We're constantly evolving with our community - one of the vital points of our relationship with the players is our support team. The numbers are constantly raising - more players mean more support tickets. More support tickets mean more work. More work means we need to make some improvements in order to give you all the help you deserve. So what can we do about it?
We chose to optimize the whole process of managing support tickets from our players. Previously, all we had was an e-mail address where players could contact our support crew and let them know about encountered problems.
Today, we're happy to introduce a new support ticketing system based on carefully prepared forms that will aid you in the process of reporting bugs, crashes, and all other monstrosities lurking around our game! The forms contain a set of questions that will vastly speed up the process of reporting, recognizing, and finding solutions to the reported issues.
Keep in mind that any piece of feedback is always appreciated and over the next couple of months we will deliver even more improvements regarding our support system!
For the last couple of weeks, we've been teasing you with multiple spoilers regarding our biggest DLC yet - not gonna lie; it's heartwarming to see the hype around our community. It's always cool to see that you like the content we're creating. After all, we're doing it just for you!
That being said, we're thrilled to finally announce the final price and the release date! You'll be able to get all those luxurious mansions, hundreds of items, and a bunch of new NPCs for 14.99 USD. Moonrise Bay will come to House Flipper on October 14th, 2021! In the meantime, feel free to visit our social media platforms to ease the pain of having to wait!
Oooh, and yeah - don't tell my boss I said that, but we might host some kind of mansion-decorating contest... Halloween is coming, right?
We're nearly done with Luxury DLC, which is why we decided to show you guys our appreciation for supporting us thorughout the enitre process of DLC development!
Starting NOW (I mean 31st of August) you have 10 days to enter our giveaway and win yourself a copy of House Flipper, House Flipper VR or Car Mechanic Simulator 2021!
Without further ado - to enter the giveaway click on Bessie!
We're proud to say that we care about your opinion. At this moment, we're working on some last features of Luxury DLC, but our team decided it's time to give you something to ease the pain of having to wait for the release.
You can now create hanging items and upload them into the game via Steam's Workshop! NO MORE PIVOT PROBLEMS!
We're well aware that wall decor and chandeliers (insert Sia's song here) are some of the most important aspects of interior design - that's why we made it easier for you to create your own items without having to work around all those pivot issues.
We're going to talk about a bunch of things in todays announcement, but let's start with something you've all been waiting for - the winners of the luxurious giveaway! As always, you can check them out on the giveaway's page: https://gleam.io/BRaXa/luxurious-giveaway
As for the today's BIG NEWS - Luxury will come with a brand new change-the-window mechanic, but it will be available for EVERYONE!
Our players have been asking if we could give them more options regarding windows since the day one. And yeah - it was something we couldn't do at first, but we've been relentless to figure this out and WE DID IT! It's a huge step for us, which is why we decided to implement this feature into the base game - can't wait to finally make it LIVE!
Also, glass doors!
Another great news is that Car Mechanic Simulator 2021 just came out and having House Flipper in your library allows you to use 10% loyalty discount!
To verify whether you’re eligible:
• Check your Steam Library to see if you own House Flipper • If you do, you get 10% off Car Mechanic Simulator 2021 - the discount will be available on the CMS 2021 Steam store page • Be quick! The offer lasts 7 days, between August 11-18
Please note that the Loyalty Discount adds up with the 5% Launch Discount, which means you can buy Car Mechanic Simulator 2021 - 15% off!
And also, we have two new bundles for all the flippers out there!
For the past couple of days we've been asking you guys what items you would like to see in the Luxury DLC - we're getting closer to the launch day and we want to make sure that you'll love the whole thing!
Let us know in the comments down below what you think and in the meantime - here's the giveaway to thank you for being here: https://gleam.io/BRaXa/luxurious-giveaway
So the development of Pets DLC is keeping up a strong pace. We’re doing our best to stay that way and to deliver all the content we have on our current to-do list. On the other hand, we also take our time to reach out to you - our lovely community, and we’re still thinking about any new possibilities to throw into the project.
In our last Pets DLC Development Update we touched upon the topic of new properties for the DLC, rabbit cage choices as well as some new furniture sets we have ready. What can we show you this time? This time we’re going to do something else, and show you a couple of things that are still in progress instead of showing you things that are already in the last stages of development, how about that? In the comments below please let us know if you prefer us to show you stuff that is in its polishing phase and almost finished, or would you rather see what we’re working on at the very moment of writing this blog even if that means presenting some very in-progress and unpolished material.
First of all, our bunny is slowly starting to hop around and feels more alive than ever! The majority of our animal models are getting some of their first animations done. Take a look at a couple of examples:
Just check out that fancy trot! Can it get more graceful than that??
Secondly, we’re also working hard to make Pets DLC full of new exciting, fancy-looking, and fitting furniture sets as well as individual decor items. Check some of them out:
Here you can see an almost final version of a new kitchen set inside the game. We still have to mess around with the colors and polish it a little bit, but it starts looking cozy!
What is more? The fur! Oh yeah flippers, good-looking fur is not that easy to implement into the game and keep it well optimized, trust me on that one! We started making some solid attempts in this field!
Keep in mind that the dog models shown above are still work-in-progress while we're trying to polish their shape to give their appearance the right characteristics!
And finally, last but not least, we started working on our lovely hard-shelled friends - turtles! Still a bit rough around the edges, but we're getting there!
As you can see, Pets DLC is moving forward! We will see you guys in another Developer Blog that should be coming in about 2 months from now. If you’re interested in more frequent updates and news, make sure to check our HF Pets Facebook profile as well as add the DLC to your wishlist here:
As you may know we're getting closer and closer to the GRAND RELEASE of the Luxury DLC, which is why we decided to show you guys some more SPOILERS from the newest addition to our game!
We're all getting extremely excited about the DLC, so it's only fair to give you guys some kind of preview of what's to come, right? We'll be talking about:
Luxury Flipper Mechanics
Luxury Flipper Content
The Tenants
Also, we'll be hosting some giveaways and answering all of the questions you might have!
SuchArt is an artist sim game with realistic paint blending, physics and numerous painting tools. Change the house to your own studio, the walls to the canvases, but keep your artistic freedom. Upgrade and decorate your studio, experiment with different tools, get famous and create your very own perfect art!
No matter where you want to apply your creativity, this bundle will let you fully express yourself and bring you many hours of pure fun!
Yours, Frozen District Team
Also, next week we'll be announcing our upcoming LUXURIOUS dev stream, so stay tuned!
We are constantly trying new things to literally spoil our community with goods. We already released a bunch of great content updates this year, and now we came up with their Displate collections. Whoa, whoa!
You may ask - what is Displate anyway? It's a not-so-ordinary poster because it's printed on a metal plate which makes it extremely sturdy, polished, and safe for your walls since it's attached using magnets that come in the package. There are lots of customization options, and we will be releasing new collections once in a while - for now, you can get one of sixteen posters - each of two collections, House Flipper and The Tenants, contains eight different designs.