[Updated March 31] The connectivity issues with NVIDIA's GeForce NOW have been resolved. The game is now available again. We apologize for the inconvenience and appreciate your patience.

Hi Maplers,

We have received your extensive reports on the connectivity issues with NVIDIA's GeForce NOW service and we are working closely with NVIDIA to resolve these issues as swiftly as possible. Any updates will be added to the top of this post, thank you for your patience.


- The MapleStory Team

 

Join Community Managers Ezrabell and Veeraah in the next Community Livestream as they hop into the Super Yeti x Pink Bean world! Grab your snacks and prepare for an adventure of fun in this upcoming livestream. Join us on any of the platforms listed below this Monday, March 27th at 4:00 PM PDT (7:00 PM EDT).

CM Ezrabell and CM Veeraah will be on the live sever of the Super Yeti x Pink Bean world. Join the stream for a fun adventure of leveling and exploring the world as Yeti and Pink Bean! There will also be giveaways throughout the stream! We will be giving away the Highlight Damage Skin along with some handy consumables like Hyper Teleport Rocks (7 Day)! Make sure you don't miss out on the fun~ See you Monday!

• Twitch
• YouTube
• Twitter
• Steam
• Facebook

 

[Updated March 24 at 5:49 PM PDT] The maintenance has been completed and we have extended Cash Shop items for 3 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

We will be performing an unscheduled channel maintenance on Friday, March 24, 2023 at 3:30 PM PDT (6:30 PM EDT / 11:30 PM CET / 9:30 AM AEDT March 25). We anticipate the maintenance to last approximately 3 hours, concluding around 6:30 PM PDT (9:30 PM EDT / 2:30 AM CET March 25 / 12:30 PM AEDT March 25). Thanks for your patience!

Times:

Friday, March 24, 2023
PDT (UTC -7): 3:30 PM - 6:30 PM
EDT (UTC -4): 6:30 PM - 9:30 PM
CET (UTC +1): 11:30 PM - 2:30 AM (March 25)
AEDT (UTC +11): 9:30 AM (March 25) - 12:30 PM (March 25)

• What will be unavailable:
  • All MapleStory game servers.
• Changes and Updates (Additional Changes TBA):
  • The Beauty Salon has been returned for use and all Hairstyles that were replaced after the extended downtime have been restored.
    • Any Hairstyle changes made after the downtime up until the Beauty Salon was blocked will be lost. Please contact Player Support as we will work to recover those in a future maintenance.
  • Fixed the issue where Yeti X Pink Bean Inkwell Coins could not be used.

[Updated March 23 at 2:43 PM PST] The maintenance has been completed and all channels are now available. Thank you for your patience.

We will be performing an unscheduled channel maintenance on Thursday, March 23, 2023 at 12:30 PM PDT (3:30 PM EDT / 8:30 PM CET / 6:30 AM AEDT March 24). We anticipate the maintenance to last approximately 2 hours, concluding around 2:30 PM PDT (5:30 PM EDT / 10:30 PM CET / 8:30 AM AEDT March 24). The maintenance will be rolled out progressively in stages as outlined below. In-game slide messages will inform players of the maintenance progress and which channels to avoid. 

Times:

Thursday, March 23, 2023
PDT (UTC -7): 12:30 PM - 2:30 PM
EDT (UTC -4): 3:30 PM - 5:30 PM
CET (UTC +1): 8:30 PM - 10:30 PM
AEDT (UTC +11): 6:30 AM (March 24) - 8:30 AM (March 24)

• What will be unavailable:
  • Stage 1
    • Channels 1-10 on Scania, Bera, Aurora, Elysium, Luna, EU Reboot, NA & EU Yeti x Pink Bean
    • Channels 1-15 on NA Reboot
    • Instanced Servers (instanced content such as Dimensional Invasion)
    • Cross World Party Quest
  • Stage 2
    • Channels 11-20 on Scania, Bera, Aurora, Elysium, Luna, EU Reboot, NA & EU Yeti x Pink Bean
    • Channels 16-30 on NA Reboot
• Changes and Updates (Additional Changes TBA):
  • The Beauty Salon will temporarily be disabled as we investigate the issues. During this time, your Beauty Salon will appear empty until further notice.

 

Hi Maplers,

We are looking into the hair style issues after the March 23rd Maintenance after the Mix-Dye fix that was applied. We appreciate your patience as we investigate the issue.

- The MapleStory Team

 

Attention Maplers,

The wonders of Maple World have arrived to KartRider: Drift, with Pink Bean and Lucid making their debut on the track. You can purchase these iconic MapleStory characters in Nexon's brand-new kart racer!



You can learn more in the KartRider: Drift x MapleStory site and the KartRider: Drift x MapleStory post on the KartRider: Drift website!

 

[Updated March 23 at 3:41 AM PDT] All servers are now back online! Cash shop items have been extended by 14 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client. Thank you for your patience and understanding while we worked to address the issues!

Changes and Updates:

• The root cause of the constant channel crashes has been identified and fixed.
• Fixed the issue where Mixed-Dye Hairstyles were not being properly applied to the character from the Salon.
• Fixed an issue where viewing the Character Information window of any character would cause the game client to close.
• Players that had their Fairy Bros' Golden Giveaway progress reset due to logging into Super Yeti x Pink Bean world now have their progress restored.
• "Yeti x Pink Bean" is no longer misaligned on the Europe region world selection screen. 
• Compensation for the extneded downtime after the v240 patch has been distributed. Please claim your items from the gift box icon before April 5 at 11:59PM UTC.
  • Compensation Box 
    • 2x EXP Coupon (15min) x20
    • 2x Drop Rate Coupon (15min) x20
    • Special Medal of Honor x5
    • Symbol Selector Coupon
    • Trait Boost Potion 
    • Extreme Growth Potion 
  • Golden Giveaway Golden Pass

[Updated March 23 at 2:45 AM PDT] We have verified the fixes and are wrapping up testing on the live servers. We appreciate your patience. 

[Updated March 22 at 9:17 PM PDT] We are in the process of internally testing some server file fixes and will provide an update on completion time when possible.

Hi Maplers,

We have decided to bring all servers down in order to investigate the root cause of the channel crashes that have been coming after the v.240 Double Trouble Recharge update maintenance and address it as soon as possible. We apologize for the downtime and will provide an update at the top of this post when we can.

- The MapleStory Team

 

In the midst of our scheduled and unscheduled maintenance, we sometimes perform hotfixes to address a variety of bugs and issues without bringing down the servers. We will use this post as a collective hub to update our players with the hotfix details, such as when and which fix was applied. Each time there is an update, this post will be bumped up on our news page and the update will clearly be indicated with the date the hotfix was applied. We hope that this will be a useful record and helpful information for our players.

Here you'll find a list of hotfixes that addresses a variety of bugs and issues reported within the v.240 Double Trouble Recharge update.

Hotfixes:

• March 22, 2023
  • Fixed an issue where going to Super Yeti x Pink Bean World would reset your Fairy Bros' Golden Giveaway progress as of 11:56 PM PDT.
    • We are still working to restore the progress for Maplers who already had their progress reset.

 

Pink Bean and Yeti return once again as limited-time playable classes in Super Yeti x Pink Bean World! Level both classes to earn awesome rewards themed around both characters, including some unique titles! The Yeti x Pink Bean Step Up event will be there to help you on your journey throughout Maple World with special gear and consumables! Earn cosmetics by raising your very own Rock Spirit in Grow The Rock Spirit! And earn EXP along with chairs in I Haven’t Done Anything! Revisit the story cutscenes from Arcane River and Grandis with a new overhaul to the Grand Athenaeum in Maple Chronicle. Experience a new Boss UI with the addition of an auto-matchmaking feature.

Read Double Trouble Recharge Patch Notes here!

[Updated March 22 at 11:20 AM PDT] The maintenance has been completed and we have extended Cash Shop items for 7 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

We will be performing a scheduled game update on Wednesday, March 22nd, 2023 at 5:00 AM PDT (8:00 AM EDT / 1:00 PM CET / 11:00 PM AEDT). We anticipate the maintenance to last approximately 7 hours, concluding around 12:00 PM PDT (3:00 PM EDT / 8:00 PM CET / 6:00 AM AEDT March. 23). Thanks for your patience!

Times:

Wednesday, March 22nd, 2023
PDT (UTC -7): 5:00 AM - 12:00 PM
EDT (UTC -4): 8:00 AM - 3:00 PM
CET (UTC +1): 1:00 PM - 8:00 PM
AEDT (UTC +11): 11:00 PM - 6:00 AM (Mar. 23)

• What will be unavailable:
• All MapleStory game servers.
• Changes and Updates (Additional Changes TBA):
  • Server Upkeep.
  • MapleStory will be updated to v.240.1.
  • Patch notes will be available soon.