Dear Heroes,

We are pleased to announce that our game service has been successfully resumed as of 01:00 (PST) / 04:00 (EST), an hour ahead of schedule.

※Please note that some of the rewards distributed during the maintenance, along with restored and replaced items may have an expiration period. Be sure to claim them once you've logged into the game!

Happy Nesting!

Dear Heroes,


There will be scheduled maintenance on 27th November 2024, starting from 22:00 HRS (PST) / 28th November 2024, starting from 01:00 HRS (EST).

During the maintenance, Heroes will not be able to connect to the game including Steam users, and are expected to be resumed by 02:00 HRS (PST) / 05:00 HRS (EST).


We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.


Best regards,
EYEDENTITY GAMES

Mabinogi will have a scheduled maintenance on November 27th. During this time, the game will be unavailable. Maintenance is expected to begin at 6:00 AM PST and last approximately 4 hours.

Please note that the estimated length of time for each maintenance is subject to change without notification.


Wednesday, November 27th

Pacific (PST, UTC -8): 6:00 AM - 10:00 AM
Eastern (EST, UTC -5): 9:00 AM - 1:00 PM
Paris (CET, UTC +1): 3:00 PM - 7:00 PM
Sydney (AEDT, UTC +11): 1:00 AM (Nov. 28th) - 5:00 AM (Nov. 28th)

To address the following:

• Weekly server upkeep.
• It's time for a fortune reading. Log in and earn rewards in the Pre-Astrologer Check-in Event!
• The biggest sale of the year is here for 1 week only! Stock up on all sorts of goods in our 2024 Black Friday Sale!

Note: The Name Change submission site will be unavailable after 6:00 AM PST time, and will be available after the maintenance.

- The Mabinogi Team

Hello, Maplers.

First, we'd like to apologize for the unexpected issues and gameplay disruptions that occurred when the v.255 update went live. We understand the severity of this situation, and will learn from it to improve our processes. We remain committed to supporting a stable and high quality play experience.

Below, we will outline the primary issues that occurred with the v.255 update and summarize the current state of affairs.

1. Extended Maintenance

There were several issues pertaining to new content and system updates. The main issues were as follows:

• Extended maintenance on the day of the v.255 update: Parts of the game that worked as intended during internal testing suddenly became unplayable when running on live servers. The maintenance was extended beyond what was initially estimated to investigate, fix, and retest these issues.
• Crashes and additional maintenance: There were several crashes after the v.255 update went live:
• Server crashes when generating certain rewards upon defeating an enemy. Due to the frequency of the crashes, a maintenance was required to implement a quick fix.
• Server crashes when the Guardian Angel Slime would finish a boss pattern and then vanish.
• Client crashes when Shade used Soul Splitter while fighting Ursus.
• Aside from crashes, there was also an issue where a long quest was being finished quickly due to Black Mage Remnants erroneously remaining on a drop table. Separately, many rare boss rewards that should not have been affected by the drop rate increase were affected. Given the effect these issues would have on game balance and fairness to our players, it was clear we needed to take urgent action.
• Aside from the issues noted above, there was also an additional maintenance done to address the unintended functionality of the Frenzy Totem, rewards not being generated when Zero characters defeated a boss, and other issues with the new Ride or Die content.

2. Content Issues

• Removal of certain Page of Memories mini-games:
• During internal testing, we discovered that the Spirit's Memories and Spirit's Emotions mini-games were causing extreme lag in most Global MapleStory service regions. The lag was severe enough that normal gameplay was being adversely affected. In these mini-games, a new sync method called "Lockstep" was used. However, this method was not well-suited to some environments with the network ping conditions of regions where Global MapleStory is serviced. Considering the limited time the live service team had to address the issue, the decision was eventually made to remove the affected mini-games for the sake of stability. To compensate, the EXP Vouchers that would have been granted by these mini-games were instead added to the Ride or Die Inspector Boxes. However, we overlooked the fact that the Ride or Die reward is given a week after the patch, and that players weren't made aware of that fact. We apologize for the confusion this has caused, and will strive to be more clear in the future.
• Please be aware that EXP Vouchers will also be obtainable from the Burning Express event and Dark Maplemas mini-game in the v.256 update.
• Changes to the Intense Power Crystal:
• A change was made to the number of Intense Power Crystals that can be sold each week. However, the proper price adjustments were not made, causing a dip in some players' meso earnings.
• We are actively considering additional changes that will be applied during maintenance on Dec. 5, 2024. We apologize for the delay in confirming these changes.
• Other Issues:
• We are aware that there are other issues not listed here. We will do our best to fix as many as we can in the upcoming maintenance on Dec. 5, 2024.

To apologize for any inconvenience you may have experienced, we've prepared the following compensation package for you.

Server Maintenance Compensation

• Claim Period: Wednesday, November 27, 2024 1:25 AM UTC- Tuesday, December 10, 2024 11:59 PM UTC
• How to Claim: Talk to the Maple Administrator NPC in the Event Hall map, and select Server Maintenance Compensation to claim. (Limit once per account.)
• Package Contents:

We know many of you were excited for this update, and we apologize once again for failing to meet your expectations. We will redouble our efforts to prepare and review our work so we can provide better service in the future. Thank you for your understanding.

Thank you,

The MapleStory Team

Sales Period: 11/26/2024 (Tue) - 12/10/2024 (Tue)

Exchange Shop: 11/26/2024 (Tue) - 12/17/2024 (Tue)

 

1. Recollection Crystals
 

Probability Rates

 

2. Crystal Promotions

• Black Friday Crystal Sale Promotion
• Sales Period: 11/26/2024 (Tue) - 12/10/2024 (Tue)

 

3. Black Friday Crystal Consumption Promotion

• Grants a 2024 Black Friday Invitation when using a 2024 Recollection Crystal during the promotion period.
• You can use the Black Friday Invitation in the Black Friday Exchange Shop.
• Exchange Shop:

 

4. Exchange Shop

Sales Period: 11/26/2024 (Tue) - 12/10/2024 (Tue)

 

1. Black Friday Package
 

2. Detailed Contents

 

• 2024 Black Friday 99 Package

 

• 2024 Black Friday 90% Killer Discount Package

Dear Mercenaries,

 

2024 NX Reward Event is here!

Click here to check the details!

Event Schedule: 11/26/2024 - 12/10/2024

 

1. During the event period, obtain one Bountiful Baked Turkey Box when completing Raid (Romel - Spinos), Special Dungeons, and Red Moon's Energy Dungeons.

: The box is obtainable per character and you can claim up to 40 boxes per character during the event period. (No weekly reset)

 

2. Bountiful Baked Turkey Box 

• Open the box to claim one Bountiful Baked Turkey and one of the additional items, according to each of their probabilities.

 

3. Exchange Shop

• Shining Headpiece
  • Head Outfit / Regular / Wardrobe Point 1 / Cannot be Traded / Cannot be Dismantled Synthesized

 

4. Event Battle List
 

Event Schedule: 11/26/2024 - 12/17/2024

 

* Per-Character Event

• Complete the target battles during the event period to obtain up to 20 Ready for Winter Spin Tickets per week.
  • Ready for Winter Spin Ticket Expiration: 12/17/2024 7AM UTC

 

• Target Battles:

 

• Spin the prize wheel with the Ready for Winter Spin Ticket to obtain rewards.
  • Probability rates are the same for all reward items.

Today's horoscope says that all Milletians will be learning something new in Erinn soon... stay tuned for a sneak peek! So until then the stars align, check in and earn some prizes that are 'star-rific'!

---

Event Dates: Wednesday, November 27th, After Maintenance - Thursday, December 26th, Before Maintenance

• Log in between November 27th and December 12th to receive a Summons Receipt.
  • Use the Summon Receipt to register a Main Character.
• An Event Icon will appear after registering, allowing you to check the status of your attendance.
  
• Stay logged in for a full Erinn Day to receive your daily fortune from the items below.
  
  • All items except for the Cutie Star Wizard Hat and Starry Fishing Chair (for 2) are untradeable.

{LINK REMOVED}