Hi Catanians,


we just released a fix that should make custom matches way more reliable to initiate properly. Please note that this might also have an effect on the overall performance of the servers since this process turned out to be very ineffective.

As a next step, we will tackle the Automatch matchmaking process which was heavily affected by the bad performance as well. With our systems less stressed, we should be able to get a clearer picture on what to tackle there. A few things we already have analyzed and working on solutions for. Most prominently the issues with the Error message about the map.

We also have been able to whitelist our automated emails with yahoo as well as t.online. For t.online it might take another 24 hours for the whitelisting to actually take effect but after that, you can reset your password via the password forgot option on the login screen and then log in. Please note that your new password needs to be 8 characters long. The same goes of course for yahoo users.


Best join our Discord server for the altest news: https://catanuniverse.com/community/

All existing accounts will be moved to our new server structure upon login.
If you have a non-registered account click on "Play without login" to log in and migrate.

Please note that your friends list and your guild may appear empty after your account has moved. However, as soon as your friends and guild members have also moved, they will be automatically added to your list and guild.

Hi Catanians,

our team pushed hard for a release today but unfortunately, we have to delay the release of the client until tomorrow Nov 4th.

We want to give you some info about what was happening in the past few days and where we are right now:

On Monday night the servers of our old provider went offline and they started to back up the user database.

We received a compressed form of this backup on Tuesday which we had to download and unpack. This step alone (creating the backup, downloading, and unpacking it) took more than 24 hours due to the millions of accounts we have in Catan Universe. We knew before this will take as long as it did because we tested it already a few times.

On Wednesday we started prepping the database we received to allow for the migration to our new server and backend provider. This is an automated process that unfortunately is taking way longer than we anticipated and tested.

The preparation of the database for the migration is a crucial step to make sure the actual migration of your accounts works as intended.

Since we are running out of time today to orderly release one platform after the other, we made the decision to postpone those releases until tomorrow. This will allow us to monitor the migration throughout the day. Please keep in mind that we are working in the CET timezone so for you this might be during the night or in the early morning. But as we stated before, all you need to do is download the new client once it's available. Everything else will be explained in the game.

We are truly sorry about the delays but we do not see any point in rushing into a release of the game clients if the database is not ready yet and especially if at some point our team wouldn´t be available to monitor the process due to it getting too late in the day.

Hello Catanians,

Due to the planned migration to our new backend and server provider, Catan Universe will be offline from November 1st to November 3rd. This means that you will not be able to play.

Our team will use this time to prepare everything so that you can migrate your account on November 3rd with the 2.2.10 update.

Please inform other members of the community if they may not have seen this message.

Hello Catanians,

as many of you have already noticed, there were problems with the 2.2.10 release. This update is to migrate all your user accounts to a new infrastructure, as the old one will unfortunately be shut down. More about this in the previous update news.

During our tests on the current infrastructure, we found out that we have to keep the servers offline much longer than planned. This is the only way we can ensure that your purchases, friend lists, guilds, and most importantly your ELO, etc. will move with you.

We will therefore now follow our Plan B.

On Monday 31st Oct the servers will be shut down at midnight [CET]. This means that from the 1st of November it will not be possible to play anymore. The servers will remain offline until November 3rd. This gives us enough time to save your data and prepare for the migration. On November 3, during the course of the day, each platform will receive updates that will allow you to access the new servers and migrate your accounts.

So please note that you won't be able to play on November 1 and 2. You will be able to play again during the 3rd of November.

We apologize for this circumstance and we hope for your understanding.

Hi Catanians,

servers will go into maintenance mode today (OCT 26th) at 11 am [CEST]. Please note that you won't be able to play during the maintenance. It is our goal to release update 2.2.10 and with it allow you to migrate to our new servers. We will let you know about the latest developments here.

Hi Catanians,

Tomorrow, October 25th Catan Universe will switch to its new server and backend provider. Our team worked all year to make that happen.

On the day of the backend switch, our old servers will go into maintenance mode at around 10 am [CEST]. This means you won´t be able to play until you update your game to the newest version which will automatically connect you to our new servers.

Please note that we will roll out the new update platform by platform to ensure that the migration of your accounts works as smoothly as possible. This means that you might not be able to play for a more extended period. We will have to ask for your patience and understanding. We will inform all users here on discord and on social media about the progress of the rollout.

https://catanuniverse.com/community/

Important info for your account migration:

If you have a registered account, (email and password) your migration flow is as follows:

1. Download update 2.2.10
2. Enter your email address and password
3. You will see a prompt that you have received an email
4. We will send you an email with your new password
5. Use that password to login into your account and finish the migration process
It is possible that the migration fails. In that case, you will receive an email telling try again. Please be patient during the login process. The migration can take up to a minute.

If you have an unregistered account (username only) your migration flow is as follows:

1. Download update 2.2.10
2. Scroll down if necessary and click on “play without login”
3. The login will take a while. Please be patient.
4. Your account will be automatically migrated
If the migration fails, you will see a pop-up advising you to try again. Please be patient during the login process. The migration can take up to a minute.

Please note that during the migration, the servers will be busy. This could lead to unintended errors or waiting times. We will have to ask for your patience. Our team will monitor the whole process and act if needed.


EDIT:

Hello Catanians,

unfortunately, we have to postpone the release of version 2.2.10 and with it the migration of your user accounts. During the maintenance work, we encountered a bug in the payment system of the STEAM version, which we need to resolve before a release of version 2.2.10.

We apologize for the inconvenience. You can now log back into the game normally without an update and continue playing.

We will provide you with more information here as soon as we have it.

Unfortunately we had to roll back the Steam update back to 2.2.8 . During the roll out process the Mac Os version integrated in the in the Steam version broke. We are currently investigating what caused this issue. But 2.2.8 is compatible with 2.2.9. You can still play with your friends and online.

Hi Catanains,

this Update includes the following changes:

Unity Engine Update

Scout Achievement is now obtainable again by playing a game in “The Game” expansion

Resolved display issue of Bank and player trade

Resolved A.I crash on rare occasions at the end of the game

Hi Catanians,
only on Sunday April 17th 2022 we will offer major discounts of up to 60% on all expansions in CATAN Universe.