Operation Deep Freeze has brought with it the full release of the Reputation System in a grace period. Here we'll be covering what the full release means for players, how it will continue to improve, and the actions we've recently taken to further protect players.
PHILOSOPHY & GOAL
With the Reputation System, we are staying true to our core pillars:
MITIGATE & DETER BEHAVIOR
PREVENT & ADDRESS
FEEDBACK & GUIDANCE
Following our core principles, we aim to shield our players against toxicity, curb in-game disruptions and negative behavior, encourage "pro-social" behavior, reform or remove toxic players, and more, while ultimately reinforcing the cooperative nature of Siege.
Our guiding philosophy with the Reputation System itself is that each player should know why they have a particular Reputation Standing, what they can do to modify their playstyle or interactions and improve their position in the Reputation System. We want to ensure that players have the proper tools available to them and the opportunities to make any necessary adjustments. This release of the Reputation System marks an essential step for us, and with player feedback being a crucial part of our strategy, we will be listening to your thoughts and concerns.
SEASON 4 - WHAT'S NEW?
REVEAL RECAP
Before we delve into the latest Reputation System update, if you didn't see our Operation Deep Freeze reveal panel, we've got a recap covering what's been added in Y8S4 and what to expect in the future.
GRACE PERIOD
The Reputation System has been released with updated features and UI, and an ongoing grace period. This grace period means that there will currently be no impact based on a player's Reputation Standing alone, giving players an opportunity to become accustomed to the updated system and to adjust any behaviors before the impacts go live. In the meantime, we will be monitoring the system, collecting feedback, and performing calibrations, ensuring the Reputation System is ready before the grace period is lifted. Note however, that this grace period does not affect currently implemented penalties such as communication penalties and reverse friendly fire that are already live.
REPUTATION CENTER UPDATE
We've updated the Reputation Center to bring even more information to players. Now you'll be able to see your biggest opportunities for improvement, the impacts that your Reputation Standing could have (after the grace period), and more.
Two new sections in the updated Reputation Center are Tips and Guides. Here we're sharing tips that can help players to improve their Reputation Standing and on their way to becoming great Siege community members and players.
With this release you'll start to see notifications with information about changes to your Reputation Standing. Players will be notified of Reputation Standing adjustments, as well as any possible effects current behavior could have on their Reputation Standing in the future. As part of these notifications, we'll also share the impacts that a player could face once the grace period has come to a close.
NEW IMPACTS
Once the grace period has ended, there will be a range of positive and negative impacts depending on a player's Reputation Standing. We will share further updates in the future regarding when the grace period will end.
Having positive and good behaviour could bring:
Improved Renown gain.
Increased experience points.
Bonus Alpha Pack progress.
Unique rewards.
Alternatively, negative and unwanted behavior could lead to:
Reduced experience and rewards.
Ranked rewards locks.
Playlist locks.
These negative impacts have been specifically chosen to help players to rehabilitate and adapt their behaviors in order to have those effects reversed or removed later in their journey.
PLAYLIST & RANKED REWARDS LOCKS - [NOT ACTIVE DURING CURRENT GRACE PERIOD]
Players who find their playlists restricted will need to increase their Reputation Standing in order to make them available once more. This means that players who have the lock enabled will actively need to change their behaviors in the remaining game modes, resulting in those good behaviors being reinforced.
The Ranked rewards lock will behave similarly to the playlist lock, and those who receive a lock on the upcoming Ranked rewards will also have opportunities to rectify the situation. In the following season players who increase their Reputation Standing to Respectable, will have their previous rewards granted.
PROTECTING PLAYERS AND CREATORS FROM REPORT ABUSERS
In-game reporting is incredibly helpful to our Player Protection team. Your in-game reports help to make our automatic detection more robust; they assist in investigations carried out by our Player Protection team, and aid in creating a safer playspace for everyone.
We do also want to reiterate to players that while in-game reporting continues to be an invaluable tool for our Player Protection team to leverage, players will not be sanctioned based on in-game reports alone.
We want players to know they can make use of the in-game reporting system, though we know that there are others looking to misuse these reporting tools as a method of abuse. Following your feedback, we've updated our system to better account for and to prevent report spamming. Critically however, players with poor behavior will still be able to be reported correctly, resulting in possible Reputation Penalties or game sanctions. In the future, we will continue to strengthen our validations while building upon and creating new safeguards, further increasing the robustness of our systems.
REPUTATION STANDING ACCURACY
Currently, the Reputation System already takes advantage of a whole host of positive and negative stats including in-game reports, Commendations, Reverse Friendly Fire, abandon abuse, and more, with the use of safeguarding logic. While these have given us enough data overall to provide a fair representation of a player's behavior, we know that we can further increase precision with additional data points covering other common player behaviors. To this end, we're working on including more granular data to define a player's Reputation with even more accuracy.
CONCLUSION
The new improvements we are introducing this season should greatly reduce occurrences of players finding undeserved reports on their Misconduct page, while also stopping illegitimate Reputation Penalties in worst case scenarios. If you continue to experience any issue with the Reputation System after this update, please report it via R6Fix.
You should expect to see additional adjustments and communications in the months to come around balancing, additional actions and protections, and Reputation Standing impacts, as we work to create a system that works best for everyone. We are always listening to your feedback and working on improvements to better reflect our goals; we want to make sure we're achieving the right results by rewarding positive and reputable players, while helping other players to improve their behavior.
As we continue into Y8S4 Operation Deep Freeze, keep in mind that the Reputation System will remain in a grace period. During that time, you'll get to see the impact of your in-game actions in the Reputation Center without having the effects applied. None of the impacts highlighted in the Reputation Center will be activated until this system is fully balanced and officially released, however, Reputation Penalties which are already live such as voice or written chat Penalties will continue to work as usual.
We want Siege to not only be a game of competitiveness and strategy, but also of joy and comfort. The Reputation System forms an essential component of our strategy to protect players, and we remain dedicated to our mandate of creating a welcoming environment for all.
Just a small update to clean up some bigger things we found. Thanks for the reports! Keep 'em coming!
- Restarting the game will no longer overwrite building destruction and corpse persistence setting - Charge bonus will no longer apply when charging at buildings (units such as trolls still keep it though!) - Cards such as 'Bombard' are now cleared properly on mission start - Game should no longer crash when certain building slots are missing lock visuals
We're thrilled to bring you the latest news on game enhancements. Our team has been diligently addressing technical issues, and we're happy to announce that we've fixed several bugs that were hindering your gaming experience. One of the most noticeable bugs, which many of you have brought to our attention, concerned the absence of the update button in the character menu. We've heard you, and we're proud to say that this button is now available! You now have a full range of opportunities to enhance your characters right from the menu.
We're grateful to each of you for your patience and the feedback that helped us identify and resolve these issues. Keep an eye out for updates, as we're continuously working on improving your gaming experience. Compete, evolve, and enjoy playing Battle Craft! We await you on the battlefield.
Spread holiday cheer while enjoying bonus XP gains and seasonal rewards during this year’s New Life Festival.
Warm Wishes for a Happy Holiday
The 2023 New Life Festival in-game event begins Thursday, December 21, 2023, at 10AM EST, and continues until Tuesday, January 9, 2024, at 10AM EST. During this year’s festivities, you can earn a variety of jolly rewards including New Life Boxes, XP boosts, Event Tickets, and more. Find Breda in Eastmarch to begin
During the New Life Festival, you will automatically enjoy a 100% boost to XP gain whenever you log into the game, with no extra steps required! If you’d like to join the party and toast the passing of another year, complete the New Life Festival’s introductory quest and collect Breda’s Bottomless Mead Mug memento via the following steps:
Open the Crown Store and acquire the free quest, “The New Life Festival.”
You can also pick up this quest by speaking with Breda at the New Life Festival tent in Eastmarch.
You can instantly transport yourself to Breda by using the portal located at any Impresario tent location.
Complete the introductory quest to receive the Breda’s Bottomless Mead Mug memento.
You won’t need to acquire Breda’s Bottomless Mead Mug if you finished the quest during a previous year.
Enjoy your endless supply of winter spiced mead!
After wrapping up the event’s introductory quest, you’ll unlock 10 special New Life Festival daily quests: nine from Breda and one from Petronius Galenus. The pair will task you to travel across the vastness of Tamriel and share seasonal merriment with its denizens.
Good Deeds, Great Rewards
Whenever you complete one of the 10 daily quests, you’ll be rewarded with a New Life Festival Box. Contained inside these seasonal cases is the chance to receive the following rewards:
Assortments of alchemy crafting materials
New Life Festival Toys:
Sword Swallower Kit
Juggling Knives
Fire-Breather’s Torches
Mudballs
Wolfsbane Incense
One of the following:
A Skinchanger motif page
New Life Festival Recipes
New Life Furnishings
Deep Winter Charity Writs
Imperial Charity Writs
A chance for one of the following:
An Evergreen outfit style page
NEW A Morningstar Frostwear outfit style page
If you’ve already earned a Morningstar Frostwear page that day, an Evergreen outfit style page or a Nord Carved armor outfit style page will be given instead
Earn a new armor style
Impresario & Event Tickets
The first New Life Festival daily quest you complete each day rewards three Event Tickets in addition to the reward box. You can earn up to a colossal 60 Event Tickets by the event’s end! Don’t forget that you can only ever hold up to 12 Event Tickets in your inventory at once. During the New Life Festival, the Impresario will update her stock with the following items:
All three Passion Dancer Blossom pet fragments
All components for this year’s morphing collectibles:
Passion’s Muse personality
Meadowbreeze Memories skin
Passion Dancer Garment costume
All three Hoardhunter Ursauk mount fragments
Blessed Honeycomb
Gilded and Dyed Saddle
Sorcerous Golden Ink
Bound style pages for the following:
NEW Morningstar Frostwear pages
New Life Festival Grab Bag
Mud Ball Pouch memento
Nordic Bather’s Towel costume
Colovian Fur Hood hat
Colovian Filigreed Hood hat
Sword-Swallower’s Blade memento
Juggler’s Knives memento
Fire-Breather’s Torches memento
Snowball Buddy pet
Powderwhite Coney pet
Impresario Group Repair Kits
Companion Guild Commendations
The New Life Festival is also your last chance to pick up the third fragment needed to construct this year’s final event Morphing Collectible, the Hoardhunter Ursauk mount! The Hoardhunter Ursauk Additionally, the Impresario’s colleague, Nenulaure the Indrik Vendor, has the following items available for purchase with Event Tickets:
Nascent Indrik Feathers
Pure Snow Indrik Berries
Crimson Indrik Berries
Frost-Light Indrik Pet
Rosethorn Indrik Pet
Lastly, the Impresario’s Assistant is offering the following, which you can also acquire with Event Tickets:
Unstable Morpholith fragments
Deadlands Flint
Rune-Etched Striker
Smoldering Bloodgrass Tinder
Dagonic Quasigriff fragments
Smoke-Wreathed Gryphon Feather
Black Iron Bit
Bridle Black Iron Stirrups
Tamriel Rings in the New Year
As this year draws to a close, you can send 2023 off in merry style during the New Life Festival and collect some special event rewards as you do. How do you plan to spend the holidays in ESO? Let us know and be sure to share any fun New Life-themed creations with us via X (Formerly Twitter), Instagram, or Facebook. The New Life Festival in-game event begins this Thursday, December 21 at 10AM EST, and continues until Wednesday, January 9 at 10AM EST.
We’re excited to share the first part of the 2024 roadmap, which includes the major planned content pieces arriving in Arkesia in the first few months of 2024. Join Product Manager Andy Lin, Head of Editorial Henry Stelter, and Community Manager Roxanne Sabo for our team’s video update.
The roadmap content discussed are highlights we know players are eagerly awaiting, but the roadmap is not a comprehensive list of every change arriving in Arkesia over the next few months, and could change. As we approach each month, more details will be shared. There will be plenty of other quality of life (QoL) updates, balance tuning, adjustments to support new and returning players, and unique events. Stay tuned to our website and social channels for future release notes including the full list of new content, cosmetics, balance changes, events, bug-fixes, and more included in our major monthly updates. With that, let’s dive in.
The normal written roadmap can be found below.
January
Brelshaza Inferno
The most difficult version of Legion Raids, the Inferno difficulty is all about proving you’re among the best of the best in Arkesia, and earning the accompanying prestige. Rather than chasing the normal rewards of gear, materials, and everything else you’d receive in a Legion Raid, Inferno rewards instead showcase your victory with titles, achievements, Stronghold Structures, and more! The Inferno difficulty of Brelshaza will require Item Level 1560, and as a piece of equalized content, a full build set-up in the Book of Coordination.
February
Second Anniversary Celebration
To celebrate the anniversary in game, we’ll have a number of fun in-game anniversary events for players to enjoy, with rewards to match. Players can take part in celebrating Lost Ark’s 2nd Anniversary at the Arkesia Festival. Each week of the festival there will be a new co-op quest for players to participate in, keeping things fun and fresh as you earn tokens to trade in for valuable rewards. In addition to the Arkesia Festival, we’re still fleshing the full details of an additional event that will take players on a trip down memory lane and lead them to earn rewards by re-experiencing some of the most iconic pieces of Lost Ark content.
Valtan Extreme
Valtan will return, ready for vengeance from all the card runs in a new, challenging version of the raid. There are two versions of Valtan Extreme - Normal at item level 1580, and Hard at item level 1620. There are first-time-clear rewards that will be given upon clearing 2 Gates, along with rewards as you re-clear. Each roster can enter the raid once every 2 weeks, with gate progress bound to the character that cleared the 1st Gate.
March
Breaker Class
The new Breaker Class was just teased at LOA ON, but we’re super excited to bring it to the West in March. It’s a male version of the Scrapper, built around relentlessly bashing enemies. Breaker is a force to be reckoned with, using his Heavy Gauntlets, mobility, and combos to deal massive damage. The Breaker will arrive with progression events, including a Super Mokoko Express Event and Event Powerpass.
Light of Destiny - Story Quests
The Lost Ark’s location is getting closer to being revealed. Sacria is beginning to investigate the events that have occurred in Pleccia. As the situation grows more unpredictable, it will be up to you to face the chaos as you follow your path. The Light of Destiny update will reveal the location of the Lost Ark, which will actually bring us closer to the end of Story Chapter 1. It will be a story that answers some of the most important questions of the journey to find the Lost Ark after Voldis, and brings you to a new location.
Thaemine Prelude
Thirain, the King of Luterra, swore on Vanquisher that he will always protect the people of Luterra and Arkesia, as they have ever since the emergence of Chaos Gates. However, suspicious events are occurring in Luterra. Experience a new line of story quests that lead into the Thaemine Legion Raid. The prelude will require Item Level 1520.
April
Thaemine
After the events of the prelude, track Thaemine to his Dark fortress for a war between Light and Darkness. Thaemine is the most powerful of the Legion Commanders, he once conquered half of Petrania alone, long ago. After facing Kazeros, he accepted the role of the Legion Commander of Darkness. Now, the loyal knights imbued with Thaemine's dark blessings rush to Arkesia, leading demons from other Legions. Thaemine is an 8-player Legion Raid, with Normal Mode requiring Item Level 1610, and Hard Mode will require 1630. Normal has 3 Gates and Hard has 4 Gates. Players can get rewards every 2 weeks from Hard Gate 4. There is no special difficulty for Thaemine Raid.
Thaemine will be releasing at the difficulty it was originally released at in Korea, with a difficulty patch following after players have had a chance to attempt.
Transcendence Gear Progression System
Similar to Elixirs arriving later this week, Gear Transcendence is a new system in which players can reinforce and improve their gear’s basic effects by using ancient power sealed within ruins. This will manifest through increased damage and defense, with some special abilities for both DPS and Support playstyles. The crafting materials used in Transcendence can be acquired from the Thaemine Legion Raid. The Road to Thaemine progression event will also arrive in this update, helping players progress toward the raid and other endgame content.
Vescal Guardian Raid
Vescal is a new 1630 Guardian Raid that will release alongside Thaemine. Long ago, Vescal chose to be consumed by chaos, following the footsteps of Varkan. Vescal is a Chaos Guardian who hunts enemies by using sound waves. After returning to Arkesia by crossing over from another dimension, he is ready to find and hunt his prey, mercilessly. He needs to be stopped before his angry screech overwhelms Arkesia. Like other Guardians, you will be able to clear once a day for increased rewards.
We’re excited to witness players experience the unique events, explore new story quests, and prepare for the challenging experiences awaiting in the new raids over the coming months. In the meantime, stay tuned to our website, social channels, and the release notes for the full list of new content, store updates, events, bug-fixes, and more over the coming months.
Head over to YouTube to let us know your thoughts on the video component of the Roadmap, and if you’d like to see this type of content heading forward.