Please be informed of the following changes that will occur on MAY 12.
1. Seria's Request 1,2 will be reset after MAY 12th maintenance. - Please click the Clear Quest button to clear the quest before the maintenance begins on MAY 12.
< Changes/fixes > - Encountering Gizel in Pandemonium War will no longer cause you and your party to disconnect. - Fixed an issue where players were not receiving Valhalla Coins after purchasing a package. - Fixed an issue where Hell Party was not working as intended in Powerstation and Zelva area. - Otherverse Energy Extinguisher from Life in Arad event has been fixed. - Fixed an error where players were unable to move to the next room in some maps. - Fixed minor text issues.
< Temporary Maintenance Compensation > - Fatigue Recovery Potion (30), Master Contract Package (3-days) - Valhalla Coins will be restored to players who purchased packages but did not receive coins. - Players who experienced disconnection due to encountering Gizel will be given 15 Rune Ores.
We have released a client patch to fix to fix the following issues.
- Male Slayer skills not working properly - Minor text errors in Quest/UI/Consumables - Few avatars images not displaying properly - [Asura] Thunder God Energy will now only hit enemies while the Murderous Wave is active.
In addition, we are currently investigating the following issues.
- Unable to advance to the next room in dungeons which is causing you to get stuck. -> If you are experiencing this issue, please contact our support team at http://neople.zendesk.com/hc/en-us/new.
- Encountering Gizel in Pandemonium War causes you and your party members to crash. -> We will be compensating all users who are affected by this issue during the next maintenance.
Not receiving Valhalla Coins after purchasing package. -> If you did not receive Valhalla Coins, the missing coins will be restored during the temporary maintenance on APR 24th.
We apologize for any inconveniences this has caused. Thank you for your understanding.
< Changes/fixes > - First purchase bonus of Valhalla Package is renewed (200 Time’s Guide Stones). - Neo Premium Contact+ and VIP Premium Contract benefits are renewed. - New items are added to Mileage Shop. - Character Progress Analysis page will no longer be available after the maintenance. - Any quests that are in-progress will be abandoned during the maintenance, including Seria’s Request 1 and 2. (However, quest materials will not be deleted and progress can be resumed by re-accepting abandoned quests after the maintenance.) - Purchase history of Valhalla Package will be reset. - Fixed an issue where character name was not being displayed properly in the guild tab. - Fixed an issue where 1st awakening buff skill from Crusaders/Enchantress was not being applied properly to characters without Tactician’s Contract. - New passive skills will be added to Valhalla Title Bead's skill enchant table and Platinum Emblem Box.
Please be informed of the following changes that will occur after the maintenance on Tuesday, APR 21, 2020.
▣ Auction Hall Items Returned - All items registered on the auction house before the maintenance will be returned to you.
▣ Mileage Reset - Mileage Points will be reset.
▣ Interdimensional Rift Additional Admission Ticket Changes - Interdimensional Rift dungeons will be removed during the maintenance. - Any [Interdimensional Rift Admission Ticket] you own will be changed to [Operation Hope Admission Ticket] and sent to your mailbox.
▣ Quest In-progress Reset - Any quests that are in-progress will be abandoned during the maintenance. - Quests in-progress or quests you are planning to complete can be reset if it is not cleared by the maintenance on APR 21.
▣ Tayberrs Ticket Removed - Tayberrs Ticket will be removed during the maintenance. (Tayberrs Tickets you own will be deleted.) - [Tayberrs Ticket Box (3)] from Pumpkin Ball’s Miscellaneous Shop will no longer be available.
< Contents & Events > - Lemidia Basilica - Mini Viking Pub - Arm of Ragnarok
< Sales > - Valhalla Package (Official Release) - Lost Treasure Update - Item of the Month
< Changes/fixes > - Sealed Talisman[M. Mechanic] has been fixed. If you already have the Sealed Talisman[M. Mechanic], use the item to obtain a Selective Sealed Talisman Box. - Interdimensional Rift Additional Admission Ticket will no longer be available in the Item Shop. - Valhalla Package(Pre-order) purchase count will be reset. - 5 Dark Knight Mastery Skills missing from the 5th Anniversary Rare Avatar Bottom has been added.
< Changes/fixes > - Sealed Talisman[M. Mechanic] has been fixed. If you already have the Sealed Talisman[M. Mechanic], use the item to obtain a Selective Sealed Talisman Box. - Interdimensional Rift Additional Admission Ticket will no longer be available in the Item Shop. - Valhalla Package(Pre-order) purchase count will be reset. - 5 Dark Knight Mastery Skills missing from the 5th Anniversary Rare Avatar Bottom has been added.
* 'Lemidia Basilica' will be added. - Lemidia Basilica can be entered through Hendon Myre. - 4 new NPCs will be added. - Magar Rosenbach - Oberith Rosenbach - Teida Beonarr - Shinjang * Grandis NPC will be moved to Lemidia Basilica. * Grandis NPC’s shop, equipment transfer, equipment sealing functions will be transferred to Magar Rosenbach.
* Rewards for the following events will be given out during the APR 7th maintenance. - Facebook 5th Anniversary Comment Event - Facebook 5th Anniversary Trailer tag/share Event
Below are the known issues after the maintenance on MAR 24th.
1. Selective Sealed Unique Talisman Box for Female Ranger contains the talisman for a different class. - The Sealed Unique Talisman[M. Mechanic] box will no longer be usable until the next maintenance. If you have already obtained the box, it will be fixed for you during the next maintenance.
We apologize for any inconveniences this has caused. Thank you
We will be performing a scheduled maintenance on MAR 24, 2020(UTC). Further details regarding the maintenance are listed below for your reference.
UTC (Universal Time Coordinated): MAR 24, 06:00 – 13:00 KST (Korean Standard Time): MAR 24, 15:00 – MAR 24, 22:00 PDT (Pacific Daylight Time): MAR 23, 23:00 – MAR 24, 06:00 EDT (Eastern Daylight Time): MAR 24, 02:00 – MAR 24, 09:00
We will be performing a scheduled maintenance on MAR 10, 2020(UTC). Further details regarding the maintenance are listed below for your reference.
UTC (Universal Time Coordinated): MAR 10, 06:00 – 13:00 KST (Korean Standard Time): MAR 10, 15:00 – MAR 10, 22:00 PDT (Pacific Daylight Time): MAR 9, 23:00 – MAR 10, 06:00 EDT (Eastern Daylight Time): MAR 10, 02:00 – MAR 10, 09:00
< Contents & Events > - Pit of Incarceration - The Tower of Despair Challenge - The Wedding Project of Succubus - The Bottomless Pit of Despair
< Sales > - Lost Treasure Update - Item of the Month
< Changes/fixes > - Fixed an error with Unidentified Talisman [Wave Chain] tooltip. - Fixed an issue where some Female Fighter's face avatars were not being displayed properly. - Ancient Mongolian Treasure Box event will be extended for two weeks.