Hi everyone,

We have an update on our progress with the issues that we identified in our initial communication after the DMCA Takedowns surrounding TERA Proxy and other third-party programs. This update will include a couple of items outside of that initial outline and, going forward, it seems more useful and accurate to refer to these as “Focused Updates on TERA.” We’re setting a target of providing a new FUoT for you at least every two months. This will hopefully let us share meaningful updates each time instead of repeating ourselves with minor tweaks to language.

• After the announcement, we took the additional steps of reviewing previous account bans related to Proxy use and reactivated accounts that (as best we could determine from our records and data) fell inside the bounds of our current enforcement policy. This felt like a fair act we could do for our community in good faith. It is not, however, meant to signal a long-term intention to support Proxy. If Proxy or any third-party program is being used largely to cheat or disrupt the game, we will still take the necessary steps to protect the experience for our players. It is our hope that we can continue to work with the community to ensure that their key needs are met without the need for a third-party solution. As a reminder, we will only share information about our enforcement decisions/investigations with each account holder and nobody else. Additionally, please note that our enforcement policy prohibits all cheats and exploits that negatively or unfairly impact the play experience, whether they use the Proxy or not. If you witness a player using third-party programs to cheat, please report their behavior. http://support.enmasse.com/tera
  
  
• Bluehole reshuffled some resources so the v76 update will include some additional UI options that should help improve FPS issues for some players. The key item is the option to turn off all “non-essential” spell effects. That update is scheduled for November 13th. Bluehole will also be looking to make further FPS-focused optimizations throughout 2019, so please continue to share feedback on your experience with framerates in TERA and we’ll continue to pass it all along to Bluehole!
  
  
• We are going to remove Xigncode. The custom version of Xigncode that we were using for TERA was not functioning as completely and consistently as we had hoped. That limited effectiveness along with your feedback made it a relatively easy choice to discontinue our trial with Xigncode. This is one of the issues that we did not directly identify in our initial post-takedown communications but it HAS been a focus of much debate and feedback, so it seems worthwhile to officially highlight its removal from TERA. Xigncode will be removed as part of the v76 update scheduled for November 13th.
  
  
• Beyond our joint efforts with Bluehole, En Masse is working on an updated launcher that will—among other things—allow us to open up the testing of some game functions to a larger sample of users before full launch. This will help us benchmark the impact of improvements like these upcoming UI updates and should help tighten up the delivery timelines around new content. This could also create the opportunity for us to generate “event servers” to introduce novel TERA gameplay options for you in the future.

Fiery Featherweights update launches on Tuesday, November 13! You’ll have the chance to play an elin brawler and it's coming with a LevelUp! event, from launch day until Tuesday, December 11!

LevelUp! Event - November 13 - December 11
The LevelUp! event is only available to elin brawlers - those who hit level 65 during this event earns a pile of rewards: cool pets, costumes, weapon skins, mounts, and footsteps—plus a full set of Twistshard gear, a Guardian Mask, and a Cleansing Brooch when you reach level 65!

BuddyUp! - Now until forever!

• If you are going to level an elin brawler, reach out to a friend new to TERA or hasn't played in a while, share a BuddyUp! code with them, and earn additional rewards as you both level together as a team during our LevelUp! event.
  
• Anyone with a level 40 character can create a BuddyUp! code and all new players or players returning to TERA after 30 days can apply a BuddyUp! code to characters under level 10.
  
• As a mentor you will be rewarded with consumables, level 65 crafting materials, 12 Strongbox Keys, and a Master Crafter's Secret Additive just for getting a buddy to level up with you.
  
• Mentors can give away three BuddyUp! codes a month.
  
• BuddyUp! is not restricted to elin brawlers.

Both? Both. Both. Both is good.
As a mentor, recruit three friends, give them BuddyUp! codes, and claim 3 sets of rewards. Then ...

• Level up as a team! Perhaps you can create a team with yourself as the elin brawler tank, a healer, a melee DPS, and a ranged DPS. Then use instance matching to find your fifth!
  
• Or go ham with an all elin bralwer team to take on all the dungeons with 4 brawlers to level 65?!

Either way, you'll get rewards from doing both the LevelUp! and BuddyUp!
Share your experiences with us!
Need help finding people to BuddyUp! with? Check out our Discord server for the LFG chat to find those buddies! We'll have more BuddyUp! news coming soon so stay tuned! https://discordapp.com/invite/EME

From now until Tuesday, November 13, you can get a chance to win a Razer Blade 15 laptop, just for playing En Masse Games! Even if you don’t win the grand prize, you’ll have a shot at other Razer gear, EMP, or in-game item bundles for your choice of game!

All you have to do is visit our contest page, connect to Steam, and play any En Masse game for the time specified. Once you do that, you’re entered to win! The more playtime, the better chance you’ll have at the laptop. Plus, you can get some extra entries by showing off your character or spreading the news on social media.

Even if you don’t get first place, there are a ton of other great prizes on the line, such as:

• 2nd Place Winner gets 15000 EMP to spend on items in En Masse games
  
• 25 Runner-Ups get a pack of costumes, items, and consumables for their choice of game! Here’s the TERA Runner-Up Pack!
  
  • TERA Digital Deluxe Pack
    
  • 30-day Elite Status Voucher
    
  • Picture-Perfect Pixies costume
    
  • Duskhide Flying Dragon Mount

Halloween is here, so it’s time to bring out the treats and costumes!

Treats! Get a Gift with Purchase
For one week only, from Thursday, October 25 at 10 a.m. PDT until Thursday, November 1 at 10 a.m., buy the 12,000 EMP package and we’ll throw in two amazingly spooky masks—a Burning Bones Mask and an Icy Hot Skull Mask. These masks are—ahem—"hot items," and only available as a gift with purchase.

Costumes!
It's time to get your costume on and celebrate! Whether scary, cute, or municipal is your thing, we've got you covered with Halloween costumes and accessories available in the TERA Store until Tuesday, November 6!

Get a whole look all at once with the dyeable Bewitching Elin Costume Set (for elin only) for 3,995 EMP. This costume set contains a Dyeable Bewitching Elin Costume, a Grand Witch's Hat, and Witchypooh back piece. https://store.enmasse.com/tera/item/dyeablebewitchingelincostume/dyeable-bewitching-elin-costume-set-elin-only

This year, our newest costume look is the Picture-Perfect Pixies Smart Box. For 1,995 EMP, you get a set of Spring Pixie Wings, plus a Pixie Prince or Pixie Princess costume suitable for your race and gender. https://store.enmasse.com/tera/item/PicturePerfectPixies/picture-perfect-pixies-smart-box

Want a look that's special? Through November 6, check out the Halloween Hyperbox with 20 strongbox keys plus a chance at elite status vouchers, pet bundles, footstep bundles, and some amazing rare costumes, such as the dyeable Pixie Prince and Princess costumes, which are only available from the Halloween Hyperbox. https://store.enmasse.com/tera/item/halloweenhyperbox/keyed-to-win-halloween-hyperbox

Halloween only comes once a year, and these costumes will disappear soon, so hurry!

Gourdo is back, and rampaging across the land. It'll take a coordinated assault to bring him down…but the rewards will be well worth the effort!

From Thursday, October 25 until Thursday, November 1, look for Gourdo each day in most of TERA's major towns (like Crescentia, Pora Elinu, or Scythera Fae) from 4 p.m. PDT to 9 p.m. PDT, and all day long on Saturday and Sunday. As soon as you spot him, commence with the beatdown! If you're part of the group that takes him out, you'll get some awesome consumables, which may include a Strongbox Key or even our groovy new Halloween Footsteps!

Other possible rewards include:

• Squash Pie (recovers 100% HP)
  
• On Fire Effect (consumable boost, nontradable)
  
• Uncommon Noctenium Elixir
  
• Rare Noctenium Elixir
  
• Superior Noctenium Elixir
  
• Lein's Rootbeer
  
• Castanica Midnight Oil (50% craft speed for 1 hour)
  
• 10% Item XP Boost (2-Hour)

Sounds easy enough, right? Oh, but wait: There are also Fake Gourdos! These phony pumpkinheads are invulnerable, and so they can never be beaten…and never drop any rewards! So don’t get too overconfident: You might be able to take out a true Gourdo all by yourself, but if you start wailing on a Fake Gourdo, you'll just make it angry.

Ready? It's time to Go. Get. Gourdo!

1. Apex Part II

• Added Apex Skills to the remaining 6 classes: Sorcerer, Archer, Reaper, Gunner, Ninja, Valkyrie.
  
  • Requires starting Velika Banquet, part of The Two Banquets questline, at ilvl 439.
    
  • Adjusted Recommended Glyphs and Chain Skills leading to Apex skills.
  
  
• See our Dark Reaches promo page (http://tera.enmasse.com/events/dark-reaches) for a quick rundown of the new skills!

2. Dungeon

• Two New Dungeons
  
  • Dark Reach Citadel
    
    • 5-person dungeon
      
    • Accessed via Instance matching or the teleportal in Plaza of the Mighty in Colossal Ruins (Val Aureum).
      
      • 
      
      
    • Normal Mode:
      
      • Requires ilvl 446 for instance matching.
        
      • Limited to 1 entry (2 for Elite) per day.
        
      • Available Rewards:
        
        • Archdevan Formula
          
        • Artisan’s Tools
          
        • Copper Clasp
          
        • Gems
          
        • Stormcry Equipment Chest
          
        • Carved Ornament
          
        • Otherworldly Shard
          
        • Elemental Essence
          
        • Dyad Niveot Structure
          
        • Onset Masks
          
        • Various Etching designs and materials
      
      
    • Hard Mode:
      
      • Requires ilvl 453 for instance matching.
        
      • Limited to 1 entry (2 for Elite) per day.
        
      • Available Rewards:
        
        • Scavenged Supplies
          
        • Artisan’s Tools
          
        • Devil’s Claws
          
        • Gems[/size]
          
        • Stormcry Equipment Chest
          
        • Panasophic Ash
          
        • Elemental Essence
          
        • Veilthroch
          
        • Dyad Niveot Structure
          
        • Infinity Masks
          
        • Various Etching designs and materials
          
        • Accessory Amplifiers (tier I and II)
    
    
  • Grotto of Lost Souls
    
    • 5-person dungeon
      
    • Accessed via Instance Matching or the teleportal between Plaza of the Fallen and Nightwood in Darkquaver Woods (Sylvanoth).
      
      • 
      
      
    • Normal Mode:
      
      • Requires ilvl 453 for instance matching.
        
      • Limited to 1 entry (2 for Elite) per day.
        
      • Available Rewards:
        
        • Scavenged Supplies
          
        • Copper Clasp
          
        • Dragon Skull
          
        • Gems
          
        • Stormcry Equipment Chest
          
        • Panasophic Ash
          
        • Elemental Essence
          
        • Veilthroch
          
        • Dyad Niveot Structure
          
        • Various Etching designs and materials
          
        • Infinity Masks
          
        • Accessory Amplifiers (tier I and II)
      
      
    • Hard Mode:
      
      • Requires ilvl 455 for instance matching.
        
      • Limited to 1 entry (2 for Elite) per day.
        
      • Available Rewards:
        
        • Supreme Metal
          
        • Springy Draco Limb
          
        • Innerwear
          
        • Gems
          
        • Stormcry Equipment Chest
          
        • Springy Draco Limb
          
        • Weight Pendulum
          
        • Dyad Niveot Structure
          
        • Various Etching designs and materials
          
        • Transcendent Masks
          
        • Accessory Amplifiers (tier I and II)
  
  
• Reopened Dungeons
  
  • Channelworks
    
    • 3-person dungeon
      
    • Requires ilvl 412 for instance matching.
      
    • Limited to 2 entries (4 for Elite) per day.
      
    • Located at Balder’s Refuge.
      
    • Drops have been rebalanced for new challenge level and include Talents and low-tier materials
    
    
  • Velik’s Hold
    
    • 7-person dungeon
      
    • Requires ilvl 431 for instance matching.
      
    • Limited to 2 entries (4 for Elite) per day.
      
    • Located in Velika.
      
    • Drops have been rebalanced for new challenge level and include Talents and mid-tier materials
  
  
• Closed Shadow Sanguinary (both normal and hard)
  
• Leaderboard changes:
  
  • Removed Antaroth’s Abyss (hard).
    
  • Added Grotto of Lost Souls (hard).
  
  
• Adjusted dungeon rewards, including (but not limited to) the following major changes:
  
  • Antaroth’s Abyss (hard)
    
    • Increased Infinity Mask drop rate by 50 percent.
      
    • Added Accessory Amplifier (Tier I) to drop table.
    
    
  • Antaroth’s Abyss
    
    • Increased Onset Mask drop rate by 50 percent.
    
    
  • Red Refuge (hard)
    
    • Increased Onset Mask drop rate by 50 percent.

3. Compliment System

• When a Newcomer completes an eligible dungeon with a Veteran player, the Newcomer can compliment the Veteran player via the Compliment UI.
  
  • Newcomer is a player:
    
    • with fewer than 5 dungeon completions of that dungeon
      
    • and has been active fewer than 30 days or has returner status,
      
    • and joined the dungeon via Solo Instance Matching.
    
    
  • Veteran is a player:
    
    • who has completed that dungeon 5 or more times
      
    • and joined the dungeon via solo Instance Matching.
  
  
• Eligible Dungeons:
  
  • Ravenous Gorge
    
  • Kalivan’s Challenge
    
  • Shattered Fleet
    
  • Channelworks
    
  • Thaumetal Refinery
    
  • Lilith’s Keep
    
  • Kalivan’s Dreadnaught
    
  • Velik’s Hold
  
  
• Complimented Veteran players earn Veteran Guardian Tokens and other materials.
  
• Veteran Guardian Tokens are used to purchase Veteran Guardian Crates, containing Golden and Silver Talents.
  
• Rewards for complimented players:
  
  • From ilvl 412 dungeons:
    
    • 3× Veteran Guardian Tokens
      
    • 4× Golden Talent
      
    • 1× Silver Talent
    
    
  • From ilvl 431 dungeons:
    
    • 7× Veteran Guardian Tokens
      
    • 4× Golden Daric
      
    • 1× Silver Siglo
  
  
• NOTE: Eligible Dungeons and Rewards may change in future updates.

4. Item

• Added Transcendent Masks.
  
  • Acquired from Grotto of Lost Souls (hard) or by upgrading an Infinity Mask.
  
  
• Players can dismantle Onset, Infinity, and Transcendent Masks for Exchange Coupons.
  
  • Exchange coupons can be used to purchase any mask within the same tier, or an Upgrade Stone for a lower tier mask.
  
  
• Players can now enchant Heroic Oath gear up to +2.
  
  • Required materials include:
    
    • Golden Plate
      
    • Silver Plate
      
    • Gems
      
    • Supreme Metal
      
    • Springy Draco Limb
      
    • Weight Pendulum
  
  
• Added Accessory Morphers.
  
  • Change a Power accessory to a Crit accessory, or vice versa.
    
  • Accessory Morpher (1,070 gold), Uncommon Accessory Morpher (10,700 gold)
    
    • Can be purchased from General Merchants.
      
    • Accessory Morpher works for Prospect, Bellum, Daylight accessories.
      
    • Uncommon Accessory Morpher works for Entropy, Ethereal accessories.
  
  
• Added brooch etchings.
  
  • Pumped I–IV
    
  • Keen I–IV
    
  • Swift I–IV
    
  • Relentless Pumped I–IV
    
  • Relentless Keen I–IV
    
  • Relentless Swift I–IV
  
  
• Added Accessory Amplification system
  
  • Amplifier tier I upgrades a belt or accessory to tier I.
    
    • Stormcry (Belt), Heroic Oath (Belt), Entropy, Ethereal accessories
  • Amplifier tier II upgrades a belt or accessory directly to tier II.
    
    • Heroic Oath (Belt), Ethereal accessories
  • Amplifiers dismantle into Amplifier Tokens, which can be exchanged for an amplifier of your choice.

5. Achievement

• Achievement season 9 starts.
  
  • Total possible number of achievement points has increased to over 17,000. Laurel requirements have been rebalanced to match.
  
  
• Moved several achievements to the Special tab.

6. UI rework

• Revised the overall UI/UX
  
  • Changed HP/MP gauge and skill slot design.
    
  • Changed class-specific gauge UI design.
    
  • Changed system menu icon design and location.
    
  • Changed chat UI and system message design.
    
  • Streamlined Quest UI.
  
  
• Added weapon effects on/off toggle in Video Options.

7. Known Issues

• Reaper’s passive skill Vengeful Attack does not trigger as it should.
  
• Instance Reset Scroll for ilvl 455 is nonfunctional and will therefore not be available for purchase.
  
• Civil Unrest BAMs may not spawn as expected.
  
• Minimap may be immovable.
  
• Newly added TERA Homepage menu option inadvertently points to our Store page’s “Buy EMP.”

Need some talents?

The Lustrous Federation Crate is bursting with one of six talent packages - in store until October 15 @ 10 am PDT!

Six packages are:

• 75-600 Golden Talents
  
• 75-600 Silver Talents
  
• 50-200 Golden Darics
  
• 100–200 Golden Plates
  
• 50–100 Silver Siglos
  
• 25-50 Silver Plates

Find it in store here: https://store.enmasse.com/tera/item/lustrousfedcrate/lustrous-federation-crate

A new achievement season (Season 8) started Tuesday, September 25. For Season 8, a number of factors—including an incorrect calculation of the previous season’s Laurels—necessitated a reboot of the Laurel system. (You may see this reflected in-game when reviewing the History section of the Achievement Grades window.)

Since achievements are periodically added to and retired from the game, when a new season starts your Laurel is re-calculated based on currently obtainable content and goals. As such, while the point total displayed when opening the Achievement window represents an accurate record of your character’s in-game accomplishments, it is not necessarily the number being used to determine your Laurel. (To see that number, hover over the displayed Laurel for a few seconds.)

As of the start of Season 8, the current number of eligible achievement points is 15025. If some of your unlocked achievements were moved to “Legacy” status, you may need to complete new achievements to regain your previous Laurel.

To earn a Bronze Laurel, a character needs 20% or more of the available points (around 3005).

To earn a Silver Laurel, a character needs 40% or more of the available points (around 6010).

To earn a Gold Laurel, a character needs 60% or more of the available points (around 9015).

To earn a Diamond Laurel, a character needs 80% or more of the available points (around 12020).

To earn a Champion Laurel, a character needs 95% or more of the available points (around 14275).

NOTE: Laurel calculations are based on an internal percentage, and due to rounding issues may not correspond exactly to the numbers shown for each tier. In some cases, the game may show 0% remaining to reach a new tier when you really have 0.4% or less. When this happens, unlocking one more achievement should suffice to award the Laurel.

http://tera.enmasse.com/events/dark-reaches

TERA's latest update, "Dark Reaches" is about to land, and it’s bringing Apex content to level 65 archers, gunners, ninjas, reapers, sorcerers, and valkyries!

The update goes live on Tuesday, October 16, after maintenance, so you’ve only got a few weeks to prepare yourself.

To help you prepare, we'll be filling the Dark Reaches promo page, with "Reach Your Apex" events stretching across the three weeks until the update goes live: from Tuesday, September 25 until Tuesday, October 16.

The first stage of Reach Your Apex is a leveling event starting today and running right up until the update. As you reach leveling milestones, you'll receive rewards including 1-day Elite Status Vouchers, temporary mounts, costumes, footsteps accessories, inner armor, pets, a whole pile of consumables—and then, at level 65, a complete set of Twistshard gear!

Don't delay—log in now!

Starting Thursday, September 20 at 11 a.m. and continuing until Thursday, October 11 at 11 a.m. PDT, Shadow Sanguinary and Shadow Sanguinary (Hard) Vanguard Requests have token rewards that can be used to purchase various items.

You can exchange these tokens for a variety of sought-after items, including:

Master Blacksmith's Hammer: Used to refine Superior Brooches, drastically reducing the material requirement and gold cost to upgrade them.

Pink and Blonde Afros (7-day): Turn heads, and keep them turned, with these novelty wigs in two different colors!

Shadow Sanguinary requests award one token, and Shadow Sanguinary (Hard) requests award two. You can earn a maximum of three tokens per day by completing Vanguard Requests, no matter how often you complete the indicated dungeon.

Don't delay! The Shadow Sanguinary highlight event ends on October 11.