Hello everyone, this is the Troubleshooter development team

Have you all been doing well?

Thanks to your support, the "White Lion and Black Witch" DLC development was completed last year.

Today, I have brought news about new OST release and extra tracks to the existing OST.


When we released the first DLC, the dev team was sorry to the gamers that all tracks could not be included in the OST due to the copyright of the tracks.

In order to include all the tracks used in the DLC in the OST, the development team went through a process of consulting with copyright holders about the track sources that the development team did not have copyrights.

The release of the OST was delayed by two months due to copyright consultation and additional payment. We're sorry that we couldn't proceed with work faster.
( * ( * Sound sources provided by some copyright holders do not support the FLAC format. For this reason, some tracks are provided in MP3 format. ) )

This OST contains a total of 27 tracks and costs 4.99$.


https://store.steampowered.com/app/1856390

The proceeds from the release of the OST will be reinvested to give you more pleasure with better tracks.

Thank you.


Added 12 extra tracks to the existing OST. All the extra tracks are as below.

• 23. Arrival
  
• 24. Ten Years Memories
  
• 25. Minuet in G major BWV Anh. II 114 - Funk
  
• 26. Solveig's Song - Bossa Nova
  
• 27. Love Dream
  
• 28. Others Secretly Tears
  
• 29. Love Greeting
  
• 30. Twelve Variations on 'Ah vous dirai-je, Maman'
  
• 31. Fairy Tale of Brutality
  
• 32. Dandelion
  
• 33. Crosswalk
  
• 34. Snowing Night

Because of the copyright issue, as we mentioned above, there were missed tracks in the "Troubleshooter: Abandoned Children" OST.
There have been steady requests to add these tracks to the OST and the dev team also wanted the OST can include tracks as much as possible. So the dev team contacted the copyright holders of each track source directly.

However, despite our efforts, copyrights of some tracks were managed by publishers and were not allowed to be used in OST. The dev team would like to apologize to those who wanted all the songs to be added to the OST.
From now on, we will do our best to consider copyright and availability for OST in advance when using new songs.

You can check the tracks by downloading the OST again. But some of them only support the form of MP3 because of the copyright. We would ask for your understanding.


https://store.steampowered.com/app/1284900

The Digital Art Book is also being prepared for the release. We'll do our best to release it as soon as possible.

We'll be back in the next notice with the next update news.

Thank you.

Hello everyone, this is the Troubleshooter development team

The development team had the Lunar New Year holiday from Monday to Wednesday last week.

But one of the development team members was tested positive for COVID-19 and on the same day, all the development team received PCR inspection.

As a result, we ask for your understanding that the development team has not been working normally until this morning.

All of the development team had completed the second test by this morning, and all, including the confirmed case, tested negative.

We will step up efforts to communicate with you and prepare for the next update from today.

Thank you.

( Below issue has been fixed. )

We checked the issue that the language of the game is displayed in English regardless of the language set in the game. The development team is currently figuring out the cause of the problem. We apologize for the inconvenience caused by the game.

Until the dev team fix the issue, please use below method and set the language you want.

[Option] → [INTERFACE] → [Language]

Thank you.

*********************************

( Below issue has been fixed. )

Hello everyone, this is Troubleshooter development team.

After today's update, a bug has been reported that when clicking on the shop NPC in the ShooterStreet does not respond.

Currently, the development team is trying to determine the cause of the bug.

We will fix it as soon as possible so that there is no inconvenience to the game progress.

We apologize for any inconvenience caused during the game.

Hello everyone, this is Troubleshooter development team.

We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: January 26th, 2022
  
• Wednesday 10:00 ~ 12:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 01:00 ~ 03:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC

• Added some Transmog list that was omitted.
  
• Added a button that can register all the item of current inventory tab on the sell list.
  
• Added an option 'Dialog speed modification'. With this, you can set the speed of displaying letters.
  
• Added an mastery set 'Glorious warrior'.
  
  
• Changed the item in the warehouse can be used when you craft modules or evolving beasts.
  
• Changed the Spiderweb to be removed in the effect range of the Firetrap.
  
• Changed the initial amount of inventory from 50 to 100.
  
• Changed the mastery setup of 'Decoy Hologram' of 'Confusion Protocol' to be more defensive.
  
• Changed the name of the target part of 'Precision Sniping' to be display on the battle information UI.
  
• Changed the amount of EXP earning of a character that is lower than mission recommended level to be increased slightly, and vice versa.
  
• Decreased the chance of appearing field effects that appear on the blast range of the traps by 50%.
  
• Changed the default value of the Mastery Research from 'See all masteries' to 'See unlocked masteries'.
  
• Changed attacks that are triggered by 'Bad Sleeping Habit' or 'Automatic Suppressive Counter Attack' not to use SP abilities.
  
• Changed the Ben's 'Vertical Slash' not to consumes Rage points.
  
• Changed abilities that are triggered by bond mastery 'Pincer Movement' or 'Cover' to be used though it is while on the cooldown.
  
  
  
• Fixed a bug that Bianca used the 'Twister Kick' when 'Twister Bullet' should be used in the situation of the bond mastery 'Pincer Movement' or 'Cover' has been triggered.
  
• Fixed a bug that the preference of Ray's 'Shake Shot' was lower than 'Spray Shoot' when the bond mastery 'Pincer Movement' or 'Cover' has been triggered.
  
• Fixed a bug that the usage count of 'Distributed Process' and 'Parallel Process' were counted less than its real count.
  
• Fixed a bug that the 'Skull Seal' didn't work properly.
  
• Fixed a bug that the increased ranged attack damage of 'Invisible Sword' was applied to all kind of the attacks.
  
• Fixed a bug that the function 'Transmog Restoration' didn't work.
  
• Fixed a bug that a unit ignored retreat command when a player used 'Offline Cheat Keys' and two playable units were left.

Thank you.

Hello everyone this is the Troubleshooter development team.

We are going to have an update to fix bugs and to add insufficient contents found after the last DLC completion update.

The scheduled update time is as follows.

• Daylight saving time is not applied.
  
• Date: January 26th, 2022
  
• Wednesday 10:00 ~ 12:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 01:00 ~ 03:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC

The development team hasn't been able to create much new content until this update. We are sorry to our users.

From the next update onwards, we will try our best to introduce new contents again.

Thank you

Hello, everyone, this is Troubleshooter development team.

We announced the issue that caused by Windows Defender through the last notice.

But if the files that are essential for running the game are not affected by Windows Defender, game can still be ran but abnormal issues will be found.

Below screenshots shows example of those issues:


* Screenshot 1, Objects with red error image


* Screenshot 2, Missed some UI #1


* Screenshot 3, Missed some UI #2

( Imeges above are dictated from the bug report that the dev team recevied. )

If you find similar case while you are playing the game, it's because Windows Defender deleted some game-related files.

In this case, please refer to the last notice (link 1) and do integrity check.(link 2)

* Link1: The last notice
https://steamcommunity.com/games/470310/announcements/detail/3117052518963427477

* Link2: Integrity Check
https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

The development team collected all the data and asked Microsoft for a solution to the current situation.

Even if it's inconvenient, please play the game according to the method we guided you until this issue is resolved.

I hope you have a great year-end and New Year holidays.

Thank you.

Hello everyone, this is Troubleshooter development team.

The end of 2021 is approaching. I hope you have a warm year-end and New Year holidays for each other even if you are far away.

Thank you for supporting and watching the development team this year.

Happy New Year~!



We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: December 22th, 2021
  
• Wednesday 10:00 ~ 11:00 CET
  
• Wednesday 17:00 ~ 18:00 JST
  
• Wednesday 01:00 ~ 02:00 PST
  
• Wednesday 08:00 ~ 09:00 UTC

• Added extra offline cheat keys. You can check the details on the 'Convenient Function' → 'Offline Cheat Keys'.
  
• Added a function that displays all transmog-able list to Transmog list on the workbench.
  
• Added search box on Material Index.
  
• Added mastery sets.
  
  
  
  
  
  
  
• Changed the [Optimism] mastery.
  
  
  
• Increased the amount of the 'Supply Support: Rare Material' and 'Supply Support: Energy Extractor' reward count in the Jurisdiction Support Policy.
  
• Increased the amount of the drop item from the elite and epic class enemies.
  
• Increased the amount of friendship point to the client when a player completes quests.
  
• Decreased the amount of required item count of some quests.
  
• Decreased the amount of required materials for crafting the spray type item.
  
• Removed the 'Power Control' from the list of random debuff which was applied to enemies.

Thank you.

Hello everyone, this is Troubleshooter development team.

Recently, it has been verified that Windows Defender's heuristic detection function causes abnormal execution of the game by defining files in some steam games as malicious codes and deleting or preventing them from being used.

In addition, when downloading games from Steam, Windows Defender intervenes and defines normal files as malicious codes to prevent file downloads, making it difficult to run the game normally even after reinstalling the game.

It has been verified that this problem is also occurring in Troubleshooter. The development team has repeatedly applied to Microsoft for exception processing of files related to Troubleshooter, but it will be difficult to resolve them in a short period of time.


Similar problems are occurring in other Steam games, and many games are asking Microsoft to process exceptions. Steam also recommends that Windows Defender make an exception to the Steam game folder if a file is misdetected during the download process.

Similar Case 1. GTA4,
https://steamcommunity.com/app/12210/discussions/0/3104638448266512561/
Similar Case 2. Bloodstained, https://steamcommunity.com/app/1257360/discussions/0/2638497042777213674/

If you downloaded the game through Steam, but are experiencing the above problem, please try the following method.

1. Remove Steam download cache ( https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F )

2. Logout from Steam client and login

3. Update Windows Defender

If the above method does not solve the problem, there is also a way to designate the Steam game installation folder as the inspection exception folder and ignore the warning. Please refer to below link:

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_10

I'm sorry for making you nervous about this. We will continue to request Windows Defender to solve the inconvenience as soon as possible.

Thank you.

Hello everyone this is the Troubleshooter development team.

We are going to have an update to fix bugs and to add insufficient contents found after the last DLC completion update.

The scheduled update time is as follows.

• Daylight saving time is not applied.
  
• Date: December 22th, 2021
  
• Monday 10:00 ~ 12:00 CET
  
• Monday 17:00 ~ 19:00 JST
  
• Monday 01:00 ~ 03:00 PST
  
• Monday 08:00 ~ 10:00 UTC

Thank you

Hello everyone, this is Troubleshooter development team.

Japanese and simplified Chinese translation for the contents that had been updated on December 6th has been updated.

The development team will pay more attention to the schedule so that regular translation updates can be made.

Thank you for your patience.