(This notice is written with the help of a Google translation.)

Hello, this is the Troubleshooter development team.

Unexpected server maintenance issue has been found and we are looking for the causes.

Server will be opened after 30 minutes from now.

I'm sorry for your inconvenience.

Thank you.

Hello everyone, this is Troubleshooter development team.

We announce the regular maintenance and update details.

• You will not be able to access the game during maintenance.
  
• Please finish the missions completely.

• Date: Jan 4th, 2019
  
• Friday 12:00 ~ 14:00 UTC
  
• Friday 04:00 ~ 06:00 PST
  
• Friday 13:00 ~ 15:00 CET
  
• Friday 21:00 ~ 23:00 KST (GMT+9)

• Scenario mission [Astonishing Reunion - Training Room of the VHPD] has been added.
  
  • It is activated when you enter the Silverlining office after you complete the mission [Scent of the Past - Sky Wind Park].
• Steam achievements have been added.
  
  • Astonishing Reunion - Complete the mission [Astonishing Reunion].
    
  • We are the one - In the mission [Astonishing Reunion], win as the team of Irene, Anne and Ray with 'Pick lotteries.' choice on 'Hard' or higher difficulty.
    
  • Leader's talent - In the mission [Astonishing Reunion], win as Albus team with 'Place all other members in the opposite team.' on 'Hard' or higher difficulty.
  
  
• Frost Skin, Flash Skin and Flame Skin have been added to craft list.
  
• Zoom in/out is enabled in strategic mode.
  
• White costume will be sent to company by mail when new teammate comes.
  
  • This will be affected to those who doesn't have white costumes series.
• Attribute of 'Large Top Pocket' and 'Large Bottom Pocket' masteries have been changed from 'support' to 'ability'.
  
• Jason's grade has been changed to 'Hero' and Ryo's level has been changed from 30 to 32. Their masteries have been changed too.
  
  
• Some typos has been fixed.

Thank you.

Hello everybody, this is Troubleshooter development team.

There was a bug that mission 'A spreading magenta', 2nd mission of chapter 2 has not been completed after the latest update.

It has been fixed now, but the users who joined the mission before it had been fixed have to restart that mission. Sorry again!

We'll be more careful to prevent this from happening.

Sorry for your inconvenience!!

Thank you.

Hello everyone, this is Troubleshooter development team.

We announce the regular maintenance and update details.

• You will not be able to access the game during maintenance.
  
• Please finish the missions completely.

• Date: Dec 28th, 2018
  
• Friday 11:00 ~ 12:00 UTC
  
• Friday 03:00 ~ 04:00 PST
  
• Friday 12:00 ~ 13:00 CET
  
• Friday 20:00 ~ 21:00 KST (GMT+9)

• We didn't work properly in holiday season and scenario mission will be included in next update. We're sorry. We'll try to update the new scenario in next maintenance definitely.
  
  
• 'Rest state' has been added.
  
  • 'Rest state' is marked with blue color on character EXP gauge.
    
  • In 'Rest state', you can get 200% of EXP.
    
  • [Updated] It is stacked by 4% per every hour from the time when you played mission lastly.
    
  • It is applied up to max EXP of next level.
• Limit max FPS option has been added.
  
• Toggle button that can show only activated mastery set has been added on mastery board.
  
  
• Some masteries has been changed.
  
  • Mastery set added.
    
    • Shaman: Warmth of Life
      
      
    • Witch: Archwitch
      
  • Attribute changed.
    
    • Material Collector: General → Support
  • Effect adjusted.
    
    • 'Impulse Fields' is not activated when HP is below 50% of max HP.
      
    • Effect of 'Vindictive Spirit' has been added.: When Vindictive Spirit is removed, all the positive buff is removed and triggers random mental debuffs.
  • TP Adjusted.
    
    • 1 TP → 0 TP: Learning, Treasure Hunter, Yearning
      
    • 2 TP → 1 TP: Understanding, AliBaba, Supporter
      
    • 3 TP → 2 TP: Insight, Treasure Island
  • Some enemies level has been changed along with masteries' TP changed.
• Required EXP after 20th level has been reduced by 20%.
  
• Required class EXP has been reduced by 20%.
  
• Extra effect has been added to environment condition, 'Temperature - Cold'.
  
• Price of 'Training manual' has been changed from 500 Vill to 300 Vill.
  
• Recommended level of violent case 'Iron Forest Resource Management District' and 'Starlight juction' has been changed.
  
• Delay time in explosion has been reduced.
  
• Mastery set has been ordered by slot type and required TP.
  
• [Canceled] Name of difficulties has been changed from 'Safe - Easy - Normal - Hard - Cruel' to 'Easy - Normal - Hard - Very Hard - Cruel'.
  
• Special feature of item 'Glittering Shock Guard' has been changed.
  
  • Before: Final damage received from enemies decreases by 10 fixed amount.
    
  • After: Final damage received from enemies decreases by 3%.
  
  
• Fixed a bug that showed wrong duration of Overcharge.
  
• Some typos has been fixed.
  
  
• [Updated] 100 of Training manual has been provided. You can take them from mailbox.
  
  Thank you.

Merry Christmas and a Happy New Year!

Hello everyone, this is Troubleshooter development team.

Is everyone having a wonderful year-end time?

The early access of Troubleshooter, starting from December 31st 2017, is soon greeting it's first anniversary.

We would like to share our future plans with you guys as we wrap up our year. :Irene:

(* The changes mentioned below may change due to different levels of difficulty and future development plans.)



A year ago at this time of the moment, we were trying to release the official version of the game. :Sion:

We, however, weren’t capable of the many updates and some updates are even getting delayed currently. Therefore, our ‘official release’ of the game has been delayed to 2019. We are very sorry for those who are waiting for the official version of the game.

We will try to come back with better contents as we are late for the official release!




Many were curious about the updates after the official release of the game. :Albus:

After the official release, Troubleshooter is planning to both provide constant updates like now and provide episode 2 if the situation for the development team allows them to stably concentrate on the development.

However, if the development team don’t have the capability to focus on development, we will give up on providing constant updates but instead release DLCs periodically.




Current scenario is about the first episode of Troubleshooter. This episode 1 will be composed of 6 chapters for the plan now. Furthermore, the end of episode 1 would mean the official release of the game for now.

The questions that are not answered in this episode will be solved through the additional episodes after the release.




Teammates, which is the part where everyone is most interested about now, will be added consistently throughout the scenario. This part will be constantly updated even after the official release.

Next teammate is planning to be updated at the end of January.
We will do our best so that the new teammate can provide a lot of fun to the users.




Throughout the year, there were users demanding for more difficult challenges than what is provided now. Therefore, we are considering on developing a raid system in which powerful boss monsters appear. If the development on this contents become stabilized, we will introduce this content at the update preview session.

There were also suggestions on various styles of missions in the game. Due to our lack of capability, it will take some time to provide those missions shortly but we will do our best to provide a lot of fun by reflecting those ideas on our updates.




At the beginning of the early access, a number of users mentioned that it would be better for us to focus on single contents. We also think that single contents should be well organized so that various experiences could be provided through multiplayer mode and thus we are focusing on single contents now.

Hence, the multiplayer contents update is planned after the end of episode 1 of the single contents. The online content too will be developed with the feedbacks of the users.




Troubleshooter requires online network to be essential in order to provide online contents in the future. Many complaints were submitted throughout the year regarding the difficulty on having a smooth game environment on account of the players’ personal environments or the region they live in.

We development team is interested in developing the ‘offline’ mode to figure this problem out. Nonetheless, since a lot of effort and time is required for this mode to be developed, it would be hard for us to provide this mode soon. So we are trying to develop some solutions to resolve the problems for network delays. We are truly sorry regarding this part.

We are just very thankful to those who ventured ‘Early Access’ of the game with us, those who just joined the Troubleshooter, and those who are constantly supporting us for the official release of the game.

Thank you for letting us continue the development of Troubleshooter. :Irene:

We will do our best and provide with a lot of fun in return!

Sincerely, The Troubleshooter Development Team

P.S:
For more information, please visit https://steamcommunity.com/app/470310/discussions/ and add comments. We are currently answering the questions of many users through this website. If you guys have any questions or complaints, please let us know!
The details regarding the next updates will be presented in the ‘update preview’ soon.

We will make a better Troubleshooter for everyone.

Thank you very much.

Hello everyone, this is Troubleshooter development team.

We announce the regular maintenance and update details.

• You will not be able to access the game during maintenance.
  
• Please finish the missions completely.

• Date: Dec 21th, 2018
  
• Friday 12:00 ~ 14:00 UTC
  
• Friday 04:00 ~ 06:00 PST
  
• Friday 13:00 ~ 15:00 CET
  
• Friday 21:00 ~ 23:00 KST (GMT+9)

• [Added]Some buff has been changed.
  
  • When 'Hero', 'Bloodwalker' occur, the state is maintained for 3 turns after the occurrence.

• 10 mastery sets has been added.
  
  • Magic Training
    
    
  • Pierce Through the Battlefield
    
    
  • Enhanced Grenade
    
    
  • Magic Conversion
    
    
  • Magic Restructuring
    
    
  • Solitary Fighter
    
    
  • Street Fighter
    
    
  • Heavy Punch
    
    
  • Swift Footwork
    
    
  • I am the hero Irene!
    
• Some mastery sets has been changed.
  
  • Executioner:
    
    • Before: Action time decreases by 30 when enemy is out of action due to Final Blow.
      
    • After: When attacking enemies, action time decreases by 10 per enemy that is out of action.
  • Argonaut:
    
    • Before: Fire Bolt + Luck + Adventurer + Yearning
      
    • After: Luck + Break the Limit + Overcharge + Indomitable Will
• Some masteries have been changed.
  
  • Effect
    
    • [Added]Lonely Hero:
      
      • Before: Hero will be activated when no allies are present upon taking action.
        
      • After: Activate Hero at the start of the turn when there are no enemies in sight.
    • [Added]A Hero Never Gives Up.:
      
      • Before: When reviving, trigger any random buffs for 2 times the number of revivals that occurred during the mission.
        
      • After: When reviving, Triggers Hero.
    • [Added]The Responsibility of a Hero:
      
      • Before: When an ally within the sight is Out of Action, trigger any random buffs for 2 times the number of allies Out of Action during the mission.
        
      • After: Hero is triggered when an ally in sight is Out of Action.
    • Learning: EXP increases by 30%. (before: 20%)
      
    • Understanding: EXP increases by 50%. (before: 30%)
      
    • Insight: EXP increases by 70%. (before: 50%)
  • Attribute
    
    • The Only One Left: Support → Defence
      
    • A Hero Never Gives Up.: Support → Defence
      
    • The Responsibility of a Hero: Support → Attack
      
    • Fire Bolt: Common → Fire
      
    • Ice Bolt: Common → Ice
      
    • Lightning Bolt: Common → Lightning
  • TP
    
    • 4 TP → 3 TP
      
      • Shockwave
        
      • Throwing Fast
    • 3 TP → 2 TP
      
      • Magic Duplication
        
      • Core Magic Reactor
        
      • Magic Resonance
        
      • Magic Erosion
        
      • Magic Withdrawal
        
      • Magic of Opportunity
        
      • Magic Field
        
      • Waiting
        
      • Alchemic Bag
        
      • Grenadier's bag
  • TP requirement of every resistance masteries ('Fire', 'Ice', 'Lightning', 'Wind', 'Water', 'Earth', 'Slashing', 'Piercing' and 'Blunt' Resistance) is decreased by 1.
    
  • TP requirement of 'Fire', 'Ice', 'Lightning', 'Wind', 'Water', 'Earth', 'Slashing', 'Piercing' and 'Blunt' Resistance becomes zero.
    
  • Masteries that doesn't require TP has not been picked up by 'Auto Select' function. You can pick them up manually.
  
  
• Option 'UDP connection' has been added.
  
  • If your ping response is high while you are in mission, this option might help to network response to be faster.
    
  • You can find this at 'Option' → 'Interface' → 'UDP Connection'.
    
  • This option does not affect to game speed except ping response.
    
  • This option is in test now. So please uncheck if any issues happen.
  
  
• [Added] Max level has been expanded to 42.
  
• [Added] Appearance frequency of Psi-Stone in 'Iron Forest Resource Management District', 'Iron Forest Foggy Cliff' and 'Mara Swamp of Iron Forest' has been increased.
  
• [Added] Slow effect animation in low FPS condition has been improved.
  
• If new teammate's level is lower than current teammate's average level, his/her level will be adjusted a little higher.
  
• Amount of material that can be gotten from the beast type enemies have been increased by 3 times.
  
• Payment that is included in citizen's letter has been increased.
  
• You can craft and salvage the 'Poison Pocket', 'Small Poison Pocket' and 'Big Poison Pocket'.
  
• Effect of 'Action time increased by 10' has been added to 'Bruise' buff.
  
• Enemy Oliver's some masteries have been changed.
  
• Max amount of information in 'Troublemaker List' decreases by 40%.
  
• You can check the existence of Psi-Stone in specific mission on Mission Control.
  
• You can compare current item to equippable item in item equip screen.
  
• [Added] Character information that can equip the item has been added to item tooltip.
  
• Shop UI has been chaged.
  
  
• [Added] Fixed a bug that enemies toward to specific location in some missions.
  
• [Added] 'Hero is my dream' mastery will be provided to those who has clear edthe mission 'Hansando Unloading Dock'.
  
• Some typos has been fixed.

Thank you.

Hello everyone, this is Troubleshooter development team.

Extra Simplified Chinese translation of the contents that is released last Wednesday(14th, Dec) has been updated.

It will be applied after client has been updated.

Thank you.

(This notice is written with th/e help of a google translator.)

Hello everyone, this is the Troubleshooter development team.

Since the last update, we found a bug through a player's bug report that the turn was abnormally terminated.

Now we find it and fix it. but for the update, we need a temporary maintenance. So we'll have a temporary maintenance.

• Daylight saving time is not applied.
  
• Date: 15th, December, 2018
  
• Saturday 11:30 ~ 11:45 UTC
  
• Saturday 03:30 ~ 03:45 PST
  
• Saturday 12:30 ~ 12:45 CET
  
• Saturday 20:30 ~ 20:45 KST (GMT+9)

We apologize for inconvenience!!

Hello everybody, this is Troubleshooter development team.

There was a connection error on North America server for about 2 hours.
(Asia server has no issue.)

We think it's caused by server hosting company and it is fixed now.

I'm sorry for your inconvenience.

Thank you.

Hello everyone, this is Troubleshooter development team.

We announce the regular maintenance and update details.

• You will not be able to access the game during maintenance.
  
• Please finish the missions completely.

• Date: Dec 13th, 2018
  
• Thursday 12:00 ~ 14:00 UTC
  
• Thursday 04:00 ~ 06:00 PST
  
• Thursday 13:00 ~ 15:00 CET
  
• Thursday 21:00 ~ 23:00 KST (GMT+9)

• Scenario mission 'Scent of the Past - Sky Wind Park' has been added.
  - It'll be activated on Mission Control after you complete the mission 'A Turn-Off - Dust Wind Toll Gate'.
  
• Steam achivements has been added.
  
  • Scent of the Past - Complete the scenario mission 'Scent of the Past - Sky Wind Park'.
    
  • Justice always win. - Defeat Luna using Irene.
    
  • The student surpasses the teacher - Defeat Giselle using Albus.
• 'Blade Phantom' mastery set has been added.
  
  
• 'Clear all Masteries' button has been added.
  
• Shortcut of 'Grant Battle Command' has been added.
  
  
• Environmental attributes of the missions has been separated to Time, Weather and Temperature.
  
• Ray's throwing attack can attack grounds regardless of line of sight.
  
• Some masteries has been changed.
  
  • TP changed.
    
    • 3 TP → 2 TP: Quick Reaction, Reckless Charge, Invisible Sword, Cursed Sword, Rend, Armor Split, Armor-Piercing Bullet, Poison Bullet, Chain Tactics, Shedding
      
    • 3 TP → 4 TP: Blood Absorbing Sword
  • Section changed.
    
    • Defence → General: Reckless Charge
• Some enemies' job has been changed.
  
  • Spoonist Striker's class has been changed to Martial Artist.
    
  • Spoonist Pyronist's class has been changed to Black Mage.
• Effect of Mastery 'Hide Yourself Good' has been applied to 'Iron Wall' and 'Moving Castle'.
  
• Cooldown of 'A day off' has been removed.
  
• [Updated] Mastery 'A Million Times of Training' has been changed to Irene-specific mastery and 'Repetitive training' mastery set has been changed to Irene-specific mastery set.
  
  Repetitive Training
  
• Fixed a bug that animation has been stopped when an unit that is on move has been attacked by Forestallment.
  
• Fixed a bug that Aura type buff has not removed when the unit is in 'Starlight Prison'.
  
• Fixed a bug that showing wrong remain turn of Overcharge that is triggered by mastery 'One Shot One Kill' when SP reaches max.
  
• Fixed a bug that mastery 'Practiced hand' hasn't decrease action time.
  
• Fixed a bug that mastery 'Hideout' is triggered when an unit is unmovable state.
  
• Fixed a bug that an enemy's HP shows 1 remaining when the enemy has been revived.
  
• Fixed a bug that some aura type buffs has not applied to those who has been revived.
  
• Fixed a wrong animation that is caused by mastery 'Overwhelm'.
  
• Fixed a wrong description of 'Mountain' mastery set.
  
• Some typos has been fixed.

Thank you.