Contents & System

▶ Eunha Black Hands Promotion

• Eunha’s new promotion has been added.
• Eunha ‘Black Hands’ promotion can be progressed through the ‘Black Hands’ episode in the ‘Fantasy World: Dream Theater’ area.
• When you clear the Eunha ‘Black Hands’ episode, you will receive a ‘Black Hands Costume Box (3 days)’ item.
• Eunha Black Hands skills have been added.

• Eunha Black Hands promotion emoticon has been added.
• Eunha Black Hands visual frame has been added.
• Eunha character promotion achievements have been expanded.

▶ Eunha Dark Command Conversion

• Eunha now can use Dark Synchro Fiber in order to convert costumes to Dark Command signature costume.

▶ Raid Time Change

• Raid time for Beelzebub and Asmodeus will be changed to 4:10 AM – 2:00 AM, UTC (total 21 hours and 50 mins).

Events

▶ Eunha Black Hands Attendance Event

• Event Period: August 18, 2021 to September 8, 2021 

▶ Summer Festival Part.2

• Event Period: August 18, 2021 to September 8, 2021
  • Overflowing Lusty Gears Drop Rate x3
  • Ocean King’s Holy Place (including Floundering) Dungeon Clear Event
  • Summer Festival Token Exchange Event

▶ Closers Weekend (Coming Soon)

The events below will be removed after the maintenance:

• Burnout Paradise Event Dungeon
• Summer Supply Attendance Event
• Summer Festival Part.1
• Eunha Release Event

Sales

[[b]UNION STORE[/b]]

▶ Eunha Black Hands Free Pass Package

• Sales Period: August 18, 2021 – September 22, 2021

▶ Dark Synchro Fiber

• Sales Period: August 18, 2021 – Always

▶ Eunha Autumn School [A] Package

• Sales Period: August 18, 2021 ~ year-around

▶ Enhancement Buff Voucher

• Sales Period: August 18, 2021 ~ year-around
• Price: 2,990
• Restriction: Once per account per month

▶ Giftable Visual Slot Packages

• Sales Period: August 18, 2021 – year-around

New Box Component

• All boxes and components are movable to account storage and cannot be traded.

▶ Summer Festival Packages

• Sales Period: August 18, 2021 – September 8, 2021

▶ Summer Festival Chain Discount

• Sales Period: August 18, 2021 – September 22, 2021

The products below will be removed after the maintenance:

• Summer Vacation Package
• Hot Summer Package

[ [b]WASHING MACHINE / TRANSMITTER ][/b]

▶ WM Default Rate has been Adjusted

• Rate for costume pieces increased 
• Rate for SS/S D Component : Costume added 
• Rate for Sector Pass Selectable Box added 
• Components of gear/costume tuning supplies upgraded 
• Rate for other items adjusted

▶ Dreaming Starlight WM

• J, Wolfgang, Harpy, Tina, Soma, Eunha
• Sales Period: August 18, 2021 – September 22, 2021 
• Multiple Chance applied for the whole period!

▶ Autumn School [ A ] , [ B ] WM

• Available for all characters 
• Sales Period: August 18, 2021 – September 22, 2021 
• Multiple Chance applied for the whole period!

▶ Dark Transmitter

• Sales Period: August 18, 2021 – September 8, 2021

The WM below will be removed after the maintenance:

• Space Walk

Etc.

▶ Temporary Hotfix Maintenance Compensation

• Compensation for the server down last August 4th
• Distribution Period: August 18, 2021 maintenance – September 8, 2021 maintenance

Let’s all have a festive celebration for the arrival of the Summer Festival Packages and Summer Festival Chain Discount!

Summer Festival Packages

Come and check these Summer Festival Packages!

Sales Period

• August 18, 2021 – September 8, 2021 UTC

Summer Festival Chain Discount

Buy one after another to get huge discounts!
You can get 2 free items in each Chain Discount tab when you purchase series of products.

Sales Period

• August 18, 2021 – September 22, 2021 UTC
  
• Restriction: Once Per Account

Free Items Per Tab

• Purchase Restriction is Once per account.
• The next tab purchase will be available when the first tab purchase is completed.

Every wish will be fulfilled beyond your expectations. The Eunha Dark Command + Transmitter update is now here in Closers World!

Let’s style up your character with the Dreaming Starlight and Autumn School costume to keep you trendy in fashion!


The darkness has devoured the elliptical galaxy. Eunha Dark Command will begin to withstand the ravages of time!

Eunha can now use Dark Synchro Fiber for converting costumes to Dark Command signature costume.


Worry less as the Dark Synchro Fiber is permanently on sale to the shop!

Sales Period: August 18, 2021 – Always


Better than normal, the Dark Transmitter will be having a must avail offer that is only for 290 N-coins!

Sales Period: August 18, 2021 – September 8, 2021 UTC






Dreams do come true for the arrival of the Dreaming Starlight costume!

Get all 6-pieces including the accessory to receive an Exclusive Illustration.

Currently available for J, Wolfgang, Harpy, Tina, Soma, and Eunha!

Sale Period

• August 18, 2021 to September 22, 2021 UTC
•  ★ Multiple Chance for the whole Sale Period! 

Fall in love with the Autumn School costume that is now available for Eunha!


A classy look for Eunha that will never go out of style!


From a pretty pink Type B costume, to a sophisticated Type C Autumn School costume, either of the two will still fit to Eunha’s style!

Don’t miss the Multiple Chance experience for the whole sale period!

Sales Period

• August 18, 2021 – September 22, 2021
• ★ Multiple Chance for the whole Sale Period! 

We can’t get enough of these tropical vibes.

Feel the endless summer and extend your vacation. Join the sizzling party of the Summer Festival Events Part 2!

Event Period

• August 18, 2021 – September 8, 2021 UTC
• Removal of Tokens will be on September 22, 2021 UTC

Now it’s your chance to grab those Lusty gears. Experience x3 Drop Rate for a limited time only. Don’t miss this!

Drop Rate Period

• August 18, 2021 – October 6, 2021 UTC

Clear event dungeons and get rewards.

You could also get a 3-star Boss Eye Accessory Random Box when you reached the highest dungeon clear count!

Clear Rewards



Collect Summer Festival Tokens through various ways!

Exchange it to get these hot item rewards or earn a lot until you could get a SS Guaranteed D Component: Gear!

Behind the muted lights beyond our reach, is a galaxy where a more powerful source has emerged.
Eunha Black Hands Promotion will be uncovered!

Eunha Black Hands Promotion Open Celebration Special Event!

Log-in everyday to get special rewards! Only available once per account regardless of your character.

Event Period

• August 18, 2021 – September 8, 2021

Eunha Black Hands Free Pass Package

Get this exclusive package for Eunha that is only available once per character for a limited time only!

Sale Period

• August 8, 2021 – September 22, 2021 UTC

Greetings Agents,

We will be having our server maintenance for Closers on this schedule:

• UTC: August 18, 2021 at 07:00 AM – 10:00 AM UTC
  
• PDT: August 18, 2021 at 12:00 AM – 3:00 AM PDT
  
• GMT+7: August 18, 2021 at 02:00 PM – 5:00 PM GMT +7

Please be advised to log-off from the game before the maintenance starts.

During the server maintenance, we will apply new events and updates! So please keep an eye on our website or social media sites for further updates.

Official Closers Facebook
Official Closers Twitter
Official Closers Discord

Hello Agents! 

Thank you for patiently waiting for the responses of our Developers. As we have announced on Q&A with the Closers World Devs!, please know that we have compiled the most common concerns and topics with the highest emote votes in the Discord channel. 

Below in this webpage, you will see the topic, your questions, and the answers of the Dev! We sincerely appreciate your unending support!

• Can you close the content gap between Global Server and KR?
• Is it possible to decrease the amount of time of content updates in KR to global?
• Is there any chance we get a roadmap?
• Will there be a roadmap release so that the community will know what updates will happen in the future?

The content update schedule of Closers World server is based on the stability and content consumption of players within the server. We always try our best to bring improvements and contents from the Closers Korea server that can easily be implemented in the World server. 

Some contents may take time to be launched to the World server. The more complicated the content, the more time that we need to stabilize it before adding the patch. We humbly ask for your patience while we are carefully settling the outcome of the game patch.

Also, some updates may not be feasible to the World server. All Closers servers have differences in game contents and considerably with their own server economy. If we see that the World server economy is not yet ready for a specific update, it may take time for us to decide to include it.

This August 2021, we will be announcing the Closers World Roadmap that covers updates between September 2021 to March 2022. In this arrangement, you will be able to see the plans that we optimized for the World server. We will put our best efforts to provide better contents and service for Agents who are enjoying Closers in the World server.

Please keep an eye out for updates on our website and social media pages. 

• When will the next balance patch release?

We regularly check the character skills balance and try to adjust it where we aim for improvements in leveling. 

However, since we have 18 or more characters, it will take us for a while to set equal strength to every character considering that each of them has its own concepts and skills. 

Please know that we are mindful and cautious in terms of the skill balance, we will slowly make improvements towards a better gaming experience. 

We would like to ask your understanding that sometimes we are not able to apply a series of KR balance patch all in one patch update due to the game structure. We will try to adjust updates that we will apply in the future.

• 
  Will we have any collab event in the future like the Hatsune Miku one?

Unfortunately, we are not allowed to provide collaborations contents outside countries included in the agreement.

We hope to provide a new collaboration for all Agents worldwide. We will work hard to grab those chances!

• Are we likely to get more jumping events like KR?

Please look forward to another Character Jump Event around the 2nd half of 2021!

Also, we will gradually bring great events from the KR server, and of course, independent events designed for the World server including those that we have launched until now.

• 
  About the gap of SP between Rattus and Other Teams, will Naddic adjust the amount of SP book to make it fair for other teams (Black Lambs, Wolfdog, and Wildhuter) Thank you.

We can’t directly confirm if we will be adjusting the amount of SP books since there are other ways to obtain skill points. However, our team will look for ways to balance the SP between the teams in Closers.

• 
  Is there any plans for the localized terminology such as Seulbi (sylvi) and Magical (psi), etc
• 
  Will J skills name stay as they’re currently or will they be changed to their KR names? Hundred Fists -> Omega 3 Rush

We have found that there are some old skill localization errors and we have fixed it during the scheduled maintenance. We aim for a good quality localization, and we continue to look for those errors to correct them.

This is not limited to localization issues but also with other bugs that you have encounter in-game. The bug reports that we receive from Agents have helped us a lot to speed up the process to fix bugs and reducing these kinds of issues. We highly appreciate it if we could ask a bit of your time to report the bugs that you have encountered to our Customer Support (https://www.closersonline.com/support/qna/ or email: http://mailto:support@closersonline.com).

Also, we have received several requests to change some localized words to make them similar to the original names in the KR server, especially Sylvi. We ask for your patience as we will have further discussions about this and if there will be any updates, we will make a separate announcement.

• 
  Is it possible to add a community page within the main website where players can put up questions, suggestions, guides, free board posts as well as art page?
• 
  Do you plan to have an official forums where players could post guides, discussions, and post suggestions and could receive a feedback?

We understand the importance of the forum feature to the World server community. We would like you to know that we have been preparing it, however, we are not certain when we will be able to launch it.

Rest assured that we will make an announcement once we have any updates about this feature.

• 
  Can the cash shop price be adjusted to fit the global culture and cater to larger audiences?
• 
  Can the prices of N-Coin and events be revised to be friendlier to the majority, instead of just the heavy spenders?
• 
  Can the cash shop price be adjusted to fit the global culture and cater to larger audiences?

For the accumulative charge/washing machine purchase rewards, we ask for understanding that those are bonus items that provide additional value from your actual charges/purchase. However, we will consider adding various charge milestones and provide more reasonable bonus rewards to have a more satisfactory experience.

We will also try to design more affordable packages and sales for small spenders. We seek your understanding that it’s hard for us to lower the default pricing of the products because it can harm the market value of items. We were able to maintain the market value of items for years and not only with the shop pricing but also with the content/event rewards. In the past update, we have considered the requests from Agents who are not using USD. To make some adjustments due to concerns about the expensive exchange rate, we have changed the default pricing of the Washing Machine from 100 to 90.

We will keep on reviewing your suggestions about the shop costs and try to provide products that fit the value of your purchases.

• 
  Enhancement Buff Voucher -> Permanent Cash Shop Item.
• 
  Please add old costume sets to the N-Coin shop permanently.
• 
  Can Naddic bring back old costumes to the shop and not washer machine?
• 
  Please add a giftable Visual Slots pack to the N-Coin Shop.

Feedbacks/Suggestions that we have considered:

• We will add a year-around Enhancement Buff Voucher to the UNION Store with monthly purchase restriction.

• Will Private Black Market be implemented?

We have received many requests on adding the private Black Market feature that has been introduced in KR and CHN servers. At this point, no other servers have this feature due to concerns about game abuse that can occur due to the ability of players creating fake accounts.

In the World server, we cannot receive your personal information due to legal restrictions, therefore it is not possible to have a similar account creation procedure where mobile number authentication is required. For this reason, it made us difficult to introduce this feature to our server.

However, we understand your difficulties in trading without the private Black Market feature. We have been finding other ways to apply restrictions that avoids game abuse activity but still be able to enjoy this kind of feature. We will inform you within a separate announcement when we have finalized our direction.

• 
  Is that possible that this game will have a training room?
• 
  Can we get a training dummy or testing room. It could be nice to test either for PvE damage on certain entities or even just to sandbag test damage outputs.
• 
  Possible training room to test out damage, and to practice rotations against certain bosses.

We are glad to announce that we have the actual plan for the Training Room content in the future, however, we are unable to provide the exact update schedule for it. We kindly ask for your patience regarding this.

• 
  Please consider adding Elite Status, Enhancement Buff Voucher and +14 Gear Booster to the Contribution Shop.
• 
  Can the price for normal phase wings in the contribution shop be decreased from 90,000 to a more reasonable and obtainable number, such as 30,000 or 40,000?
• 
  Would it be possible to add transparent costume pieces to the contribution shop to make them more accessible to f2p players?

We will review and analyze the usage data of the Contribution and UMP shop first, then we will see if we could consider renewal and improvements on these features.

• 
  Alts any plans to make alts gearing be a bit less of a chore.

We will support alts character gear farming with more events that could help them obtain gears easier than before. In this way we can gradually make it as a replacement for the craft discount system.

• 
  Will there be a revamp of the new player experience?

We will be introducing a support system for New/Returning players in the future update. For a meantime, we will renew the current New/Returning system’s events to support that could encourage them to keep enjoying Closers with you.

As for the basic level design, especially for the old characters, we have gradually and keep on renewing the leveling of old teams since the past patch updates. There will be more revamps on old contents that are scheduled to be applied in the World server.

We apologize that old characters and content went outdated after we have introduced the new patch. We will keep on re-organizing the old characters/contents to provide a more fun and worthy gameplay experience.

• Will there be any other beneficial implementation on some raid dungeons to be incentive for carries to help out strangers rather than the people in their crew only?

A special buff will be provided as a benefit reward for New/Returned players and for those who are helping them. To activate it to all members, the New/Returned player and the user who helps them should be together in a squad.

• 
  Is there a plan to revamp the Crew UI and system?

We have a development plan for the Crew Renewal system. However, since we recently focused on developments for new contents, it caused delays to finalize this feature. We truly wanted to improve the Crew content experience of our players, and this is one of our long-term missions. We kindly ask for your patience as it may take us for a while to fully apply this to Closers World server.

• 
  Any plans to have a better queue or party forming system? 
• 
  For some raid room settings, what if we could make it so that we can set x tcp to join

We are currently developing an improved system for Squad matching such that players will be able to set the requirements/restrictions. Please keep an eye out for updates on our website and social media pages.

• 
  Will the number of waiting for “Loading Screens” to load be decreased?

We have greatly improved the client loading speed during updates in the past couple of years. Internal research for further improvements is still on-going and it will be applied to the server gradually.

Regarding the suggestions on allowing entrance to other dungeons inside the dungeon, this kind of system is complicated to be added, but we will find other ways to reduce inconvenience due to loading.

• 
  Can you guys at least make the game default browser to something else other than I.E? And make a stand alone client pls.

I’m afraid to say this but currently it is difficult for us to provide an independent launcher that is not going through the website. We seek your understanding regarding this.

For the default web browser, since I.E. is outdated we are trying to change it to the default web browser that is set from your PC. We will do our best to fix it during the scheduled updates, any news about this will be announced through website notice.

• 
  (AOS) Please consider bringing back AOS

Unfortunately, there’s no plan to bring AOS back to the server as official content. There have not been many players who enjoyed this content when we launched it. We truly apologize if we are unable to provide a satisfactory answer regarding this. We will put our best efforts to develop contents that are better than the AOS mode.

• Did the EX gear drop rate really added into the game? Since no one still drop it until now

We have checked the actual drop log of EX gears and confirmed that they currently exist in the game.

But since the amount of it is lower than expected, we will have an X3 drop rate event for EX gears from August 18th to October 6th. Hopefully more Agents could get a chance to obtain EX gears during this event.

• With the increase of cap confirmed for +22 on gear, will there be anything done to address this change?

The default enhancement rate will be greatly increased with the upcoming September 8th update. It will be similar to the update that applied to KR server last July 29th. Further information about the changes that we have made will be posted in a separate announcement post.

• 
  Are there going to be more items for the house and farm at a later point?
• 
  Will the housing and gardening be updated?

We have plans to renew the outdated My Room exploration rewards. Please keep yourself updated by visiting our website regularly.

• 
  Will there ever be UI scaling for ultrawide resolution?
• 
  Can we have a UI scaling interface?

We are working on how we can apply UI updates to the whole system without issues. We are unable to provide an exact schedule, but it is planned to be applied to the server.

• When will you add 21 hour raid opening time, arent we CLOSERS “WORLD”?

Raid time for Beelzebub and Asmodeus will be changed to 4:10 AM – 2:00 AM, UTC (total 21 hours and 50 mins) with the August 18th update considering worldwide time zone.

• Can we release actual difficult content?

We understand that gameplay difficulty level is important for online games, especially for RPGs like Closers online.

As we aim for this, we would like to announce that Mock Battles will be introduced to Closers World server soon. This is a chance to prove your character’s strength and your abilities. Also, the latest raid content that was updated in KR server provides a challenge mode requiring huge TCP and sophisticated control techniques to clear the stage.

Please look forward to the content Roadmap that will be announced soon for more information about the actual update schedule for these contents. We will keep working on creating challenging but worthwhile contents.

• Can be daily server reset fixed? Daily buff upgrade come in several hours after daily reset & sector entry for some dungeons still I guess.

Please submit contact us with your client’s Log file if you find/encounter any weird time reset in-game.

Send your Support Inquiry here: https://www.closersonline.com/support/qna/

Or send us an email to: http://mailto:support@closersonline.com

• Please allow us to configure the “Swap quick slot bar” key using Gamepad buttons (or make it enabled like LT+ RT or LB + RB). Thank you

We will be checking this issue including the other Gamepad features as well. We will find a way to provide a better gamepad play experience for all Agents.

• 
  Patcher update failed. Maintenance error. These two are common issues I see occurring with new users.

If you run into patch errors, kindly provide us with details of the error that you have encountered and your current log file (CLOSERS Game Folder > Log).

We need to check the logs to find what caused it to occur. Please note that the cause of the error varies case by a case basis.

For the web login issue or known as ‘IP Error’, please submit a Support inquiry or an email and mention your IP address, once we have this, we will review it further.

Send your Support Inquiry here: https://www.closersonline.com/support/qna/

Or send us an email to: http://mailto:support@closersonline.com

• Do you have any plans to release custom contents for World server? Or anything that will differentiate it from other servers beyond the fatigue system to incentivize players from actually playing in this server rather than some other server like KR or JP or CN?

We will consider providing Agents a World server exclusive in-game reward.

• Will there be a mini wiki/guide (can be community sourced and dev/staff vetted) on the website?

We will be adding more informative content to our web guide step-by-step, such as a guide for gear farming.

• On other servers, Synchro fibers cost a little more NCoin, but have a 100% success rate. Can global obtain that as well? The chance of failure doesn’t seem particularly enticing for any player and even discourages them from obtaining it. Having 100% Synchro fibers would actually encourage players to buy and make signature costumes.

The 100% costume conversion is a feature that is exclusive in the CHN server since they are not able to trade signature/unique costumes.

We ask your understanding as we believe that the current system is better for protecting the value of items in the World server.

• Can we have a different audio option to mute music from emotes they are annoying as hell instead of having to mute all the audio or moving HUB.

We are sorry to hear about the inconvenience. We will include a mute option for this to our future sound setting improvement development.

• Any chance for an EU server? Ping is an issue for some.

We understand the concerns of users from the EU, unfortunately, we will maintain one unified server for Closers World. This is to vitalize multiplay and market trade between players within a server.

• Can we have OTP authentication?

We will review legal restrictions related to the authentication and development cost for this. Please keep an eye out for updates on our website.

• Possible change for Bitna to only roll your Character or your Character’s Team when the costume pool is for all the members.

We will consider team Washing Machine for some of the costumes in the future.

Hello Agents,

It has come to our attention that there are several accounts joining the Closers Discord server in a short period of time in order to increase votes from entries in the Fanart Contest.

The team has reviewed this and sadly we are limited with options to filter out those accounts that are not authentic or owned specifically by a unique user.

Therefore, we would like to announce that votes from accounts who joined in Closers Discord server before we started the Discord Fanart contest (July 21, 2021 at 2:30 AM UTC) will only count towards the final Fanart voting. We hope for your understanding.

Be warned that we will closely monitor the voting activities of the entries until the event ends on August 16, 2021 at 12:00 AM UTC. Any confirmed violators will be disqualified from this event and any community events that we will have in the future.

Thank you and we hope for a fair vote results from the community.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
http://support@closersonline.com

Starting this August 7th, log-in every weekend to get cool rewards. The longer you stayed logged-in, the better rewards you’ll get!

You could also earn 2021 Beach Towel Raffle Tickets and Stone of Beach’s Holiday!
Find our more about these items from the Summer Events (Summer Festival + Burnout Paradise).

Hello Agents,

We will be having hotfix maintenance on August 4th, 2021 to resolve issues with the Talisman.

Schedule by time zone

• UTC: August 4, 2021 at 12:00 PM – 12:30 PM UTC
• PDT: August 4, 2021 at 5:00 AM – 5:30 AM PDT
• GMT+7: August 4, 2021 at 7:00 PM – 7:30 PM GMT +7

Updates:

• We will be providing a Temporary Server Maintenance Compensation Package during the next scheduled server maintenance, this includes a 1-day All-in-One Talisman Box.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
http://mailto:support@closersonline.com

Thank you for your patience and understanding.