Rocksteady is leading our team of developers and partners as we work on the PC performance issues that players have been encountering. The work is significant and while we are making good progress on improving performance, it will take some time to ensure that we get the right fixes in place.
Below is the list of the key areas where we are dedicating our resources to improve the experience for our loyal fans:
Support for frame rates above 30FPS in the graphics settings menu
Fix for low resolution texture bug
Improve overall performance and framerate hitches
Add more options to the graphics settings menu
Improvements to hard drive streaming and hitches
Address full screen rendering bug on gaming laptops
Improvements to system memory and VRAM usage
NVIDIA SLI bug fixes
Enabling AMD Crossfire
NVIDIA and AMD updated drivers
While we work on improving performance, we will also continue to make interim patches available to address issues for those still playing the game on PC. The first patch is being released now and the updates include:
Fixed a crash that was happening for some users when exiting the game
Fixed a bug which disabled rain effects and ambient occlusion. We are actively looking into fixing other bugs to improve this further
Corrected an issue that was causing Steam to re-download the game when verifying the integrity of the game cache through the Steam client
Fixed a bug that caused the game to crash when turning off Motion Blur in BmSystemSettings.ini. A future patch will enable this in the graphics settings menu
We would like to thank our fans for their patience and invaluable feedback. We will continue to monitor and listen for any additional issues.
Rocksteady is leading our team of developers and partners as we work on the PC performance issues that players have been encountering. The work is significant and while we are making good progress on improving performance, it will take some time to ensure that we get the right fixes in place.
Below is the list of the key areas where we are dedicating our resources to improve the experience for our loyal fans:
Support for frame rates above 30FPS in the graphics settings menu
Fix for low resolution texture bug
Improve overall performance and framerate hitches
Add more options to the graphics settings menu
Improvements to hard drive streaming and hitches
Address full screen rendering bug on gaming laptops
Improvements to system memory and VRAM usage
NVIDIA SLI bug fixes
Enabling AMD Crossfire
NVIDIA and AMD updated drivers
While we work on improving performance, we will also continue to make interim patches available to address issues for those still playing the game on PC. The first patch is being released now and the updates include:
Fixed a crash that was happening for some users when exiting the game
Fixed a bug which disabled rain effects and ambient occlusion. We are actively looking into fixing other bugs to improve this further
Corrected an issue that was causing Steam to re-download the game when verifying the integrity of the game cache through the Steam client
Fixed a bug that caused the game to crash when turning off Motion Blur in BmSystemSettings.ini. A future patch will enable this in the graphics settings menu
We would like to thank our fans for their patience and invaluable feedback. We will continue to monitor and listen for any additional issues.
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (http://support.wbgames.com/). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at https://help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (http://support.wbgames.com/). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at https://help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
We are aware that there are performance issues for some users playing Batman: Arkham Knight on PC. WB Games is working diligently with our development teams, NVIDIA and AMD, to identify and fix the issues as quickly as possible.
Please know that we value input from those who are playing the game and we are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support. If you are experiencing any issues with the game, please be sure to report it to http://support.wbgames.com/.
In the meantime, we wanted to provide recommended, in-game graphical settings for those with minimum and recommend specs hardware. We will provide recommended settings for the Ultra specs as soon as we are able to conduct more tests. At the bottom of this post, you can find additional information that may help alleviate some of the most frequent issues that some players are experiencing. Also, for reference, we have included a list of the minimum, recommended, and ultra hardware requirements.
Thank you for your patience as we work on resolving these issues and please be sure to check back for updates.
Minimum Hardware Specs (or equivalent)
Resolution: 1280x720
V-Sync: Off
Anti-Aliasing: Off
Texture Resolution: Low
Shadow Quality: Low
Level of Detail: Low
Interactive Smoke/Fog: Off
Interactive Paper Debris: Off
Enhanced Rain: Off
Enhanced Light Shafts: Off
Expected: 30fps (capped)
It is incredibly important that users with a min spec video card with 2 GB of dedicated VRAM (or 3 GB on AMD) to keep the Texture Resolution set to Low. Increasing this to Normal will cause significant performance issues.
By default, the game may set the user’s monitor to the maximum output offered. Users should reset to 720p on min spec hardware.
With these settings on Min Spec AMD GPU’s, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile.
Recommended Hardware Specs (or equivalent)
Resolution: 1920x1080
V-Sync: On
Anti-Aliasing: On
Texture Resolution: Normal
Shadow Quality: Normal
Level of Detail: Normal
Interactive Smoke/Fog: Off
Interactive Paper Debris: Off
Enhanced Rain: Off
Enhanced Light Shafts: Off
Expected: 30fps (capped)
The Recommended Spec is intended to deliver an experience on par with the current generation of gaming platforms.
For an optimal experience, users with recommended spec hardware should not set their resolution higher than 1080p.
By default, the game may set Shadow Quality and Level of Detail to High on Recommended Spec hardware. Users should revert these to Normal.
With these settings on Rec Spec AMD GPUs, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. To help alleviate this, AMD users using Rec Spec GPU’s should turn Texture Resolution, Shadow Quality, and Level of Detail to Low. We continue to work closely with AMD to resolve these issues as soon as possible; make sure you have the most current drivers and check back here for updates on when the next driver version is available.
Additional Recommendations We do not recommend that users change anything in the game’s .ini files as this will potentially negatively impact performance, including frame rate, and stability.
At this time we do not recommend using NVIDIA’s GeForce Experience or AMD’s Gaming Evolved Optimization tools.
We’re currently working on improving streaming performance from mechanical hard drives (HDD). Addressing this is one of our top short-term priorities.
For users that have an SSD available, we’ve noted increased streaming performance when the game is installed to that type of drive.
Once again, we’d like to stress the importance of having the latest drivers from your graphics card manufacturer. Staying up to date could potentially alleviate many performance issues, and will improve your game experience.
- NVIDIA GeForce users should use GeForce GameReady WHQL Driver version 353.30 - AMD users should use Catalyst 15.6 beta driver
Crossfire on AMD is currently not supported. This is to be addressed in a future driver update from AMD.
Eyefinity (multi-monitor) on AMD is currently not fully supported. This is to be addressed in a future driver update from AMD.
When running Nvidia SLI, using the NVIDIA Control Panel to set one card as a dedicated PhysX card may improve performance.
Players should not disable and/or edit the size of their page file. Windows manages this automatically, and leaving this at the default settings will provide an optimal experience when playing Arkham Knight. We strongly recommend that users avoid making edits to this.
Game System Requirements
Minimum Hardware Specs:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required)
We are aware that there are performance issues for some users playing Batman: Arkham Knight on PC. WB Games is working diligently with our development teams, NVIDIA and AMD, to identify and fix the issues as quickly as possible.
Please know that we value input from those who are playing the game and we are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support. If you are experiencing any issues with the game, please be sure to report it to http://support.wbgames.com/.
In the meantime, we wanted to provide recommended, in-game graphical settings for those with minimum and recommend specs hardware. We will provide recommended settings for the Ultra specs as soon as we are able to conduct more tests. At the bottom of this post, you can find additional information that may help alleviate some of the most frequent issues that some players are experiencing. Also, for reference, we have included a list of the minimum, recommended, and ultra hardware requirements.
Thank you for your patience as we work on resolving these issues and please be sure to check back for updates.
Minimum Hardware Specs (or equivalent)
Resolution: 1280x720
V-Sync: Off
Anti-Aliasing: Off
Texture Resolution: Low
Shadow Quality: Low
Level of Detail: Low
Interactive Smoke/Fog: Off
Interactive Paper Debris: Off
Enhanced Rain: Off
Enhanced Light Shafts: Off
Expected: 30fps (capped)
It is incredibly important that users with a min spec video card with 2 GB of dedicated VRAM (or 3 GB on AMD) to keep the Texture Resolution set to Low. Increasing this to Normal will cause significant performance issues.
By default, the game may set the user’s monitor to the maximum output offered. Users should reset to 720p on min spec hardware.
With these settings on Min Spec AMD GPU’s, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile.
Recommended Hardware Specs (or equivalent)
Resolution: 1920x1080
V-Sync: On
Anti-Aliasing: On
Texture Resolution: Normal
Shadow Quality: Normal
Level of Detail: Normal
Interactive Smoke/Fog: Off
Interactive Paper Debris: Off
Enhanced Rain: Off
Enhanced Light Shafts: Off
Expected: 30fps (capped)
The Recommended Spec is intended to deliver an experience on par with the current generation of gaming platforms.
For an optimal experience, users with recommended spec hardware should not set their resolution higher than 1080p.
By default, the game may set Shadow Quality and Level of Detail to High on Recommended Spec hardware. Users should revert these to Normal.
With these settings on Rec Spec AMD GPUs, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. To help alleviate this, AMD users using Rec Spec GPU’s should turn Texture Resolution, Shadow Quality, and Level of Detail to Low. We continue to work closely with AMD to resolve these issues as soon as possible; make sure you have the most current drivers and check back here for updates on when the next driver version is available.
Additional Recommendations We do not recommend that users change anything in the game’s .ini files as this will potentially negatively impact performance, including frame rate, and stability.
At this time we do not recommend using NVIDIA’s GeForce Experience or AMD’s Gaming Evolved Optimization tools.
We’re currently working on improving streaming performance from mechanical hard drives (HDD). Addressing this is one of our top short-term priorities.
For users that have an SSD available, we’ve noted increased streaming performance when the game is installed to that type of drive.
Once again, we’d like to stress the importance of having the latest drivers from your graphics card manufacturer. Staying up to date could potentially alleviate many performance issues, and will improve your game experience.
- NVIDIA GeForce users should use GeForce GameReady WHQL Driver version 353.30 - AMD users should use Catalyst 15.6 beta driver
Crossfire on AMD is currently not supported. This is to be addressed in a future driver update from AMD.
Eyefinity (multi-monitor) on AMD is currently not fully supported. This is to be addressed in a future driver update from AMD.
When running Nvidia SLI, using the NVIDIA Control Panel to set one card as a dedicated PhysX card may improve performance.
Players should not disable and/or edit the size of their page file. Windows manages this automatically, and leaving this at the default settings will provide an optimal experience when playing Arkham Knight. We strongly recommend that users avoid making edits to this.
Game System Requirements
Minimum Hardware Specs:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required)
The minimum specs for Batman: Arkham Knight for PC have been adjusted and are listed below.
We also want to note that there are some known issues with the performance of Batman: Arkham Knight for PC owners using AMD graphics cards. We are working closely with AMD to rectify these issues as quickly as possible and will provide updates here as they become available. We thank you for your patience in this matter.
MINIMUM:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required) Processor: Intel Core i5-750, 2.67 GHz | AMD Phenom II X4 965, 3.4 GHz Memory: 6 GB RAM Graphics: NVIDIA GeForce GTX 660 (2 GB Memory Minimum) | AMD Radeon HD 7950 (3 GB Memory Minimum) DirectX: Version 11 Network: Broadband Internet connection required Hard Drive: 45 GB available space
The minimum specs for Batman: Arkham Knight for PC have been adjusted and are listed below.
We also want to note that there are some known issues with the performance of Batman: Arkham Knight for PC owners using AMD graphics cards. We are working closely with AMD to rectify these issues as quickly as possible and will provide updates here as they become available. We thank you for your patience in this matter.
MINIMUM:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required) Processor: Intel Core i5-750, 2.67 GHz | AMD Phenom II X4 965, 3.4 GHz Memory: 6 GB RAM Graphics: NVIDIA GeForce GTX 660 (2 GB Memory Minimum) | AMD Radeon HD 7950 (3 GB Memory Minimum) DirectX: Version 11 Network: Broadband Internet connection required Hard Drive: 45 GB available space