Hello everyone, this is the Troubleshooter development team.

Here is the maintenance and update details:

• You will not be able to access the game during maintenance.
  
• Please finish the missions completely.

• Date: June.09(08)th.2018
  
• Daylight saving time is not applied.
  
• Saturday 02:00 ~ 04:00 UTC
  
• Friday 18:00 ~ 20:00 PST
  
• Saturday 03:00 ~ 05:00 CET
  
• Saturday 11:00 ~ 13:00 KST (GMT+9)

Update details:

• New scenario mission 'Stop and Look Back - Pugo Shopping Street' has been added.
  - It is activated when you enter the office after complete the mission 'Tangled Skein - Magenta street'.
  
  
• New Steam achivements has been added.
  
  • Stop and Look Back - Complete the mission 'Stop and Look Back - Pugo Shopping Street'.
  
  
• Mastery 'Final Blow' has been changed.
  
  • Before: Increase Hit Chance by 20% when targets HP is lower than 33% of his maximum HP.
    
  • After: The attack will be a critical hit when attacking enemies with HP below 33%.
    
  • Required cost has increased from 2 to 3.
• You can quickly research the 'Main research material' when you double click the 'Main research material' in Mastery Researching.
  
• 'Open Chest' and 'Change Cam vertical angle' has been added to shortkey setup.
  
• The keyword 'Disassemble' has been changed to 'Salvage'.
  
• Item sorting function has been added in Identification, Upgrading and Salvaging UI.
  
• Camera zoom level has no more initialized when a mission has been launched.
  - This does not applied in while mission event.
  
• You can send the item to inventory by clicking ESC when you found an equipment that can be equip from loot chest.
  
  
• Fixed a bug that 'Cover' had not applied in Hit rate and Critical hit rate when you aim at the target by charge-in attacks.
  
• Fixed a bug that rapid input had not worked when you kept pushing the ability key.
  
• Fixed a bug that message notifier had stacked infinitely.
  
• Some typos have been fixed.
  
  
• If you have no Albus, Sion, Irene and Anne's costumes, their costumes will be provided too. - Costumes can found on mailbox.

Thank you.

Hello everybody, this is the Troubleshooter development team.

Recent we have got many complaint about unstable network connection while play Troubleshooter.

If you have experienced frequent disconnection or network delaying, let us know below information.

Please write a reply or send information mail to system@dandylion.co.kr

1. Do you use VPN? (If yes, which VPN program do you use?)
2. How fast do you use the internet?
3. Screenshot when the problem occurred
4. Log files when the problem occurred. (See below how to send the log files.)

Sending log files
There is an automatic log file sender in Troubleshooter folder. You can find it in...

LIBRARY → GAMES → Troubleshooter → Properties → LOCAL FILES → BROWSE LOCAL FILES... → Release → bin → LogTransporter.exe

Run LogTransporter.exe. You can see two blanks. Upper one is email address for receive our reply and the other one is description for error situation. If you want give us more detailed information, please check 'Include full log file'. (It takes more time) And click 'Send'.

Thank you for the cooperation.

Hello everyone, this is the Troubleshooter development team.

We've done maintenance eariler than expected.

Server is open now.

Thank you.

Hello everyone, this is the Troubleshooter development team.


We have been unable to keep our promise to add more than one mission every week. Delayed mission will be updated with better content in next week.

We apologize once again.

• You will not be able to access the game during maintenance.
  
• Please finish the missions completely.

• Date: Jun.2(1)th.2018
  
• Daylight saving time is not applied.
  
• Saturday 02:00 ~ 05:00 UTC
  
• Friday 18:00 ~ 21:00 PST
  
• Saturday 03:00 ~ 06:00 CET
  
• Saturday 11:00 ~ 14:00 KST (GMT+9)

• Hotkey setting function has been added.
  
  • You can rebind the hotkeys in game options.
    
  • Secondary hotkey setup is allowed for each action.
  
  
• You can activate a worktable on the warehouse.
  
  • Activation condition is as below:
    
    • Warehouse must be activated.
      
    • Completed the mission 'Blue Fog Street'.
      
    • [Updated] Items over 30%(same as 45 items) of inventory
  • Use 'Upgrade' and 'Disassembly'
  
  
• New Steam Achievements has been added.
  
  • There is nothing useless - Item disassembly 100 times.
    
  • Just a little more power - Upgrade an item 100 times.
    
  • The Grinder - Researching mastery 100 times.
    
  • Eureka - Find hidden mastery by Researching mastery.
    
  • Power Overwhelming - Upgrade a legendary item to grade nine.
    
  • Lucky Day - Upgrade an item two grades at once.
  
  
• The below masteries have changed:
  
  
  • Counterattack
    
    • Counterattack incoming melee attacks. Action time increases by 30 when counterattacking.
      
    • Characters that do not have a melee abilities can not be triggered.
  • Forestallment
    
    • If a target begins their turn in an adjacent tile, Forestallment will trigger if that target tries to attack you. If a target does not begin their turn in an adjacent tile, then Forestallment will trigger when that target moves into melee range.
      
    • Characters that do not have a melee abilities can not be triggered.
  • Punish
    
    • Use attack on the enemy when the nearby enemy attacks an ally. Action time increases by 30.
  
  
• Recommendation level has been added on Case Record
  
• Fixed a bug that mastery 'Catharsis' has been activated multiple times in each kill action.
  
• Fixed a bug that enemy had triggered mastery 'Counter-attack' when the ally unit had attacked with mastery 'Forestallment' and 'Clenched Fist'.
  
• Animation delay of Anne's ability 'Starlight Arrow' has been shortened.
  
• Some typos have been fixed.

• If you have no Albus, Sion, Anne and Irene's costumes, their costumes will be provided.
  
• Some materials for item upgrade will be provided.
  
• All of these items can be found on mailbox.

Hello everybody, this is the Troubleshooter development team.

For fix the server instability issues, we'll have a temporary maintenance. for 15 minutes.
(PM 2:00 ~ PM 2:15 (based on GMT+9))

Thank you for the cooperation.

Hello everybody, this is the Troubleshooter development team.

For fix the bugs that appear after today's maintenance, we'll have a temporary maintenance. for 15 minutes.
(PM 9:45 ~ PM 10:00 (based on GMT+9))

Thank you for the cooperation.

Hello everyone, this is the Troubleshooter development team.

If you have experienced the bug when you tried to research mastery or equip item or unequip item, please turn off the Troubleshooter client and update.

Thank you for the cooperation.

Hello everyone, this is the Troubleshooter development team.

Here is the maintenance and update details:

• You will not be able to access the game during maintenance.
  
• Please finish the missions completely.

• Date: May.26(25)th.2018
  
• Daylight saving time is not applied.
  
• Saturday 02:00 ~ 04:00 UTC
  
• Friday 18:00 ~ 20:00 PST
  
• Saturday 03:00 ~ 05:00 CET
  
• Saturday 11:00 ~ 13:00 KST (GMT+9)

Update details:

• Repetitive missions have been added.
  
  • Suburb road 115 - Hatred of the Beast', this mission is activated after you complete the mission 'Pugo Back-street'.
    
  • 'Metrodium Outdoor parking lot - Humilitation for the sake of tomorrow', this mission is activated after you complete the mission 'Pugo Back-street'.
  
  
• Some mission progress order has been changed.
  
  • 'Magenta Back-streets' is activated after you complete the mission 'Hansan Island Unloading Dock'.
    
  • 'Shadow Fog Slums' is activated after you complete the mission 'Blue Fog Shopping Street'.
• Unit max level has been raised to 27.
  
• Level of Items that can be found in Loot chest is changed to mission recommended level.
  
• Loot chests no more have specific item. It drops various items randomly based on its level.
  
• Equip level of items in mission 'Streets of Shadow Fog' are changed from 15 to 20.
  
• Mastery 'First Aid' has been removed from fixed list for researching Mastery 'Cauterize'.
  
• Item price in Pierto shop has been increased slightly.
  
• Chance of acquiring masteries from all enemies has been raised.
  
• Needed information point of higher rank enemies in Troublemaker List has been decreased.
  
• Duration time of Smoke Grenade has been increased from 180 to 240.
  
• Company masteries have been built up.
  
  • Scavenger
    - Before: Chance of acquiring items has increased by 10%.
    - After: Chance of acquiring items has increased by 25%.
    
  • Expertise
    - Before: Chance of acquiring masteries has increased by 10%.
    - After: Chance of acquiring masteries has increased by 50%.
    
  • Customer Satisfaction
    - Before: The amount increases by 50% when the rewards attached to the letters of the civilians and rewards from the Valhalla National Police is in Vill.
    - After: Rewards of Vill has increased by 50% when complete the mission.
    
  • Sense of belonging
    - Before: Amount of ambition consumed decreases by 25% when taking missions.
    - After: Amount of ambition consumed decreases by 50% when taking missions.
    
  • Individualism
    - Before: EXP increases by 10%.
    - After: EXP increases by 25%.
• Some masteries effects have been built up.
  - Please see bottom note of notice for detailes.
  
  
• Fixed a bug that mastery 'Consideration' had not removed in specific condition.
  
• Fixed a bug that mastery 'Second Wind' had not activated.
  
• Some typos have been fixed.
Thank you.Details of Changes in masteries
• Physical Resistance I:
  - Before: Physical Attack Damage is decreased by 10%.
  - After: Physical Attack Damage is decreased by 15%.
  
  
• Physical Resistance II:
  - Before: Physical Attack Damage is decreased by 25%.
  - After: Physical Attack Damage is decreased by 30%.
  
  
• Physical Resistance III:
  - Before: Physical Attack Damage is decreased by 40%.
  - After: Physical Attack Damage is decreased by 50%.
  
  
• Final resistance:
  - Before: Block all attacks when HP is below 10%.
  - After: Block all attacks when HP is below 20%.
  
  
• Ironman:
  - Before: HP increases by 200.
  - After: HP increases by 300.
  
  
• Nocturnal:
  - Before: Dodge, block, hit rate, critical hit rate increases by 5% in the evening, at night, in dark indoors.
  - After: Dodge, block, hit rate, critical hit rate increases by 5% in the evening, at night, in dark indoors. Night Sight increases by 1.
  
  
• Bloodbath:
  - Before: (Attacking Turn) Recover all Action Points when taking enemies in Bleeding status out of action. (Defending Turn) Action time decreases by 10 when taking enemies in Bleeding status out of action.
  - After: (Attacking Turn) Recover all Action Points when taking enemies in Bleeding status out of action. (Defending Turn) Action time decreases by 30 when taking enemies in Bleeding status out of action.
  
  
• Gatekeeper:
  - Before: (Sentinel) Block increases by 2% for every enemy within sight. (Shedding) Action time decreases by 10 when Shedding is triggered.
  - After: (Sentinel) Block increases by 2% for every enemy within sight. (Shedding) Action time decreases by 10 when Shedding is triggered. Block increases by 20%.
  
  
• Final flame:
  - Before: (Cauterize) Recover 1% of maximum HP when clearing debuffs. (Phoenix) Trigger overcharge status when resurrecting. Generate 1 fire SP when turn ends.
  - After: (Cauterize) Recover 8% of maximum HP when clearing debuffs. (Phoenix) Trigger overcharge status when resurrecting. Generate 1 fire SP when turn ends.
  
  
• Dancing Flame:
  - Before: (Crying Blaze) 25% additional chance of activating Burn on the target when successfully hitting the enemy with fire property attacks. (Flame Collision) Additional damage of 25% will be inflicted when attacking enemies with fire property debuffs. Fire attack critical damage increases by 10%.
  - After: (Crying Blaze) 50% additional chance of activating Burn on the target when successfully hitting the enemy with fire property attacks. (Flame Collision) Additional damage of 25% will be inflicted when attacking enemies with fire property debuffs. Fire attack critical damage increases by 30%.
  
  
• Generator:
  - Before: (Energy Conversion) 10 SP additionally increases when converting energy. (Electric Shock) 25% additional chance of activating Electric Shock on the target when successfully hitting the enemy with lightning property attacks.
  - After: (Energy Conversion) 10 SP additionally increases when converting energy. (Electric Shock) 55% additional chance of activating Electric Shock on the target when successfully hitting the enemy with lightning property attacks. Lightning attack critical damage increases by 30%.
  
  
• Blood Wind:
  - Before: Action time descreases by 20 when turning enemies Out of Action and wind SP increases by 10.
  - After: Action time descreases by 30 when turning enemies Out of Action and wind SP increases by 20.
  
  
• Second Wind:
  - Before: (Wind Wall) Additional damage from types of Shot and Fall attacks additionally decreases by 5%. (Haze) Damage from melee attacks decreases by 5%.
  - After: (Wind Wall) Additional damage from types of Shot and Fall attacks additionally decreases by 10%. (Haze) Damage from melee attacks decreases by 10%.
  
  
  
• So Close, Yet So Far:
  - Before: Total damage caused by attacks is inceased by 5% for every 1 tile that you are away from your target.
  - After: Total damage caused by attacks is inceased by 3% for every 1 tile that you are away from your target.
  
  
• Flame Crash
  - Before: Damage increases by 25% when attacking a target in Fire Debuff status.
  - After: Damage increases by 25% when attacking a target in Fire Debuff status. Fire Attack Damage increases by 5%.
  
  
• Acute Pain:
  - Before: Attacking a target that's Electric Shock increases damage by 100%.
  - After: Attacking a target that's Electric Shock increases damage by 100%. Lightning Attack Damage increases by 10%.
  
  
• Strong Wind:
  - Before: Damage on enemies in stun type debuffs increases by 25%.
  - After: Damage on enemies in stun type debuffs increases by 50%. Wind Attack Damage increases by 5%.
  
  
• Shedding:
  - Before: (When Dodging) Action time of the attacking enemy increases by 30. (When Blocking) Action time of the attacking enemy increases by 15.
  - After: (When Dodging) Action time of the attacking enemy increases by 40. (When Blocking) Action time of the attacking enemy increases by 20.
  
  
• Muscle Armor:
  - Before: Armor increases by 5% of maximum HP.
  - After: Armor increases by 8% of maximum HP.
  
  
• Muscle Tolerance:
  - Before: Resistance increases by 5% of max HP.
  - After: Resistance increases by 8% of max HP.
  
  
• Heavy Strike:
  - Before: Attack Damage increases by 10%.
  - After: Attack Damage increases by 15%.
  
  
• Ambush:
  - Before: Damage increases by 50% when attacking enemies in non-battle status or in sleep.
  - After: Damage increases by 100% when attacking enemies in non-battle status or in sleep.
  
  
• Fire Bolt:
  - Before: Deals 50 fixed fire property damage when dealing damage to the enemy.
  - After: Deals 50 fixed fire property damage when dealing damage to the enemy. Fire Attack Damage increases by 5%.
  
  
• Headwind:
  - Before: Hit rate depends on the distance from the enemy. Hit rate decreases by 3% per tile.
  - After: Hit rate depends on the distance from the enemy. Hit rate decreases by 4% per tile.
  
  
• Wind Road:
  - Before: Support slot
  - After: General slot
  
  
• Informant
  - Before: Chance of acquiring masteries has increased by 10%.
  - After: Chance of acquiring masteries has increased by 50%.
  
  
• (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance I:
  - Before: (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance increases by 30.
  - After: (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance increases by 50.
  
  
• (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance II:
  - Before: (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance increases by 80.
  - After: (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance increases by 100.
  
  
• (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance III:
  - Before: (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance increases by 120.
  - After: (Slashing, Piercing, Blunt, Fire, Ice, Lightning, Earth, Water, Wind) Resistance increases by 150.

Hello everyone. This is the Troubleshooter development team.

We are going to have maintenance work on the Saturday May.26(25)th.2018, depending on your time zone(see below), in order to fix some bugs and new contents update.

• You will not be able to access the game during maintenance.
  
• Please finish the missions completely.
  
  
• [Maintenance Details]
  
• Schedule:
  
  
  • Date: May.26(25)th.2018
    
  • Daylight saving time is not applied.
    
  • Saturday 02:00 ~ 04:00 UTC
    
  • Friday 18:00 ~ 20:00 PST
    
  • Saturday 03:00 ~ 05:00 CET
    
  • Saturday 11:00 ~ 13:00 KST (GMT+9)
  
  Details:
  - Details will be announced as a separate notice after complete the maintenance.

Thank you for your cooperation.

Hello everyone, this is the Troubleshooter development team.

We've reported that some game client has being crashed in mission.

Development team is finding the cause of the problem.

If any of users who experiences this problem, please tell us any detailes about that moment using reply.

Thank you.