Hello everyone, this is the Troubleshooter development team.

First of all, we would like to say that we were able to complete the development of the Crimson Crow DLC thanks to you for supporting the Troubleshooter.

Today, we have the news of digital art book and OST of Crimson Crow DLC.


[h4]1. About Crimson Crow DLC art book and OST:[/h4]

The digital art book of Crimson Crow consists of a total of 108 pages, and the OST contains 30 tracks.

The art book and OST cost 4.99$ each.

https://store.steampowered.com/app/2670390/

https://store.steampowered.com/app/2569740/

https://store.steampowered.com/bundle/33628/TROUBLESHOOTER_Complete_Collection/

If you choose product Troubleshooter: Complete Collection, you can buy all the components of the game at a discounted price.

The revenue from the art book and OST will be invested in updates to improve Troubleshooter: Abandoned Children, and the development of the sequel, Troubleshooter: Banished Children.

We will not stop trying to develop the game to repay the support of those who purchase art books and OSTs.


[h4]2. Contents Update:[/h4]

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: November 20th, 2023
  
• Monday 10:00 ~ 12:00 CET
  
• Monday 17:00 ~ 19:00 JST
  
• Monday 01:00 ~ 03:00 PST
  
• Monday 08:00 ~ 10:00 UTC

• Added a function 'Ask about unknown mastery sets' to Roberto on the Shooter Street.
  - Using Vills, you can purchase the information about unknown mastery sets.
  
• Added teams of 'Red Sand Companion' and 'Pascal and Serpent Tri-Stars' to Joint Drill.
  
• Added maps of three new battle field to Join Drill.
  
  
• Fixed a bug that the information 'Enemy appearance area' for some enemies were wrong.
  
• Fixed a bug that an ally's Punishment Auto Punishment didn't work when an enemy attacked an ally using their responsive attack in a specific condition.
  
• Fixed a bug that an effect increasing the number of usages of all abilities didn't work when a drone with Additional Booster module summoned.

We are going to do our best to provide you to enjoyable contents on the next update.

Thank you.

Hello everyone, this is the Troubleshooter development team.

We are going to have a maintenance for server stabilization and bugs fix.

The maintenance time is as follows:

• Daylight saving time is not applied.
  
• Date: November 20th, 2023
  
• Monday 09:00 ~ 11:00 CET
  
• Monday 17:00 ~ 19:00 JST
  
• Monday 00:00 ~ 02:00 PST
  
• Monday 08:00 ~ 10:00 UTC

We will continue to do our best to ensure that you can use Troubleshooter more stably and enjoyably.

Thank you.

Hello everyone, this is the Troubleshooter development team.

We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: October 20th, 2023
  
• Wednesday 13:00 ~ 15:00 CET
  
• Wednesday 20:00 ~ 22:00 JST
  
• Wednesday 04:00 ~ 06:00 PST
  
• Wednesday 11:00 ~ 13:00 UTC

• Added a scenario mission 'A Farewell to the Past'.
  
• Added a filter that lists mastery sets by its type.
  
• Added a Invulnerability buff for a character who does not start his / her first turn in the Joint Training.
  ( Enemies appeared in the Crimson Crow DLC will be added to the Joint Training with the next update. )
  
• Added the Steam achievements.
  
  • A Farewell to the Past
    
  • Crimson Crow
    
  • Art Enthusiast
    
  • No. 1 Troubleshooter
  
  
• Added masteries and mastery sets.
  
  
  
  
• Changed the effect of some masteries and mastery sets.
  
  
  
  
• Added modules and mdule sets.
  
  
  
  
• Changed the effect of some modules.
  
  

Thank you.

Hello everyone, this is the Troubleshooter development team.

For all the love and passion that you’re showing to us, we were able to develop “Troubleshooter” with love. Thank you for everything.

From the early access, we’ve been taking this long journey with all of you.
Since the last update of DLC “Crimson Crow” is en route, we’re doing our best to sew this up well.

From below, we’re going to talk about our future roadmap.




[h4]1. About “Crimson Crow” DLC[/h4]
The original goal that we set for October 21st last year when we were releasing “Crimson Crow” was to finish this DLC in August this year. But due to our lack of skills it got delayed and eventually, the last update of “Crimson Crow” DLC will be released on the time table below:

Maintenance Schedule

• Daylight saving time is not applied.
  
• Date: October 20th, 2023
  
• Wednesday 10:00 ~ 12:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 01:00 ~ 03:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC

It is the last planned update of “Crimson Crow” DLC, but we’ll keep watching our game and release other fixes and improvements later on.

We deeply apologize for the delay in the content update, which is the most wanted feature from our customers.




[h4]2. About the break due to Korean Thanksgiving day[/h4]
The holidays in Korea usually don’t surpass a week. Also, since Korea declares holidays by the lunar calendar, the exact date of holidays could differ.

This time, Korean Thanksgiving Day, one of the biggest holidays in our country, merged with other holidays in October, so a long holiday was made.

Considering we didn’t take a summer vacation this year, we decided to take 2 weeks of vacation to return to our hometown and spend time with our family.

We apologize to you again for this decision while “Crimson Crow” is still being developed.

As it’ll will affect our update schedule, we’ll try to compensate for the delay by making a full effort to our new content after the vacation.

During the vacation, community management and bug fixes will be done by telecommuting and rotation duty. Please understand that our response could be later than usual.




[h4]3. About the development of our sequel “Troubleshooter: Banished Children”[/h4]
(1) . About the sequel itself…

The main character of our sequel “Troubleshooter: Banished Children” will be a different figure from Albus.

We’re thinking about focusing on the separated Spoonists from the story of “Troubleshooter: Abandoned Children '' and the other Troubleshooters related to them while revealing new classes and enemies related to the new theme.

It’s possible that some of the characters from “Troubleshooter: Abandoned Children” can appear in “Troubleshooter: Banished Children”, but our sequel’s storyline will be a stand-alone in the Troubleshooter universe.
We know that some of our fans are expecting the next tales of Albus and his colleagues, and will be disappointed by this decision.

Nevertheless, we’re trying to take an adventure to present you with a more interesting experience. We believe that this adventure will bring more fun!


(2) About the development progress…

We are now working both on our DLC “Crimson Crow” and our sequel at the same time.

We are giving up on developing our sequel with the current game engine and trying a new one. Since we’re not familiar with it, we’re relying heavily on trial and error.

“Troubleshooter: Banished Children” will inherit and improve many features from “Troubleshooter: Abandoned Children” while greatly simplifying the features that were somewhat too complicated. From last year, we’re now building the base of our game features and contents with our new game engine.
It’s almost 50% percent done, and we’ll start developing the sequel when this task is 100% done.

We’re expecting that it’ll take a year or two before we present you with our sequel with early access.

During this period, our team will be tested with our power to sustain the development. It could be harsh and unforgiving but still, even this couldn’t happen without your love and support.




[h4]4. About the support on “Troubleshooter: Abandoned Children”...[/h4]
The release of the final update of “Crimson Crow” doesn’t mean that it is the end of the support for our game.
After we finish our final update of DLC, we’ll focus on improvement over existing content, QoL, and even more new content requested by the community.

With this, we’ll build on our experience with the improvements we should make in our sequel and present you better gaming experience to gamers who still enjoy “Troubleshooter: Abandoned Children”.

These kinds of updates will be released one or two per month before we start focusing our resources on our new game.

The updates like usual will be continued and normal missions will be added as our development goes on.

Thank you.

Hello everyone, this is the Troubleshooter development team.

First of all, during the temporary maintenance process conducted from 23:00 p.m. to 02:30 a.m. (PDT) on September 11, 2023, it was impossible to proceed with the game normally due to our mistake.

Additional temporary maintenance from 08:20 a.m.(PDT) have now resolved the problem.

However, we apologize in advance for not being able to recover abnormal game data that was carried out before the maintenance in the process of solving the problem.

In addition, abnormal game data can cause additional problems.

In that case, we would appreciate it if you could inform us of the problem through the 'Option' → 'Error Report' function.

We will do our best to solve the problem so that you can proceed with the game normally.

We would like to apologize and thank you again for waiting until this late hour.

Thank you.

Hello, this is the Trouble Shooter development team.

Today, after Asian server maintenance, we have found that the online mode was running innormaly by player's report. So we've been forced to perform another temporary maintenance to get things back to normal.

The maintenance will be 2 hours and we will reopen the servers as soon as the maintenance is complete.

Temporarily Maintenance Schedule:

- Date: 2023 September 12th, Tuesday
- Time: 6:20~ 8:20 (PDT)

We're really sorry for the disruption to your gameplay once again.

We'll do our best to fix it as soon as possible!

We sincerely apologise for the inconvenience!

Hello everyone, this is Troubleshooter development team.

We are informing you that the time required for server maintenance and content updates has been extended.

Extended time for maintenance and update:

• Daylight saving time is not applied.
  
• Date: September 12, 2023
  
• Tuesday 08:00 ~ 11:30 CET
  
• Tuesday 15:00 ~ 18:30 JST
  
• Tuesday 23:00 ~ 02:30 PST
  
• Tuesday 06:00 ~ 09:30 UTC

We would like to apologize again for not completing the mission within the time we promised you.

We will do our best to complete the maintenance as soon as possible.

Thank you.

Hello everyone, this is the Troubleshooter development team.

In the recent monitoring process for game server, the possibility of causing a mission in which players are participating has been detected.

To prevent unexpected situation, we decided to have temporarily maintenance for game server.

Temporarily Maintenance Schedule:

• North America:
  - Date: 2023 September 12th, Tuesday
  - Time: 23:00 ~ 23:30 (PDT)
  
• Asia:
  - Date: 2023 September 12th, Tuesday
  - Time: 23:00 ~ 02:00 (PDT)
  
• The maintenance time is different between North America server and Asia server.
  
• No temporarily maintenance for the Europe server and China server.

If the maintenance completes before the scheduled time, the servers will be opened immediately.

Please note the maintenance schedule above and hope you don't get inconvenience when you try to play the Troubleshooter.

Thank you.

Hello everyone, this is Troubleshooter development team.

The Japanese translation for the contents which had been omitted from last update has been uploaded.

If you want to play the game in Japanese, please update your Troubleshooter game.

Thank you.

Hello everyone, this is the Troubleshooter development team.

The translation for Simplified Chinese uploaded on August 17th, as we mentioned earlier.

But translation for Japanese has not been uploaded yet since our poor scheduling between the development team and the translator.

I'm sorry for those who is waiting for Japanese translation.

The Japanese translation will be uploaded on Friday, August 25th, and we will do everything we can to upload the Japanese translation as early as possible.

Thank you.