Path of Exile - Natalia_GGG
Core Supporter Packs End Soon
During our upcoming GGG Live broadcast on November 21st PST we will release a new series of Supporter Packs with keys to Early Access in Path of Exile 2. These packs will replace the current Core Packs, so you have a few days left to consider purchasing one of those before they leave the store forever.

Each Core Supporter Pack contains many exclusive cosmetic microtransactions which interact with your gameplay visually, as well as tons of points to spend. The higher-tier ones include physical items, such as a t-shirt, a hoodie and a pack of art prints signed by our developers.

If you're interested in getting one of the Core Supporter Packs but you're not sure you'll be able to do so in time, we'd recommend setting up a payment plan which can reserve a pack for you for up to three months after the commencement of your plan. Just email us in advance at support@grindinggear.com, we'll be happy to help you!

Check out the cosmetic effects from these supporter packs by watching the video below.


Thanks for your support!

An Update About Shipping Physical Items
With the release of new Supporter Packs this Thursday, we’re making changes to our shipping policy. We are now working with a new shipment company to ensure your physical merchandise gets to you without delays. In order to provide a better shipping experience to our players, we will now be charging for the delivery of physical items (the full shipment cost will be calculated at checkout). You will still have the option to opt out from shipping and receive points instead of physical items.

Please note that this doesn’t affect the current set of Core Supporter Packs. All physical items available in these Packs will be shipped for free by the new company for new purchases. Unfortunately we’re still in the process of resolving issues with shipment for those who purchased packs before we changed shipment companies. We’re really sorry about the delay. Thank you for your patience while we work through this.







Path of Exile - CommunityTeam_GGG


GGG Live - Path of Exile 2 in Early Access

GGG Live will begin at 12PM on November 21st (PST) at http://twitch.tv/pathofexile!

In the livestream you will learn everything you need to know about Path of Exile 2, the content you’ll be able to play on December 6th, including endgame and ways to join Early Access. After the livestream, Jonathan and Mark will answer your questions in a Q&A session with ZiggyD.

Twitch Drops will be enabled for the livestream with the reward announced in a few days. As always, co-streaming is welcomed!

We can’t wait to finally show you what we’ve been working on!
Path of Exile - Natalia_GGG
Today at 9am NZT we took down the realm for the deployment of the new account system. This migration was expected to take around 4 hours.

The first thing that went wrong was that the migration took longer to run than it did on our test hardware. This extended the downtime for an extra hour past the point that we had budgeted for.

After the realm was brought back up around 2PM NZT, we found that many players were getting disconnected frequently. This was caused by crashes in one of the backend master servers that caused online account session information to be lost.

We spent around 15 minutes trying to investigate the causes of these crashes but were unable to immediately come up with any solutions so we decided to roll back the patch.

Unfortunately in this case, what would normally take a very short amount of time to roll back took a very long time due to the extensive database migrations that had occurred during deployment. The databases are very large and restoring the backup took quite some time. The realm was brought back and the game restored at 3PM NZT.

The restore of the website databases took even longer and resulted in extended website downtime as well (the website was not available until 4:30PM NZT).

After investigation we have discovered that the crashes were caused by a very simple flaw. The constant that represents the length of an account name used in the account session was still accidentally using an old value, before we added the discriminator. If a player logged in with an account name longer than 27 characters then it would result in an exception being thrown when trying to copy the account name into the account session.

This on its own should not have resulted in the master crashing, but this occurred in an area of the code base that was designed to be exception free, which resulted in the entire process crashing.

The bug itself is already fixed, and we have also changed the code to be more resistant to exceptions occurring.

However, we have decided to delay the redeploy of the patch until Monday NZT. It is clear that we need to do another round of QA on this deployment to make sure that we have found all corner cases before we can be confident in deploying it again.

This is not the level of service you should expect from Grinding Gear Games and we are very sorry for the extended downtime.
Path of Exile - CommunityTeam_GGG
In order to support Path of Exile 1 and 2 sharing microtransactions as well as Cross Play between all supported platforms in Path of Exile 2, we have had to make some changes to our account system. Here are the changes you can expect.

Discriminators

One of the annoying problems that we previously had was that creating new accounts with the name you wanted was very difficult. With so many accounts, new players often had to try 10 or more times to get a name that wasn't taken.

Since we are merging all platforms accounts into a single account system, we knew that we had to deal with name conflicts anyway, so we have decided to add a "discriminator" number to the end of each account name.



Sub-accounts

The next big change we are making is sub-accounts.

There will be many players who have previously created an account on a console platform as well as on PC. These players can now merge these accounts together so that they can play across both platforms.

When merging accounts, both sub-accounts will still exist and have their characters listed separately. Which account you are currently using can be selected with the account selection box at the top of the character selection screen after you log in.



Microtransactions

The microtransactions purchased on an account are still associated with the individual sub account. If you previously had an account on one of the console realms and also an account on PC with purchases on both then then you can ask support to move them into a single sub-account as a one time action. Characters can not be transferred between sub accounts so you should only do this if you intend to not use the moved microtransactions on that sub-account any more.

Unfortunately, any purchases made on PlayStation platforms cannot be used on other platforms, and purchases made on other platforms cannot be used on PlayStation platforms. Note that these purchases can still be on the same sub-account, but the microtransactions will be marked as unavailable when viewing them in your stash.


Merging Other Platform Accounts

Path of Exile accounts have always been able to support logging in from multiple PC based platforms to the same account, but we are also now allowing you to merge separate accounts that were created on different PC platforms.

If you previously unintentionally created multiple accounts on different platforms you can now merge these accounts together, but note that you can only merge one account created from each platform. For example, you can't merge multiple steam accounts into a single account.

Downtime

To ensure this patch goes smoothly Path of Exile will be unavailable for an extended period of time. We’re expecting this process to take around 4 hours. Sorry for any inconvenience this may cause.

FAQ

Will I be able to play my Path of Exile 1 console characters on PC?
No. While you can share the same account on Path of Exile 1 on Console and PC, the characters will not be shared because Path of Exile 1 does not support Cross Play.

Will I be able to play my Path of Exile 2 console characters on PC when the game launches in Early Access?
Yes. Path of Exile 2 characters can be played across any platform.

After linking my Xbox and PC accounts, can I use microtransactions that were purchased on my Xbox account on my PC account and vice versa?
Yes, but by default the microtransactions on the two accounts will be in separate sub accounts. You can freely choose which sub-account you would like to use on either platform and the microtransactions originally purchased on that sub-account will be available for use on either platform.

You can also contact support if you would like to move the microtransactions onto the same sub account as a one time action, but note that we can not currently move your characters from one sub-account to the other, so you should only do this if you do not intend to use the moved microtransactions on that sub-account any more.

What should I do if I link the wrong accounts together?
Take great care when linking your accounts together. If anything goes awry, contact support. They will be able to unmerge accounts.

If one of my secondary accounts gets banned or muted, will that affect my primary or other secondary accounts?
Yes, if one of your accounts is muted or banned, it will affect all associated accounts.

If my account is permanently banned in Path of Exile 1, will I be able to use it in Path of Exile 2?
No, you will have to create a new account.

Can I upgrade from a Supporter Pack purchased on console to a higher-tier pack on PC?
No. Supporter packs on PC and consoles are considered to be different packs so you can't upgrade between platforms. You can still use all the microtransactions and points between platforms on platforms for which sharing is allowed.

After Path of Exile 2 is launched in Early Access, will I be able to use the existing Path of Exile 1 account to play it?
Yes, you will be able to use the same Path of Exile 1 account to play Path of Exile 2, you would need to purchase a key to join Early Access though.

I logged into my account and I don't see my characters. Why?

In some cases we had to merge two accounts together. Both accounts are still accessible. Use the sub account selector at the top of the character selection screen to change which account you are logged in to.

This has occurred due to various bugs in the past that have led to multiple accounts being created with the same login credentials. If two accounts shared login credentials then we merged the accounts together into sub accounts on the same account. There are 6124 accounts that were merged in this way.

There are also some cases where two accounts share some login credentials and not others. For example, two accounts share a steam login but one of the accounts also has a unique email address. In this case the steam login will be removed from the account that had both login methods connected, leaving both accounts accessible with different login methods. If you want to merge the accounts together, you can do so yourself here. There are 579 accounts that had login methods removed in this way.

Path of Exile - CommunityTeam_GGG
During our visit to Tokyo Game Show Game Director Jonathan Rogers showcased several design highlights of Path of Exile 2, including classes, maps, skills and bosses to renowned Japanese action game producer Koji Igarashi, known for his work on the Castlevania series and more recently, Bloodstained: Ritual of the Night.





Jonathan also hosted a panel discussion and played couch co-op with Shuhei Yoshida, who was formerly the President of Sony Interactive Entertainment, now their Head of Indies Initiative. Check out the video below!



Path of Exile - CommunityTeam_GGG
Now that we've announced a new date of Early Access for Path of Exile 2, we would like to give an update on the timeline for our next Path of Exile 1 expansion.

3.26 Expansion Timeline
Path of Exile 1 has received two new expansions this year with the ongoing Settlers of Kalguur being one of the most successful leagues ever. Despite the delay, launching Path of Exile 2 in Early Access this year is a very important milestone for us and we've been working very hard to make it happen.

After many days of internal discussions, we made the decision to not launch the 3.26 expansion for Path of Exile 1 this year. We’re looking to announce this new league in early 2025 (think late January) however we have to remain flexible with this window as releasing an entirely new project can come with challenges that we cannot predict.

This means that the Settlers league will be extended to early 2025.

Join the Settlers of Kalguur event on November 7th PST
To brighten up the wait, on November 7th PST we're launching a fresh version of the Settlers of Kalguur with a little twist, that would run in parallel with the ongoing Settlers League.

By participating in this event you'll be able to play the Settlers league, in either Hardcore SSF or Standard, with a fresh economy and a ladder reset. By reaching level 50 in any version of the event you will earn one guaranteed Settlers Mystery box per account. The Settlers challenges are also available in the event, so if you were planning to complete them, you will be able to do so.

In the event, monsters in every area are affected by a pool of mods which you will be able to manipulate upon entering that area, just like in Necropolis league. Unlike Necropolis league though, these mods will only be rewarding, like in this example:



The mods are the same for all players and rotate once per hour in every area, including maps.

    Start date: 1PM November 7th PST End date: Early 2025Based on: Settlers LeagueNot voided - characters and items will migrate into parent league afterwards. Platforms: PC and Console

Frequently Asked Questions

    Will the event run on all platforms?Yes.Can I play my existing character?No, you'll need to make a new character.Will Necropolis crafting mechanics be available in the event?No, only the Lantern that you use to manipulate mods in the area will be available. The Necropolis area as well as Undertaker Arimor are not a part of this event.How do I join the event?At the character selection screen, there's a panel below your characters which will show the event available. You can join the event by clicking 'join'. This option becomes available 30 minutes before the event is set to begin. Your character won't be able to move until the event starts. Can I make Private League versions of this event?No.When will I receive a Mystery Box?The Settlers Mystery Box will be awarded automatically upon reaching level 50 in the event.What happens if I already have all of the microtransactions from the Settlers Mystery Box?If you already own the entire Settlers Mystery Box series, you'll instead be awarded with two Polaris Mystery Boxes.


Good luck, Exiles! We hope you have fun in this one.


Path of Exile - CommunityTeam_GGG
Trick or treat? The seasonal Halloween microtransactions are now available in the shop for a limited time. From spooky scary skeletons to patches of pumpkins, there's definitely something in store for you to terrify everyone in Wraeclast!

Check out the full list of seasonal Halloween microtransactions below, or get yours by checking out the shop in-game by pressing 'M'.

Shock your friends with the Scare Mask Helmet Skin and give it a modern twist with the Arachnamagus Armour Set!



These microtransactions will be available until November 5th, 4PM PST, after which they'll be leaving the store until they return again next Halloween!

Thanks for your support!
Path of Exile - Natalia_GGG

Unfortunately we have some bad news. We have to delay Early Access for 3 weeks. The new date is the 6th of December.

We're really sorry about this one. People plan time off and things like that around our launches, but we just had to do it.

So what happened? It turns out that it isn't the game itself that we are behind on, it's a bunch of server side infrastructure work that has taken us a lot longer than we expected.

One of the key promises we made is that all your microtransactions will work across both Path of Exile 1 and 2. In order to do that, we have to integrate the account systems for not only Path of Exile 1 and 2, but also for the console realms as well.

We have to get everything perfect so that nobody loses anything they paid for, and nobody has their account broken.

So with that in mind, we have decided to delay.

We are going to be having a livestream talking all about the content you can expect in Path of Exile 2's Early Access in about 4 weeks. You can think of it like the biggest league announcement we have ever done. We're really looking forward to telling you all about the endgame content that the team has been working hard on.

Until then though, thanks for your support.
Path of Exile - CommunityTeam_GGG
This weekend we’re running a sale on all Character, Portal and Footprint Effects. Take this opportunity to add the finishing touches to any outfit! You can check out the full selection of discounted cosmetics in-game by pressing M to open the store. This sale will run from the time of this post until 5pm on Monday, October 14th (PDT).

Add some spice to your step and flare to your flourish with the Sunrise Footprints, Weapon Effect, and Character Effect, then disappear into the Mist Portal Effect. Complete the look with the Heritage Armour Pack.



Thanks for your support!
Path of Exile - CommunityTeam_GGG
We’re at Brasil Game Show where attendees can try out Path of Exile 2. To make our first time here special for our players, we asked our Brazilian developers to tell us about the work they’ve been doing for Path of Exile 2. Check out the video below!

As the video is in Portuguese, we’ve included subtitles so you can still enjoy the insights!


...