Hello,
imcGAMES here.

We will soon be carrying out an Emergency Maintenance at [SGT] 17:30.

- Maintenance Schedule : [SGT] 17:30 ~ 18:30

- Issues to be fixed during the Maintenance:
1. To address server instability and disconnecting issues.

- Maintenance Compensation:

1. 14-hour extension of all timed items being used
※ Costume Lumin is not affected by this time extension.

2. Golden Time Buff * 10 hours
※ Information on the Golden Time Buff
- 50% increase in EXP gained
- Will be applied automatically 1 time if you login between [SGT] 18:30 November 13 ~ 18:30 November 14
- The buff timer will continue to expire regardless of you being logged into the game

We will update this announcement once the maintenance is complete.
Our apologies for the inconvenience.

Thank you.
imcGAMES

Hello,
imcGAMES here.

We will soon be carrying out an Emergency Maintenance at [SGT] 17:30.

- Maintenance Schedule : [SGT] 17:30 ~ 18:30

- Issues to be fixed during the Maintenance:
1. To address server instability and disconnecting issues.

- Maintenance Compensation:

1. 14-hour extension of all timed items being used
※ Costume Lumin is not affected by this time extension.

2. Golden Time Buff * 10 hours
※ Information on the Golden Time Buff
- 50% increase in EXP gained
- Will be applied automatically 1 time if you login between [SGT] 18:30 November 13 ~ 18:30 November 14
- The buff timer will continue to expire regardless of you being logged into the game

We will update this announcement once the maintenance is complete.
Our apologies for the inconvenience.

Thank you.
imcGAMES

Hello,
imcGAMES here.

We will soon be carrying out an Emergency Maintenance at [SGT] 01:10.
- Maintenance Schedule : [SGT] 01:10 ~ 01:15

- Issues to be fixed during the Maintenance:

1. To address server instability and disconnecting issues
2. Issues with severe lag in certain areas

- Maintenance Compensation:

1. 10-hour extension of all timed items being used
※ Costume Lumin is not affected by this time extension.
2. Golden Time Buff * 6 hours
※ Information on the Golden Time Buff
- 50% increase in EXP gained
- The buff timer will continue to expire regardless of you being logged into the game
We will update this announcement once the maintenance is complete.
Our apologies for the inconvenience.

Thank you.
imcGAMES

Hello,
imcGAMES here.

We will soon be carrying out an Emergency Maintenance at [SGT] 01:10.
- Maintenance Schedule : [SGT] 01:10 ~ 01:15

- Issues to be fixed during the Maintenance:

1. To address server instability and disconnecting issues
2. Issues with severe lag in certain areas

- Maintenance Compensation:

1. 10-hour extension of all timed items being used
※ Costume Lumin is not affected by this time extension.
2. Golden Time Buff * 6 hours
※ Information on the Golden Time Buff
- 50% increase in EXP gained
- The buff timer will continue to expire regardless of you being logged into the game
We will update this announcement once the maintenance is complete.
Our apologies for the inconvenience.

Thank you.
imcGAMES

Hello,
imcGAMES here.

We will soon be carrying out an Emergency Maintenance at [SGT] 19:10.
- Maintenance Schedule : [SGT] 19:10 ~ 19:40

- Issues to be fixed during the Maintenance:

1. To address server instability and disconnecting issues
2. Issues with severe lag in certain areas

- Maintenance Compensation:

1. 10-hour extension of all timed items being used
※ Costume Lumin is not affected by this time extension.
2. Golden Time Buff * 6 hours
※ Information on the Golden Time Buff
- 50% increase in EXP gained
- Will be applied automatically 1 time if you login between [SGT] 19:40 November 10th ~ 19:40 November 11th
- The buff timer will continue to expire regardless of you being logged into the game
We will update this announcement once the maintenance is complete.
Our apologies for the inconvenience.

Thank you.
imcGAMES

Hello,
imcGAMES here.

We will soon be carrying out an Emergency Maintenance at [SGT] 19:10.
- Maintenance Schedule : [SGT] 19:10 ~ 19:40

- Issues to be fixed during the Maintenance:

1. To address server instability and disconnecting issues
2. Issues with severe lag in certain areas

- Maintenance Compensation:

1. 10-hour extension of all timed items being used
※ Costume Lumin is not affected by this time extension.
2. Golden Time Buff * 6 hours
※ Information on the Golden Time Buff
- 50% increase in EXP gained
- Will be applied automatically 1 time if you login between [SGT] 19:40 November 10th ~ 19:40 November 11th
- The buff timer will continue to expire regardless of you being logged into the game
We will update this announcement once the maintenance is complete.
Our apologies for the inconvenience.

Thank you.
imcGAMES

Hello,
imcGAMES here.

We are currently aware of the following issues. We will keep you updated on further procedures.

1. Issues with severe lag in certain areas
- We will be periodically restarting the areas with severe lag issues.
- Please note that you may be disconnected from the game due to the restart.

This announcement will continue to be updated.

Our apologies for the inconvenience.

Thank you.
imcGAMES
=====================================================================
Let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots in-game details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.

Hello,
imcGAMES here.

We are currently aware of the following issues. We will keep you updated on further procedures.

1. Issues with severe lag in certain areas
- We will be periodically restarting the areas with severe lag issues.
- Please note that you may be disconnected from the game due to the restart.

This announcement will continue to be updated.

Our apologies for the inconvenience.

Thank you.
imcGAMES
=====================================================================
Let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots in-game details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.

Hello,
imcGAMES here.

We will be fixing the following issue via Hotfix on November 10, 2017.

Please note that you will need to restart the Granado Espada for SEA client in order for the patch to be applied.

1. [EVENT] The GM’s Request Event rewards
- In order to fix the issue with only 1 * Refined Vespanola Weapon Coupon (30 Days) being given for the 1-time clear reward, we will be providing 2 EXTRA Refined Vespanola Weapon Coupons (30 Days) for the 5-time clear rewards.

Our apologies for the inconvenience.

Thank you.
imcGAMES

Hello,
imcGAMES here.

We will be fixing the following issue via Hotfix on November 10, 2017.

Please note that you will need to restart the Granado Espada for SEA client in order for the patch to be applied.

1. [EVENT] The GM’s Request Event rewards
- In order to fix the issue with only 1 * Refined Vespanola Weapon Coupon (30 Days) being given for the 1-time clear reward, we will be providing 2 EXTRA Refined Vespanola Weapon Coupons (30 Days) for the 5-time clear rewards.

Our apologies for the inconvenience.

Thank you.
imcGAMES