Hello everyone, this is Troubleshooter dev team.

First of all, we would like to apologize for the inconvenience to those who are playing games in Japanese and Simplified Chinese.


The Simplified Chinese translation for the contents that was updated on Feb 6th has been updated.
It'll take effect once you update the game client.

Thank you for your cooperation.


The Japanese translation update has been delayed to February 15.

This is due to our failure to properly manage the upcoming Lunar New Year holidays and the translator's personal schedule.

We apologize again for not updating the translation quickly to Japanese player.

We'll do our best to update as soon as possible!

Hello everyone, this is Troubleshooter development team.

We received reports that newly updated violent case cannot be started in China server.

The development team made hotfix for the recent update and apply them to Steam server last night about 7 P.M. ( GMT + 9 )

We expect that this made the issue.

The development team is trying to find out the cause .

We'll do our best to fix it as fast as we can.

We're sorry for the inconveniences.

Thank you.

Hello everyone, this is the Troubleshooter development team.

After the latest update,

We found that there exists some bugs. The critical bugs are,

1. Level up bug - Though you reached up to level 52, the character's level go back to level 51 when you come back to Silverlining.

2. Texture bug - Some enemies are looked dark.

3. Server Inaccessible Issues - Bugs not available for both online and offline.

The development team is currently fixing this bugs. Once hotfix it applied, we'll let you know the news through this notice.

Thank you very much.

( This text is written with the help of machine translation service. )

Hello everyone, this is the Troubleshooter development team.

In the process of maintenance, we found the critical system error and we need about 30 minutes more to fix this issue.

Server will be open at the time below.
- 18:30 CET
- 02:30 JST
- 09:30 PST
- 17:30 UTC


* Changed the Update detail *
We found critical issue on the 'Additional inventory expansion on Don' in this update. For stable game play, this will be updated through the next update.

We'll do our best to open the server as possible as we can.

Thank you.

Hello everyone, this is Troubleshooter development team.

First of all, the next update will be at Feb 6th 11PM.(GMT + 9) The biggest reason for the delay is our lack of ability to implement what we want to implement on time.

We're so sorry for the repeated delay of the update. And we'll do our best to provide you with enjoyable content.


The development team promised that there will be 9 scenario missions and 1 violent case in the DLC update plan the other day.

However, given the current situation, the development team determined that the DLC was lacking in challenging elements, even though the DLC was dealing with post-ending content.

As a result, even if the development period is extended, we would like to provide an additional violent case in addition to the planned violent case.
The first violent case will be updated this time, and an additional case will be provided according to the DLC's development schedule.

The development team is well aware that our decision is not a good choice for those who want to see scenario missions soon. The development team promises to prepare the update for the scenario missions as well.

We're sorry that we always show you our unreliable side.

• During the maintenance, all servers will be unavailable.
  
• Please finish the missions completely before server shutdown.
  
• Update Detail will be release after maintenance is started.

• Daylight saving time is not applied.
  
• Date: Feb 6th, 2021
  
• Saturday 15:00 ~ 17:00 CET
  
• Saturday 23:00 ~ 01:00 JST
  
• Saturday 06:00 ~ 08:00 PST
  
• Saturday 14:00 ~ 16:00 UTC

• (Updated) Max level has set to 52.
  
• Added a level 50 violent case [ Vestiges of War ].
  
• Added a [ Scenario ] difficulty to the offline mode.
  - This difficulty gives players various buffs while in mission. It's easier than [ Safe ] difficulty and suits for the players who want to play scenario mission mainly.
  
• Added the commands on the ally NPC.
  
  • You can command to whole ally NPC using [ Ctrl + Shift + 'Command Number' ](LT + A in controller).
    
  • Once you command to whole ally NPC, every NPC will follow the command automatically. You don't need to give commands to individual units every time.
• Added an additional inventory expansion event to Don.
  
• Added the mastery sets.
  
  
• Added items of higher level version of level 30 items [ Lightning Bringer ], [ Flame Bringer ] and [ Land Bringer ].
  
• Added an individual mastery to Wei and Renzy.
  
• Added recipes of Mark type items that can be obtained from Camilia.
  
• Added [ Slow ] and [ Very Slow ] values to [ Quickly Displays Unit Actions ]
  
• Added [ Contoller ] section in the [ Option → Interface ].
  
• Added [ Shows Cursor While Enemy Turn ] section to the [ Option → Game Play ].
  
• Added [ Always Repairs All Drones ] section to the [ Option → Game Play ].
  
• Added the Steam Achievements.
  
  • Scarlet Destroyer
    
  • Pure White Destroyer
    
  • Jet Black Destroyer
  
  
• Changed the Jurisdiction effect.
  
  • Increased the jurisdiction fund of [ Northern District ], [ Central District ] by 50%.
    
  • Changed the amount of [ Supply Support - Energy Extractor ] from 1 to 3.
    
  • Changed the amount of [ Supply Support - High Purity Psi-Stone ] from 3 to 5.
    
  • Changed the increase amount of [ Inspection ] from 3 to 5.
    
  • Added the effect of 'Increases the amount of Psi-Stone extracted by 10%' on the [ Psi-Stone Map ].
    
  • Added the event that is activated randomly on the [ Merchant Union ], [ Labor Union ]. You can get a mail with attached item.
    
  • Added [ Exposing Trafficking ] effect to some jurisdiction.
• Added a warning message when Kylie removes Hacking state using [ Assist Protocol - Repair Command ].
  
• Removed the condition of using Kylie's Overcharge ability from the condition list of some Achievements.
  
• Changed the search function in the Troublemaker List to be able to search researchable beasts masteries.
  
  
• Fixed a bug that controller couldn't work in the beast evolution mode.
  
• Fixed a bug that an ally NPC that took [ Station ] command tried to attack enemies which in the non-battle state.
  
• Fixed a bug that dead voice of an unit was played duplicated when the unit is hit by 'Bolt' type abilities.

Thank you.

Hello everyone, this is the Troubleshooter development team.

The first month of 2021, how are you doing?

The development team is preparing for the next update thanks to your support.

There are lots of issues that the development team needs to solve. Due to this, the update will be delayed a little, so it will be carried out on Friday, February 5th at 11 p.m. ( GMT + 9 )

We will do our best to prepare an update that will satisfy the users of Troubleshooter.

Thank you.

Hello everyone, this is the Troubleshooter development team.

Through the user's report today, we confirmed that certain items can be sold at a higher price than the production cost.

It occurred when the players crafted a specific item with the material they bought at the store and then identified the item and sold it to the store again.

We applied an update to modify it at 4:30 p.m.(GMT+9) today.

This issue occurred due to the lower production cost in the process of lowering the quantity and grade of materials needed for item craft through the last update.

The development team sincerely apologizes that we did not check this in advance.

The price of selling items to the store, the price of purchasing materials from the store, and some of the materials needed to craft the items were modified to prevent this problem from occurring anymore.

For online mode only, if there is a players who intentionally exploited this issue to create a lot of goods, we will collect them for fairness.

However, unless it is intentionally exploited, there will be no forced collection.

Once again, we're sorry for causing trouble for your game play.

Thank you.

Hello everyone, this is Troubleshooter development team.

Japanese translation for the contents that were released on Jan 15th has been updated.

It has been updated later than the date we informed you of our carelessness.

This is totally our fault. I apologize to those who play games in Japanese.

The development team will work harder to keep the set date.

Updated translation will take effect after you update Troubleshooter client.

Thank you.

Hello everyone, this is Troubleshooter development team.

In today's bug fix update, a bug has occurred that cannot complete the mission on the offline mode.

Now, we've fixed the problem and have uploaded the client update right before.

Please update the game client.

We're sorry to have caused this to happen on Friday when you need to play comfortably.

Have a nice weekend!!

Thank you.

** Updated **

We've found the cause of the issue and have uploaded the client update right before.

Please update the game client.

If you are still having consistent client crashing issue,

1. Check your client is updated. The surest way is to shut down the steam completely and log in again. Then you will see update button is available when you click Troubleshooter in your Steam LIBRARY.

2. If the same problem persists despite updating the client, please send your log file to the development team.

Thank you.

--------------------------------------------------------

Hello everyone, this is Troubleshooter development team.

After yesterday's update, our players have reported that the game client's crash is becoming more frequent.

First of all, I apologize for the poor progress of the game.

The development team is currently looking for the cause of this issue and is working hard to get it done before anything else.

When an update is ready for update, we will notify you again through this notice.

If you are experiencing frequent client crashes, please send your log files to the development team.

Log files can help development teams find the cause of the problem.

* You can send us your log files using [ Option - ERROR REPORT ].

Thank you.