[h4]China Server Only[/h4]

Hello everyone, this is Troubleshooter development team.

We have completed the correction of the bug that occurred in the China server today.

We would like to thank everyone who waited for a long time.

Thank you.

----------- Updated ---------------


The development team corrected the problem. However, it is taking more time than expected to recover data from the affected users. As a result, the inspection will be carried out for another hour.

Estimated server opening time:
15:30 (CST)
16:30 (KST)
00:30 (PST)


----------- Original text ---------------
Hello everyone, this is Troubleshooter development team.

We found a serious problem on the Chinese server and will conduct a temporary inspection to correct it.

This temporary check is performed only on Chinese servers, so if you are using another server or using offline mode, the game progress will not be affected.

Hello everyone, this is Troubleshooter development team.

This update contains many pre-updates for the "Crimson Crow" DLC update that is currently in production. Pre-updates mainly include the addition of new masteries and modifications to existing masteries.

The development team tried to minimize the impact of these changes on the existing game experience, but we think there will be many shortcomings in these changes nonetheless. Please feel free to comment on these changes to the development team through the community. We will do our best to deliver a better gaming experience, taking into account the balance of the game's future content.


We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: September 23th, 2022
  
• Friday 10:00 ~ 12:00 CET
  
• Friday 17:00 ~ 19:00 JST
  
• Friday 01:00 ~ 03:00 PST
  
• Friday 08:00 ~ 10:00 UTC

New class masteries and modification
• Steal :
  
  
• Robbery :
  
  
• Pillage :
  
New masteries
• Inspire :
  
  
• Determination :
  
  
• Battojutsu :
  
  
• Thousand Cuts :
  
  
• Full Power Slash :
  
  
• All-out Pitching :
  
  
• Soul Binding :
  
  
• Spirit Binding :
  
  
• Spirit Affinity :
  
  
• Penance :
  
  
• Devotion :
  
  
• Meditation :
  
  
• Gospel :
  
  
• Prayer :
  
  
• Unlock :
  
  
• Acid Poison Dispension :
  
  
• Blood Ripple :
  
  
• Tendon Cut :
  
  
• Quick Chop :
  
  
• Unending Greed :
  
  
• Fresh Meat :
  
  
• Brutality :
  
New mastery sets
• Treasure Map :
  
  
• Renowned Commander :
  
  
• Sturm und Drang :
  
  
• Sword of Savior :
  
  
• Sword of Sky :
  
  
• Sword of Land :
  
  
• Steady Chain Fire :
  
  
• Field Strip&Cleaning :
  
  
• Break through the earth :
  
  
• Break through the light :
  
  
• Break through the limit :
  
  
• Quickstep :
  
  
• Krumping :
  
  
• House Dance :
  
  
• Ballet :
  
  
• Rebirth :
  
  
• Commune with Spirit :
  
  
• Flagellant :
  
  
• Apostle :
  
  
• Sabbath :
  
  
• Rapture :
  
  
• Descent of the holy ghost :
  
  
• Night Mist :
  
  
• Safecracker :
  
  
• Blood Well :
  
  
• Dismember :
  
  
• Merciless Pillage :
  
  
• Slaughterhouse :
  
  
• Guillotine :
  
Changed masteries
• Please click here to see the masteries before they are changed.
  
• Containing Attack :
  Amount of Action Time increase is reduced from 20 to 10 when an unit striking a target.
  
• Wind Magician :
  The effect of Hit Chance + 10% and Critical Hit Chance + 25% is changed to Critical Hit Chance + 10% and Critical Hit Damage + 25%.
  
• Goddess of Abundance :
  Required TP is changed from 2 to 3.
  
• Wind Road :
  Amount of regain SP is changed from 5 to 10 when the mastery is activated.
  
• Strong Wind :
  Amount of damage is changed from 50% to 100% when attacking a target in Stun status.
  
• Still Water :
  In case of attacking a target using an Attack Abilities in Still Stance status, the enemy's Block and Dodge decreases by 2% per 1 currently applied Water masteries.
  
• Rain Bucket :
  
  
• Fluctuating Waterflow:
  
  
• The Pain of Poison :
  
  
• Kelpie :
  
  
• Divide and Rule :
  
  
• Dilution :
  
  
• Boiling Poison :
  
  
• Rain Shower :
  
  
• Roaring Blaze :
  
  
• Frost Sword :
  
  
• Electric Shock :
  
  
• Sneakily :
  
  
• Stealthily :
  
  
• Smokescreen Movement :
  
  
• Envenom :
  
  
• Weak Point Attack :
  
Changed mastery sets
• Devoting Love :
  Changed the mastery combination.
  Before : Miracle + Recovery Support + Healing Wave + Light of Redemption
  After : Miracle + Recovery Support + Devotion + Light of Redemption
  
• Dancing Flame :
  
  
• Generator :
  
  
• Venom Sorcerer :
  
  
• Powerful Drug Prescription :
  
  
• Misty Rain :
  
  
• Fairy's Spring :
  
  
• Poisoning the Water :
  
  
• Wonderful Dance :
  
  
• Dynamic Dance :
  
Removed masteries
• Acid Coating
  
• Flowing Blood
Removed mastery sets
• Blood Red Vortex
• Changed Leton's Twister ability attack type to be 7 consecutive attacks.
  
• Changed the range of Heixing's Shooting Spree ability to be increased by 1.
  
  
• Fixed a bug that banning system doesn't work properly in a specific situation.
  
• Fixed a bug that the personal trading doesn't work.
  
• Changed the Hide can't be used if you are at enemies range of sight.
  
• Added a guide describing that the target gets Firewall status when the Hacking fails or Deactivate Control.

Thank you.

Hello everyone, this is the Troubleshooter development team.

A maintenance will be carried out to correct known bugs and stabilize the system.

Please refer to the time zone below for the maintenance time.

• Daylight saving time is not applied.
  
• Date: September 23th, 2022
  
• Friday 10:00 ~ 12:00 CET
  
• Friday 17:00 ~ 19:00 JST
  
• Friday 01:00 ~ 03:00 PST
  
• Friday 08:00 ~ 10:00 UTC

Any changes and additions made through the update will be announced in a separate notice on the day of the update.

Thank you.

Hello everyone, this is the Troubleshooter development team.

How are you doing these days?
First of all, we greatly thank you for all the kind encouragement that is given to us about the damage from the flood. Although our development is heavily delayed by the flood, we development team had the time to recover thanks to your understanding.

We had been developing this game and pursue our dreams to improve it for over 4 years. All thanks to your enthusiasm about our game. Early Access on 2017 December 31, official release on 2020 April 23, and the release of our first DLC "White Lion and Black Witch" on 2021 December 22, all these achievements couldn't be done without your support and love that you showed to us.

We will do our best to deliver you the joy and thrill of the world of "Troubleshooter". We know that we sometimes disappoint you for our slow update due to lack of our development skills, but we will never give up on this.

The following announcement is about our current development status and future roadmaps.




Our team has started the development of our new DLC "Crimson Crow" since the late of last July. The DLC contains about 8 scenario chapter long, and its story is heavily related to our new character "Misty Jäger". Misty is also the one who would be joining your company later. There will be 8 scenario missions and 2 violent cases and we're planning on something more than that. We'll show you about that later on.

Concerning our current situation, releasing the DLC after finishing it will take a very long time.
So we will release the DLC with the same method as we did in "White Lion and Black Witch". We will update the game for every 3 or 4 weeks, and we're looking forward to finish the development in 6 or 8 months. But we apologize in advance for our lack of development skills and unpredictable accidents like the flood delaying the updates. Please understand that we're doing our best to deliver you the best experience.

Due to the update plan above, we're going to sell the DLC in form of "Season Pass" at a price of about 10$. We also know that there are several worries about this business model, and it's fairly reasonable since we acknowledged our lack of development skills for many times. Although we decided to use this business model to raise fund for our development, we will do our best to present you the satisfaction that are worth the price at the end of the Season Pass.

We're looking forward to release the first update of the "Crimson Crow" DLC at the early of October.

We'll make an announcement again when we confirm our development schedule.

Thank you.





Since Early Access of the game, there were several feedbacks requesting more various costumes for their characters. So we started developing it to satisfy our fans and for more stable development right after the "White Lion and Black Witch" DLC. The concept design started at the early of this year but the actual development is delayed due to our excessive ambitions about those costumes. We now completed development of new costumes for 7 out of 11 characters.

For each character, we are making 2 to 3 costumes that has completely new concept, and 4 costumes including the ones that has different color based on those costumes. It takes about average of 4 weeks to make a costume, and those are consequently delaying the development process of "Crimson Crow" DLC.

Since we can't delay the release of DLC no more, we decided to create other costumes in parallel with the DLC and we're planning to finish the work before the completion of "Crimson Crown" DLC. Every costume that are available will be sold at 4$ for each character. We're also going to release a bundle set for those who want to collect all the costumes at discounted price. We're going to do our best. We'll release the product as soon as it's finished.

We expect you to show a lot of love for our new product.




Before the "Crimson Crow" DLC we'll continue on maintenance job and minor updates for every 2 or 3 weeks as we did usually. But our next update is going to be slightly delayed due to the damage from the flood.

After launching Season Pass for "Crimson Crow" we'll concentrate our all resources for developing "Crimson Crow" DLC. And after its completion, we're going to prepare for our next season of Troubleshooter series, the "Troubleshooter: Banished Children". This includes pushing ourselves through more challenging works such as improving processing or changing our game engine to improve the 3D graphic quality. As always, these kind of works will take a lot of time and efforts, but as we always did, we'll repay you wth better contents as we take more time.

Thank you for always supporting our development team.

Thank you.

Hello everyone, this is the Troubleshooter development team.

As the building where the development team resides was partially recovered from the flood damage, the development team returned to work.

However, the building's elevators and water purification facilities have not been restored, causing problems in normal work.

The development team is focused on fixing urgent bugs and stabilizing servers.

We are doing our best for ordinary work, but we ask for your understanding of the difficulties caused by the external environment.

Thank you.

Hello everyone, this is the Troubleshooter development team.

Since yesterday, there has been a record downpour in Seoul, Korea.

As a result, the basement of the building where the development team is located has been flooded and the building has been blacked out since yesterday evening.

The building management office is working on electricity recovery, but it's a difficult situation to solve in a day or two.

Although the development team has switched to telecommuting, it can be difficult to respond quickly to some tasks.

We ask for your understanding, and we will quickly return as soon as the development environment is normalized and prepare for the next update.

Thank you.

Hello everyone, this is the Troubleshooter development team.

A problem has been reported that the 'Intruder Under The Moonlight' quest added through today's update could not be completed.

The development team found the cause of the problem and fixed it with an hotfix.

However, since a mission that has already started will not be fixed, if this quest is not completed, you will have to start the mission again.

We apologize for any inconvenience caused to you.

thank you.

Hello everyone, this is the Troubleshooter development team.

We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: August 5th, 2022
  
• Friday 09:00 ~ 11:00 CET
  
• Friday 16:00 ~ 18:00 JST
  
• Friday 00:00 ~ 02:00 PST
  
• Friday 07:00 ~ 09:00 UTC

• Added quests after the level 35.
  
• Added a new map for the Occupation Battle on the Joint Drill.
  
  
• Changed the effect of the status below:
  
  
  
  
  
  
  
  
• Changed the effect of the masteries below:
  
  
  
  
  
  
  
  
• Changed the Cast Delay of the mastery Encourage from 30 to 0.
  
• Changed the Immortality Potion cannot to be used in the Joint Drill.
  
• Changed the equipments to be allowed for sharing on a single character's equipment slots.
  
• Changed the the Additional Difficulty 'High-Risk, High-Return' to be activated when a player opens the shop for the first time.
  
• Changed the Smoke Generator to be turned off when it goes malfunction. The buff related it will be disappeared but you can turn it on again if the number of uses are remained.

Thank you.

Hello everyone, this is the Troubleshooter development team.

A maintenance will be carried out to correct known bugs and stabilize the system.

Please refer to the time zone below for the maintenance time.

• Daylight saving time is not applied.
  
• Date: August 5th, 2022
  
• Friday 10:00 ~ 12:00 CET
  
• Friday 17:00 ~ 19:00 JST
  
• Friday 01:00 ~ 03:00 PST
  
• Friday 08:00 ~ 10:00 UTC

Changes due to the update will be notified through a separate notice on the day of the maintenance.

Thank you.