Mabinogi will have a scheduled maintenance on November 24th. During this time, the game will be unavailable. Maintenance is expected to begin at 7:00 AM PST and last approximately 3 hours.

Please note that the estimated length of time for each maintenance is subject to change without notification.

-Time-

Wednesday, November 24th

Pacific (PST, UTC-8): 7:00 AM - 10:00 AM 
Eastern (EST, UTC-5): 10:00 AM - 1:00 PM
Paris (CET, UTC+1): 4:00 PM - 7:00 PM

To address the following:

• Weekly server upkeep.
• Attendance has been taken! The Milletian Event: Erinn Attendance is ending.
• Whew, all of the puzzle pieces have been put together again! The Return of the Playful Puzzles 2021 event is ending.
• The moment you've all been waiting for... the Black Friday Sales are starting!
• Processing of requested name changes. Note: The Name Change submission site will be unavailable after 7:00 AM PST time, and will be available after the maintenance.

- The Mabinogi Team

Take advantage of dozens of deals with new items on sale every day through Cyber Monday, including a new Lucky Box dropping every day this week, several returning favorites, rare items, and much, much more!



Check out the full Black Friday Sales post on the official MapleStory website!

[Updated November 22 at 1:37 AM PST] Testing is complete! We applied the fixes and all the NA Reboot channels are back up. Thank you all for your patience. Compensation for the NA Reboot players is in discussion and we'll share more information at a later date.

• [Updated November 22 at 4:52 PM PST] We've distributed the compensation to the NA Reboot players that were affected by the channel restarts. Please check our v.228 Hotfixes webpost for more information.

[Updated November 22 at 12:45 AM PST] We are in the process of testing the fixes to address the crashing issues. After the testing is complete, we plan to apply the fixes and start up the rest of the channels.

[Updated November 21 at 10:11 PM PST] The investigation is still in progress and we are working to address the crash issues. We will provide an update once we have the fix and we appreciate your patience. Thank you.

Hi Maplers,

With today’s daily reset (November 22 at 12:00 AM UTC), we receive player reports concerning the channel crashes in the North America (NA) Reboot World. Our teams are currently investigating these crash issues to pinpoint the root cause in order to address it as soon as we can. However, until the channel crash issues have been fixed, we’ve decided to keep the NA Reboot servers down in the meantime to minimize the damage our NA Reboot players may experience during the crashes. We sincerely apologize for the downtime and will provide an update on top of this post when we can.

- The MapleStory Team

[Updated November 23 at 10:12 AM PST] The maintenance has been completed and we have extended Cash Shop items for 4 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you. 

We will be performing a scheduled minor patch maintenance on Tuesday, November 23, 2021 at 7:00 AM PST (10:00 AM EST / 4:00 PM CET / 2:00 AM AEDT Nov. 24). We anticipate the maintenance to last approximately 3 hours, concluding around 10:00 AM PST (1:00 PM EST / 7:00 PM CET / 5:00 AM AEDT Nov. 24). Thanks for your patience!

Times:

Tuesday, November 23, 2021
PST (UTC -8): 7:00 AM - 10:00 AM
EST (UTC -5): 10:00 AM - 1:00 PM
CET (UTC +1): 4:00 PM - 7:00 PM
AEDT (UTC +11): 2:00 AM (Nov. 24) - 5:00 AM (Nov. 24)

• What will be unavailable:
• All MapleStory game servers.
• Changes and Updates (Additional Changes TBA):
  • Server Upkeep.
  • MapleStory will be updated to v.228.4.0.
  • Fixed the issue where the 6th slot for the Pet Auto Buff Skill was overlapped with that of the Auto All Cure Skill.
  • Fixed the issue where players were kicked from Maple LIVE's Maple Variety game even when they played as intended.
    
    • Note: To make up for the time players could not participate in the event to earn completion EXP and Maple LIVE monthly mission clears, we will be increasing the number of Maple Variety: Tangyoon Restaurant daily clear amounts from 2 to 3 times per world between December 1 at 12:00 AM UTC until December 14 at 11:59 PM UTC. 
  • Fixed the issue where Maple LIVE Pink Bean Shop's Damage Skin Box description tooltip incorrectly lists Foggy Damage Skin and Labyrinth Damage Skin as Unit versions.
  • Fixed the issue where players were only able to sell 60 Intense Power Crystals per world instead of per character.
  • Fixed the issue where when Core Aura skill was linked on a character that was not Jett, it gave no stats and the damage was lowered.
  • Fixed the issue where certain characters were unable to complete the Burning World Step Up Lv. 55 mission if they have already completed the 3rd Job Advancement before accepting it.
  • Fixed the issue where Julieta would become unresponsive and could not be defeated in Icy Grim Vale and Frozen Grim Vale.
  • Fixed the issue where Burning World Step Up Lv. 35 reward displayed an incorrect icon for Hyper Teleport Rock item.
  • Fixed the issue where a message about Maple Soccer was displayed in the in-game chat when clicking on Orange Mushroom, Gamma, and Omega NPCs.
  • Fixed the issue where some Hyper Teleport Rock items displayed an error message and did not function as intended when used.
  • Fixed the issue where the checkbox options for Item Pickup Skill and Auto Feed Pet Food were swapped in the equipment UI.
  • Fixed the issue where the MSF 2021 Medal did not register to the Medal UI Collection when obtained.
  • [Updated November 22] Fixed the issue where some characters were unable to complete the Burning World Step Up Lv. 110 mission when they met the requirement.
  • [Updated November 22] Fixed the issue where certain Unique Potential Scroll 100% items granted Epic rank instead of Unique rank.
  • [Updated November 22] Fixed the issue where Maple LIVE Pop Reaction's daily reset text was untranslated.
  • [Updated November 23] Fixed the issue where the SSB Gender-locked item issue compensation quest ended early.

 

Hello,

This post is in regards to recent bans and related community discussion that has occurred surrounding them.

First and foremost, Nexon Player Support and the MapleStory team must be extremely careful in the information we reveal during the ban appeals process, as any insight into the nature of our detection methods may be used to further refine the methods some players may use to violate the Terms of Service. This is why we refrain from commenting on ban-related issues that may crop up in the community.

Recently, an issue with a component in our detection methods designed to identify illegal skill modifications affected some Beast Tamer players in the community. Our team has been continuously reviewing accounts flagged by this component to be vigilant on any new cases of false positives, and players should be able to play Beast Tamer characters without further issue; we encourage any affected Beast Tamers that need further assistance to reach out to the Player Support team by submitting a ticket. We apologize for the inconvenience that this disruption has caused to our Beast Tamer players.

Separately, over the last week, our security team identified a list of accounts to be permanently banned due to illicit activity using third-party programs. This list included multiple accounts which appeared to have been shared among more than one player, and was not limited only to the accounts that actually performed the exploit. As a reminder, account sharing is a violation of the Terms of Service, and all account holders are responsible for any action taken on their account. For additional account security, Maplers can set up two-factor authentication following the steps in this article.

As a follow-up to the above, our security team identified an additional list of players that had benefited from and participated in suspicious trading activity that involved mesos from the aforementioned illicit activity, and issued suspensions for these offenses as well. Both of these lists of players were manually reviewed prior to the sanctions being processed.

I want to provide reassurance that players should be able to enjoy the game normally so long as they uphold the Terms of Service, and our teams will continue to move swiftly to review cases where players may have been banned due to an error. If you need assistance with your account, please feel free to reach out to the Player Support team by submitting a ticket.

- Lexiron and the MapleStory Player Support Team

Game service has resumed at 02:00 (PST) / 05:00 (EST).




In addition, we present to all NA players the following as compensation for the inconvenience and your understanding of this Urgent Maintenance.

Please check your Special Storage with a character of level 95 and make sure to claim before 26th November 23:59 PM (PST) via Special Storage.

※Only accounts created before starting maintenance are eligible to receive these compensations.






[Details]





FTG Recovery Potion 1500 (7-days) x2

Platinum Ingot x2







Happy Gaming!


------------------------------------------------------------------------------------------------------------







Dear Heroes,



There will be urgent maintenance on 19th November 2021 .

The estimated maintenance time will be around TWO HOURS.





[Maintenance Period]


19th November 2021 00:00 (PST) / 03:00 (EST)




[What we will do during the urgent maintenance]



Server Stabilization







We will bring the server back up as soon as possible.


We strongly recommend that you log out of the game before the stipulated time to avoid any item loss.

Thank you for your cooperation and understanding.






Best,

EYEDENTITY GAMES

Join Community Manager Ezrabell, joined by one of our Bean Brigade members Dongkun, in the next Community Livestream as they play MapleStory! Grab your snacks and prepare for an adventure of fun in this upcoming livestream. Join us on any of the platforms listed below this Friday, November 19th at 4:30 PM PST (7:30 PM EST).

CM Ezrabell and Dongkun will be playing MapleStory on their characters, partaking in activities and events around Maple World! There will also be giveaways throughout the stream so join us for an opportunity to win some Lara Sticker Sheets! Make sure you don't miss out on the fun~ See you Friday!

MapleStory Community Livestream will be available on the following platforms:

• Twitchhttps://www.facebook.com/maplestory[/url][/*][*][url=https://www.youtube.com/user/MapleStory]YouTube[/url][/*][*][url=https://twitter.com/maplestory]Twitter[/url][/*][*][url=https://store.steampowered.com/app/216150/MapleStory]Steam[/url][/*][*][url=https://www.facebook.com/maplestory/]Facebook[/url][/*][/list] Don't forget to check out [b]Dongkun's [/b]awesome content! He can be found on the following platforms: [list][*][url=https://www.twitch.tv/dongkun_ms]Twitch[/url][/*][*][url=https://www.tiktok.com/@dongkun_ms]TikTok[/url][/*][*][url=https://www.youtube.com/c/Dongkunms]YouTube[/url][/*][/list] [img]https://nxcache.nexon.net/cms/2021/q4/1647/msw-5833-1200x630.png?width=1116px&height=586px[/img]  
• YouTube
• Twitter
• Steam
• Facebook

Don't forget to check out Dongkun's awesome content! He can be found on the following platforms:

• Twitch
• TikTok
• YouTube

 

In the midst of our scheduled and unscheduled maintenance, we sometimes perform hotfixes to address a variety of bugs and issues without bringing down the servers. We will use this post as a collective hub to update our players with the hotfix details, such as when and which fix was applied. Each time there is an update, this post will be bumped up on our news page and the update will clearly be indicated with the date the hotfix was applied. We hope that this will be a useful record and helpful information for our players.

Here you'll find a list of hotfixes that addresses a variety of bugs and issues reported within the v.229 On Air: An Absolute Unit update.

Hotfixes:

• January 12, 2022
  • Additional compensation has been distributed to players that were affected by the 12/25 and 12/26 Magical Miracle Time issues who had cubes that had expired between December 25 - January 11 (before maintenance). Please remember to claim the items from your Gift Drop before January 24 at 11:59 PM UTC.

• January 12, 2022
  • As mentioned in our NA Reboot Channel Crash Issues post, we've applied the fix for the issue where NA Reboot channels experienced crashes on January 11 and January 12 PST. Please note that each channel may crash once before the fix is applied.
• January 6, 2022
  • Compensation has been distributed once per account to NA Reboot players that were affected by the additional channel restarts in November and December. Please claim it from your Gift Drop before January 20 at 11:59 PM UTC.
    • Great Bebe Box (7 Day Duration)
      • 2x EXP Coupon (15min) (x20)
      • 2x Drop Coupon (15min) (x20)
      • Special Medal of Honor (x7)
      • Arcane Symbol Selector Coupon (x10)
      • Trait Boost Potion
      • Selective 8 Slot Coupon (x2)
      • Extreme Growth Potion
      • [Updated Dec. 6] Storm Growth Potion

• December 6, 2021
  • Fixed the issue where the '[Commerci Republic] Final Report' quest granted an incorrect weapon to Lara characters. 
• December 4, 2021
  • Due to an issue we've discovered with the Lara Pre-Creation Event Rewards, we temporarily disabled the Lara Pre-Creation Event Reward quest and the New Maple Leaf Money Box until further notice. We plan to enable them once again after the issue has been addressed for the eligible players who have yet to claim the rewards.
• December 1, 2021 
  • The "Night Snowfield" Flag Race and practice courses have been blocked due to the game client disconnection issues. Players will now be sent to "Daylight Snowfield" instead until December 12.
  • Fixed the issue where there are linebreak error and typos on the Acceptance and Completion text for Burning World Step Up Lv. 220 mission dialogue.
  • Fixed the issue where Maple LIVE's Creator Step Up weekly missions did not reset for Princess No and Akechi Mitsuhide.
  • Fixed the issue where Burning World Step Up's Lv. 220 reward, Unique Emblem Box, could not be opened by Kanna characters.
  • Fixed the issue where completing Maple LIVE's Maple Variety: Tangyoon Restaurant applied the 15-minute queue penalty to all players.
  • We distributed Unique Potential Scroll 100% item to the players who were affected with the issue where certain Unique Potential Scroll 100% items granted Epic rank instead of Unique rank that was addressed during our November 23 maintenance. Please claim the item from your Gift Drop prior to December 15 at 11:59 PM UTC.
• November 22, 2021
  • Fixed the issue where NA Reboot channels were crashing. For more information, please check out the NA Reboot Channel Crash Issues webpost.
  • The following compensation has been distributed once per account to NA Reboot players that were affected by the channel restarts. Please claim them from your Gift Drop before December 6 at 11:59 PM UTC.
    • Special Bebe Box
      • 2x EXP Coupon (15 min) (x15)
      • 2x Drop Coupon (15 min) (x15)
      • Special Medal of Honor (x5)
      • Arcane Symbol Selector Coupon (x5)
      • Trait Boost Potion
• November 19, 2021
  • The following compensation has been distributed once per account to players that have a login record between November 17 (after maintenance) and November 18 (before maintenance). Please claim them from your Gift Drop before December 3 at 11:59 PM UTC.
    • Special Bebe Box
      • 2x EXP Coupon (15 min) (x15)
      • 2x Drop Coupon (15 min) (x15)
      • Special Medal of Honor (x5)
      • Arcane Symbol Selector Coupon (x5)
      • Trait Boost Potion
    • Maple Live's Pink Bean (x300)
• November 18, 2021
  
  • Fixed the issue where the boss monster drop rates for flame items after the v.228 update maintenance were different from their intended drop rates in Reboot world.
• November 17, 2021
  
  • Fixed the issue where Lara Pre-Registration Mission Streak reward Mitra's 2x EXP Coupon Box could not be opened after v228 Update.
  • Fixed the issue where an incorrect event icon was shown for certain players.

 

[Updated November 18 at 11:50 AM PST] The maintenance has been completed and we have extended Cash Shop items for 3 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you. 

We will be performing an unscheduled minor patch maintenance on Thursday, November 18, 2021 at 9:00 AM PST (12:00 PM EST / 6:00 PM CET / 4:00 AM AEDT Nov. 19). We anticipate the maintenance to last approximately 3 hours, concluding around 12:00 PM PST (3:00 PM EST / 9:00 PM CET / 7:00 AM AEDT Nov. 19). Thanks for your patience!

Times:

Thursday, November 18, 2021
PST (UTC -8): 9:00 AM - 12:00 PM
EST (UTC -5): 12:00 PM - 3:00 PM
CET (UTC +1): 6:00 PM - 9:00 PM
AEDT (UTC +11): 4:00 AM (Nov. 19) - 7:00 AM (Nov. 19)

• What will be unavailable:
• All MapleStory game servers.
• Changes and Updates (Additional Changes TBA):
  • Server Upkeep.
  • MapleStory will be updated to v.228.3.0
  • Fixed an issue where the client would close after a certain amount of time.
  • Fixed an issue where Kanna's Vanquisher Charm did no damage.
  • Fixed an issue where Jett's Backup Beatdown did no damage.
  • Fixed an issue where Reboot's detailed meso skill showed 400% instead of 500%.
  • [Updated November 18] Fixed the issue where Kanna's Orochi Unbound could be held down indefinitely.
  • [Updated November 18] Fixed the issue where the penalty system for when characters do not move for a certain amount of time in Maple LIVE's Maple Variety event was not enabled.
  • [Updated November 19] Accounts that have a login record between November 17 (after maintenance) and November 18 (before maintenance) will receive the following compensation once per account within today after the maintenance during our future maintenance on November 19:
    • Special Bebe Box
      • 2x EXP Coupon (15 min) (x15)
      • 2x Drop Coupon (15 min) (x15)
      • Special Medal of Honor (x5)
      • Arcane Symbol Selector Coupon (x5)
      • Trait Boost Potion
    • Maple Live's Pink Bean (x300)
  • 
    [Updated November 18] Known Issue: Players will be kicked from the Maple LIVE's Maple Variety game even when they are playing as intended. This issue is currently under investigation.
    
     

 

Limited to Black Friday, we are selling the Ascending Crystal at 50% discounted price!
Stay tuned for new package items that will be discounted up to 60%!

CLICK HERE for more details to the SALES!