Jan 17, 2020

Monster Hunter: World - Capcom Customer Service

[Developer Update]
We've received some community feedback noting that in some cases, there was limited to no improvement in CPU utilization after applying the Ver.10.12.01 patch that was published on January 17, 2020 (UTC 0:00).

While the dev team will continue investigating the matter, we would like to suggest that those who continue experiencing heavy CPU usage try capping the frame rate to "60" or "30" under Options -> Display -> Frame Rate. This may help alleviate the issue or reduce overall CPU usage.

We will also add additional frame rate cap options in a future Title Update that will allow users to fine-tune and set an optimal frame rate cap to better match the individual PC's capabilities.
Please note that Patch Ver.10.12.01 is not intended to solve frame rate performance issues and "hitches" that are occurring for some users.

This is one of the priority issues the dev team will continue looking into, and progress will be shared in a future message update and patch release.

Once again, our sincere apologies for any inconvenience this issue may have caused. Thanks for your patience and understanding.

Important:

The latest patch version for MONSTER HUNTER WORLD: ICEBORNE is Ver.10.12.01.

Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Jan 16, 2020

Patch Release Notification

Monster Hunter: World - MHW_CAPCOM

[Summary of the bug fix]
- The patch fixes an issue where the save data would not properly convert to the new file format if the player save data and the game hasn't been updated post Kulve Taroth Update launch on October 30, 2018 (UTC 23:00).

*For those with save data timestamped before October 30, 2018 (UTC 23:00), any customization done to the key configuration will be reset to its default value after applying the new patch.

**The November 22, 2018 (UTC 0:00) Title Update added a customizable keyboard setup. If you convert from a save data that is timestamped before this November Title Update, the following error message will be displayed.

Failed to load keyboard setting
presets. Data is corrupt.

This is non-issue and can be safely ignored since the user-generated custom configuration data did not exist in the pre-patch save data

- The patch should improve (lower) CPU utilization during active gameplay. Please note the level of improvement may vary and is dependent on individual user's PC configuration and hardware component.

Please note the patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.

Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Jan 16, 2020

Monster Hunter World: Iceborne will soon fix PC save file and CPU problems

Monster Hunter: World - contact@rockpapershotgun.com (Imogen Beckhelling)

Monster Hunter World: Iceborne had a rocky release last week, with reports coming in that when PC players were jumping into the expansion there was a chance the game might delete their save files. This, paired with general performance issues, is obviously a very bad way for DLC to start its life on a new platform, but Capcom have announced that fixes are on the way.

Yesterday, they published some patch pre-release info, reassuring us that the fixes will be released “in the coming days” – but warning players to be careful with their save data in the meantime.

(more…)

Jan 15, 2020

Monster Hunter World: Iceborne PC patch to fix performance and missing saves incoming

Monster Hunter: World

Last week saw the long-awaited arrival of Monster Hunter World's Iceborne expansion on PC, but, for some, it wasn't quite the cause for celebration it should have been. Players soon began to report significant performance issues following Iceborne's installation, and, more troublingly, missing save games. Now, publisher Capcom says a fix for both is due in the coming days.

Shortly after launch, Capcom took to Twitter to acknowledge Iceborne's performance problems - which, according to reports, ranged from plummeting frame rates to constant freezing - telling players that it was "currently investigating". It seems those investigations are now complete; in a new post to Steam, the publisher says it's uncovered an issue with Iceborne resulting in an "unusually high level of CPU utilisation during active gameplay".

It has also confirmed player suspicions that save game problems stemmed from a previous Monster Hunter World update that adjusted file formats. If players had failed to download the update prior to installing Iceborne, existing saves would no longer be recognised.

Jan 15, 2020

Monster Hunter World: Iceborne patch to fix CPU and save problems is on the way

Monster Hunter: World

Monster Hunter World: Iceborne is a big success for Capcom on PC, but it hasn't been an entirely smooth ride. Players have complained about performance problems, issues with matchmaking, and worst of all, a tendency to erase saves—a potentially maddening loss for a game that can easily eat up hundreds of hours of playtime.

Capcom acknowledged the problems today on Twitter, where it announced the upcoming release of a patch intended to address Iceborne's "unusually high level of CPU utilization during active gameplay," as well as the issue with incompatible saved games.

The Steam announcement concerning lost saves confirms that the problem is by a change made in the October 2018 update that added Kulve Taroth to the game. Capcom said that players impacted by the problem should shut down the game when they receive the "Failed to read saved data for Monster Hunter World: Iceborne. Create new save data?" warning.

Unfortunately, there's no indication of a possible fix for players who have already pushed the "Y" button. My guess is that with the data already erased, the only options are to carry on with the new game, or use something like the MHWSaveTransfer utility and Iceborne Ready save file to get straight into the Iceborne expansion.

The patch is expected to be out "in the coming days," although a solid date hasn't been set yet.

Jan 15, 2020

Monster Hunter World: Iceborne expansion sells 4m copies worldwide

Monster Hunter: World

Monster Hunter World was already Capcom's best-selling game in history, and things seem to just keep getting better, as the game's Iceborne expansion has now shipped over 4m copies worldwide.

The major paid expansion, released on 6th September last year, aimed to give high-level players further endgame content - and has been favourably received by both the community and critics. Initially released on consoles, the 4m figure was achieved as a result of Iceborne's PC release on 9th January - which Capcom says allowed it to "appeal to a wider fan base spread across a greater number of regions."

To cap it all off, the expansion seems to have given another boost to Monster Hunter World's total sales, which have steadily grown from 7.9m in May 2018, to around 13m in September 2019, and now 15m as of January 2020: once again raising Capcom's sales record.

Jan 14, 2020

Upcoming Patch Pre-release Notification

Monster Hunter: World - MHW_CAPCOM

[Issue Summary]
An issue has been discovered where the save data would not convert to the new file format if the save data and the game haven't been updated after October 30, 2018 (UTC 23:00), the day when Kulve Taroth had been added to the game via Title Update.

We will be releasing a patch in the coming days that will address this issue.

For those affected by this issue, please shut down the game when the following in-game message is displayed:

Failed to read saved data for
Monster Hunter World: Iceborne.
Create new save data?

Yes　/　No

*For those with save data timestamped before October 30, 2018 (UTC 23:00), any customization done to the key configuration will be reset to its default value after applying the new patch.

Please note the upcoming patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.

Important:
Matchmaking in MONSTER HUNTER WORLD: ICEBORNE requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official MONSTER HUNTER WORLD: ICEBORNE support portal below.
http://www.capcom.com/mhwsupport/

Jan 14, 2020

Pre-release Notification of Upcoming Patch

Monster Hunter: World - MHW_CAPCOM

[Issue Summary]
We've noted an issue that resulted in an unusually high level of CPU utilization during active gameplay. The upcoming patch, which should be released in the coming days, should improve CPU utilization.

Please note the upcoming patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.

Important:
Matchmaking in MONSTER HUNTER WORLD: ICEBORNE requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official MONSTER HUNTER WORLD: ICEBORNE support portal below.
http://www.capcom.com/mhwsupport/

Jan 14, 2020

Monster Hunter World Iceborne weapon guide best weapons

Monster Hunter: World - contact@rockpapershotgun.com (Dave Irwin)

As there are plenty of new beasties to hunt in Monster Hunter World Iceborne, you will be able to harvest them to obtain ingredients required to make the new Master Rank weapons. It’s not just the new monsters either, as every single monster has a Master Rank equivalent and that means new parts. But how do you make them? (more…)

Jan 14, 2020

Monster Hunter World Iceborne armor guide best builds

Monster Hunter: World - contact@rockpapershotgun.com (Dave Irwin)

It’s perhaps unsurprising that the new monsters in Monster Hunter World Iceborne yield brand new parts to combine into the brand new Master Rank armor. Every single monster, including the old ones, have new parts that you can mix and match to make some decent equipment. But which ones should you be creating and are there any sets that are essential? (more…)