Agents,

In September 2016, we made a strong commitment to improving the game together with you, our community. The Elite Task Force was created to make sure that player feedback would be heard and included in key elements of the game’s balancing. 13 of our dedicated players were chosen to be a part of the first ETF group and were flown to Malmö, Sweden, to take part in a three-day workshop at Massive’s offices on the future development of The Division. The event was a great success, and the ETF were instrumental in helping us create what would become the game-changing Update 1.4.

We’ve worked with the ETF members ever since, getting constant invaluable feedback and insights from them. We’re awed by their passion and their knowledge of The Division and they’ve all proved to us just how important working with our community is as we look towards the future.

In January 2017, we want to expand the ETF program with a second group of Elite Task Force agents. Just like last time, we will invite this group of players to take part in a three-day workshop - this time at Red Storm Studios in Morrisville, North Carolina - on January 11-13, 2017. The workshop will primarily focus on parts that was left out of the 1.4 rebalancing of the game: The Dark Zone and PvP balancing for Update 1.6.

Remember, you don’t need to be a world famous YouTuber, gigantic streamer or podcast hero to be a part of the ETF. If you play The Division, are available on those dates (and possible days before and after for travel) and want to be part of creative and open discussions on the aforementioned subjects, we want to hear from you! You also need to be 18+ years old and have a valid passport (if traveling from outside the US). We’ll pay for flights, hotel and food during your stay with us.

Interested? We’re open for submissions right now! Fill out the form, let us know who you are and why you’d be an ideal candidate and we’ll see some of you at Red Storm soon!
If you want to learn more about what it’s like to be a part of the ETF, make sure to listen to Skill Up’s interview with ETF member DeepFriedDave or read Dave’s summary of the September event on Reddit.

Looking forward to hearing your thoughts!

The Division Dev Team

Agents,

In September 2016, we made a strong commitment to improving the game together with you, our community. The Elite Task Force was created to make sure that player feedback would be heard and included in key elements of the game’s balancing. 13 of our dedicated players were chosen to be a part of the first ETF group and were flown to Malmö, Sweden, to take part in a three-day workshop at Massive’s offices on the future development of The Division. The event was a great success, and the ETF were instrumental in helping us create what would become the game-changing Update 1.4.

We’ve worked with the ETF members ever since, getting constant invaluable feedback and insights from them. We’re awed by their passion and their knowledge of The Division and they’ve all proved to us just how important working with our community is as we look towards the future.

In January 2017, we want to expand the ETF program with a second group of Elite Task Force agents. Just like last time, we will invite this group of players to take part in a three-day workshop - this time at Red Storm Studios in Morrisville, North Carolina - on January 11-13, 2017. The workshop will primarily focus on parts that was left out of the 1.4 rebalancing of the game: The Dark Zone and PvP balancing for Update 1.6.

Remember, you don’t need to be a world famous YouTuber, gigantic streamer or podcast hero to be a part of the ETF. If you play The Division, are available on those dates (and possible days before and after for travel) and want to be part of creative and open discussions on the aforementioned subjects, we want to hear from you! You also need to be 18+ years old and have a valid passport (if traveling from outside the US). We’ll pay for flights, hotel and food during your stay with us.

Interested? We’re open for submissions right now! Fill out the form, let us know who you are and why you’d be an ideal candidate and we’ll see some of you at Red Storm soon!
If you want to learn more about what it’s like to be a part of the ETF, make sure to listen to Skill Up’s interview with ETF member DeepFriedDave or read Dave’s summary of the September event on Reddit.

Looking forward to hearing your thoughts!

The Division Dev Team

Greetings Agents,

The servers will shut down for maintenance on Thursday, December 8th at 09:30 AM CET / 03:30 AM EST / 12:30 AM PST. Estimated downtime is approximately 3 hours.

• Fixed an issue where some players were not able to collect the reward for completing all side missions in a zone.

Thank you,
The Division Team

Greetings Agents,

The servers will shut down for maintenance on Thursday, December 8th at 09:30 AM CET / 03:30 AM EST / 12:30 AM PST. Estimated downtime is approximately 3 hours.

• Fixed an issue where some players were not able to collect the reward for completing all side missions in a zone.

Thank you,
The Division Team

Greetings Agents!

Last week’s State of the Game discussed some Known Issues and the timeline for Update 1.5. This week, we are talking about the fixes made during the weekly maintenance as well as some other issues we are investigating.

Want to learn more about the team behind the Snowdrop Engine that powers The Division? Make sure you check out the latest casual podcast!

For everything discussed on the stream this morning, check out the VOD below or listen to it as a podcast!

State of the Game - December 1


There was a maintenance this morning to perform the usual duties as well as deploy a number of fixes.

• Fixed a bug where Larae Barret would remain stuck on the balcony in Lexington Event Center.
  
• Fixed a bug where the Barret Named high-end armor talent would not work after a phase transition or character death. Note that the UI will not take the bonus into account as this will require a client patch.
  
• Fixed a bug where Colonel Bliss’s Holster would not drop in General Assembly mission.
  
• All existing High-End items below level 30 will be automatically rerolled to level 30. In the future, in the event that players would be able to acquire High-End items when they are below level 30, the item will be level 30. Equipped High-End items on character below level 30 will be automatically unequipped during the maintenance and replaced with basic started gear.
  
• Fixed a bug where some players would be stuck on a black screen after watching the exit cutscene in Brooklyn.
  
• Sticky Bomb PvP damage modifier has been reduced to limit the skill’s potency when used against other players. While Sticky Bomb one shots should still be possible, they should only be achievable by highly specialized characters and in specific situations.

Following the maintenance there were reports where Larae Barrett would become immune to damage after exiting the balcony. To resolve this as soon as possible, there will be a quick maintenance tomorrow.

Additionally, we are looking into a few reports of Heal Delay and your actions being locked after using skills. If you do experience either of these, please provide us with videos on the technical support forum for your platform.

Finally, we have some interesting infographics we want to share with you! We pulled some data to find out where players are dying most often in Survival. The larger the death icon, the more players have died in that area. Please note that these only display the larger concentrations of deaths.

The first image shows you where the largest concentration of deaths overall is.



Secondly are the deaths caused by NPCs.



Finally, the deaths in PVP.




PC Performance Issues

We are aware of a few performance issues on PC that are related to full screen crashed and CPU usage. These issues are under investigation and if you do have issues with them, please visit the technical support forum and provide us with the relevant information.

PS4 errors

We’ve seen a number of reports from PS4 players that are experiencing the CE-34878-0 error. We are also investigating this issue and will update you as soon as we have more information.

As always, be sure to join us over on the Official Forums or on the community Reddit if you’re looking for a place to discuss all things related to The Division.

Until next time!

The Division Dev Team

Greetings Agents!

Last week’s State of the Game discussed some Known Issues and the timeline for Update 1.5. This week, we are talking about the fixes made during the weekly maintenance as well as some other issues we are investigating.

Want to learn more about the team behind the Snowdrop Engine that powers The Division? Make sure you check out the latest casual podcast!

For everything discussed on the stream this morning, check out the VOD below or listen to it as a podcast!

State of the Game - December 1


There was a maintenance this morning to perform the usual duties as well as deploy a number of fixes.

• Fixed a bug where Larae Barret would remain stuck on the balcony in Lexington Event Center.
  
• Fixed a bug where the Barret Named high-end armor talent would not work after a phase transition or character death. Note that the UI will not take the bonus into account as this will require a client patch.
  
• Fixed a bug where Colonel Bliss’s Holster would not drop in General Assembly mission.
  
• All existing High-End items below level 30 will be automatically rerolled to level 30. In the future, in the event that players would be able to acquire High-End items when they are below level 30, the item will be level 30. Equipped High-End items on character below level 30 will be automatically unequipped during the maintenance and replaced with basic started gear.
  
• Fixed a bug where some players would be stuck on a black screen after watching the exit cutscene in Brooklyn.
  
• Sticky Bomb PvP damage modifier has been reduced to limit the skill’s potency when used against other players. While Sticky Bomb one shots should still be possible, they should only be achievable by highly specialized characters and in specific situations.

Following the maintenance there were reports where Larae Barrett would become immune to damage after exiting the balcony. To resolve this as soon as possible, there will be a quick maintenance tomorrow.

Additionally, we are looking into a few reports of Heal Delay and your actions being locked after using skills. If you do experience either of these, please provide us with videos on the technical support forum for your platform.

Finally, we have some interesting infographics we want to share with you! We pulled some data to find out where players are dying most often in Survival. The larger the death icon, the more players have died in that area. Please note that these only display the larger concentrations of deaths.

The first image shows you where the largest concentration of deaths overall is.



Secondly are the deaths caused by NPCs.



Finally, the deaths in PVP.




PC Performance Issues

We are aware of a few performance issues on PC that are related to full screen crashed and CPU usage. These issues are under investigation and if you do have issues with them, please visit the technical support forum and provide us with the relevant information.

PS4 errors

We’ve seen a number of reports from PS4 players that are experiencing the CE-34878-0 error. We are also investigating this issue and will update you as soon as we have more information.

As always, be sure to join us over on the Official Forums or on the community Reddit if you’re looking for a place to discuss all things related to The Division.

Until next time!

The Division Dev Team

Greetings Agents,

The servers will shut down for maintenance on Friday, December 2nd at 12:00 PM CET / 06:00 AM EST / 03:00 AM PST. Estimated downtime is approximately 1 hour.

During this maintenance we will be deploying the following fix:

• Fixed an issue where sometimes damage could not be applied to Larae Barret in Lexington Event Center.

Thank you,
The Division Team

Greetings Agents,

The servers will shut down for maintenance on Friday, December 2nd at 12:00 PM CET / 06:00 AM EST / 03:00 AM PST. Estimated downtime is approximately 1 hour.

During this maintenance we will be deploying the following fix:

• Fixed an issue where sometimes damage could not be applied to Larae Barret in Lexington Event Center.

Thank you,
The Division Team

Greetings Agents,

The servers will shut down for maintenance on Thursday, December 1st at 09:30 AM CET / 03:30 AM EST / 12:30 AM PST. Estimated downtime is approximately 3 hours.

• Fixed a bug where Larae Barret would remain stuck on the balcony in Lexington Event Center.
  
• Fixed a bug where the Barret Named high-end armor talent would not work after a phase transition or character death. Note that the UI will not take the bonus into account as this will require a client patch.
  
• Fixed a bug where Colonel Bliss’s Holster would not drop in General Assembly mission.
  
• All existing High-End items below level 30 will be automatically rerolled to level 30. In the future, in the event that players would be able to acquire High-End items when they are below level 30, the item will be level 30. Equipped High-End items on character below level 30 will be automatically unequipped during the maintenance and replaced with basic started gear.
  
• Fixed a bug where some players would be stuck on a black screen after watching the exit cutscene in Brooklyn.
  
• Sticky Bomb PvP damage modifier has been reduced to limit the skill’s potency when used against other players. While Sticky Bomb one shots should still be possible, they should only be achievable by highly specialized characters and in specific situations.

Thank you,
The Division Team

Greetings Agents,

The servers will shut down for maintenance on Thursday, December 1st at 09:30 AM CET / 03:30 AM EST / 12:30 AM PST. Estimated downtime is approximately 3 hours.

• Fixed a bug where Larae Barret would remain stuck on the balcony in Lexington Event Center.
  
• Fixed a bug where the Barret Named high-end armor talent would not work after a phase transition or character death. Note that the UI will not take the bonus into account as this will require a client patch.
  
• Fixed a bug where Colonel Bliss’s Holster would not drop in General Assembly mission.
  
• All existing High-End items below level 30 will be automatically rerolled to level 30. In the future, in the event that players would be able to acquire High-End items when they are below level 30, the item will be level 30. Equipped High-End items on character below level 30 will be automatically unequipped during the maintenance and replaced with basic started gear.
  
• Fixed a bug where some players would be stuck on a black screen after watching the exit cutscene in Brooklyn.
  
• Sticky Bomb PvP damage modifier has been reduced to limit the skill’s potency when used against other players. While Sticky Bomb one shots should still be possible, they should only be achievable by highly specialized characters and in specific situations.

Thank you,
The Division Team