Dear players,

Since the official launch on Steam on September 19th, Ring of Elysium was well received by many players as a new "arctic survival" shooting game. We would like to express our sincere gratitude.

For the data and privacy issues that players have been concerned about recently, we solemnly promise to all users of Ring of Elysium that your privacy is respected and protected at all times, Ring of Elysium would never illegally spy on user privacy. Our End User License Agreement and Privacy Policy are in compliance with applicable local laws and regulations, including US laws and regulations in the location of operation, as well as the gaming industry's security standards.

At present, Ring of Elysium uses TenProtect ("TP" for short), a game security system independently developed by Tencent, it is committed to combat malicious acts that undermine the fair play environment, such as: cheating, malicious use of game exploits, botting and other malicious acts in order to protect the fair play environment for players.

At the same time, we also found that a small number of individuals defined Ring of Elysium as Trojan or malware, misleading the playerbase. In regards to this issue, we want to remind players not to trust any information from unofficial platforms to avoid deception. Furthermore, the right of legal action is reserved against those who spreads rumors maliciously, an act which damages the reputation of Tencent Games and the Ring of Elysium brand.

Lastly, Tencent Games and the Ring of Elysium Dev team are devoted to providing the best quality products and services to players around the world. If you have any questions during the game, or would like to know more about future update and optimizations, please use the following platforms to contact us, we will answer your questions promptly.

Following:
Twitter: https://twitter.com/roe_tencent
Facebook: https://www.facebook.com/RingOfElysium.tencent
Discord: https://discordapp.com/invite/ringofelysium
Also, don't forget you can get in touch with us through our Email: ROE@tencent.com.



Question 1: What kind of user data is collected by Ring of Elysium?

A: Under the premise of internationally applicable privacy protection regulations and game security industry standards, Ring of Elysium will apply and protect your information in a professional and legal manner, and follow the principle of data minimization. Only data related to suspicions of cheating will be stored and analyzed, including:

- Game identification information (such as game accounts, character names, in-game behavior data, etc.)
- Hardware device and identification information (such as hardware manufacturer, model number, serial number information, etc.)
- Information about the operating system on which the game is running
- File and memory information related to the game and operating systems
- Information related to ongoing processes, drivers, and other executable codes
- Information about the processes and modules related to the memory access of the game
- Dump information when game crashes
- Other user data and information allowed by the privacy policy


Question 2: Is Ring of Elysium a keylogger?

A: Ring of Elysium's TP security system never collects user's key stroke information.


Question 3: Is it true that the hybrid test detected Ring of Elysium as malware?

A: No, it is not true. Ring of Elysium does not use any PDF related components. The detected file shown in certain false videos is a PDF file, but that file belongs to other third-party applications. Ring of Elysium is shown as a safe software on hybrid-analysis.com.

- First of all, Ring of Elysium and TP does not have any PDF related components, the PDF file shown in the video was an error from hybrid-analysis.com falsely identifying ROE's game file as related to the PDF under the Windows 7 x64 environment. The same HASH file has been correctly identified by hybrid-analysis.com after public scans by other players.
- Second, the PDF file appeared in the scan report is not downloaded or released by Ring of Elysium. Ring of Elysium has never downloaded any PDF files to players' computers, nor has it attempted to activate Adobe Reader on players' computers. Otherwise, you would be aware of the launch of Adobe Reader and the loading of PDF files during gameplay.
- Finally, we can continue to see that on hybrid-analysis.com (https://www.hybrid-analysis.com/sample/87af03ac5a0d0a20e8c7396498d6ba20f05d4ad8b843525c386dae40c97c44fb), public scans of the so-called "malware" has become normal, the false positive result has been corrected.
- We have contacted hybrid-analysis.com for issues mentioned above and the false positive results have been corrected.


Question 4: Why does Ring of Elysium require users to authorize admin rights?

A: Most cheats use various methods to hide themselves. Therefore, when it comes to cheat detection, TP needs to invoke some regular system APIs (such as accessing the processes and files of cheat tools). Programs that invokes these APIs requires the administrative access in order to function properly, hence the pop-up window for user authorization. Asking for high privileges is also a common practice in the security industry.


Thanks for reading,
-ROE DEV Team

Dear players,

Welcome to the fourth official patch notes for Ring of Elysium’s Early Access phase. In this patch, we are fixing some important issues. Here’s the full details:

• Fixed the issue where the game can't be launched when the desktop resolution doesn't match with resolutions supported by the graphics card when changing settings to Fullscreen mode or launching the game as Fullscreen.
  
• Fixed the issue where the volume mute keybinds was only able to mute but not unmute in some cases.

Thanks for playing,
-ROE DEV Team

Dear players,

Welcome to the third official patch notes for Ring of Elysium’s Early Access phase. In this patch, we are focusing on fixing several bugs such as issues related to the recently-introduced Fullscreen mode. In addition, we are also adding some new keybinds from previous player feedback. Continue reading for the full details:

• When taking the same spot with your duo/squad teammates. The starting point selection screen now shows numbers to represent the amount of players on the same starting point.
  
• Changed the wording for players getting kicked due to account ban to [XXX is banned] on the kill-feed.

• Improved the overall looting responsiveness.

• Added the mute/unmute master volume keybind (default keybind is Ctrl+M.)
  
• Added the mute/unmute voice chat keybind (default keybind is Ctrl+T.)
  
• Added the voice channel switch keybind (default keybind is Ctrl+Y)
  
• Added the mute/unmute voice output keybind (default keybind is Ctrl+U.)
  
• Allowed using different combinations keys for custom keybinds.

• Fixed an issue where the player getting knocked down will also see the “Knockdown”notification on screen.
  
• Fixed an issue where the character custom creation screen showed Chinese language tips.
  
• Fixed a typo for a tip in load screen.

• Removed file “Enable3GBMem_Vista_Win7_32bit” (both .exe and .bat files.)
  
• Removed unnecessary codes.

The file “Enable3GBMem_Vista_Win7_32bit”(both .exe and .bat files) were initially created for the purpose to optimize the use of memory in game, they are absolutely not a type of virus, trojan, malware, or anything of that sort.
Furthermore, since the administrative access requirement when starting the game has caused some concerns in our community, the Dev team is now working on the removal of it. To clarify, the administrative access requirement was used purely for high-performance debug logs. As for the efficiency decrease of the debug process, we will find a solution to this problem in other ways.

• Fixed the issue of not being able to Alt+Tab out of the game under Fullscreen mode.
  
• Fixed the client crash when applying game settings and Alt-Tabbing under Fullscreen mode.

Thanks for playing,
-ROE DEV Team

Dear players,

Welcome to the second official patch notes for Ring of Elysium's early access phase, in this patch, we are adding some heavily requested features from players such as the True Fullscreen mode and performance optimizations. In addition, we are also making various improvements to the game such as the sound system and introducing some quality of life features. Read on for the full details!

Ring of Elysium’s live servers will go down for maintenance for approximately two hours at:
October 1st, 12 AM to 2 AM PDT (UTC -7).

During the maintenance period, the game will not be available and ongoing games will be interrupted directly. Please be prepared beforehand to avoid this issue. We apologize for any inconvenience caused.

• New DLC: Gratitude of Dione is available for FREE purchase on Ring of Elysium’s Steam Store page.
  
• (Please note that this DLC will be be available in another few hours.)

• New Feature: Leaderboards.
  
• Added “Daily Crates” for players to purchase with a one per day limit, the price is 1500 credits.
  
• The lobby now remembers your last played perspective choice (TPP or FPP).
  
• Reporters will now get an in-game notice when the reported player has been banned.
  
• Changed in-game notification wording from “Hints:” and “Tips:” to “Alert:”.
  
• Challenge “Travel at least 5000m in a single game” now also counts snowboard, glider and vehicle travel distances.

• Enhanced the visibility of airdrop supplies by increasing the height and duration of the smoke.
  
• Auto-Running will no longer be interrupted by strafing.
  
• Vehicle drivers can now use healing items when staying still.
  
• The maximum speed of Gondola has been increased slightly.
  
• Increased throwables’ throwing angle limit.
  
• HUD representation of knocking down opponents is now more obvious.
  
• Vehicle chassis collision and physics has been optimized, vehicles are now less likely to get stuck by obstacles.

• Improved the sound effect for successfully finding a match.
  
• Reduced the volume of glass shattering.
  
• Made overall improvements to environmental sounds.
  
• Improved the sound effect for footsteps.

• Optimized CPU multi-threading performance.
  
• Optimized Anti-aliasing performance.

• Added the True Fullscreen mode.
  
• Added more resolution options.
  
• Added toggle options for walking.
  
• Increased the FPP Field of View limit to from 65 to 70.

• Improved character movement for knocked down players on slopes.
  
• Improved the vaulting interaction with certain roofs and windows.
  
• Optimized animation LOD to fix visual lag when observing moving vehicles at a far distance.

• Fixed a bug where flames from hot air balloons do not disappear.
  
• Fixed several bugs that obstructed character movement by objects such as rocks.
  
• Fixed a bug where certain loot cannot be picked up.

Thanks for playing,
-ROE DEV team

Hey everyone,
 
Welcome to the first official patch notes for Ring of Elysium's early access phase, in today's patch, we are addressing some heavily requested features from players along with several additional improvements to the game such as the Anti-Cheat system. We greatly appreciate your support and patience you have showed in the past week. Read on for the full details.

This update will be going live at 3PM PDT today.
 

• Optimized the reliability of server connection.

 

• Added the function to report the player you are currently spectating (you can report both enemies and teammates).

 

• Now includes two sets of hat and gloves.
  
• Complemented the other set of hat and gloves to players who already purchased the DLC.
  （Please note that there might be a slight delay for the compensated items to appear in your inventory.）

• Added the Mouse Look Invert option.
  
• Added the FPP Field of View option.

 

• Optimized animation LOD.

 
 
Thanks for playing,
-ROE DEV team

Dear players,
In order to better serve and listen to your opinions, the <Ring of Elysium> official social media accounts are now live!
Players can submit their own suggestions or communicate with each other through the following accounts:
Twitter: https://twitter.com/roe_tencent
Facebook: https://www.facebook.com/RingOfElysium.tencent
Discord: https://discordapp.com/invite/ringofelysium
Also, don't forget you can get in touch with us through our Email: ROE@tencent.com.