduct.
In the absence of a judgment, settlement, or reasonable supporting evidence, the Operator may not arbitrarily transfer to the Uploader any business risk unrelated to the Uploader's conduct.
This Article does not exempt the Operator from responsibility that the Operator must bear under applicable law.

Article 15 – Third-Party Platform Risks

Steam may modify its rules, restrict accounts, ban or remove items, interrupt services, or discontinue certain features.
Users should maintain their own local backups of User Content.
To the extent permitted by applicable law, the Operator will not be liable for service interruptions or data loss caused entirely by Valve, network service providers, user devices, or force majeure.
The Operator does not guarantee that any Workshop item will remain permanently available or always downloadable.
Valve is responsible for actions it takes under its own terms, but the Operator may not rely on this Article to exclude its own intentional misconduct, gross negligence, or any responsibility that may not be excluded by law.

Article 16 – Data and Privacy Notice

In the current version, upload data is submitted directly from the user's client to Steam. The Operator currently does not operate a separate server that stores complete uploaded audio files.
To provide and manage Workshop functionality, PlayVoice may process or display:
(1) Steam IDs, public persona names, and avatars;
(2) Workshop item IDs, titles, descriptions, tags, preview images, and author information;
(3) subscriptions, favorites, ratings, and publicly visible status information; and
(4) complaints, counter-notices, contact records, and necessary evidence.
Uploaded files and related Steam data are processed by Valve under the Steam Privacy Policy and may be stored outside your country or region.
By clicking “Agree” and initiating an upload, you actively instruct the client to submit the selected content to Steam. If you do not agree to that transmission, do not use the upload feature.
Complaint materials are used only to process complaints, comply with legal obligations, and maintain service security, and are retained only for as long as necessary to achieve those purposes.
Users may submit requests to access, correct, or delete data processed by the Operator through the contact email address. Data controlled by Steam must be handled through the channels provided by Steam.
If the Operator adds independent servers, telemetry, an account system, or new data uses in the future, the Operator will separately update its privacy notice before enabling those features and obtain the applicable consent where required by law.

Article 17 – Limitation of Liability

To the maximum extent permitted by applicable law, the Operator makes no warranty regarding User Content itself or its truthfulness, legality, accuracy, or safety.
The Operator will not be liable for lost profits, lost opportunities, loss of goodwill, or other indirect, incidental, or consequential loss caused by User Content or a third-party platform.
If the Operator takes a Management Measure based on reasonable evidence, in good faith, and within the scope of applicable law and Steam permissions, the Operator will not be liable merely because the relevant content is temporarily restricted, except where loss is caused by the Operator's intentional misconduct or gross negligence.
This Agreement does not exclude liability for personal injury, intentional misconduct or gross negligence, statutory consumer rights, or any other liability that may not be excluded by law.

Article 18 – Agreement Versions and Updates

The Operator may amend this Agreement in response to changes in law, Steam rules, product functionality, or management needs.
The current acceptance status should correspond to a specific version of this Agreement and should not merely record whether the user has ever agreed.
After a material amendment, the user must accept the amended Agreement again before the user's next upload.
Corrections to wording, links, or contact details that do not affect users' core rights or obligations may be published through the permanent URL.
Previous versions will remain available for review for a reasonable period.

Article 19 – Termination

A user may end participation in this service by ceasing use of the upload feature.
Content already uploaded to Steam must be managed through the features provided by Steam. Ceasing use of PlayVoice does not automatically delete an existing item.
If the Operator terminates this service, the Operator will provide advance notice to the extent reasonably practicable, except in the case of urgent security, legal, or Steam platform reasons.
Provisions concerning licenses, responsibility, complaint handling, dispute resolution, and other matters that by their nature should survive will remain effective after termination.

Article 20 – Governing Law and Dispute Resolution

This Agreement is governed by the laws of the People's Republic of China, without excluding mandatory provisions in the user's location that may not be excluded by agreement.
The parties should first attempt to resolve disputes through the contact email address.
If no resolution is reached, either party may bring an action before a competent People's Court at the Operator's principal place of business. If consumers have another choice of jurisdiction under applicable law, that law will apply.

Article 21 – General

If any provision of this Agreement is invalid or unenforceable, the remaining provisions remain effective.
The Operator's failure to immediately exercise a management right does not constitute a permanent waiver of that right or a promise to take the same measure against all similar content. However, the Operator may not engage in unlawful discrimination or manifestly unfair differential treatment.
This Agreement is provided in Chinese and English. Both versions should be interpreted consistently. If an irreconcilable discrepancy exists, the Chinese version prevails, unless otherwise required by applicable law.
Headings are for convenience only and do not affect interpretation.