Hello everyone, this is Troubleshooter development team.

We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: January 26th, 2022
  
• Wednesday 10:00 ~ 12:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 01:00 ~ 03:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC

• Added some Transmog list that was omitted.
  
• Added a button that can register all the item of current inventory tab on the sell list.
  
• Added an option 'Dialog speed modification'. With this, you can set the speed of displaying letters.
  
• Added an mastery set 'Glorious warrior'.
  
  
• Changed the item in the warehouse can be used when you craft modules or evolving beasts.
  
• Changed the Spiderweb to be removed in the effect range of the Firetrap.
  
• Changed the initial amount of inventory from 50 to 100.
  
• Changed the mastery setup of 'Decoy Hologram' of 'Confusion Protocol' to be more defensive.
  
• Changed the name of the target part of 'Precision Sniping' to be display on the battle information UI.
  
• Changed the amount of EXP earning of a character that is lower than mission recommended level to be increased slightly, and vice versa.
  
• Decreased the chance of appearing field effects that appear on the blast range of the traps by 50%.
  
• Changed the default value of the Mastery Research from 'See all masteries' to 'See unlocked masteries'.
  
• Changed attacks that are triggered by 'Bad Sleeping Habit' or 'Automatic Suppressive Counter Attack' not to use SP abilities.
  
• Changed the Ben's 'Vertical Slash' not to consumes Rage points.
  
• Changed abilities that are triggered by bond mastery 'Pincer Movement' or 'Cover' to be used though it is while on the cooldown.
  
  
  
• Fixed a bug that Bianca used the 'Twister Kick' when 'Twister Bullet' should be used in the situation of the bond mastery 'Pincer Movement' or 'Cover' has been triggered.
  
• Fixed a bug that the preference of Ray's 'Shake Shot' was lower than 'Spray Shoot' when the bond mastery 'Pincer Movement' or 'Cover' has been triggered.
  
• Fixed a bug that the usage count of 'Distributed Process' and 'Parallel Process' were counted less than its real count.
  
• Fixed a bug that the 'Skull Seal' didn't work properly.
  
• Fixed a bug that the increased ranged attack damage of 'Invisible Sword' was applied to all kind of the attacks.
  
• Fixed a bug that the function 'Transmog Restoration' didn't work.
  
• Fixed a bug that a unit ignored retreat command when a player used 'Offline Cheat Keys' and two playable units were left.

Thank you.

Hello everyone this is the Troubleshooter development team.

We are going to have an update to fix bugs and to add insufficient contents found after the last DLC completion update.

The scheduled update time is as follows.

• Daylight saving time is not applied.
  
• Date: January 26th, 2022
  
• Wednesday 10:00 ~ 12:00 CET
  
• Wednesday 17:00 ~ 19:00 JST
  
• Wednesday 01:00 ~ 03:00 PST
  
• Wednesday 08:00 ~ 10:00 UTC

The development team hasn't been able to create much new content until this update. We are sorry to our users.

From the next update onwards, we will try our best to introduce new contents again.

Thank you

Hello, everyone, this is Troubleshooter development team.

We announced the issue that caused by Windows Defender through the last notice.

But if the files that are essential for running the game are not affected by Windows Defender, game can still be ran but abnormal issues will be found.

Below screenshots shows example of those issues:


* Screenshot 1, Objects with red error image


* Screenshot 2, Missed some UI #1


* Screenshot 3, Missed some UI #2

( Imeges above are dictated from the bug report that the dev team recevied. )

If you find similar case while you are playing the game, it's because Windows Defender deleted some game-related files.

In this case, please refer to the last notice (link 1) and do integrity check.(link 2)

* Link1: The last notice
https://steamcommunity.com/games/470310/announcements/detail/3117052518963427477

* Link2: Integrity Check
https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

The development team collected all the data and asked Microsoft for a solution to the current situation.

Even if it's inconvenient, please play the game according to the method we guided you until this issue is resolved.

I hope you have a great year-end and New Year holidays.

Thank you.

Hello everyone, this is Troubleshooter development team.

The end of 2021 is approaching. I hope you have a warm year-end and New Year holidays for each other even if you are far away.

Thank you for supporting and watching the development team this year.

Happy New Year~!



We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: December 22th, 2021
  
• Wednesday 10:00 ~ 11:00 CET
  
• Wednesday 17:00 ~ 18:00 JST
  
• Wednesday 01:00 ~ 02:00 PST
  
• Wednesday 08:00 ~ 09:00 UTC

• Added extra offline cheat keys. You can check the details on the 'Convenient Function' → 'Offline Cheat Keys'.
  
• Added a function that displays all transmog-able list to Transmog list on the workbench.
  
• Added search box on Material Index.
  
• Added mastery sets.
  
  
  
  
  
  
  
• Changed the [Optimism] mastery.
  
  
  
• Increased the amount of the 'Supply Support: Rare Material' and 'Supply Support: Energy Extractor' reward count in the Jurisdiction Support Policy.
  
• Increased the amount of the drop item from the elite and epic class enemies.
  
• Increased the amount of friendship point to the client when a player completes quests.
  
• Decreased the amount of required item count of some quests.
  
• Decreased the amount of required materials for crafting the spray type item.
  
• Removed the 'Power Control' from the list of random debuff which was applied to enemies.

Thank you.

Hello everyone, this is Troubleshooter development team.

Recently, it has been verified that Windows Defender's heuristic detection function causes abnormal execution of the game by defining files in some steam games as malicious codes and deleting or preventing them from being used.

In addition, when downloading games from Steam, Windows Defender intervenes and defines normal files as malicious codes to prevent file downloads, making it difficult to run the game normally even after reinstalling the game.

It has been verified that this problem is also occurring in Troubleshooter. The development team has repeatedly applied to Microsoft for exception processing of files related to Troubleshooter, but it will be difficult to resolve them in a short period of time.


Similar problems are occurring in other Steam games, and many games are asking Microsoft to process exceptions. Steam also recommends that Windows Defender make an exception to the Steam game folder if a file is misdetected during the download process.

Similar Case 1. GTA4,
https://steamcommunity.com/app/12210/discussions/0/3104638448266512561/
Similar Case 2. Bloodstained, https://steamcommunity.com/app/1257360/discussions/0/2638497042777213674/

If you downloaded the game through Steam, but are experiencing the above problem, please try the following method.

1. Remove Steam download cache ( https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F )

2. Logout from Steam client and login

3. Update Windows Defender

If the above method does not solve the problem, there is also a way to designate the Steam game installation folder as the inspection exception folder and ignore the warning. Please refer to below link:

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_10

I'm sorry for making you nervous about this. We will continue to request Windows Defender to solve the inconvenience as soon as possible.

Thank you.

Hello everyone this is the Troubleshooter development team.

We are going to have an update to fix bugs and to add insufficient contents found after the last DLC completion update.

The scheduled update time is as follows.

• Daylight saving time is not applied.
  
• Date: December 22th, 2021
  
• Monday 10:00 ~ 12:00 CET
  
• Monday 17:00 ~ 19:00 JST
  
• Monday 01:00 ~ 03:00 PST
  
• Monday 08:00 ~ 10:00 UTC

Thank you

Hello everyone, this is Troubleshooter development team.

Japanese and simplified Chinese translation for the contents that had been updated on December 6th has been updated.

The development team will pay more attention to the schedule so that regular translation updates can be made.

Thank you for your patience.

Hello, everyone this is Troubleshooter development team.

Content updates and system maintenance are taking more time than expected.

As a result, the server will be open 30 minutes after the scheduled time.

Please keep this in mind so that there is no mistake in the game progress.

I'm sorry for the inconvenience.

Thank you.

Hello everyone, this is the Troubleshooter development team.

The DLC 'White Lion and Black Witch' will be completed through the next update.

Most of all, the dev team wants to appreciate to you whom were waiting for this moment for a year.
We've already said this many times, but without your interest, we wouldn't have been able to continue development so far.

Taking this opportunity, the dev team would like to express our gratitude once again, and we will continue to be a development team that will not forget the current heart.

We would like to inform you of the planned development work after this DLC.



We are going to complement contents related to the DLC and character ballancing that many players suggested before next spring comes. We are also preparing a new mission type that allows players can fight with various enemies, just like your team fight against VHPD in the scenario mission 'Astonishing Reunion'. Additionally, if you are playing on the Online Mode, you can fight against another player using that mission.


The second DLC will be a little less DLC than 'White Lion and Black Witch', and a new character 'Misty Jäger' who can change her class to 'Rogue' will be added. Although the development speed of the dev team is not fast, we'll do our best to give you next DLC as soon as possible. And after completing this DLC, we'll start to develop Troubleshooter season 2, Banished children.

We'll notify you once the detailed schedule is decided.

Thank you very much.



We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
  
• Please end the game normally before the maintenance begins.
  
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
  
• Date: December 6th, 2021
  
• Monday 10:00 ~ 12:00 CET
  
• Monday 17:00 ~ 19:00 JST
  
• Monday 01:00 ~ 03:00 PST
  
• Monday 08:00 ~ 10:00 UTC

• Added one Scenario Case.
  
• Added two Ordinary Cases.
  
• Added cheat keys on the Offline mode.
  - This function has been added in response to the continuous request of some players. The use of them can seriously undermine the game's experience. Please be careful with the use.
  
• Added an option that allows players to change the order of consumable item ability to the 'Options → GAMEPLAY'.
  
• Added an option that allows players to confirm whether or not skip it when you are trying to skip the dialogue.
  
• Added a 'X' button that removes search keywords at once on the every search box.
  
• Added an additional description of the difficulty 'Challenge mode' to the difficulty selection screen.
  
• Added a detail about the random buff and random debuff to the Help.
  
• Added a detail about the rule of 'Equivalent Exchange' to the Help.
  
  
• Changed the items in the warehouse can be used when you craft items or complete quests. Items in the inventory are used first, followed by the items in the warehouse.
  
• Changed Kylie's 'Summon Machine' ability cooldown to 0. You can now summon drones rapidly using the set effect of 'Master Machine Craftsman'.
  
• Changed the Cooldown of the 'Remove Spider Web' to 0. You can now use several times in a same turn.
  
• Changed the human type enemy robot (e.g. Destron) so that it could not use a ladder.
  
• Changed the stat of enemies of the 'White Lion and Black Witch' DLC to slightly lowered.
  
• Changed effects of the 'Infection' and 'Decay'.
  
  
  
• Changed the function of the 'Ater Imperial Great Sword'.
  
  
• Changed the maximum allowed count of the equipment board to 8.
  
• Changed the behavior to show a warning message when you are trying to research a mastery that you already have in the mastery research.
  
• Changed to be minimized the animation delay when an unit tries to use a ladder.
  
  
• Before Barbarian class has showed up, The Aura type buffs didn't activate the masteries having a condition saying 'Under XX state' because it had not been included to the group of buff or debuff.
  This, however, had been changed that those Aura type buff like 'Charisma' activates those group in the process of boosting the utility of the Barbarian masteries. This changes has been applied to all the masteries.

Thank you.

Hello everyone, this is the Troubleshooter development team.

Firstly, I would like to thank to all the gamers those whom with the development process of White Lion and Black Witch.

Thanks to your understanding and support, the development team has been able to keep updating so far.

The last scenario mission of White Lion and Black witch will be included in the next update.

Due to the development team's circumstances, this update will be updated on December 3rd (Friday).

We apologize for waiting until the end for those who have been with us on the DLC development journey over the past year.

As it is the last scenario mission of DLC, we will do our best to tell you a better story.

The COVID-19 is not subsiding easily. We hope you all have a healthy and enjoyable end of the year.

Thank you.