These are the exquisite updates to be served for all Agents!
New pet addition, Gomory pet joins the fray!

Here are the fresh updates for Closers World!

• One-on-one trades will be at ease! Just have these conditions and you can set up a private Black Market trade!

A free Private Sale Ticket will be provided to your account once per day. But if it’s not enough, you could purchase it from the store anytime!

Premium Private Sale Ticket Year-around

• Showing your character images now made easy. Select and add your acquired images to the Character Image List to make it appear in every corner of the game!

• By just Ctrl+ALT+Mouse Right-Click on the item material, the shop will conveniently appear directly in your inventory. No need to visit the NPC when you are on a rush!

• You won’t miss out the best deals anymore. You can now identify items that will be ending its sale! Also, if you have items that are about to expire, a system notice will prompt to your screen to remind you. Better consume it while you can!

• The more, the better. It is more convenient with the new changes in the Crew system! You can now share authority with a Crew Veteran who will give you a hand managing new recruits. More functions were applied, including a new UI.

• The previous Consumable Box and Material Box has been removed, and created two new boxes!

Support Boxes Contents

• Removed and added new items in the Washing Machine item pool. The rates have also been adjusted!

• Improvements for the face shading, characters looks better!
• Adjustments in Legion Program were applied. Difficulty was lowered!
• We made improvements for your convenience. Skill level from gears, tunning, etc. is changed. ‘Skip’ function during item opening was added. Several mission objectives were improved.
• Selfie Mode’s screenshot quality improvement and a function to spin emotes were added.
• Farming for some gears was improved.

Collect Renewal Celebration Tokens and exchange it with celebration rewards!

Receive a Renewal Celebration Token after clearing a target event dungeon.





Log-in to Closers daily and accumulate your log-in minutes to receive Renewal Celebration Tokens.



Exchange Renewal Celebration Tokens with various items in Vending Machine.

Exchange List

• Shop and exchange Material will be removed at June 8, 2022 at 7:00 AM UTC.

The new advanced pet Ara and Elite Pet Mini Gomory are here!

Sale Period
May 11, 2022 – July 27, 2022 UTC



[Accumulative Purchase Reward] – Only Pet Container is Available from Random boxes.




Sale Period
May 11, 2022 – Always


Renewal package filled with awesomeness!

Sales Period
May 11, 2022 ~ May 25, 2022 UTC

Here is your chance to jump your characters to Level 88!
Another Jumping Event to experience!


Create a character and level them up to Level 88 to get amazing benefits!

Event Period
May 11, 2022 7:00 AM – June 8, 2022 7:00 AM UTC



You will jump for joy for these items that you’ll obtain in the support box!

Common Items will expire on December 31, 2022 9:00 AM UTC


Characters created during this period will receive these awesome rewards!

Event Period
May 11, 2022 at 7:00 AM – June 29, 2022 at 7:00 AM UTC

Items will expire on December 31, 2022 9:00 AM UTC


Time to grab these packages with huge discounts!
Get a Visual Slot 18-piece Full Set with Footprint slot included!

Sales Period
May 11, 2022 – June 8, 2022 UTC

Greetings Agents,

We will have our server maintenance for Closers World server on the following schedule by time zone:

• UTC: May 11, 2022 at 5:00 AM – 10:00 AM
• PDT: May 10, 2022 at 10:00 PM – May 11, 2022 at 3:00 AM
• GMT+7: May 11, 2022 at 12:00 PM – 5:00 PM

Kindly log-off from the game before the maintenance starts.

During this time, you won’t be able to enter the game and the website may not work smoothly.

Please keep an eye on our website or social media sites for news and further updates.

• Official Closers Facebook Fanpage
• Official Closers Twitter Page
• Official Closers Discord Server
• Official Closers YouTube Channel

We are thankful for your support and understanding!

Even leaders needs to celebrate their own birthday! Perfectionist at its finest!

All agents will get a Birthday Celebration Box containing x1 Zenith Full Set (1-Day), x1 Elite Status Voucher (1-Day), x11 Ressurection Capsule, and x20 Piece of Cake!

Receive this once per account when you logged-in on April 30 at 12:00 AM UTC.

Don’t be late! This event only runs for only 24 hours.

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• Can we get an increase cap on the weekly Contribution limit or make Dungeon Missions in Union Watch not able to count towards the weekly limit since it is possible to reach the max limit in 3-4 days with just three characters
• Can we get purchaseable double talisman and if possible PNA stabilizer on contri shop?

Dev Response
The max contribution limit was increased in the KR server this year. This means that the World server will also have that update during the future patch. Please stay tuned in our website for further updates regarding this.

We see that PNA leveling is essential for players, therefore, we will positively consider adding more helpful items to the Contribution Shop.

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• Is it possible to have 5th character in Rattus team in the future?

Dev Response
We will check all possibilities since it is great to have a 5th character in Rattus team. If that day comes, please welcome the new character once he/she is released. Stay tuned to Closers!

• In the last Q/A you talked about collaborations, but there is still no indication of anything, can you give us a clear answer about this?

Dev Response
There are no collaborations at this time, but once we have an update, we will definitely share this great news to all.

• Suggestion: Universal Hub

Dev Response
We are taking into consideration for having a universal hub in Closers. However, the hub is a challenge for us to implement in-game since it is a place where we should accommodate a lot of characters all at once and in one place. For the meantime, please enjoy the event towns that are currently available in-game.

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• Luck stabilizers in potion-limited Commander Raids (Meet Lust King, Machine King Confrontation)Will you permit the use of luck stabilizers in these raids?

Dev Response
Update as of May 3rd:

We would like to clarify that the drop rate for items is very low in commander raids to keep its rare value. As an alternative, and a much faster way to get those items, is to craft them. Therefore, we will keep it as it is now. Please use Luck Stabilizer in other dungeons where it can make full use of it.

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• Are there any plans to curb inflation? With the private BM coming out, I’m expecting the number of credits kept in reserve to decrease, which may (at least in the short term) result in higher prices elsewhere. Did Naddic have any plans to address this?
• Due to inflation that global has, i feel like global shouldn’t really copy exactly every changes that are Korean server is getting and should alternate the amount of credits/entries earned because I recently found out that they also change the amount of entries for the IF dungeon to just 3 instead of 6If I remember that the PD has said along the lines that “it’s to balance out the economy ” but this is based off the Korean server. so that this logic wouldn’t balance out with globalDid the developers also think that this decision is also appropriate to global and that is there any plans on changing the economy in any shape or form?

Dev Response
It is expected that additional credit spending will come as the Private Black Market feature will be added to the game soon. We anticipate that this will contribute to stabilize the amount of credit in game.

We appreciate your time to share your point of view regarding the IF dungeon. Making the entry limit into 3 for IF dungeons is necessary for both KR and World server to ease the inflation.

Overall, we will keep on monitoring the economy of World server and see what our next course of action will be.

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• Are there plans to revamp the chip system? (Most notably the amount of EXP and the amount gained per level)

Dev Response
During the April 6th update, there was a renewal for the Chip System. It is mainly focused on reducing the amount of EXP required for overclocking.

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• Are there plans to make gear transitioning easier? (As in more methods that doesn’t require paying to transfer tunes and enhancement)

Dev Response
We added an Enhancement Transfer system to provide an easier option for players to change gears.

We will also come up with other ideas to lower the difficulties of farming such as launching a Machine King Instant Transcendence event.

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• Disbursement of entry passes for future farming events to be mandated

Dev Response
We are currently providing sector passes as many as we can and we will continue to provide more of it in the future. For now, you may get them through in-game events. We kindly suggest checking the event announcements on our official website about where and how to gain passes.

• Equalizer change
  Change equalizer to rarity based like fabric treatments so that older equalizers can utilized for newer content

Dev Response
We ask for your understanding that as of the moment, we will keep the current system where Equalizers are split by level to keep its original design.

• More empowered state effects I think it is worthwhile to have something besides armbands offered as craft/achievement/chain discount reward and it also adds to cosmetics. Something that could be of suggestion is to have empowered effects from Irina onwards or the legion commanders

Dev Response
We will certainly consider the suggestion for the Empowered State effects. We also believe that it would be a great addition to the game’s design.

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• Has there ever been any consideration of adding the ability to skip cutscenes/death animations after everyone has seen it at least once?

Dev Response
If you are referring to the cut scenes and the death animations of boss monsters, we will consider the ‘skip’ feature positively.

• Would it be possible to implement a setting to select specific sectors to activate triggers and/or auto-use item slots on so that players don’t have to manually toggle every time they want to have them on/off?

Dev Response
Thank you for sharing your idea of having On/Off triggers. Since there are too many dungeons in-game, this feature will not be considered at this time. We ask for your understanding regarding this matter.

• Are there any plans to make a multiqueue system, where a player could potentially queue for more than one sector at a time?

Dev Response
We understand that it takes time to complete a squad during queuing and having an option to join in multiple queues would be a great idea! We will refer to this suggestion for Closers’ future development planning. For the meantime, we have updated some parts of the squad system for improvements.

• Something I want to add is that the game should try to be more ‘in your face’ with vital game tutorials.
  From the recent returning event my observation and discussion with crew members + general public was that there have been a lot of people asking how to unlock trigger slots

Dev Response
Thank you for sharing with us your observations and actual feedback from players who returned from playing Closers. We will keep these details in mind while we are completing the Tooltip renewal that will be applied in our future patch.

• Is there a reason CMC tickets are only purchasable when there is a CMC event active, while the CMC tickets themselves can be used during any CMC event?

Dev Response
We appreciate your inquiry and feedback regarding CMC. It is intended to make CMC Tickets only available during promotional periods and it is not designed for stacking up. We ask for your understanding that we will maintain its limited-time purchase since this event provides quite a lot of benefits.

• Could there be some way to transcend our Asmo gear to Machine King gear?

Dev Response
In order to facilitate a smoother gear transfer, we currently set up an event for an instant transcendence.

During this event period, players can transcend a Lusty Infinite Trinket to Sloth Infinite Trinket instantly!

You may check out this link to find more information about it: Machine King – Belphegor

• More usage for sliver hero plate coin in the future

Dev Response
We see to it that some wants to have an alternate use of Hero Plate Coins. We hope for your understanding that there are no plans to expand its usage in the future.

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• Are there any plans to recruit more CPC members in the future?

Dev Response
Yes, we consider opening a recruitment for additional Closers Player Council members in the future. Further details will be announced on our website or on our social media channels.

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Once again, thank you for the unending support to Closers Online!

If you miss out sharing your feedback and suggestions, you are always welcome to message us through our website support or email us to support@closersonline.com.

See you all next time for another Q&A session!

Thank you to all Agents who shared their questions, feedback, and suggestions!

Below in this webpage, you will see the topic along with yourquestions, and theanswers of our Devs.
We sincerely appreciate all entries for this Q&A session!

• Can veteran players get some kind of rewards as well and not just the new/returnee player? At least something to motivate current players to continue playing Closers?
• Will there be events for veterans who have been playing the game for years?
• Will veteran players or players who have been playing daily get Bai/Mirae/Luna Daki since returnee and new players are getting them.

Dev Response

First of all, we sincerely appreciate your continuous support to Closers, and we hope that you all stay with us as more updates are yet to come!

The New/Returned agent rewards are designed to help new and returned players settle down and to quickly enjoy playing with veteran players. Veteran players will also feel a similar need when trying new characters in a different account or coming back from having a break in playing.

We wanted all to know that we recognize the worth of your time in playing Closers. Various events from each update is one of the benefits for those who are playing the game frequently. For a meantime, we put our best effort into providing fruitful events in every patch update, such as buffs or rewards that are useful for your characters. You can check out the 2022 Closers Roadmap for the main updates that you can look forward to.

We will consider the “Dakimakura” on a positive note as an in-game event reward. We’ll be finding the right schedule when we can release this. Please look forward to it!

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• Can QoL updates from KR be brought earlier to WORLD server instead of waiting for a few months?
• Can we get QoL faster (for now bankable asmo gears, nerfed busan and tiamat are enough imo)?
• When can we expect the important QOL updates to global?
• Talismans account-based update when will come to CLOSERS World?
• Is there any chance in future mutant could be account bound?
• Will it be possible to make costumes inside the costume locker have images, effects, etc. so we could still distinguish it without having to equip the entire set.

Dev Response

We understand your sentiments about the QoL updates. We ask for your understanding that all updates are added successively per region, and it is difficult to update a specific feature ahead of schedule given the current structure of the game.

We seek for your patience that some of these updates may take a while since we are making sure that it is stable on our server. Yet we will try our best to apply those contents as early as possible for the convenience of the players.

For the Talismans, these are already combined with Premium Buff, so these are now account-based. Please enjoy this buff in the game!

As for the Mutant PNA, instead of making it account-based, we have a plan to add a system for this in the World server. The idea is to select a mutant type where you can focus on increasing its EXP which will make it more convenient for leveling up mutants.

And lastly, we are considering a new system to improve our current locker features, such as having a way to contain more costumes and options to use set effects.

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• How did developers made it possible to implement this (Private Black Market) system and wouldn’t the system still have a lot of drawbacks or is it that developers has some policy changes that this system possible later on in the future?
• Is there a reason the BM is extended to include private trading instead of updates to direct trading? What is the reasoning for adjusting BM to support direct trades, instead of adjusting private trading to allow for trades of “black market only” items?
• With the private black market coming, do you plan to remove lower price limits for items?

Dev Response

Thank you for getting back with us regarding the Private Black Market. In our previous Q&A, we mentioned that we cannot receive your personal information due to legal restrictions, which it is still does.

But since this is one of the most requested features from players, we decided to have an alternative way to make it possible in World server. However, to manage this, we need some precautions:

1) The Private Black Market will have more strict regulations
2) We will keep an eye on those accounts with bad records and with the same IP connections
3) We will monitor any malicious activities or other activities that are negatively affecting the gameplay or community

We wanted players to experience trading with more convenience. Therefore, instead of the direct trade which is made with an old system, we will focus on putting more resources to improve the Black Market.

We currently have no plans to remove the lower price limit since the purpose of it is to preserve the item’s value. However, we will keep on monitoring this by collecting feedbacks and see what the best course of action for the given situation would be.

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• Is there any plans for another arena/pvp balance? is there any chance rattus and future character is playable for pvp?
• Are there any plan to make all pvp reward better (daily/weekly/crew war) or at least scale better for max lvl player?
• Is it possible to bring back or remake old 3v3?
• Is there any plan to bring back team challenge in the future revamp?

Dev Response

We would like to confirm that we have plans and discussions to find an optimal way to improve the current PVP system. We will also include the Team Challenge system during these discussions.

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• Another thing to consider is giving every character a decent healing skill so they can survive on par with other characters. Characters such as Seha and Yuri doesn’t have any HP healing skills, whereas Violet only has FM2 as her only healing skill, and the heal itself isnt that strong compared to Sylvi’s Magnetic Infusion or Tina’s EX Sharp Shooting
• Can we get healing skill for every character?
• Seeing that in raids like Lust King and the soon to come Belphegor where they restrict potion usage and limits resurrection, all characters should have equal opportunities to heal.

Dev Response

Thank you for the suggestions for the healing skill. We understand that it would be useful in situations, but since Closers Online is a genre that requires a lot of hand control and skillful combat, it is crucial to keep the skill only for some intended characters in order to keep the character concept.

However, we will let you all know if in any case there will be further updates about this suggestion.

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• Reduce fort cost from ncoin shop or just make it easier to get.
• Look into reducing package costs (espc 10k ncoin packages), these packages are pretty expensive and contain items not really fully worth 10k outside of the ss tuner.
• The prices of outfit pack or pieces are not that satisfying especially packs such as steampunk.

Dev Response

We appreciate each of your feedback regarding the prices of the shop items and packages.

For the fortifiers, we will find more options for players to obtain it in-game.

As for the packages, some users are satisfied with the current packages because it offers items that they need with big discounts, while some of these packages or items that are included may not meet their expectations. We ask for your understanding that these items have individual value, and you can get the most of it during package sales. We will come up with more ideas where we could offer useful items at various price points.

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• Since the box updated like 2 years ago, can we get the better reward that follows the current content?
• There are still Hyperclock Equalizers, things that aren’t used much if any as most gears are now Lvl 85++ for most endgame ones.A suggestion to remove that so that the chances to get other items get buffed.
• Daily Platinum reward and Housing Washing Machine needs an update.

Dev Response

We sincerely appreciate your feedback regarding the Platinum service. We are glad to announce that we will refurbish the daily rewards as a whole. Please stay tuned for further details in our official website once the information is ready.

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• The accumulative purchase of washing machines, 500 pull for 1 box?
• The washing machines still offers old outfits, can those be moved in the store?
• Are there plans to revamp the Washing Machine system? Such as having more team based washing machines or removing some of the less desired items. (Res Caps, Talismans)
• Will costumes in Washing Machine get only one colour type instead of three colour variations? since it is difficult to get specific colour type and for a specific character with all other items that we do not need are mixed into the gacha pool.

Dev Response

The items that came from the accumulative charge/washing machine purchase rewards are additional item/s that you could get for free along with your actual shop purchase. This is designed as a bonus from what has been spent in the game, and it is a gift of appreciation for your enthusiasm for Closers.

We understand your concerns regarding some of the old outfits in the Washing Machine. After further consideration, we plan to sell some of the old costumes to the in-game shop for direct purchase in our future updates.

As for the Team Washing Machine, we currently have this promotion from time to time. Then recently, we are offering a single type color for new costumes to get the specific type that you wanted more easily.

Furthermore, we also plan to refurbish the contents of the Washing Machine. Please look forward to our future offers too!

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• Will we ever be able to use other browsers to log in? Example: opera gx.

Dev Response

We ran several tests on logging-in from various web browsers and found no issues, including executing the game launcher.

We also ran a test using an Opera Gx browser and there were no issues encountered in our side. However, if you are experiencing log-in issues or encountered a web error, please contact us via Support, and we’ll help you further.

https://www.closersonline.com/support/qna/ or email us to: support@closersonline.com

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• Is it possible to add a login-in through the launcher itself instead of opening a default browser?
• When we will be having a stand-alone client?

Dev Response

I am afraid to say this but currently it is difficult for us to provide a stand-alone launcher, and I am sorry to inform that we have no plans for it at this time. We seek your understanding regarding this.

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• Are you aware of the launcher bug (invalid parameter handler) and if so when will you fix it?

Dev Response

We are currently having a hard time reproducing this error. In order to aid us with our investigation, we needed the Launcher Logs from a player who is receiving this kind of error.

If any user is currently experiencing this issue, please contact us at https://www.closersonline.com/support/qna/ or email us to: support@closersonline.com.

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• As for fuel earning since with the “demotion” of beelzebub becoming a regular sector instead of a raid which leads to less fuel earned by regular players, I suggest a way to craft fuel with Sea Breeze, as it does not have a use after centum gear is complete.
• The discount system that KR has for crafting was declined to be implemented. Has there been a change in sentiment since then, or any opportunity that it will still be implemented?
• I suggest more options to convert bug lumps into area accessory set so players can potentially get the best in slot accessory.

Dev Response
As of the moment, we ask for your understanding that we do not have plans to increase the additional use of Essence of the Sea Breeze including the crafting discounts. Rather, we will discuss other designs to make farming more convenient for players.

What we suggest for getting the accessories, is to use dropped items from dungeons starting from the next main story area, White Night Fortress.

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• There should be more event outfit variations and not just yukatas and other outfits that is only available for few characters.
• Every regular or special promotion outfits in-game should be obtainable in missions or available for 1-time crafting similar with the task force.
• Do you have any plans to rotate out specific rewards in the Monthly Attendance on a more frequent basis?

Dev Response
We will give more opportunities for players to receive costumes as a reward from events. Also, we’ll consider of finding different methods to let others have a chance to receive their own costume.

And as for the monthly attendance, we will renew the item rewards continuously.

• In the current farming event a lot of the rewards aren’t useful (in particular the SMD for 500 runs) and Global gets the over tuned version of Legion Program where only a few are capable of clearing the whole thing.

Dev Response
We appreciate your time to share us your feedback regarding with the current rewards gained through farming and Legion Program.

We will come up with more beneficial events for World server in order to support players to gain essential items and needed materials to get through in dungeons clears.

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• Consider a rework of any aspect of the enhancement process.Any limitation to enhancement caps (i.e +17 max for whole server) or reduction in fever time threshold would be appreciated if it can be looked into
• The devs could create a more expensive Enhancement Transfer Device from Ncoin shop that doesn’t have enhancement penalty. With this implemented, they can make the regular -1 cheaper.
• For the buff voucher, I’d suggest for lower fail counts in order to enter fever for certain enhancements. Such as 50 for 16, 100 for 17, and so on.

Dev Response
Back then, there were many restrictions. Although there have been improvements, we are aware that there are still difficulties left.

Even though we didn’t have plans to offer a transfer service, we push the idea of creating the Enhancement Transfer system as we wanted to support players in preserving most of their gained assets.

In general, next generation gears are upgraded versions of the previous ones. If we’re transferring the same enhancement level to the next tier gears, there will be a spec-upgrade without investing, which causes the power inflation. Due to this reason, we hope for your understanding if we are unable to make adjustments to the current conditions of this system. Furthermore, we’ll continue to run enhancement events that can be taken advantage of, and to seek plans for improvements of the system.

As for the concerns regarding the buff vouchers, we will examine possibilities on how to improve the Enhancement Buff Fever system.

In relation to this, the Enhancement Buff was revamped, therefore, from 2 hours it is now 30 days. This is a chance for you to enhance your items with enough time.

Also, we are providing Pet Cores which are needed to enhance pets. Players will be able to obtain it through various methods such as from events. We keep on finding ways for players to easily obtain it.

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• I suggest for every +2 cap we get for maximum enhancement, the rates should be increased so that the guaranteed success would be half of the current cap.
• Is it possible to increase the enhancement chance for +11, +12, +13 and +14 since the enhancement cap has already increased to +20.

Dev Response
We have increased the default enhancement success chance as the enhancement level cap was expanded. Furthermore, we will continue this kind of update in our future patches.

For further details regarding this adjustment, please visit this site: Enhancement Success Rate Increase

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• Please make Elite tokens untradable, where we can move it to the bank instead of being bound to character.

Dev Response
Since Elite Tokens are account-based buff, you may use it from each of your characters. However, we do understand your concern with the inventory space which we will be discussed further.

• Are there any plans to allow gifting of the premium packages for new characters in the future?

Dev Response
We know that Premium Packages are very important to new characters. Therefore, we will take it into consideration of gifting Premium packs during the next character launch.

• Will there be giftable options to expand inventory space/character slots?
• Can the “x1 Gear/Consumables/Material Slot Expansion Full Set” package be tradeable permanently without a limit on how many can be bought? Inventory space is a giant issue and it’d be really nice to have some other way to buy this from others.

Dev Response
We understand that gifting feature plays an important role of supporting other players in Closers. As for the suggestions to make the inventory and character slots giftable, we will review this for further consideration with a positive note.

Also, we appreciate the suggestion in making the said package tradable and make it as a regular item on sale. To make it more convenient, we will consider making slot expansion items to be sellable, giftable, and tradable among users.

• For the new/returnee support box gears, could it be tradable in the scenario where we would like to level alts using that gear? It’ll make it easier for new players to partially complete their teamwork buff so their TCP could be higher.

Dev Response
The Support Box is meant to be used for the New/Returned characters only. We will keep the current setting that we have designed.

However, we understand that some players also wants to catch up using their alt characters. Therefore, we will come up with other ways, such as releasing supporting events or having a system that will help level-up alt characters with ease.

• Will there be a way to trade N-Coins between accounts in the future?

Dev Response
Sadly, N-Coins trading is not possible and there are currently no plans for it. We hope for your understanding.

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• I suggest to delegate mixed-type costume set to N-coin shop while type A/C to be retained in washing machine.
• Is it possible to either allow older pieces to be bought directly for N-coin? Or at least to have more than 2 washers available at the same time.
• I suggest having outfit packages for characters, since some characters have many options available.
• I suggest Eye Colors/Contact Lenses to be permanently available, I think more customizations will always be a popular thing, eye colors have always been hard to get.
• Suggestion to have more task force outfit packages. Like the ones available to Triaina Rebellion characters that are individual pieces rather than an outfit cover that aren’t part of the task force free pass package.
• Suggestion to have a way to obtain permanent versions character’s job advancement outfits.
• Any plans to make the Signature Costume – Cybernetics set available to Luna – Lucy ?
• Update N-coin shop with older outfits that don’t have portrait and has been not seen again for like 1 to 3 years.

Dev Response
We truly understand all your sentiments about having difficulties in having costumes or costume types that you specifically wanted. We will try our best to find more desirable ways to offer costumes based on these feedbacks.

Thank you for your suggestions to delegate mixed-type costume set to N-coin shop, permanent eye colors, and character promotion outfits. We are glad to see that players are interested in getting various looks for their characters. We will take these into consideration and hopefully set out stunning costume options.

Regarding the Task Force Outfit, it won’t have the similar function as the Triaina Rebellion. The Triaina Rebellion outfit was designed to have multiple pieces, unlike with how the Task Force outfits were created. We hope for your understanding regarding this matter.

As for the Cybernetics suggestion, it will be difficult to extend its functionality to Lucy. However, we will take into consideration having more new costumes for Lucy.

We know some of you would like to own outfits that we have released in the past. We also wanted others to have a chance to acquire those. Please stay tuned in our official website as we will gradually release sales of these outfits!

We are always open to feedbacks like these in order to understand how the community feels. Please contact us via Website Customer Support or email us to support@closersonline.com for any suggestions or feedback.

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• I have seen how recently mock battle was updated in the KR server to be a race to kill the boss instead of a race to do as much damage in certain time. This greatly concerns me and other players for when it may come to our NA server.
• Possible to make another type of mock battle that doesn’t rely on the player being “Overgeared” and more of “Skill based on how player utilize the character”?
• Can we get more rewards for Mock Battle such as Gear Booster Fuels, Gear Booster Fortifier, Equalizer, etc. Since there is no real incentive for players to play it besides the Union Membership Point which is already a small amount.

Dev Response
We sincerely appreciate your time for sharing a detailed experience and feedback about the Mock Battle system. We designed the Mock Battle with a fast-paced gameplay where players could easier see the results and can compete under a simpler record.

We ask for your understanding that there’s no plan to add the old system again, however, we will review any feedbacks that we will be receiving then decide what we should adjust for the next season.

The renewal of the Mock Battle and its rewards will be implemented on June. Please do not hesitate to share with us your thoughts during the experience of the renewed system.

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• Please look into buffing ex gear drop rates proportionally to our playerbase compared to kr
• Is there any chance that we’ll get drop rate increase for floundering and mfloundering dungeon again?
• Any plans to disclose the box drop rates or increase the rate for the uncommon items slightly for the server?

Dev Response
The default drop chance for Extra gear was substantially buffed considering the number of users in World server. Regarding the drop chance, we will set up a plan to run an event related to this in the future.

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• I see that you guys already nerfed the story of Black Lambs, Wolf Dog, and Wildhuter so we can leveling faster. But i still see dungeons that excluded from story is still around. Maybe we can call it useless dungeon. Why you don’t remove it instead?

Dev Response
Every dungeon is required to be played for the story in order to get immersed in the lore and/or to complete quests.

However, if you could provide us the name of the dungeons that you are referring to, we will review it further with the team.

We kindly request to send it via Support Inquiry or email us to, support@closersonline.com.

• Can we get f2p farming dungeon? I don’t see any reason why you nerfed IF dungeon entry into 3, im sure it killed f2p credit source.
• For IF dungeon, we could have the same system, but buff the credit/drops rate by 2x once again, seeing that when it went from 6×2 runs to 3×2 runs the drop amount has been doubled, but when it became just 3, no buffs had been applied.

Dev Response
We understand your concerns with the IF dungeon entry limit. These were adjusted because the value of farming was too much.

However, items that are dropped from these dungeons can be sold to earn credits starting from the next main story area, White Night Fortress.

• About the legion program is too hard for some certain character / class who need proc back atk manually. It is quite unbalanced for these player such as mine (Seha).

Dev Response
We are always open to receive feedback and suggestions for issues or concerns related to the character balance.

We kindly suggest to share with us which characters and specific skills that you think that is too strong or weak, then we can have it reviewed.

You may send us a message through our support via website: https://www.closersonline.com/support/qna/Or email us to: support@closersonline.com

• Will there be more mechanic focused bosses in the future? (Something to encourage more teamwork and improvement of their characters)

Dev Response
We know that Agents are up for some challenge, and we understand that mechanic-focus bosses would boost the players’ combat capability and to have some exciting dungeon clears.

Since the time that the Machine King update has been released, we are finding ideas to add gimmicks or mechanics to dungeons. Please stay tuned in our website for any updates regarding this matter.

• Is there a possibility of adding Gear booster Fortifier to give player more incentives spam 12 man raid after they finish gearing to keep improve there gear

Dev Response
Thank you for your suggestion regarding the Gear Booster Fortifier. We are glad to inform that we will run an event to provide this as a reward, however, we ask for your patience since it is not on the schedule yet. Please stay tuned!

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• Can we have a universal pet skill hotkey?
• Can you make every character able to equip same pet?
• Same deal with the Pet Enhancement system, you need to spend a lot of materials just for a minimal boost + a spare copy of said pet. Is there any plans to revamp that too?

Dev Response
Thank you for sharing your suggestion for a universal pet skill hotkey. We also believe that it would be easier to utilize the skills of the pet if we have this kind of feature, therefore, we will put it on the table and will consider this idea positively.

However, as for equipping the same pet suggestion, we’re afraid that it is not doable at this time. A character can only equip one pet at a time. We ask for your understanding that we will retain this real-time usage.

We appreciate your feedback regarding the Pet Enhancement system. We are providing Pet Cores which are needed to enhance pets through various channels such as in events. Furthermore, we will keep on finding ways for players to easily obtain it to level pets at ease.
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• Again this is more regarding localization, are there any plans to improve it for those that enjoy reading the lore?
• Only suggestion i have is having more clarity in the skill/skill cube tooltips, especially for earlier characters. whether it’s in the skill’s general description or one of its skill cube tooltips, sometimes certain characteristics arent described properly.

Dev Response
We will keep making effort for a better localization for players to enjoy and get immersed in the lore.

Thank you for sharing detailed feedback about the character skills and skill cube tooltips. This kind of information is important to us, and we are continuously analyzing the character skills efficiently. We are also happy to let you know that we have a scheduled plan for renewing the Skill Tooltips in June. Please look forward to it!

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• Can you tell us what’s the exclusive world server content that you guys planning?
• Are there any plans to revamp perks of playing on Global?
• Please share with us on any works in progress to improve World Server (outside of any QoL from Korean server)

Dev Response
We understand your anticipation for exclusive features in World server. Since the last QnA session, we’ve thoroughly examined different aspects and concluded that it would be better to integrate our resources for the game stability and quality of characters & dungeon. This will be applied to Closers itself and not only to a specific server region. As we continue to manage the World server, we will release more events that aim to be enjoyable for the players.

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Don’t miss the Closers Weekend to experience extra buffs and receive item rewards!



Receive a Closers Weekend Celebration Box on your first login during the event period. You can only acquire once per account.

• Closers Weekend Celebration Box: Once per account, can be stored in the account storage and it’s non-tradable.
• Expiration of items: December 31, 2022 at 9:00 AM UTC except Greater Phase Fiber.

Get Closers Weekend Special Buff every weekend! Together with Weekend Warriors Buff, it will be magnificent!


For only 990 N-coins, you can own essential items and 1,000 UMP!

Get ready for these upcoming updates!


Hello Agents,

We are back with some exciting news for the upcoming updates from May to September 2022!

Yvette, together with Tony, will share you all the details about the new events, updates, and features that you all been waiting for in Closers World server.

Just a quick reminder, if we must change the update schedule because of inevitable circumstances, we will announce it in advance.

Check out the video!

• Event Period: April 20, 2022 ~ May 11, 2022 UTC
• A new event dungeon is opened! 
  • Enter the dungeon at Planar Gate.
  • Gather ‘Sea Bridge Ops Gift Box’ from the dungeon to:
    • Exchange with rewards at Carol in Planar Gate.
    • Or try your luck in a random list by opening the box.

• Event Period: April 20, 2022 Maintenance ~ May 11, 2022 Maintenance

• Event Period: April 20, 2022 Maintenance ~ May 11, 2022 Maintenance

The events below will be removed after the maintenance:

• Enhancement Rate UP Event
• Closers Farming Week – Dungeon Clear Event
• Closers Farming Week Buff

UNION STORE

• Event Period: April 20, 2022 Maintenance ~ May 25, 2022 Maintenance
• 
  For Female characters – Mirae, Eunha, Lucy added
• 
  Individual costume pieces will be sold starting May 25, 2022 Maintenance.

• Event Period: April 20, 2022 Maintenance ~ May 11, 2022 Maintenance

• Event Period: April 20, 2022 Maintenance ~ May 11, 2022 Maintenance

The sales below will be removed after the maintenance:

• Enhancement Package

WASHING MACHINE / TRANSMITTER

• Sales Period: April 20, 2022 Maintenance ~ May 25, 2022 Maintenance
• For Misteltein, Nata, Luna, Tina, Seth, Eunha, Lucy

The sales below will be removed after the maintenance:

• 
  Arcade Girls
• 
  Leisurely Morning
• 
  Hot Spring
• 
  Oriental Deadman

• Compensation for the Extended and Temporary server maintenance will be provided to the players.
• These items will be provided once per account.
• Distribution Period: April 20, 2022 at 7:00 AM ~ May 11, 2022 at 7:00 AM UTC