Hey everyone,

We've been receiving some questions about the PGI Exclusive Skins and wanted to clarify exactly how to get them.



How do I get the PGI Exclusive Skins?

• 1 exclusive skin will be distributed each day to those who attend PGI. See the image above for a breakdown of when each skin is available.
  
• You must have a ticket and must be in-person at the Mercedes-Benz Arena in Berlin, Germany on each of the PGI dates to receive all the skins.
  
• Skins will be distributed via a gift code.
  
• If you’ve purchased tickets, but do not attend in person, you are not eligible to receive the skin for that day.

Will the PGI Exclusive Skins be sold separately?
No, they are only for PGI attendees.

Will I be able to purchase the PGI skins on the Steam Market?
Yes, items will be available on the Steam Market about a month after they've been claimed.

If you are planning on attending PGI and still need tickets, you can purchase them here: http://pgi.playbattlegrounds.com/tickets

See you in Berlin!


#PGI2018 #RoadtoBerlin

Hi everyone,

Last week, we released “Event Pass: Sanhok” alongside our new 4x4 map, Sanhok.

We’ve received a lot of great feedback about Sanhok and the Event Pass so far, but there have been some issues due to server instability, unclear mission wording, and missions which are not completing, despite players meeting the requirements.

Our team is currently working on these issues to make improvements, and we will continue to collect feedback from the community to make the Event Pass missions error-free, and as enjoyable as we possibly can.

To compensate for any potential XP losses that you may have faced due to the issues mentioned above, we will be running a XP login reward event as shown below.

Event Start
June 29, 2am PDT / June 29, 11am CEST / June 29, 6pm KST

Event End
July 2, 2am PDT / July 2, 11am CEST / July 2, 6pm KST

Event Participation Method
Log into the game during the event duration outlined above.

Event Reward
If you log into the game anytime during the event, you will be given a single bonus of 400XP towards your Event Pass progress.

Some extra things to keep in mind:
- The event reward will be shown as a pop-up once you log into the game.
- You will only be given the reward once, even if you log in multiple times.
- If you fail to receive a reward during the event, please contact our customer support for further help.
- Also reach out to customer support for any other issues with the Event Pass (such as problems receiving rewards).

Hi everyone,

Before we get into the patch notes, we’d like to talk about Event Pass: Sanhok.

As we’ve said in the dev notes, the Event Pass was introduced to let players experience a different way to enjoy new PUBG content. Your feedback regarding the Event Pass has been extremely valuable to us, and we’re making some changes based on the feedback received.

Firstly, we’ve upped the daily XP limit and reduced the minimum play time required to count towards mission progress. We’re implementing these changes first on the test server. The changes will be added to the live servers as soon as possible.

We will continue to monitor your feedback and address other issues related to the Event Pass in the near future.

• Event Pass system's progression mechanisms have been adjusted.
  
  • Daily XP Limit 80 → 120
    
  • Minimum play time required to count towards mission progress: 5 minutes → 2 minutes
    
  • Minimum play time required to acquire XP: 5 minutes → 2.5 minutes
    
  • Base play time XP payment is now granted in 2.5 minute intervals, instead of 5 minute intervals. Previously, 2 XP was granted every 5 minutes, now 1 XP is granted every 2.5 minutes.
• For Duo or Squad games, mission progress is updated when your team wins the game, or when your whole team is eliminated.
  
• 'Reach top 3 without killing anyone in Solos' mission requirements have been changed. The mission now requires reaching top 3 with 2 kills or less.

• Aviator Crate is now included in the Random Crates, and the overall chance of acquiring each crate has been changed as follows:

• The volume of footsteps has been slightly increased.

• Optimized memory encryption mechanism to decrease lag.

• Fixed an issue where walking on thatched roofs on houses in Sanhok did not produce footsteps.
  
• Fixed an issue where even under correct zeroing settings, the ADS aim point and actual bullet trajectory were slightly misaligned.
  
  • This issue was most noticeable with the QBZ and crossbow

By now, you’ve probably gotten a few drops in on Sanhok, or newest 4km x 4km map.

From the beginning, it was our goal to let you in on Sanhok’s development—you even helped us build it. Now that the map is out, we want to give you an even deeper look behind the scenes at PUBG and into the creation of Sanhok from concept to release.

Check out the full story below.

https://www.youtube.com/watch?v=Unp5CI-yliE&feature=youtu.be

Our new map, Sanhok, is finally available on live servers! (Drop Temple unless you’re scared.)

At the same time, we’ve just released our first ever Event Pass, a special bundle of missions and rewards that runs for the four weeks after Sanhok’s release. Event Pass: Sanhok is available now for purchase on Steam and in the in-game store.

To learn more about the Event Pass, check out this super fresh animated microsite. Also check out this post to learn about two additional items everyone can earn for free (not shown on the microsite).

Hi everyone,

Our new map, Sanhok, is coming to live servers in under 24 hours. Starting soon, the servers will go down for an extended period of maintenance and you’ll be able to start downloading the supersized Sanhok patch. Please note that the map won’t be playable until maintenance concludes.

Maintenance Begins and Download Becomes Available:
June 21, 5pm PDT / June 22, 2am CEST / June 22, 9am KST

Maintenance is expected to last around six hours, but could go for longer.

Because the patch contains a new map, we expect the download to be bigger than normal: over 13GB. We’re also shipping some new tech this time around that we hope will make future updates a little less massive.

To learn more about all the changes coming with this patch, check out the Update #15 notes.

Check out "The Journey to Sanhok" infographic below, which summarizes some of the key stats and interesting info from our 4 rounds of Sanhok testing.

Hi everyone,

We’ve been paying close attention to all the feedback you’ve shared about our first ever Event Pass, which we’re running to celebrate the launch of Sanhok on live servers.

Many of you seem pretty excited about the 17 permanent, exclusive cosmetic items included with the Event Pass (including the full Jailbird set, Escapee set, Prison Guard uniforms, and Beach set).

But we’ve also heard from many of you that you’d like the chance to earn more permanent items, even if you aren’t paying for the Event Pass. We want the event to feel fun and meaningful for all our players, so we’re introducing two new items that you can permanently unlock for free. You’ll be able to unlock these by completing the Event Pass missions regardless of whether you pay for the pass.



We hope you like these new rewards! Remember that all players who reach certain levels will earn a free nickname change and a permanent, exclusive parachute skin as well.

One more thing: We failed to properly explain why we included some “trial” items as part of the event, and why those items aren’t permanently unlockable even for players who buy the pass. The main reason is that we wanted to let players just try out some of the most popular items from crates we’ve released in the past. We thought it’d be cool to give all players a chance to try them out during the launch event. But, we’ve heard your feedback on this. We will continue to work on creating new ways to allow you to unlock great content in PUBG, and that includes offering cooler ingame swag. We’ll keep thinking about how to better use trial items in the future.

Thanks for reading!

See you soon on Sanhok.

Hey everybody,

We’re excited to announce that tickets for the PUBG Global Invitational 2018 (PGI 2018) are now available for purchase!

PGI 2018 will be held from July 25 through July 29 at the Mercedes-Benz Arena in Berlin, Germany, where 20 of the top PUBG teams in the world will face off against each other for a share of the massive $2 million prize pool.


Those attending PGI 2018 have their choice between two types of tickets: Premium Class and First Class.

First Class ticket purchasers can also choose to purchase Duo (2 person) and Squad (4 person) packages if they are planning to attend with friends or family.

More details on ticket type and pricing can be found on the official PGI website:
https://pgi.playbattlegrounds.com/tickets


To commemorate the 2018 PUBG Global Invitational, we’re releasing a set of exclusive skins. The skin set, which consists of a mask, hoodie, pants, and a pan, will be free for anyone who attends the tournament!


We hope you join us for our first-ever PUBG Global Invitational. There’s sure to be non-stop fun and excitement for everyone as these teams battle it out, as well as plenty of on-site events and giveaways.

See you in Berlin!

For more information on all things PGI, visit the Official PGI Website: https://pgi.playbattlegrounds.com

#PGI2018 #RoadtoBerlin

As you know, one of our highest priorities is working towards eliminating hackers and cheaters from PUBG. We’ve made great strides in this area recently, but unfortunately sometimes we get it wrong, which was the case recently when a number of players were improperly banned and were unable to access the game for a period of time.

While we will continually work to improve these cheat detection methods, we ask for your patience on the hopefully few occasions where a false ban happens.

For those players who were affected, we will be granting a small compensation of 20,000 BP to your accounts. Compensation should already be showing up in affected players accounts. Please check below for full details on which accounts are eligible to receive this compensation. We apologize for anyone who missed out on game time due to this error and hope that this compensation helps make up for that lost time.

Bans will be removed and compensation will be provided for players that meet the following conditions:

• Logged into the 3.8.38.15 version between June 16, 11am - 1:30pm PDT / June 16, 8pm - 10:30pm CEST / June 17, 3am - 5:30am KST
  
• Were wrongfully banned due to internal ban detection logic

Sanhok’s launch is near, and we recently announced that alongside the new map we’re also introducing a new way to unlock content in PUBG.

Event Pass: Sanhok will officially launch on June 22, the same time as Sanhok.

To learn more about the Event Pass, check out this hella sweet animated microsite.