Hi Everyone,

We released a hotfix patch today that fixes the awarding of Achievements for completing the following DLC:

• Street Demonz
  
• Gangland Express
  
• Rough Justice
  
• Joy Ride

If you’ve already hit 33 stars for the Street Demonz, Gangland Express, and Joy Ride achievements, you will only need to complete one more race within these AR Challenges in order for the achievement to unlock. You do not need to earn 33 stars again.

If you’ve already fulfilled the requirements for Rough Justice, you’ll need to reload your 100% GCPD Lockdown save point. This will load you in near the end of the story, and all you’ll need to do is trigger the final cinematic to unlock the achievement. If you’ve already restarted the DLC and made a new save point, you’ll need to play through to the end in order to unlock it.

Please note that some players may have to restart their Steam client in order for the changes to take effect.

Hi Everyone,

We released a hotfix patch today that fixes the awarding of Achievements for completing the following DLC:

• Street Demonz
  
• Gangland Express
  
• Rough Justice
  
• Joy Ride

If you’ve already hit 33 stars for the Street Demonz, Gangland Express, and Joy Ride achievements, you will only need to complete one more race within these AR Challenges in order for the achievement to unlock. You do not need to earn 33 stars again.

If you’ve already fulfilled the requirements for Rough Justice, you’ll need to reload your 100% GCPD Lockdown save point. This will load you in near the end of the story, and all you’ll need to do is trigger the final cinematic to unlock the achievement. If you’ve already restarted the DLC and made a new save point, you’ll need to play through to the end in order to unlock it.

Please note that some players may have to restart their Steam client in order for the changes to take effect.

Customers who purchased a physical copy of Batman: Arkham Knight for PC and would like to request a refund will need to return the game to the retailer where the game was purchased.

In order to receive a refund, the game must be returned by December 31, 2015, with all original packaging. Proof of purchase may also be required by some retailers.

Customers who purchased a physical copy of Batman: Arkham Knight for PC and would like to request a refund will need to return the game to the retailer where the game was purchased.

In order to receive a refund, the game must be returned by December 31, 2015, with all original packaging. Proof of purchase may also be required by some retailers.

Hi Everyone,

As promised, below is a list of fixes that were made for the console version and are now available in the latest PC version:

• Fixed players occasionally getting stuck on a black screen or Batman falling out of the environment when restarting an AR Challenge after aborting it
  
• Fixed a rare save corruption issue due to infinite falling by triggering a save on a streaming border on Founder’s Island
  
• Fixed an issue where main game save files would be overwritten after completing the “Uncontainable” AR Challenge
  
• Fixed an issue where Stagg Airships occasionally would not appear correctly
  
• Fixed a rare issue causing players to get stuck with a “Secure the Area” prompt onscreen
  
• Fixed an issue where users would be stuck on a rooftop when destroying Serpent drones too quickly
  
• Fixed teleporting followed by a rare crash when using Quickfire Freeze Blast or Batarangs on a Line Launcher wire
  
• Fixed rare blocker caused by dying and reloading a specific save point during the Cloudburst battle
  
• Fixed an issue where sometimes the initial tank battle at Ace Chemicals would not trigger correctly
  
• Fixed an exploit with the drift bonus during AR Challenges
  
• Fixed players occasionally not being able to hack Riddler devices to receive trophies in monkey cages
  
• Fixed an issue with the 1989 Burton Batman skin where the suit would go missing at when Batman removes his belt and gadgets
  
• Fixed a blocking issue where Riddler Robots occasionally failed to spawn on the rooftop near one of the trophies
  
• Fixed a rare teleporting issue while in corner cover that could occasionally cause a crash
  
• Fixed an issue that prevented the player from re-entering the Orphanage if the player collected the final Riddler secret right after completing the first mech fight
  
• Fixed an issue where the Arkham Knight’s tank may be missing when trying to rescue Oracle, preventing progress
  
• Fixed an issue with one of Riddler’s Riot Bombers by scanning and taking out a bomber without standing on the pressure plate
  
• Fixed players being able to skip part of the story at Stagg Airships by using the Voice Synthesizer, and inadvertently blocking progress
  
• Fixed rare issue preventing Riddler informants from spawning under certain conditions at 90% completion
  
• Fixed an issue preventing users from hacking a Dragon Drone if it was destroyed too early

Hi Everyone,

As promised, below is a list of fixes that were made for the console version and are now available in the latest PC version:

• Fixed players occasionally getting stuck on a black screen or Batman falling out of the environment when restarting an AR Challenge after aborting it
  
• Fixed a rare save corruption issue due to infinite falling by triggering a save on a streaming border on Founder’s Island
  
• Fixed an issue where main game save files would be overwritten after completing the “Uncontainable” AR Challenge
  
• Fixed an issue where Stagg Airships occasionally would not appear correctly
  
• Fixed a rare issue causing players to get stuck with a “Secure the Area” prompt onscreen
  
• Fixed an issue where users would be stuck on a rooftop when destroying Serpent drones too quickly
  
• Fixed teleporting followed by a rare crash when using Quickfire Freeze Blast or Batarangs on a Line Launcher wire
  
• Fixed rare blocker caused by dying and reloading a specific save point during the Cloudburst battle
  
• Fixed an issue where sometimes the initial tank battle at Ace Chemicals would not trigger correctly
  
• Fixed an exploit with the drift bonus during AR Challenges
  
• Fixed players occasionally not being able to hack Riddler devices to receive trophies in monkey cages
  
• Fixed an issue with the 1989 Burton Batman skin where the suit would go missing at when Batman removes his belt and gadgets
  
• Fixed a blocking issue where Riddler Robots occasionally failed to spawn on the rooftop near one of the trophies
  
• Fixed a rare teleporting issue while in corner cover that could occasionally cause a crash
  
• Fixed an issue that prevented the player from re-entering the Orphanage if the player collected the final Riddler secret right after completing the first mech fight
  
• Fixed an issue where the Arkham Knight’s tank may be missing when trying to rescue Oracle, preventing progress
  
• Fixed an issue with one of Riddler’s Riot Bombers by scanning and taking out a bomber without standing on the pressure plate
  
• Fixed players being able to skip part of the story at Stagg Airships by using the Voice Synthesizer, and inadvertently blocking progress
  
• Fixed rare issue preventing Riddler informants from spawning under certain conditions at 90% completion
  
• Fixed an issue preventing users from hacking a Dragon Drone if it was destroyed too early

We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.

Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.


Thank you,

Warner Bros Interactive Entertainment


EDIT BY VALVE: For users who were having trouble submitting a refund for the game purchased on Steam, please try your refund submission again. The issue should have now been resolved.

We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.

Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.


Thank you,

Warner Bros Interactive Entertainment


EDIT BY VALVE: For users who were having trouble submitting a refund for the game purchased on Steam, please try your refund submission again. The issue should have now been resolved.

Hi Everyone,

As promised, here’s the list of bug fixes that have gone in to the PC version of Arkham Knight.

Our September patch fixed the majority of the performance issues that the game released with back in June. There were a lot of changes that went into that patch, which addressed the following:

• Reduced frame rate hitches
  
• Optimizations for system memory and VRAM usage
  
• Improved performance on all GPUs (requires the latest drivers)
  
• More Comprehensive In-Game Settings
  
• Fixed low resolution texture bugs
  
• Fixed hitches when running on mechanical hard drives (HDD)

Our October patch was focused on a large number of functional and stability-related bug fixes, including issues reported by the community. Outside of adding PC support for the Season Pass DLC & Photo Mode features, the following noteworthy PC bugs were addressed:

• Fixed high GPU usage / memory leak when the title is minimized
  
• Fixed hitch that occurs during some autosaves
  
• Fixed hitch that occurs when unlocking an achievement
  
• Fixed an issue with rain effects not working properly after re-loading a save. This fix was also made on PS4 & Xbox, as rain was always intended to diminish after the cinematics and players gained control of Batman.
  
• Fixed broken ground takedowns after dropping on a thug from a ledge when using a Keyboard + Mouse
  
• Fixed miscellaneous hangs or crashes causes by Alt-Tabbing in specific scenarios
  
• Fixed rendering bug where the screen could have a bright white flash while grappling or dive bombing
  
• Fixed an issue where Intel HD graphics were chosen by default instead of the dedicated Nvidia or AMD GPU
  
• Fixed game being stuck as a background application process after exiting
  
• Fixed bloom issue on screen when vertical resolutions were set to 1050
  
• Fixed various Keyboard + Mouse prompts that broke in unique game play sequences after re-binding
  
• Fixed rain animation effects when running at frame rates higher than 30
  
• Fixed Keyboard + Mouse controls for Special Gadget Combos
  
• Fixed an issue where Batman’s cape would get pinned and stretch after a long glide
  
• Removed expensive forward lit assets from some rooms to improve performance
  
• Fixed a UI issue causing corrupted Story Synopsis screens
  
• Changed the number of backbuffers that we allocate in the swap chain from 2 to 1 to save on VRAM
  
• Fixed a crash in windowed mode that would occur if the window was closed during video forensics sequences
  
• Fixed an issue where some keys could not be bound with an Alt modifier
  
• Fixed a bug where Batman’s glide would glitch causing him to flip upside down due to negative numbers in glide speed calculations – shout out to uns3en and ID_Daemon
  
• Fixed corrupted smoke pellet aiming line when FPS is 60 or above
  
• Fixed a render thread crash on the R9 280 when gliding in a specific location
  
• Fixed a MipMap crash during some cutscenes due to level streaming in the background
  
• Fixed an issue where input was lost after double-tapping Tab on the map screen
  
• Fixed for some textures disappearing when Motion Blur was disabled
  
• Fixed completion percentage for the “Own the Roads” side story
  
• Fixed downclocking issue on Maxwell-based Nvidia GPU’s
  
• Fixed a crash by confirming a watch request on Steam Broadcast
  
• Fixed a performance issue caused by toggling the Shadow Quality setting during game play
  
• Fixed a stuttering issue that occurred when using Quickfire Gadgets
  
• Fixed a falling OOW issue when reloading a save at one of the Militia Watchtowers
  
• Fixed the Batmobile Battle Mode reticle appearing and being stuck on screen after receiving a mission

Hi Everyone,

As promised, here’s the list of bug fixes that have gone in to the PC version of Arkham Knight.

Our September patch fixed the majority of the performance issues that the game released with back in June. There were a lot of changes that went into that patch, which addressed the following:

• Reduced frame rate hitches
  
• Optimizations for system memory and VRAM usage
  
• Improved performance on all GPUs (requires the latest drivers)
  
• More Comprehensive In-Game Settings
  
• Fixed low resolution texture bugs
  
• Fixed hitches when running on mechanical hard drives (HDD)

Our October patch was focused on a large number of functional and stability-related bug fixes, including issues reported by the community. Outside of adding PC support for the Season Pass DLC & Photo Mode features, the following noteworthy PC bugs were addressed:

• Fixed high GPU usage / memory leak when the title is minimized
  
• Fixed hitch that occurs during some autosaves
  
• Fixed hitch that occurs when unlocking an achievement
  
• Fixed an issue with rain effects not working properly after re-loading a save. This fix was also made on PS4 & Xbox, as rain was always intended to diminish after the cinematics and players gained control of Batman.
  
• Fixed broken ground takedowns after dropping on a thug from a ledge when using a Keyboard + Mouse
  
• Fixed miscellaneous hangs or crashes causes by Alt-Tabbing in specific scenarios
  
• Fixed rendering bug where the screen could have a bright white flash while grappling or dive bombing
  
• Fixed an issue where Intel HD graphics were chosen by default instead of the dedicated Nvidia or AMD GPU
  
• Fixed game being stuck as a background application process after exiting
  
• Fixed bloom issue on screen when vertical resolutions were set to 1050
  
• Fixed various Keyboard + Mouse prompts that broke in unique game play sequences after re-binding
  
• Fixed rain animation effects when running at frame rates higher than 30
  
• Fixed Keyboard + Mouse controls for Special Gadget Combos
  
• Fixed an issue where Batman’s cape would get pinned and stretch after a long glide
  
• Removed expensive forward lit assets from some rooms to improve performance
  
• Fixed a UI issue causing corrupted Story Synopsis screens
  
• Changed the number of backbuffers that we allocate in the swap chain from 2 to 1 to save on VRAM
  
• Fixed a crash in windowed mode that would occur if the window was closed during video forensics sequences
  
• Fixed an issue where some keys could not be bound with an Alt modifier
  
• Fixed a bug where Batman’s glide would glitch causing him to flip upside down due to negative numbers in glide speed calculations – shout out to uns3en and ID_Daemon
  
• Fixed corrupted smoke pellet aiming line when FPS is 60 or above
  
• Fixed a render thread crash on the R9 280 when gliding in a specific location
  
• Fixed a MipMap crash during some cutscenes due to level streaming in the background
  
• Fixed an issue where input was lost after double-tapping Tab on the map screen
  
• Fixed for some textures disappearing when Motion Blur was disabled
  
• Fixed completion percentage for the “Own the Roads” side story
  
• Fixed downclocking issue on Maxwell-based Nvidia GPU’s
  
• Fixed a crash by confirming a watch request on Steam Broadcast
  
• Fixed a performance issue caused by toggling the Shadow Quality setting during game play
  
• Fixed a stuttering issue that occurred when using Quickfire Gadgets
  
• Fixed a falling OOW issue when reloading a save at one of the Militia Watchtowers
  
• Fixed the Batmobile Battle Mode reticle appearing and being stuck on screen after receiving a mission