Starting from August 8th, we carried out a week-long survey focusing on the Dragunov and AUG. We meticulously analyzed the feedback received in 14 different languages, examining trends from various regional communities and in-game play metrics. This helped us reflect on the experiences we want to provide through future updates. Instead of simply documenting these insights in the Patch Notes, we decided it would be more meaningful to share our thought process and intentions in a dedicated announcement.
Our conclusions we wish to share today are based on the survey results from 18,637 participants, and a comprehensive look at gun usage patterns and win rates. In Update 25.2, you'll be able to meet the Dragunov without the probabilistic damage system. We are also planning to adjust the AUG's performance. We realize this will not meet every player's expectations, but through these incremental adjustments, we are committed to steadily advance towards a more balanced gunplay environment. We will certainly continue to listen to and apply your feedback, especially when it comes to upcoming in-game systems and gunplay.
Dragunov
Of the 18,637 responses we received, 22.1% came from users who had tried the Dragunov on the Test Server. However, we believe that all of PUBG: BATTLEGROUNDS players' opinions are equally important, so we carefully reviewed the responses from both testers and non-testers.
First, we found that the introduction of the Dragunov was necessary in terms of expanding the options for the 7.62mm DMRs. Across all respondents, about 70% mentioned that the gun itself should be introduced, while the probabilistic damage system should not exist in the game, whether it's Normal Match or Ranked.
We found that the 20% of respondents who had experienced Dragunov's damage on our Test Server held a much more robust opinion, stating that anything beyond players' control through experience and effort detracts from the enjoyment. We concur and have entirely removed the mentioned system.
Apart from that, the majority deemed the Dragunov's damage, rate of fire, muzzle velocity, and recoil "appropriate." However, without the probabilistic damage system, we believed the Dragunov might become a challenging and ineffective firearm to use. Thus, we redesigned the Dragunov to deliver greater headshot damage compared to other DMRs, highlighting its unique distinction. Also, by eliminating the luck factor, we maintain the high-risk, high-reward concept of the weapon. Additionally, we're aiming to implement distance-based damage attenuation ensuring that enemies can't be taken down with a single shot at close to medium ranges or beyond to preserve the unique advantage of the SR. We welcome further feedback, so try it out and share your thoughts.
AUG and Gunplay Balance
We recognized that gunplay balance, including the AUG, can be a matter of opinion based on individual experience, so we analyzed the results separately for respondents using 7.62mm and 5.56mm firearms. We also considered key metrics such as kill rate and win rate, as respondents' perceptions of each firearm may differ depending on the way they work in the game.
First, we found that over 75% of respondents strongly agreed that PUBG: BATTLEGROUNDS offers a diverse weapon selection. Both the use rate and performance of the 7.62mm and 5.56mm guns were viewed as "well balanced" by the majority, with some favoring the 7.62mm as more potent.
We also closely examined respondents' perceptions of individual firearms. When asked about the advantage or disadvantage of the Beryl M762 versus the AUG, 65% of those who preferred the 7.62mm firearms answered the Beryl M762 was more powerful. Among those who preferred the 5.56mm firearms, 50% agreed that the AUG performed as well or better, meaning that regardless of weapon type, users of each firearm thought it performed well or at least not at a disadvantage. However, we did discover that respondents who preferred 5.56mm firearms were less likely to perceive the AUG as exceptionally strong. Respondents mentioned several factors for the AUG's current dominance in the gunplay meta, including the existence of the Mk12 as a strong DMR option, increased utilization of throwables due to the difference in ammo weight, and more.
The information obtained during the survey differs from the key metrics our development team has been tracking internally. The AUG is currently dominating Beryl M762 in terms of both usage and win rate. This trend has been gradually rising over time since the initial rebalance in March, due to a variety of factors, and has been accelerating rapidly as of late. Factors such as the presence of the Mk12, differences in ammo weight, and others mentioned above are certainly worth examining - however, based on the AUG's win rate, it's evident that it is outperforming all other AR firearms, making an adjustment to its performance a necessary measure.
Balancing gunplay has to be more focused on enjoyment, diversity, and fairness and should not be skewed by individual gun preferences at any point in time, so we're taking the survey results into consideration, but focusing on the macro metrics across the entire game. We have recognized the community's feedback over the last several months regarding AUG's overperformance and have decided to reduce the AUG's rate of fire and recoil. The rate of fire will be reduced from 750 to 720 RPM. Consequently, the AUG's DPS now falls between that of the Beryl M762 and the M416. We've also increased the horizontal and vertical recoil a bit, as a lower rate of fire means less perceived recoil. This is not a significant nerf, as the recoil difficulty is going to be somewhat similar. As for the Beryl M762, we decided not to make any performance adjustments, as the win rate metrics are considered to be stable.
We've taken note of all the other exciting ideas you've sent us, and we'll make sure to closely examine them. Due to the nature of gunplay, not all of these updates can be implemented quickly, but we'll do our best to make sure we're working in the direction guided by our community. Also, after examining your valuable feedback, we have decided to enhance the usability for non-mainstream weapons in the second half of the year.
We're experimenting with various methods such as surveys and live broadcasts to communicate with our players in a more transparent and proactive way. We aim to break free from the traditional update approach and create a synergy with our community to foster a healthier gaming environment.
Your valuable feedback has been a great help in shaping the direction of the Dragunov and AUG updates. It has also provided us a good opportunity to reflect on the direction of gunplay development and the ways we communicate with our community.
This is not a one-time effort - we will continue to prepare diverse updates and opportunities for communication, so stay tuned.
We are sharing the banned players list for 8/14~8/20 to raise awareness about the abuse of illegal software and consequences of misconduct. Please refer to the list of players who have been banned for violating rules of conduct.
※ The banned players list attached on this page shows the in-game nicknames of the permanently banned accounts, and the first 3 letters of each nickname have been replaced with "*". ※ Please report illegal software and misconduct through in-game reports first and if you need additional assistance, please contact PUBG Support. ※ To ensure that your valuable account is not abused or banned for using illegal software/misconduct, please make sure you sign up for Steam Guard Mobile Authenticator. ※ How to Set Up Steam Guard Mobile Authenticator
We highly value your interest and opinions that contribute to PUBG's anti-cheat efforts. We will do our best to provide a fair gaming environment.
Since the launch of Update 25.1, we've been closely monitoring in-game matchmaking patterns and your invaluable feedback. We've pinpointed a few challenges, especially matchmaking issues linked to the Featured Map queue for specific regions. We've also sensed the general community's concern about missing the refreshed Miramar during certain rotation slots. Given these observations, we've adjusted the Normal Match map rotation for the remainder of Update 25.1 so players can experience Miramar more frequently throughout the update cycle.
* August 17 Update: We initially aimed to operate separate map rotations for random map regions to better cater to player preference, but we have currently identified matchmaking issues in specific random map regions after the live server maintenance. Therefore, to streamline our analysis of this issue, we have consolidated the map rotations as below. (However, based on player preference, we have elevated the match rate for larger maps within random map regions.) We apologize for the confusion.
Map Service
※ Please note that PC players can anticipate map changes every Wednesday at 2 AM UTC, while Console players can expect the same every Thursday at 7 AM UTC. ※ In Random Map regions, each map will have an equal probability of being selected, with a probability of 20%. - Featured Map will be unavailable from August 17 UTC onwards. - Live Server - Normal Match ㅤWeek 2: Erangel / Taego / Miramar / Sanhok / Paramo ㅤㅤPC: August 17 (After live server maintenance) ~ August 23 ㅤㅤConsole: August 24 ~ August 31 ㅤWeek 3: Erangel / Miramar / Vikendi / Sanhok / Karakin ㅤㅤPC: August 23 ~ August 30 ㅤㅤConsole: August 31 ~ September 7 ㅤWeek 4: Erangel / Miramar / Deston / Sanhok / Paramo ㅤㅤPC: August 30 ~ September 6 ㅤㅤConsole: September 7 ~ September 14
We are sharing the banned players list for 8/7~8/13 to raise awareness about the abuse of illegal software and consequences of misconduct. Please refer to the list of players who have been banned for violating rules of conduct.
※ The banned players list attached on this page shows the in-game nicknames of the permanently banned accounts, and the first 3 letters of each nickname have been replaced with "*". ※ Please report illegal software and misconduct through in-game reports first and if you need additional assistance, please contact PUBG Support. ※ To ensure that your valuable account is not abused or banned for using illegal software/misconduct, please make sure you sign up for Steam Guard Mobile Authenticator. ※ How to Set Up Steam Guard Mobile Authenticator
We highly value your interest and opinions that contribute to PUBG's anti-cheat efforts. We will do our best to provide a fair gaming environment.
In addition to Global (English) streaming, PGS 2 broadcasts in additional languages! Visit PGS 2 Broadcasting Channels announcement to find out broadcast links for your region!
Match Schedule
Group Stage
Day 1 - Group A & B: August 10th
Day 2 - Group B & C: August 11th
Day 3 - Group C & A: August 12th
Winners Bracket
August 13 - 14
Losers Bracket
August 15 - 16
Grand Finals
August 18 - 20
Broadcast Start Time
All matches are expected to start at 15:00 AST on-site. (05:00 PDT / 12:00 UTC / 14:00 CEST / 19:00 IST / 21:00 KST)
Ready to turn up the heat? The PUBG SURVIVOR SUMMERFEST ride continues with Special Drops events that are hotter than ever! Log in to unravel a torrent of rewards that will surely brighten your gaming experience. Show off your class in the special Aston Martin event, and buckle up for a thrilling drive across the battlegrounds!
*Event details can be checked via the in-game lobby event page.
10 Days Check-In Event #1 & 2
Log in consistently throughout both events to claim your rewards - there's something special in the mix this time!
Event Missions
Daily / Consecutive Login event
Overall Event Rewards
Aston Martin Loot Cache x4
Key Fragment x6
Supply Loot Cache x6
Contraband Coupon x20
Hunter's Chest x2
Event Schedule (Event #1 & 2)
PC
UTC: August 9, 2023, 7:00 AM - August 22, 2023, 7:00 AM
UTC: August 23, 2023, 7:00 AM - September 5, 2023, 7:00 AM
Console
UTC: August 17, 2023, 7:00 AM - August 30, 2023, 7:00 AM
UTC: August 31, 2023, 7:00 AM - September 13, 2023, 7:00 AM
Spray Exchange
Complete a series of missions and receive rewards that will upgrade your communication arsenal on the battlegrounds. These sprays are your secret weapon, bound to bring joy to your allies and bewilder your enemies. Ready to paint the battleground with a little chaos?
Event Mission
Point-accumulation daily missions:
Use a First Aid Kit x1
Refuel a vehicle with a Gas Can x1
Survive 30 minutes in total
Survival time includes time spent spectating your teammates.
Event Rewards (Sprays)
Lv. 3 Wink
Lv. 3 Pout
Lv. 3 Nausea
Lv. 3 Scare
Lv. 3 Tears
Event Schedule
PC UTC: August 9, 2023, 7:00 AM - August 22, 2023, 7:00 AM
Console UTC: August 17, 2023, 7:00 AM - August 30, 2023, 7:00 AM
Road Trip (Weekly Reset)
Fire up your engines and get ready to go the distance! Unleash your driving skills and let your opponents taste the dust, as you steadily advance towards some truly exclusive rewards.
Intrigued? Our final event promises to elevate your rides even further, so keep reading!
Event Mission
Drive vehicles 100 / 700 / 3000m in total
This mission resets every week throughout the duration of the event.
Event Rewards
Aston Martin Loot Cache x4
Event Schedule
PC UTC: August 9, 2023, 7:00 AM - September 5, 2023, 7:00 AM
Console UTC: August 17, 2023, 7:00 AM - September 13, 2023, 7:00 AM
The collector - Aston Martin
Prepare for a thrilling fusion of speed, style, and sophistication in our special collaboration with the iconic car brand - Aston Martin.
Showcase your taste with Special Vehicle skins and get your hands on the exclusive Aston Martin in-game nameplate, ensuring you stand out even beyond the heat of the battle. Immerse yourself in this unforgettable blend of luxury and gaming excitement.
Event Missions
Equip the "DBX707" SUV skin
Equip the "V12 Vantage Roadster (Luxe)" Sports Car skin
Event Rewards
Aston Martin - Hood Ornament (Nameplate)
Event Schedule
PC
UTC: August 23, 2023, 7:00 AM - September 5, 2023, 7:00 AM
Console
UTC: August 31, 2023, 7:00 AM - September 13, 2023, 7:00 AM
We are sharing the banned players list for 7/31~8/6 to raise awareness about the abuse of illegal software and consequences of misconduct. Please refer to the list of players who have been banned for violating rules of conduct.
※ The banned players list attached on this page shows the in-game nicknames of the permanently banned accounts, and the first 3 letters of each nickname have been replaced with "*". ※ Please report illegal software and misconduct through in-game reports first and if you need additional assistance, please contact PUBG Support. ※ To ensure that your valuable account is not abused or banned for using illegal software/misconduct, please make sure you sign up for Steam Guard Mobile Authenticator. ※ How to Set Up Steam Guard Mobile Authenticator
We highly value your interest and opinions that contribute to PUBG's anti-cheat efforts. We will do our best to provide a fair gaming environment.
Since the unveiling of the Aston Martin collaboration, the third Special Vehicle skins in PUBG, a diverse array of opinions has poured in from players regarding this new addition. We'd like to address some of the key aspects that you've raised, regarding gameplay effects associated with the Aston Martin skins.
1. About the Special Vehicle Skin
The Special Vehicle skin was conceived as a unique type of skin that alters the modeling/form of the vehicle, going beyond the conventional practice of altering textures on existing vehicles.
The first collection of Special Vehicle skins was introduced through the McLaren collaboration in 2022, followed by the Steampunk-themed SUV skin in April of this year. Most recently, the Aston Martin collaboration has brought forth new Special Vehicle skins. When these skins are applied, the existing vehicles - UAZ, Pickup, Zima, and Coupe RB - assume distinct appearances.
In our pursuit of developing Special Vehicle skins, our development team places utmost importance on meticulously preserving the original details. With the transformation of the existing vehicles, our meticulous focus is directed towards encapsulating the unique characteristics of the real vehicles within the Special Vehicle skins. Particularly in the case of collaborations with other brands, our focal point is meticulously integrating the 3D modeling of the actual vehicle to grant players a sensation of owning the virtual representation of the vehicle within the game space. Simultaneously, we made sure that the pre-existing vehicle specifications are maintained even after applying the Special Vehicle skins.
With regard to the Aston Martin skins, our efforts were dedicated to maximizing the intricate details inherent in the original vehicle's design, with a special emphasis on replicating the interior design and mesh components as faithfully as possible. However, in the course of this implementation, certain aspects of the skins exhibited some in-game effects that were not originally intended by us.
In the case of Special Vehicle Skins, the modeling changes can lead to unintended advantages or disadvantages depending on the situation. Our development team is considering and developing the skins with the perspective that it's acceptable to encounter a minor disadvantage, when using a skin. However, we have reviewed the feedback from many players and would like to provide a more detailed explanation regarding the current situation.
2. Regarding Specific Gameplay Effects of Aston Martin Skins
The current discourse within the community revolves around two primary issues: 1) the damage radius of grenades and 2) the obstruction of headshots due to elevated vehicle seats.
1) Addressing Grenade Damage Radius
To comprehensively elucidate the grenade damage radius associated with the Aston Martin skins, it is essential to clarify the prevailing grenade damage structure in PUBG.
When a grenade is hurled in-game, its damage is inflicted upon characters within the grenade's blast radius, with the extent of the damage varying based on distance. If there exists a form of cover, such as a building, within the radius of grenade damage, the design ensures that no damage is inflicted on the side opposite to the point of the throw. This mechanism is devised to consider not only structural components like buildings, but also objects such as iron gates with narrow cracks and vehicles with lower profiles.
The "V12 Vantage Roadster" Sports Car skin, one of the Aston Martin skins currently under scrutiny, was designed as a low-profile vehicle aimed to faithfully mirror the real vehicle model. This inadvertently led to situations where characters do not receive damage from grenades detonated on the opposite side.
Merging the structure of the original content with the new content unfortunately has produced unexpected outcomes. Our development team is currently discussing solutions for these improvements. To address the issue of not taking damage from grenades in certain situations, it may be more necessary to revalidate and modify the grenade damage structure rather than modifying certain vehicles or Special Vehicles Skins. However, if the grenade damage structure is modified, it could significantly influence the overall grenade gameplay experience that players are used to. Therefore, due to the need for extensive discussions and verification steps, we hope you understand that we cannot immediately promise a fix.
2) Headshot Obstruction Due to Elevated Vehicle Seats
The issue surrounding Aston Martin's "elevated vehicle seats obstructing headshots", which has garnered substantial feedback, also stems from the faithful integration of one of the distinctive features of the original Aston Martin vehicles – the elevated vehicle seats. In PUBG, vehicles adhere to a system where damage assessment is contingent on their visual attributes. This principle equally applies to Special Vehicle skins with altered modeling. As a result, the elevated vehicle seats (specifically the headrest portion) of the Aston martin skins happened to become a barrier against incoming hits to the head.
While the consistent application of these rules to all vehicles initially seemed unproblematic, this inadvertently rendered the head – a crucial vulnerability in PUBG – impervious to damage.
After deliberate consideration of player feedback, our development team arrived at a decision to amend the Aston Martin skins, enabling headshots to penetrate the headrest portion of vehicle seats in the forthcoming #25.1 live server update.
This modification is achieved while retaining the visual integrity of the original Aston Martin vehicles, thereby eliminating the need for additional modeling adjustments. To elaborate further, this modification enables penetration of the headrest portion, distinguishing it from other vehicles. Admittedly, this deviation from the established PUBG norms might appear visually unconventional, yet this choice was prompted by a belief in the paramount importance of mitigating the advantages arising from the skin's application.
3. Conclusion
We extend our heartfelt gratitude for sharing your invaluable insights concerning the Aston Martin Special Vehicle skins. We warmly encourage you to sustain your interest and active involvement on the test server, as we remain committed to diligently assessing and integrating your feedback.
While we pledged to enhance our communication methods, we acknowledge that there are still aspects that require attention. This experience has spurred us to explore more effective means of engagement than our current approach. Your unwavering affection for PUBG does not go unnoticed, and we sincerely request your continued enthusiasm and support as we continue on this journey together.
Welcome to the eighth Store update of 2023. August's Store update introduces you to Aston Martin Special Vehicle skins, a new Custom Lobby skin, and Viking Invader Collection skins!
Also, keep an eye out for additional items that'll be added to the Store!
Clan/Nickname Change
Clan name and nickname changes are now case sensitive.
New Items and Skins
※ The items shown below may reappear through other in-game platforms (such as the Workshop, Your Shop, etc.) and/or events and promotions even after their sales periods.
※ The sales periods shown below are subject to change.
Crafter Pass: Aston Martin
Introducing the brand new Crafter Pass for our Aston Martin collaboration. Obtain rewards to craft your own Aston Martin! What's more, you can also get exclusive Aston Martin skins!
Sales Period
PC
UTC: August 9, After live server maintenance - October 4, 12 AM
KST: August 9, After live server maintenance - October 4, 9 AM
Console
UTC: August 17, After live server maintenance - October 12, 4 AM
KST: August 17, After live server maintenance - October 12, 1 PM
Workshop: Aston Martin
Don't let this chance to build and mod your one and only Aston Martin slip away! Open Prime Parcels that now contain even more items to obtain Aston Martin Tokens as well as Schematics for the new Aston Martin Special Vehicle skins and customizable items!
Sales Period
PC
UTC: August 9, After live server maintenance - October 4, 12 AM
KST: August 9, After live server maintenance - October 4, 9 AM
Console
UTC: August 17, After live server maintenance - October 12, 4 AM
KST: August 17, After live server maintenance - October 12, 1 PM
Special Crafting Closing Date
※ The Special Crafting - Aston Martin tab will be accessible only until the following dates.
PC
UTC: October 9, 12 AM
KST: October 9, 9 AM
Console
UTC: October 17, 4 AM
KST: October 17, 1 PM
Custom Lobby Skin
Ever wanted to show off your collection of cars? Our new Custom Lobby skin: Showroom is here for August and will always be on sale hereafter!
New vehicle animations have been added.
When ready, the vehicle lights turn on with a startup sound.
Dirt Bike does not have headlights, so only the startup sound plays.
The On/Off and preview settings for vehicle animations have been added to Lobby Customization.
The vehicle animations can be observed by pressing the "Play" or "Ready" button with the Survivor Base or Showroom lobby skin applied.
Certain Legendary Special Vehicle skins include special animations and these may vary depending on the skin.
The McLaren GT Special Vehicle skin lobby display settings have been changed as the following.
"McLaren GT Elite" Sports Car
Removed "toggle vehicle door" setting.
Special animations include opening/closing of doors and boost effect.
The special animations for Aston Martin Special Vehicle skins are as follows.
"DBX707" SUV
Opening/closing of doors and boost effect
"V12 Vantage Roadster (Luxe)" Sports Car
Opening/closing of doors, boost effect, and convertible roof function
Sales Start Date
PC
UTC: August 9, After live server maintenance
KST: August 9, After live server maintenance
Console
UTC: August 17, After live server maintenance
KST: August 17, After live server maintenance
Viking Invader Collection
Beware, the Vikings have arrived to invade the battlegrounds.
Sales Period
PC
UTC: August 23, 2 AM - May 14, 2024, 2 AM
KST: August 23, 11 AM - May 14, 2024, 11 AM
Console
UTC: August 31, 4 AM - May 23, 2024, 4 AM
KST: August 31, 1 PM - May 23, 2024, 1 PM
Weapon Skin Update
Hideout: Contraband Crate
This month's Contraband Crates feature two new Valhalla weapon skins that will complete your Vikings look!
※ The probabilities for items obtainable from Contraband Crates can be found on the Hideout - Contraband - More Details - Probability to acquire page.
Sales Period
PC
UTC: August 9, After live server maintenance - November 30, 2 AM
KST: August 9, After live server maintenance - November 30, 11 AM
Console
UTC: August 17, After live server maintenance - November 30, 4 AM
KST: August 17, After live server maintenance - November 30, 1 PM
Hideout: Scrap Broker
New Items
[BATTLESTAT] Valhalla - SLR
[BATTLESTAT] Valhalla - ACE32
Sales Period
PC
UTC: August 9, After live server maintenance - November 30, 2 AM
KST: August 9, After live server maintenance - November 30, 11 AM
Console
UTC: August 17, After live server maintenance - November 30, 4 AM
KST: August 17, After live server maintenance - November 30, 1 PM
PUBG - Fast Track Groza Value Pack
Show off your swift maneuvers and lightning-fast reflexes with Fast Track - Groza!
Sales Period
PC
UTC: August 9, After live server maintenance - October 4, 2 AM
KST: August 9, After live server maintenance - October 4, 11 AM
Console
UTC: August 17, After live server maintenance - October 12, 4 AM
KST: August 17, After live server maintenance - October 12, 1 PM
Your Shop
Your personalized shop with discounted goods is reopening this August!
Today, we are here to reach out and connect with our global community of fans to address certain aspects of the recently released Update 25.1 and the feedback you have shared. Further, we wish to propose a new initiative that will weave your invaluable feedback and suggestions into the game development process.
In Patch Notes - Update 25.1, we presented Dragunov, an innovative firearm featuring a unique probabilistic damage system. Following this announcement, we've monitored your responses and carefully analyzed the Test Server data. Considering your feedback and the concerns brought to light, we've made the decision to suspend the release of Dragunov on the Live Server.
Our primary motive behind introducing Dragunov was to enrich gameplay variety and add an element of delightful unpredictability. However, we wholeheartedly recognize that our players are the ones who must adapt to these updates, and that such modifications can substantially alter the core gameplay that we collectively treasure. Furthermore, we acknowledge that the probabilistic damage system introduced by Dragunov creates variables beyond players' control, possibly deviating from the intended gameplay experience.
Not only that, your comments on the performance of the AUG, as conveyed in our recent Dev Letter, have been noted.
We concur there's room for more immediate player engagement beyond our conventional approach to updates - announcements, community monitoring, and feedback collection - as we agree that each update could potentially profoundly influence gameplay experience.
Thus, with all these in mind, we are ready to go beyond our internal dialogues and testing processes by integrating your feedback directly into our development process. We aim to establish a more thorough player validation and feedback mechanism during content creation and rollout.
In accordance with our commitment to nurturing a more intimate connection with our community, we're preparing to launch a survey concerning modifications to Dragunov and AUG.
[Survey: Dragunov, AUG]
Let us know your perspectives regarding the Dragunov and AUG.
Today, we are introducing this proposal as an innovative approach to foster a more engaged relationship with our community. Our goal is to move beyond conventional update surveys and to delve deeper into your thoughts and ideas, fostering an exchange that we can translate into tangible improvements within the game - our initial step will be to gather feedback on specific aspects of gunplay, and subsequently, announce the results through a more direct communication method and apply these changes to the game.
We acknowledge that not all of our players will be able to participate in this survey. However, we assure you that we will continue to closely monitor global communities beyond the survey, with an aim to ensure that every player's voice is heard.
This is our initial venture into such a method of communication, and while there may be room for improvements, we are optimistic that if this initiative proves to be beneficial for our game environment and community, we will actively incorporate this communication approach for future updates.