Hello, Tamers!

We have an announcement for a regular maintenance.

The details of today's server maintenance are the following:
----------------------------------------------------------------------------

Date : Nov. 15th, 2016

Estimated maintenance period :

09:00 PM ~ 02:00 AM (PST)
12:00 AM ~ 05:00 AM (EST)
05:00 AM ~ 10:00 AM (GMT)
02:00 PM ~ 07:00 PM (GMT+9)

09:00 PM ~ 03:10 AM (PST)
12:00 AM ~ 06:10 AM (EST)
05:00 AM ~ 11:10 AM (GMT)
02:00 PM ~ 08:10 PM (GMT+9)

Contents : Regular server stabilization, updates, bug fixes, etc.

----------------------------------------------------------------------------

※ Tamers will not have access to Digimon Masters Online while the maintenance is taking place.
※ Maintenance period may differ without notice depending on various conditions.

Thank you for your support.

Digimon Masters Online is now playable.

Hello, Tamers!

We have an announcement for a regular maintenance.

The details of today's server maintenance are the following:
----------------------------------------------------------------------------

Date : Nov. 15th, 2016

Estimated maintenance period :

09:00 PM ~ 02:00 AM (PST)
12:00 AM ~ 05:00 AM (EST)
05:00 AM ~ 10:00 AM (GMT)
02:00 PM ~ 07:00 PM (GMT+9)

09:00 PM ~ 03:10 AM (PST)
12:00 AM ~ 06:10 AM (EST)
05:00 AM ~ 11:10 AM (GMT)
02:00 PM ~ 08:10 PM (GMT+9)

Contents : Regular server stabilization, updates, bug fixes, etc.

----------------------------------------------------------------------------

※ Tamers will not have access to Digimon Masters Online while the maintenance is taking place.
※ Maintenance period may differ without notice depending on various conditions.

Thank you for your support.

Digimon Masters Online is now playable.

Hello, Tamers.

Recently, we have been facing serious issues of several players abusing our payment systems by committing unjustified payment cancels/refunds, Chargebacks, etc.

Therefore, we have permanently suspended the accounts of all applicable players (according to the Operation Policies of Move Games/Steam) to prevent any negative impacts of the abusing to the game.

Accordingly, we have developed a security system which can/will track down the abusers real-time to block all related accounts permanently.

Lastly, if you would like to request a proper refund for your purchase, we would like to advise you to contact us at: support@gameking.com in advance.

Proper Refund Procedure:

1. Request refund via email
2. Item retrieval process
3. Refund complete

We, Move Games, will spare no efforts to prevent any possible harm to innocent players.

Thank you for understanding.

Hello, Tamers.

Recently, we have been facing serious issues of several players abusing our payment systems by committing unjustified payment cancels/refunds, Chargebacks, etc.

Therefore, we have permanently suspended the accounts of all applicable players (according to the Operation Policies of Move Games/Steam) to prevent any negative impacts of the abusing to the game.

Accordingly, we have developed a security system which can/will track down the abusers real-time to block all related accounts permanently.

Lastly, if you would like to request a proper refund for your purchase, we would like to advise you to contact us at: support@gameking.com in advance.

Proper Refund Procedure:

1. Request refund via email
2. Item retrieval process
3. Refund complete

We, Move Games, will spare no efforts to prevent any possible harm to innocent players.

Thank you for understanding.

Hello, Tamers.

Recently, we have been facing serious issues of several players abusing our payment systems by committing unjust payment cancels/refunds, Chargebacks, etc.

Therefore, we have permanently suspended the accounts of all applicable players (according to the Operation Policies of Move Games/Steam) to prevent any negative impacts of abusing the game.

According to these facts, we have developed a security system which allows us to track down additional abusers real-time to block all related accounts permanently.

If you would like to request a proper refund for your purchase, we would like to advise you to contact us at: support@gameking.com in advance.

Proper Refund Procedures:
1. Request refund via email
2. Item retrieval process
3. Refund complete

MoveGames will always do our best to prevent any possible damage to innocent players.

Thank you for understanding.

Hello, Tamers.

As we have discovered a side-by-side error that randomly occurred when launching Digimon Masters Online, we have applied according solutions for the error and the players who have experienced it.

IF you are facing difficulties launching DMO, please uninstall the entire directory of the game and re-install a new copy.

If you have any questions, please let us know.

Thank you for your support.

Hello, Tamers.

As we have discovered a side-by-side error that randomly occurred when launching Digimon Masters Online, we have applied according solutions for the error and the players who have experienced it.

IF you are facing difficulties launching DMO, please uninstall the entire directory of the game and re-install a new copy.

If you have any questions, please let us know.

Thank you for your support.

Hello, Tamers!

We would like to inform you regarding the issues that recently occurred on Omegamon server.

The following are the reported issues that we have confirmed so far.

1. Unlocked Evolution slots of Digimons resetting when player re-logs in after being offline for a while
2. Unlocked Riding Modes of Digimons resetting when: same as above
3. Digimon’s EXP and Skill Point resetting when: same as above

Accordingly, we have dealt with the problems as the following:

1. All initialized evolution slots are restored, however, Evoluters and evolution-related items are planned to be compensated for at around:

10:00 AM, Nov 8th (GMT+9)
05:00 PM, Nov 8th (PST)/08:00 PM (EST)
01:00 AM, Nov 8th (GMT).

2. Riding Mode slots have not been restored. But instead, Riding Mode items have been provided.
3. Digimon EXPs and Skill Points have been restored to equivalent/higher values than the original.

※ Note: All compensation items will be provided to Gift & Reward Storage. Please kindly be reminded that the items will expire after 7 days if not moved to inventory.

If you have any other questions, please feel free to post a thread on the Discussions section of our Steam Community Hub.

Thank you for your support.

Hello, Tamers!

We would like to inform you regarding the issues that recently occurred on Omegamon server.

The following are the reported issues that we have confirmed so far.

1. Unlocked Evolution slots of Digimons resetting when player re-logs in after being offline for a while
2. Unlocked Riding Modes of Digimons resetting when: same as above
3. Digimon’s EXP and Skill Point resetting when: same as above

Accordingly, we have dealt with the problems as the following:

1. All initialized evolution slots are restored, however, Evoluters and evolution-related items are planned to be compensated for at around:

10:00 AM, Nov 8th (GMT+9)
05:00 PM, Nov 8th (PST)/08:00 PM (EST)
01:00 AM, Nov 8th (GMT).

2. Riding Mode slots have not been restored. But instead, Riding Mode items have been provided.
3. Digimon EXPs and Skill Points have been restored to equivalent/higher values than the original.

※ Note: All compensation items will be provided to Gift & Reward Storage. Please kindly be reminded that the items will expire after 7 days if not moved to inventory.

If you have any other questions, please feel free to post a thread on the Discussions section of our Steam Community Hub.

Thank you for your support.

Hello, Tamers!

First of all, we would like to sincerely apologize for a belated notice on Steam.

Originally, the maintenance hours of Omegamon server were planned as below:

4:00 PM ~ 6:15 PM (GMT+9)
11:00 PM ~ 1:15 AM (PDT)
7:00 AM ~ 9:15 AM (GMT).

However, the maintenance period has been extended for '45' minutes:

4:00 PM ~ 7:00 PM (GMT+9)
11:00 PM ~ 2:00 AM (PDT)
7:00 AM ~ 10:00 AM (GMT)

During the maintenance, solutions for several major bugs will be applied.

For further details, please visit: http://dmo.gameking.com/News/NoticeView.aspx?idx=2750

Thank you for your support.