The Painscreek Killings - EQ Studios
Here a list of things that were patched/implemented:

1. Fixed Hospital's light switch bug which, when accessed, caused the power unit to malfunction.

2. Fixed incorrect date of birth on Vivian's tombstone.

3. Removed a metal blue cabinet inside Oliver's Photo Lab which created collision problem for some players, causing them to be 'pushed off' and fall off the game world.

Note: To rectify issue #3, we tried to implement 'safety nets' in all scenes so players who fell off the game world will be moved to the starting point of that scene. Unfortunately, it caused more problems, such as not being able to go down the well and having the message in the sewer that said "We are sorry that you encountered a game breaking bug" despite the game still running fine. In the end, we removed all the 'safety nets'.

For anyone who falls off the game world, simply select 'Quit' (do NOT select 'Save and quit'). Then start the game again and everything will be fine. Should you accidentally click on 'Save and quit', just let us know and we will help remedy your situation.
The Painscreek Killings - EQ Studios
Here a list of things that were patched/implemented:

1. Fixed Hospital's light switch bug which, when accessed, caused the power unit to malfunction.

2. Fixed incorrect date of birth on Vivian's tombstone.

3. Removed a metal blue cabinet inside Oliver's Photo Lab which created collision problem for some players, causing them to be 'pushed off' and fall off the game world.

Note: To rectify issue #3, we tried to implement 'safety nets' in all scenes so players who fell off the game world will be moved to the starting point of that scene. Unfortunately, it caused more problems, such as not being able to go down the well and having the message in the sewer that said "We are sorry that you encountered a game breaking bug" despite the game still running fine. In the end, we removed all the 'safety nets'.

For anyone who falls off the game world, simply select 'Quit' (do NOT select 'Save and quit'). Then start the game again and everything will be fine. Should you accidentally click on 'Save and quit', just let us know and we will help remedy your situation.
The Painscreek Killings - EQ Studios
Here a list of things that were patched/implemented:

1. A few typos found in some diaries.

2. A bug that some players encountered with doors that are locked from the other side.

3. Depth-of-field is now disabled with a new install. For existing players, you can disable it in the options menu if you prefer not to have the 'blurry' effect.

4. Bloom can now be toggled on or off in the options menu.

5. Added 2560 x 1440 resolution.

Note: We are still in the process of optimizing the game and unfortunately, will take awhile. We did remove unused and hidden assets which, when tested on our slower computer, led to improved loading time between the game’s heavier scenes, and slightly better frame rate for the Hospital. We cannot guarantee these improvements for everyone, but for those who do, we hope it presents you with a better gaming experience.
The Painscreek Killings - EQ Studios
Here a list of things that were patched/implemented:

1. A few typos found in some diaries.

2. A bug that some players encountered with doors that are locked from the other side.

3. Depth-of-field is now disabled with a new install. For existing players, you can disable it in the options menu if you prefer not to have the 'blurry' effect.

4. Bloom can now be toggled on or off in the options menu.

5. Added 2560 x 1440 resolution.

Note: We are still in the process of optimizing the game and unfortunately, will take awhile. We did remove unused and hidden assets which, when tested on our slower computer, led to improved loading time between the game’s heavier scenes, and slightly better frame rate for the Hospital. We cannot guarantee these improvements for everyone, but for those who do, we hope it presents you with a better gaming experience.
The Painscreek Killings - EQ Studios
As you may know, some players encountered the black screen problem at the end of the game. After numerous tests and checking through our scripts, we were still unable to reproduce the problem.

This seems to happen only to some players. We do not know how many players are affected by it. Since each ending is tied to its own achievement, we decided to disable them in hope that the black screen issue can be bypassed. This way, players can at least see their grades at the end of the game.

We apologize for doing so until a solution has been found, and appreciate your patience for the time being.

Update: Other than the endings, all other achievements can still be unlocked.

The Painscreek Killings - EQ Studios
As you may know, some players encountered the black screen problem at the end of the game. After numerous tests and checking through our scripts, we were still unable to reproduce the problem.

This seems to happen only to some players. We do not know how many players are affected by it. Since each ending is tied to its own achievement, we decided to disable them in hope that the black screen issue can be bypassed. This way, players can at least see their grades at the end of the game.

We apologize for doing so until a solution has been found, and appreciate your patience for the time being.

Update: Other than the endings, all other achievements can still be unlocked.

The Painscreek Killings - EQ Studios
We noticed some bugs that's causing some problems for our players. Although not game breaking, the bugs nevertheless take away from the immersion and experience. Here's what we did:

1. Fixed the clock safe puzzle which caused an issue when the hour hand is rotated one round or more.

2. Fixed road signs with wrong street names.

3. Fixed the newspaper pertaining to Dr. Henry Johnson which has the wrong published date.

4. Removed trowel from the Mansion garage which was accidentally placed.

We did notice that some players are encountering the black screen bug at the end of the game. This is a problem as players won't know how they fared in their investigation. We are not sure why that's happening at the moment and are looking into it. We appreciate your patience.
The Painscreek Killings - EQ Studios
We noticed some bugs that's causing some problems for our players. Although not game breaking, the bugs nevertheless take away from the immersion and experience. Here's what we did:

1. Fixed the clock safe puzzle which caused an issue when the hour hand is rotated one round or more.

2. Fixed road signs with wrong street names.

3. Fixed the newspaper pertaining to Dr. Henry Johnson which has the wrong published date.

4. Removed trowel from the Mansion garage which was accidentally placed.

We did notice that some players are encountering the black screen bug at the end of the game. This is a problem as players won't know how they fared in their investigation. We are not sure why that's happening at the moment and are looking into it. We appreciate your patience.
The Painscreek Killings - EQ Studios
We are sorry for not getting the game really optimized before releasing it on the store.

The minimum specs listed on Steam, although playable, is unfortunately not an ideal gaming experience due to long load times and low frame rate. We strongly advice to go with the recommended specs. If not, at least have 12GB RAM and/or run the game on a solid state drive. We apologize for needing such steep specs but you will enjoy the game much more. Here’s what we found out:

1. Having more than 8GB RAM will load the game faster. We suggest 12 or even 16GB if possible.

2. We recommend installing the game on a solid state drive as it helps with the loading time tremendously.

3. GTX970 can handle the game’s ‘beautiful’ or ‘fantastic’ settings pretty well. Should the game’s frame rate drop, it’s probably due to the RAM. In that case, we recommend lowering the quality settings.

4. Running the game on ‘good’ settings can still provide an immersive experience, although you will notice shorter shadow distances and more LOD popping in large areas.

If you have access to a more powerful PC, we hope you can give our game another try. In the meantime, we are looking into optimizing it.
The Painscreek Killings - EQ Studios
We are sorry for not getting the game really optimized before releasing it on the store.

The minimum specs listed on Steam, although playable, is unfortunately not an ideal gaming experience due to long load times and low frame rate. We strongly advice to go with the recommended specs. If not, at least have 12GB RAM and/or run the game on a solid state drive. We apologize for needing such steep specs but you will enjoy the game much more. Here’s what we found out:

1. Having more than 8GB RAM will load the game faster. We suggest 12 or even 16GB if possible.

2. We recommend installing the game on a solid state drive as it helps with the loading time tremendously.

3. GTX970 can handle the game’s ‘beautiful’ or ‘fantastic’ settings pretty well. Should the game’s frame rate drop, it’s probably due to the RAM. In that case, we recommend lowering the quality settings.

4. Running the game on ‘good’ settings can still provide an immersive experience, although you will notice shorter shadow distances and more LOD popping in large areas.

If you have access to a more powerful PC, we hope you can give our game another try. In the meantime, we are looking into optimizing it.
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