Put on your party hats and get ready to celebrate the 2nd anniversary of the original release of Monster Hunter: World! Starting on January 24th 00:00 UTC, we’ll be decking out both Gathering Hubs (Astera & Seliana) to bring out the starry festive spirit in all of us.
Appreciation Fest

The Appreciation Fest (Astera Gathering Hub, all players) reflects the star theme in a more metaphorical way, with super elegant Gala Suits for armor sets, and the Felyne Star set for your Palico exerting full celebrity vibes. And remember to get your daily free Appreciation Fireworks to light up the sky when out hunting some monsters.

Grand Appreciation Fest
The Grand Appreciation Fest (Seliana Gathering Hub, Iceborne only) embraces the cosmic themes head on with an assortment of celestial equipment pieces and cosmetic items for you to earn.
While the event is live, claim your Login Bonus and complete daily Limited Bounties as you hunt to get “Gratitude Tickets” and the “Snowman” item. Gratitude Tickets can be used to craft a variety of special gear:

•Astral Armor – this dazzling set covered in stars exudes an energy from out of this world. Each armor piece comes with useful skill points, and the set bonus grants you increased chance to earn special Grand Appreciation rewards: “VIP Gratitude Tickets.”
•Felyne Space Set – give your Palico this sparkling outfit so it can fit in and party with the rest of the crew.
•Sky Blue Silverwisp – a shining pendant that can be attached to your favorite weapons.
•Snowman – exchange your Gratitude Tickets for Snowman at the Elder Melder then “build” it out in the field and have friendly snowball fights with your teammates… or with your prey. Your call.

As you partake in various event related activities, and help out Low Rank & High Rank hunters via the Hunter Helper system, you’ll also earn the aforementioned VIP Gratitude Tickets. They don’t drop every time, so the Astral Armor Set Bonus really comes in handy with those increased odds. Here’s what you can craft once you collect enough of them:

•Astral Layered Armor – put on this otherworldly layered armor to change just your looks while keeping your existing selected armor’s stats, skills, decorations, etc. The best of both worlds.
•Silverwisp pendants – match your weapons’ color schemes with a selection of color variations of the original Sky Blue Silverwisp.
•Room Décor – Talk to your housekeeper to see the full selection of new Room Décor… and keep an eye out for a free set of masterpiece portraits.

Event Quests
To keep the party going, we’re bringing back nearly all previously available Event Quests as well as debuting some new ones! Some key events to look out for:

•“Flora Frostbite” – fulfill a quick delivery request of 10 Iceblooms to get items to craft the Wyverian Ears headgear.
•“50 Shades of White” – successfully hunt a Barioth in the Arena and get special materials to craft a dazzling assortment of weapons!
•“Beef is Never a Mi-Steak” – Something “so tasty” is making its way back onto the menu... as a hammer! Survive this Wildspire Waste hunt to craft your own!
•“A Shocking Climax” – overcome this special quest to earn the coveted Unity Symbol. This item can be used to craft a variety of unique gear (including a Hammer and some Palico sets), and upgrade several special collaboration weapons into Master Rank.
Appreciation Fest and Grand Appreciation Fest are live from January 24th 00:00 UTC until February 13th at 23:59 UTC.

Have fun, Sapphire Stars!


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

[Notification]
The following previously reported issues, first announced on January 10, will be addressed in an upcoming patch at the end of January.

- Screen freeze that affects users with certain graphics cards. (Occurs with DirectX 11 only.)

- Performance issue that affects users with certain system specifications.

We are working diligently on additional improvements for the CPU utilization issue. We greatly appreciate your continued patience as we work to implement the upcoming patch and will keep everyone informed of any future developments.


Important:
Matchmaking in MONSTER HUNTER WORLD: ICEBORNE requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official MONSTER HUNTER WORLD: ICEBORNE support portal below.
http://www.capcom.com/mhwsupport/

The Monster Hunter World: Iceborne title update schedule has been updated!

February 6th
■ Major Title Update 1 (Ver. 11.50.00)
- New monster: Rajang
- Raccoon City Collaboration
- Room updates
- Guiding Lands "Volcanic Region" added

March 12th
■ Major Title Update 2 (Ver. 12.03.00)
- New monster: Safi'jiiva
- New monster: Stygian Zinogre
- Guiding Lands "Tundra Region" added

April
■ Major Title Update 3 (Ver. 13.00.00)
- New Variant Monster #1
- New Variant Monster #2

■ Title Update (Ver. 13.50.00)
- Available same day as console version. (Note: Future releases will be the same time as console version.)
- New arch-tempered and master rank versions of existing monsters.

For more details, check the official website.
https://www.monsterhunter.com/world-iceborne/


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

[Developer Update]
We've received some community feedback noting that in some cases, there was limited to no improvement in CPU utilization after applying the Ver.10.12.01 patch that was published on January 17, 2020 (UTC 0:00).

• While the dev team will continue investigating the matter, we would like to suggest that those who continue experiencing heavy CPU usage try capping the frame rate to "60" or "30" under Options -> Display -> Frame Rate. This may help alleviate the issue or reduce overall CPU usage.
  
  We will also add additional frame rate cap options in a future Title Update that will allow users to fine-tune and set an optimal frame rate cap to better match the individual PC's capabilities.
  
  
• Please note that Patch Ver.10.12.01 is not intended to solve frame rate performance issues and "hitches" that are occurring for some users.
  
  This is one of the priority issues the dev team will continue looking into, and progress will be shared in a future message update and patch release.

Once again, our sincere apologies for any inconvenience this issue may have caused. Thanks for your patience and understanding.

The latest patch version for MONSTER HUNTER WORLD: ICEBORNE is Ver.10.12.01.

Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

[Summary of the bug fix]
- The patch fixes an issue where the save data would not properly convert to the new file format if the player save data and the game hasn't been updated post Kulve Taroth Update launch on October 30, 2018 (UTC 23:00).

*For those with save data timestamped before October 30, 2018 (UTC 23:00), any customization done to the key configuration will be reset to its default value after applying the new patch.

**The November 22, 2018 (UTC 0:00) Title Update added a customizable keyboard setup. If you convert from a save data that is timestamped before this November Title Update, the following error message will be displayed.

Failed to load keyboard setting
presets. Data is corrupt.

This is non-issue and can be safely ignored since the user-generated custom configuration data did not exist in the pre-patch save data

- The patch should improve (lower) CPU utilization during active gameplay. Please note the level of improvement may vary and is dependent on individual user's PC configuration and hardware component.


Please note the patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

[Issue Summary]
An issue has been discovered where the save data would not convert to the new file format if the save data and the game haven't been updated after October 30, 2018 (UTC 23:00), the day when Kulve Taroth had been added to the game via Title Update.

We will be releasing a patch in the coming days that will address this issue.

For those affected by this issue, please shut down the game when the following in-game message is displayed:

Failed to read saved data for
Monster Hunter World: Iceborne.
Create new save data?

Yes　/　No

*For those with save data timestamped before October 30, 2018 (UTC 23:00), any customization done to the key configuration will be reset to its default value after applying the new patch.

Please note the upcoming patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.


Important:
Matchmaking in MONSTER HUNTER WORLD: ICEBORNE requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official MONSTER HUNTER WORLD: ICEBORNE support portal below.
http://www.capcom.com/mhwsupport/

[Issue Summary]
We've noted an issue that resulted in an unusually high level of CPU utilization during active gameplay. The upcoming patch, which should be released in the coming days, should improve CPU utilization.

Please note the upcoming patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.


Important:
Matchmaking in MONSTER HUNTER WORLD: ICEBORNE requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official MONSTER HUNTER WORLD: ICEBORNE support portal below.
http://www.capcom.com/mhwsupport/

Issue Summary
Thursday, Jan. 9th UTC
We are currently investigating an issue that was brought to our attention with regards to the VU10.12.00 Update that was released earlier today.

Details of the Issue
Some users have been experiencing significantly reduced frame rate under certain configurations and environment after applying the latest VU10.12.00 Update.

Please rest assured we're actively investigating the matter at hand and will provide an update as soon as we have more information.

For those who are experiencing the frame rate issue, please contact support below. We may need additional details from you that may help identify the root cause.
↓
http://www.capcom.com/mhwsupport/

Apologies for the inconvenience this may have caused and we appreciate your patience.


[Note]
You can check to see if your game files are causing this issue by following the steps outlined below.

How to check your game files:
1. Log in to Steam and go to your "Library" tab
2. Right click on the game in your list, and click "Properties..."
3. In the Properties window, click the "LOCAL FILES" tab, then click "VERIFY INTEGRITY OF GAME FILES..."
4. Wait for the validation process to complete

In some instances, the issue can be resolved by validating your game files, which will roll back any files as necessary.



Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

The following bugs have been discovered in the Ver. 10.12.00 released on Thursday, January 9 17:00 UTC. We are currently working on a patch to fix these issues.

1. Slight display lag while DirectX12 API is enabled.

Issue:
Depending on your PC settings, your screen may lag 0.1 to 1 seconds with the DirectX12 API setting enabled.

Condition in which the issue occurs:
- Graphics Option "DirectX12 API" is enabled.
- PCs with slower CPU speed.

2. Certain graphics cards may cause the screen to freeze.

Issue:
Depending on your PC settings, the game screen may freeze randomly. The duration in which your screen may freeze could vary from 1 to 5 seconds. Although it is rare that this occurrs, it may happen more frequently with certain PC settings.

Condition in which the issue occurs:
- "DirectX12 API" is disabled (DirectX11).
- More likely to occur on NVIDIA® GeForce® GPU, with VRAM below 3GB.

We apologize for any inconvenience this may have caused, and appreciate your patience while we sort out these issues. Please wait for more info on the fixes.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

The PC version of Monster Hunter World: Iceborne is now available! To celebrate, we're giving players free item packs filled with goodies, for a limited time only!

These item packs can be claimed only once each when receiving your login bonus. Just log in during the availability period to claim your item packs!

Note: If you have trouble claiming an item pack, close the game, update the application, and try claiming your login bonus again the following day.


[For All Players]
■Item Pack Name
- MHW:I Launch Set

■Availability
- 17:00 Thursday, January 9 (UTC) - 23:59 Wednesday, February 5 (UTC)

■Contents
- Mega Potion x 50
- Nulberry x 30
- Well-done Steak x 20
- Max Potion x 10
- Gold Wyverian Print x 1


[For Players Who Have Purchased Monster Hunter World: Iceborne]
■Item Pack Name
- MHW:I Launch Set (Iceborne Purchaser Bonus)

■Availability
- 17:00 Thursday, January 9 (UTC) - 23:59 Wednesday, February 5 (UTC)

■Contents
- Tranq Bomb x 10
- Dust of Life x 5
- Heavy Armor Sphere x 3
- Gourmet Voucher x 1
- Golden Egg x 1


Note: Players who have purchased Monster Hunter World: Iceborne can obtain both item packs.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/