Insurgency: Sandstorm - New World Interactive
Hi all,

Today we are releasing a hotfix to address several critical issues reported by the community, this includes a fix for occasional hit registration issues, players sinking through the floor, and players failing to animate in 3rd person.

We are also in the process of finalizing the next content update and will begin testing on the CTE soon.

Critical Fixes

  • Fixed hit registration issue caused by client bullet IDs being sent incorrectly to the server.
  • Fixed players appearing sink through the map for other players.
  • Fixed issue where player legs would not animate for other players.

Map Fixes
  • Ministry
    • Objective B on Firefight is no longer able to be captured from beneath the objective.
Known Issues
  • Combat goggles glass may be visible through smoke on certain settings.
  • If the same level is loaded twice in a row online, the default Soundscape stops working.
  • On rare cases bots may appear 'invisible' or show as 'floating' vests. If you experience this or have information on this issue please post in this thread
  • Some players have reported issues with server connection or pings showing as '0'. If you experience this or have information on this issue please post in this thread.
Insurgency: Sandstorm - Jonny-Higgins

Hi everyone, my name is Jon Higgins, Marketing & Communications Director at New World Interactive. Today’s community update is going to be slightly different from our usual development oriented blogs and instead focus more on some of the things that have been going on behind the scenes here at New World. We hope you enjoy this peek behind the curtain and brief company update.

As some of you may have read a while back we announced we would be creating a new studio called New World North in Calgary, Canada. After a few small delays we are now set up and slowly migrating staff from around the world to the city, which is quickly becoming Canada's newest game development hub.

Our new location in Calgary enables us to pursue our longer term company vision of having a sustainable, enjoyable, ‘best-in-class’ work environment for our team. It represents our new home as we look to centralize a formerly distributed team and grow with more experienced talent. These changes will allow us to continue pursuing our goal of creating critically-acclaimed, cutting edge and highly successful video game experiences.

Founder & CEO Jeremy Blum at the New World North Office.

There is still a fair bit of work to be done on the new office, however it is a significant upgrade from our old space in Amsterdam, and provides a lot more flexibility for our company to grow.

Our old space in Amsterdam, packed down ft. character artist Gabriel Fronza.

In addition to our new space we are also welcoming a few new faces to our team and hiring for several new positions. Recently we announced the hiring of former BioWare Lead Artist Michael Grills who joins us as our new Art Director, as well as ex-Tencent, Ubisoft, and Epic employee Derek Czerkaski who will be joining us as our new Head of Production.

“Derek is an extraordinary talent in the gaming industry. We are delighted to add him to our team and confident he will help New World continue building our best-in-class studio.” - Keith Warner, President

Some of you may have picked up on a quote from our recent press release regarding the hiring of ex BioWare artist Michael Grills:

“We’re taking on a new, unannounced project which requires stronger artistic vision and leadership than games we’ve worked on in the past. Michael is a great fit for what we have in mind, bringing lots of creativity, industry experience and strong leadership to the table. We’re looking forward to having him on board and are very excited to see what he’s able to help us accomplish in the future for this project and beyond.” – Jeremy Blum, Founder & CEO

While our development team currently remains focused on post-release support and the console version of Insurgency: Sandstorm, we are also laying the foundation for exciting new projects. Insurgency: Sandstorm’s success has allowed the company to not only continue to support the game, but also expand and explore new frontiers.

A while back Nick Calandra and Omar Ahmed from Gameumentary visited our offices in Amsterdam and Denver to tell the story behind the formation of New World Interactive and our journey from enthusiast modders to award-winning indie developers.

Initially planned as a one off, the documentary crew captured so much footage with our team that it will now be premiering as a three-part story over on the Escapist YouTube channel and website later in the summer.

Our team have just seen a first draft of the episodes and we feel it will give a very stripped back and raw look at everything from the ups and downs of starting an independent video game company in 2010 all the way up to Insurgency: Sandstorm’s release. From our failed kickstarter and almost going bankrupt, to making our first million, the series touches on all aspects of our company, including an exclusive look at an unreleased game concept that, while discontinued, also laid the foundation for Insurgency: Sandstorm

We’ll be returning to more developer focused community updates, including a preview of our upcoming snow map. However if you want more frequent updates be sure to follow us on social media @InsurgencyGame on Facebook, Twitter and Instagram or join the /r/Insurgency subreddit. Below is some of the content we have teased over on these channels.

Insurgency: Sandstorm - Jonny-Higgins
We are releasing a hotfix today to address frequent crashing reported by the community on first generation AMD Ryzen CPUs. If you are still experiencing crashing after this hotfix, please try the following:

  • Right click Insurgency: Sandstorm in your Steam library
  • Select “Properties”
  • Navigate to the “Local Files” tab
  • Select “Verify Integrity Of Game Files”
  • Reboot your PC once verification has been completed.

We have also been informed by some AMD users that the AMD 19.5.2 drivers do appear to be working for them. If you are still encountering issues and are an AMD user, you may try using this driver to run the game. Another option is to ensure your GPU drivers are fully updated to the latest version.

If you are still encountering any further crashing on this line of CPUs please be sure to inform us in the following thread here with the information requested below:

  • List your full pc specs or provide a DxDiag.
  • List your video settings and GPU driver version.
  • Let us know when this crash occurs (e.g upon loading the game, during the main menu, in local play, in online play etc.)
  • Let us know if anything unusual happens before the crash, or if the crash only occurs on certain levels / modes / etc.
  • When submitting a UE4 crash report, include a description, your SteamID and your CPU type.

For any users who have been participating in testing on our crashtesting branch, please revert your game to the live default build by doing the following.

  • Right click Insurgency: Sandstorm in your Steam library
  • Select “Properties”
  • Navigate to the “Betas” tab
  • Select “NONE - Opt out of all beta programs” under the beta opt-into drop down.
  • Select close on the bottom right of the window
  • Restart Steam to allow it to update your game to that branch
Insurgency: Sandstorm - New World
We are releasing a patch today with various fixes and improvements. This patch is focused more on fixing things rather than adding new content. However, we do have more content in the works, all of which will be free. You can view our development roadmap here to see the content we have planned over the next 4 months.

Bug Fixes
  • Fixed an issue where VoIP input would be inaudible to other players and would only transmit a radio beep.
  • Fixed an issue where weapons and ragdolls would get stuck in door frames.
  • Fixed an issue where certain cosmetic items could be missing from the player’s third person mesh after team switching while wearing a gas mask.
  • Fixed an issue where if a player switched to a rocket launcher from a weapon that didn’t have a magazine, then switched back to said weapon, it would show the rocket launcher’s ammo as the magazine type instead of the one it actually supports.
  • Fixed an issue where the 4x SUSAT optic view was clipping through the model.
  • Fixed an issue where if the player had toggle crouch set they would be forced into a standing pose after completing a slide, instead of remaining in crouch.
  • Fixed a rendering issue with the Heavy Armor Heavy Carrier combination.
  • Fixed an issue where the Quick Draw Secondary weapon upgrade was being incorrectly applied to the first equip animation.
  • Fixed an issue where the sprinkler systems on Ministry would not extinguish fire.
  • Fixed an issue where if tapping F to resupply on a supply crate, the ammo information UI would not update automatically, only after performing an ammo check.
  • Fixed a bug where the game mode rules would not show in the pause menu.
  • Fixed an issue where the sleeves on certain cosmetics could clip with the player model.
  • Fixed an issue where players could be disconnected if performing multiple melee attacks on highly stressed servers.

User Experience
  • A party can now join a community server together as a group when a server is joined by the party leader. This mirrors the party functionality for matchmaking games.

Gameplay Improvements
  • Improved sandbag collisions across all maps for better bipod usability.
  • Adjusted Competitive supply costs:
    • Added Suppressors for Uzi and Tariq.
    • Reduced 1911 Suppressor cost to 2.
    • Set all longarm Suppressors to 4 supply.
    • Set all longarm Compensators to 4 supply.
    • Set all longarm Laser Sights to 3 supply.
    • Set all longarm Flash Hiders to 2 supply.
    • Set all 1x/1.5x standalone optics (Kobra, Red Dot, etc) to 2 supply.

Visual Improvements
  • Enemy AI in Coop will now choose more consistent and thematic clothing options rather than fully randomized ones.
  • Updated first person crouch view transition to follow the third person animation better.
  • Added interpolation for the lean amount in online games so that leaning looks smoother when observing another player in first or third person.

  • Ministry
    • Fixed an exploit where players could get on top of the trimming in the lobby.
    • Fixed spawn camping issue at Insurgent spawn on Skirmish.
    • Tweaked planters in the lobby to improve flow between A and B objectives on Firefight.
    • Removed a few planters in the corners of the lobby to avoid players from camping inside them.
    • Improved Security restricted area to fix several spawn camp issues on Firefight.
    • Fixed an issue where the Security vehicle would not spawn on Skirmish.
    • Fixed an issue where the Security supply crate could be seen clipping through certain geometry on Skirmish and Firefight.
    • Fixed an issue where jumping on a specific plant in a corner of the lobby would cause the character to produce looping jump audio.
  • Outskirts
    • Made southwest stairway in collapsed building (Push Insurgents objective D) accessible from the ground.
    • Made stair tower in crane building south of collapsed building accessible for approach to Push Insurgents objective D.
    • Made adjustments to the geometry around Firefight West objective C.
    • Reduced size of Firefight West objective C capture zone.
  • Crossing
    • Fixed an issue where it was possible for the player to enter the bus through unbroken window panes.
  • Precinct
    • Optimized merged actors throughout the map to reduce memory footprint.
    • Fixed several minor lightmap issues throughout the map.

Known Issues
  • Combat goggles glass may be visible through smoke on certain settings.
  • When a client respawns, they have a rare chance to have their player character become desynchronized. This can cause frozen animations, sliding, and falling through the world.
  • If the same level is loaded twice in a row online, the default Soundscape stops working.

UPDATE 7/26/19: We've just released a hotfix for yesterday’s 1.3.1 patch with bug fixes and improvements to version 1.3. This hotfix includes a critical fix of a persistent crash on first generation AMD CPUs.

Critical Fix
  • Fixed a persistent crash on first generation AMD CPUs. If you are experiencing regular crashes on any other CPU architecture than first generation AMD, please be sure to verify your game cache on Steam first. To verify your game cache:
    • Right click Insurgency : Sandstorm in your Steam library
    • Select “Properties”
    • Navigate to the “Local Files” tab
    • Select “Verify Integrity Of Game Files”
    • If you still have issues please report them to us at

Bug Fixes
  • Fixed an issue with the VHS-2’s Explosive launcher not attaching correctly to the weapon in first person.
Insurgency: Sandstorm - New World
We are releasing a patch today with various fixes and improvements. This patch is focused more on fixing things rather than adding new content. However, we do have more content in the works, all of which will be free. You can view our development roadmap here to see the content we have planned over the next 6 months.

Full changelist below:

Critical Fixes
  • Fixed crash with spectator camera.
  • Fixed a cosmetic exploit which would allow a player to become invisible.

Bug Fixes
  • Fixed Bipods not properly deploying on sandbags.
  • Fixed a case where weapons could end up in a minute-long audio loop.
  • Fixed molotov rag fire particle not always being removed when the weapon is unequipped.
  • Fixed an issue that allowed players using the FAL to fire before a speed reload was finished.
  • Fixed the initial M4A1 the player picks up in the Tutorial Level not having its Laser Sight upgrade enabled.
  • Fixed reloading issues with grenade launchers.
  • Fixed missing scenario images for Ministry and Outskirts on the map vote screen.
  • Fixed anti-materiel rifle ready animation sequences not playing.
  • Fixed the following extended mags not having the extended mag icon setup correctly: M82A1 CQ, M99, MP5A2, MP5A5, PF940, VHS-2
  • Fixed QBZ-03 HUD image not showing the handle properly.
  • Fixed navigation issue where Q and E wouldn't navigate properly on the post match screen.
  • Fixed third person SVD and SKS reload animations not playing.
  • Fixed incorrect texture on the first person M16A2 muzzle brake.
  • Fixed incorrect ready animation playing when using an AKM with a drum magazine and foregrip.
  • Fixed collision for bus door. Not like they’re in service anyway though.
  • Fixed some rendering issues that caused decal blending issues between decals that were using different channels.

Gameplay Improvements
  • Being suppressed by enemy gunfire no longer increases your weapon recoil.
  • Increased first person grenade draw and holster speed by 10%.
  • Improved Slide by removing a “tolerance” that would initiate a slide if a player pressed Crouch shortly after stopping sprinting. This tolerance was meant to help with sliding that wasn’t timed correctly by the player, but instead had led to a lot of accidental slides. Now players should be able to crouch more consistently when they want to right after sprinting.
  • Made various weapon and weapon upgrade:
    • Increased VHS-2 and QBZ-03 recoil.
    • M1911 suppressor is now 2 supply points instead of 3 to make it more consistent with the other Secondary suppressors.
    • VHS-2 can now pick up QBZ-03 mags and vice versa.
    • QBZ-03 can now pick up M4/M16 style magazines.
    • Disabled Melee Attack for Heavy Machine Guns. This was seen as too gamey and unrealistic, as well as looking strange in terms of animation.
    • Added 1.5x PK-AS for G36K for Security in cooperative modes.
    • Competitive changes:
      • QBZ-3 supply cost changed to 7.
      • VHS-2 supply cost changed to 8.
      • 1.5x PK-AS supply cost changed to 2
      • Extended Magazines which give +5 rounds supply cost changed to 2.
      • Foregrip supply cost changed to 4.
      • Foregrip Bipod supply cost changed to 5.
      • Added 1.5x PK-AS for G36K.
  • Fire Support
    • Explosive Drone now requires clear space above when requesting them. This is intended to stop players from calling them in on the garage in Ministry or any other underground area.

Visual Improvements
  • Characters
    • Added facial animations to your character in the Loadout menu.
    • Your own Eyewear should no longer be seen when you are killed.
    • Fixed issue with Carriers where the backpack would extrude past the seats.
    • Fixed t-shirt clipping issues with some Facewear.
    • Fixed clipping issues with Gas Masks.
    • Added details to Insurgent No Armor Heavy Carrier equipment combination.
    • Fixed shemagh's clipping with chest gear.
  • Weapons
    • Added first person transition animations for entering and exiting sprinting in Hardcore Checkpoint.
    • Added missing melee animations to shotguns for muzzle thumps and melee flinching.
    • Third person “world” magazines spawned from speed reloading now spawn off screen. This prevents a duplicate magazine from appearing in view during a speed reload.
    • Fixed component on the VHS-2 charging handle not animating correctly during the ready animation.
    • Fixed QBZ-03 floating handguard.
    • Fixed the AK-74 foregrip disappearing when equipping a Bipod.
    • Fixed issue with underbarrel grenade launcher reloads in third person causing the magazine to move with them.
    • Fixed invisible casing/warhead on the third person M3 MAAWS reload.
    • Fixed shotguns using the incorrect melee animation when using a Foregrip.
    • Added breathing idle animations for the first person Binoculars.
    • Updated the M4A1 and M16A4 barrels to have holes in them.
    • Fixed floaty magazine during the L106A1 pistol reload starts.

UI Improvements
  • Made visual improvements to the map voting screen including adding background blur to make the interface more legible.
  • Made the timer on the map vote screen now stop when there’s a winning map selected.
  • Fixed grammatical errors in certain win condition descriptions that show at the end of a round.
  • Adjusted post-match screen to improve readability.
  • If when attempting to join a community server you receive a network error (mismatched password, server is full, etc.) it will now take you back to the server browser as intended.
  • Tweaked the size and wrapping of the hints on the loading screen to result in better formatting.

Level Changes
  • Ministry
    • Fixed not being able to destroy two windows at the back near Insurgent spawn.
    • Fixed scenario issue that was causing Hardcore Checkpoint Insurgents Supply Crates to not appear during gameplay.
    • Fixed light seam in lobby area.
    • Fixed an issue where player was restricted when crouching in lobby area on Checkpoint Insurgents.
    • Added extra entrances for bathrooms on each side of the building to improve level flow for Checkpoint scenarios.
    • Replaced broken mirrors in toilets with decals, added opacity variations of decals, and various other small visual tweaks.
  • Outskirts
    • Fixed Restricted Area not being applied to hill behind Insurgent spawn on Push Insurgents objective D.
  • Hideout
    • Revised Checkpoint Insurgents layout to improve gameplay balance for final objective.
Insurgency: Sandstorm - New World
Today we announced a hotfix for Update 1.3 to address feedback from players over the Free Weekend. Today's hotfix includes major optimization for co-op AI spawning, changes to address vehicle stuttering, fixes for Steam cloud-related issues and several improvements to the limited time arcade mode ‘Frenzy’.

This update is now live, and you can view the full change list below.

As always, community feedback helps us improve the game, so we ask anyone experiencing issues after today’s patch to leave constructive feedback on the official forums or Steam forums detailing; hardware set-up, in-game settings, videos/images, and where possible, any reproduction steps.

  • Heavily optimized the coop bot spawn logic to resolve server-side hitches resulting in client-side lag spikes / rubber-banding due to bot spawning.

Bug Fixes
  • Fixed an issue resulting in vehicles stuttering wildly and at varying angles when servers undergo a larger amount of stress either due to a high player count, fire support, or the combination of the two.
  • Fixed an issue where XP gain was not being visually communicated to players correctly at the end of a game. XP gain was still being recorded correctly on the stats back-end throughout the duration of this issue however.
  • Steam Cloud
    • Fixed an issue that caused randomized cosmetics presets to get uploaded to the Steam Cloud.
    • Fixed an issue that discarded custom cosmetics presets.
    • Fixed an issue that prevented the user from disabling Steam Cloud synchronization.
  • Frenzy
    • Fixed an issue where Frenzy bot “Flamer” ragdoll fire damage volumes would persist on the ragdoll for longer than the fire particle, this resulted in invisible damaging fire.
    • Fixed an issue where respawning Frenzy bot “Flamer” class bots would respawn and continue to inflict damage to themselves and the surrounding area causing a respawn chain until they changed class.
    • Fixed an issue where Frenzy bots could occasionally spawn with varying effects, such as voice pitch and particles, for classes that were not allocated to them.
  • Fixed an issue where bots were being teleported to their squad leader during the pre-round instead of allowing them to remain in their designated cover positions.
  • Fixed an issue where ready animations were not playing for the QBZ-03 and Alpha AK when equipped with a foregrip and drum magazine combination.
  • Fixed an issue with the AKM where if equipped with a foregrip and drum magazine combination it would play the incorrect reload due to referencing the wrong drum magazine upgrade.
  • Fixed an issue where tracer rounds were not available on the VHS-2 and QBZ-03.
  • Fix an issue where vehicle impact sounds would be triggered on physics corrections instead of impacts.

  • Outskirts
    • Blocked curtains in the room under security side porch adjacent to Insurgent Push Objective A to prevent clipping.
    • Blocked access to a roof in the shantytown that was being exploited.
  • Summit
    • Fixed an issue allowing players to access a point on the mountain which could be exploited on Push Security.
  • Hideout
    • Fixed a potential exploit on Push Security allowing insurgents to see into the Security spawn for objective Alpha.

Known Issues
  • [VoIP] - Occasionally certain players may not be audible to others when using VoIP and instead only transmit radio beeps.
  • [Bots] - Bots may occasionally be rendered as invisible in certain edge cases.
  • [Audio] - Weapon audio may occasionally be left looping until the offending weapon is picked up from the ground. We have a potential fix for this and will be deploying it once it has been tested.
  • [SLI] - Nvidia has disabled the SLI profile for Insurgency: Sandstorm temporarily until they further investigate an issue with Unreal Engine 4.22. If SLI is enabled directly in the control panel this will result in geometry strobing on screen. We suggest all users running SLI ensure that this is disabled in the control panel if it has been enabled at that level.

Insurgency: Sandstorm - Valve
Play Insurgency: Sandstorm for FREE starting now through Sunday at 1PM Pacific Time. You can also pickup Insurgency: Sandstorm at 30% off the regular price!*

Insurgency: Sandstorm is a team-based, tactical FPS based on lethal close quarters combat and objective-oriented multiplayer gameplay. Experience the intensity of modern combat where skill is rewarded, and teamwork wins the fight.

If you already have Steam installed, click here to install or play Insurgency: Sandstorm. If you don't have Steam, you can download it here.

*Offer ends Monday at 10AM Pacific Time
Insurgency: Sandstorm

Insurgency: Sandstorm, the eerily realistic military shooter, is hosting a free weekend on Steam, and it starts today. It's not the most relaxing way to spend your weekend, but Sandstorm's one of the best multiplayer shooters around, especially in co-op. 

Sandstorm creates lots of explosions of drama without relying on scripted sequences. The AI, if you're playing in PvE, is more than competent, and you'll often find yourself holed up near an objective, nervously peering out of windows as you wait for the assault. Then everything goes to Hell and there's shouting and screaming and dying soldiers trying to crawl to safety. 

The sound design is a high point, with allies and enemies chatting and barking away, and gunfire and explosions echoing down city streets. The dramatic shift from a deserted alley to a fire-drenched warzone is more than a bit jarring—just what you want for a lazy weekend inside.

Insurgency: Sandstorm is free on Steam until 10 am PT on June 24. 

Insurgency: Sandstorm - chaton

Insurgency: Sandstorm has just received even more free content in update 1.3, and new players are welcome to try the game during its Steam Free Weekend, 10am PST Thursday June 20th to 10am PST Monday June 24th. Today’s monster update includes a remake of the indoor-focused classic Insurgency map ‘Ministry’, new weapons, new weapon upgrades, a zombie-inspired cooperative game mode called Frenzy, and more!
We are super excited with the response and community reception to Insurgency: Sandstorm so far. This content follows another large free content update in May which also featured a new map, customization options, a new hardcore cooperative game mode and more. We have many more free content updates planned for the rest of this year and 2020, including modding support, game modes, maps, weapons, and more. Take a look at some of what’s due to arrive in the next six months in the recently announced Free Content Roadmap for 2019.

If you like what you’ve been seeing, please consider giving us a review or updating your review on Steam. These reviews help grow our community and inform new players what the game is all about, and we'd love to have your thumbs up!

Full update changelist below:

New Features
  • New Map: “Ministry”
    • Features extremely close quarters fighting in the interior of a besieged ministry building with narrow corridors, a vast marbled lobby, and a crowded underground parking garage.
    • Playable in Skirmish, Firefight, Checkpoint, Hardcore Checkpoint, Frenzy Checkpoint and Team Deathmatch game modes.

  • XP can now be earned on community servers:
    • Community server admins now have the ability to allow players to gain XP and earn cosmetic unlocks as they would in official matchmaking. This provides more incentive for players to play on community dedicated servers rather than our official matchmaking servers. Please follow our guide here to learn how to register your server with the stats system for XP gain.
    • Modded servers or servers with any custom rules are also permitted provided they do not unfairly accelerate XP gain.
  • New Co-op Arcade Game mode: “Frenzy”
    • Checkpoint based mode with zombie-inspired enemies who run fast and attack you in melee or with Molotovs.
    • Features special enemies like burning Flamers who explode into flames, fast moving Jumpers who teleport, and massive Bruisers who wear extra armor and soak damage.
    • Playable on all maps including Ministry.
    • The real April Fools’ joke is that it wasn't a joke. Gotcha.
  • New Weapons:
    • Chinese QBZ-03 assault rifle
    • Croatian VHS-2 assault rifle
  • New Optics:
    • 1x MRO “Micro Red Dot” for Security faction.
    • 1x MARS for the Insurgent faction.
  • New Cosmetics:
    • CROPAT camouflage for Security Uniform Camouflage, Headgear, and Hands cosmetic items.

  • New Video Settings
    • Added a resolution scale slider allowing for undersampling and supersampling with a range from 0% to 200%. Scaling to under 100% will increase performance by running at a lower resolution, whereas over 100% will render at a higher resolution.
    • Added Hierarchical LOD Transition Method option to the Advanced video options menu with a “Field Of View” option which improves the quality of further away structures in the world when zooming in on them. This option comes with a performance cost, so it is recommended to first try “Fixed Distance” for better performance.
    • Added a View Distance Quality setting to the settings menu under Video.
    • New update announcement popup on the main menu allowing us to share important details about new updates with users directly in the game.
  • Reduced hitching from player spawning.
  • Optimized particles which occur frequently during gameplay including footstep dust kick up, third person muzzle flashes and bullet impacts.
  • Disabled dynamic shadows being created from multiple breakable components for smaller breakable props.
  • Halved the distance at which shell cases would spawn audio components.
  • Removed a few in-game Lesson videos which were causing hitches when popping up during gameplay.
  • Added a performance warning on the video settings tab that shows when a user is running the game at a resolution higher than 1080p due to the engine’s costly nature at these higher resolutions.
  • Reduced server logging to further streamline server performance.
  • NVIDIA Geforce Experience can now be used again to optimize Insurgency: Sandstorm. This fix was implemented and deployed by Nvidia on Friday the 7th of June.
  • Tweaked the Auto benchmark settings to ensure that the initial video settings set by the game do a better job ensuring performance.
User Experience
  • Hit detection system changes:
    • Co-op now always uses client-side / server validated hit detection rather than switching to the purely server-side hit detection method when players have higher pings, so that no matter what there should always be reliable hit detection when playing against AI enemies in Co-op modes.
    • Versus modes have seen a raise in the ping limit at which point the hit detection switches to the purely server-side approach, from 200ms to 250ms. The latency indicator on the HUD has been adjusted to take this into account, now going red when players are above a 250ms ping to reflect this change.
    • Versus server admins now have the option to disable the server-side hit detection method for high ping users entirely, via the -NoHitValidate command line parameter.
  • Tutorial experience improvements for first time players:
    • The game is now paused during critical lesson popups to allow players to digest the information presented.
    • The player’s health has been increased.
    • The weapons on the table while defending the bridge have been adjusted.
  • Hardcore Checkpoint is now accessed directly from the new “Featured” section of the Play menu as “Hardcore Coop” rather than through the default Coop queue.

Bug Fixes
  • Fixed an issue where many players using VoIP would cause temporary audio cutouts for players.
  • Fixed an issue where bullets were not registering correctly with players and AI enemies when playing with a high enough (200+ ms) ping.
  • Fixed an issue causing vehicles and their turrets to jitter strongly while moving.
  • Fixed a number of issues with scopes and the scope stencil rendering over non-scoped weapons, causing “invisible circles” to block the weapon in ADS.
  • Fixed an issue preventing first time players progressing to the end of the tutorial.
  • Fixed an issue where the “Bug Hunter” pre-order Tattoo item was not appearing in the Appearance menu.
  • Fixed an issue where particles were playing back at a greater speed than intended.
  • Fixed an exploit for Competitive Firefight where the opposing team’s score and points were showing on the Scoreboard.
  • Added a potential fix for an issue where weapons could continue playing looping audio after the player or AI enemy was killed.
  • Fixed an issue where the on-screen ammo display for shotguns could occasionally misrepresent how much ammo they had.
  • Fixed an issue with gloves being rendered inside of scopes.
  • Fixed an issue where multiple foregrips could be seen in the loadout menu for certain weapons such as the AKM.
  • Fixed an issue where the TM-62 Mine, Mosin 4x PU Scope and 1.5x PK-AS scopes were not available for the Range Master class in the Range under Tutorials.
  • Fixed an issue where the Tutorial Level’s Gunship would be on cool down during the period you were prompted to call it in.
  • Fixed an issue where gas masks could occasionally be seen on character’s bodies instead of their heads.
  • Fixed a UI scaling issue with the matchmaking progress dialogue.
  • Fixed an issue where magazine upgrades such as Extended Magazines and Drums were not being applied correctly in-game.
  • Fixed an issue where the vest and gear would be seen offscreen if you went to the Customize menu on the post match screen.
  • Fixed an issue where footsteps were not reliably being generated correctly on inclined surfaces such as stairs.
  • Fixed an issue with the laser attachment socket orientation on the third person G36K model.
  • Fixed a bug where Supply Crates in Coop modes were not granting any launcher ammo when resupplying.
  • Fixed an issue where drum magazines were avaliable for certain weapons in Hardcore Checkpoint when they shouldn’t have been.
  • Fixed an issue where “Community Server Name” would show in the Scoreboard during official matchmaking.
  • Fixed an issue where if you dismembered a ragdoll’s head and it was wearing a gasmask, the gasmask would not be hidden.
  • Fixed an issue where Security faction Eye Color was not being applied properly to Character heads.
  • Fixed clipping issues with Insurgent Hands Cloth Fingerless gloves item.
  • Fixed incorrect animation assignment causing one of the crouch leaning directions to be broken when using iron sights.
  • Fixed infinite reload bug in Hardcore Checkpoint.
  • Fixed and issue with the side mounted alignment of the third person SVD socket for the OKP-7 optic.
  • Fixed a bug allowing players to deploy bipods on weapons and rag dolls.
  • Fixed backpacks not hiding in vehicles.
  • Fixed various cosmetic issues:
    • Fixed Patrol headgear and Combat Glasses eyewear clipping with each other.
    • Fixed clipping with Balaclava Open and Balaclava Closed headgear.
    • Fixed Covered hair option clipping with Headband headgear.
    • Fixed the Boonie Hat camo orientation to be horizontal.
    • Fixed facewear clipping with the covered hair style and headgear.
    • Fixed the morph targets and weights for Battle dress blouse
    • Fixed morph target issues with the track pants.
    • Fixed some morph logic issues with gear items.
    • Fixed clipping issues with the combat goggles.

Gameplay Improvements
  • Weapons
    • Reduced LMGs standing and crouching recoil by 10%.
    • Slightly increased reload speed for the M240B, MG3, and PKM.
    • Reduced L106A1 and L85A2 supply cost by 1.
    • Removed Laser Sight weapon upgrades from Versus Marksman and Competitive Sharpshooter classes. This was felt to be a CQB attachment that was inappropriate for the class’s role in being a long range shooter, especially given the new anti-materiel rifles. This attachment remains available in Coop modes.
    • Doubled Gunship and Support Helicopter body health. This will not affect rotor health or other areas of the helicopters.
    • Added the M99 7x scope to Coop Marksman classes
  • Fire Support
    • Explosive Drones now spawn above the target on which they were called in and fly down, preventing them from getting caught on buildings as they path towards their designated target.
  • Hardcore Checkpoint
    • Added more Primary ammo for players who respawn.
    • Increased speed of the 1P Hardcore sprinting animations by 20% to make it look more natural. This does not affect player speed, just the speed at which the animation loops.
  • AI
    • Retreating AI enemies will no longer abort the retreat behavior to shoot a close range target. This was causing issues after a counter-attack where an AI enemy would retreat with a spawn zone en route, encounter players, and open fire.
    • AI enemies will now only throw molotov/incendiary grenades at targets with direct line of sight. This ensures players have some time to react, as they detonate instantly. Normal frag grenades will still be thrown at targets behind cover.
    • Reduced accuracy of bot grenade throws by 10-20%.
    • AI enemies with heavier weapons (marksman rifles and machine guns) will always rush to cover instead of firing en-route.
    • Ambushing AI enemies will go into sighted mode if they hear a threat coming.
    • AI enemies will take longer to zero in when using marksman rifles and machine guns, and be less accurate.
    • Security AI wear the Facewear cosmetic less often. It’s harder to fight like that anyway.

Visual Improvements
  • Third person weapon cache planting animations should now be visible to other players.
  • Improved the prone deployed crawling animation when transitioning to prone and also moving.
  • Improved “muzzle thump” melee attack animation blending for various weapons.
  • Created new IED and C-4 third person melee animations.
  • Improved grenade melee attack animation blending.
  • Improved RPG-7 melee attack animation blending.

  • Outskirts
    • Improved a pillar collision box on Firefight West Objective B area so that throwables can be reliably thrown around a corner and not impact with an invisible wall.
    • Blocked west window in final weapon cache room on Push Insurgents to prevent destruction by rocket.
    • Removed lower northwest room from capture zone on Objective C on Push Insurgents.
    • Doors are now closed on ambulance at Objective A on Push Insurgents.
    • Doubled up a shipping container at Push Security Objective A to mitigate Insurgents camping outside the southwest corner of the objective in the building. There is no line of sight from here to the northeast entrance to the objective any longer.
    • Moved Insurgent Objective D Supply Crate from bad location on Push Security.
    • Fixed a missing restricted area for Insurgent spawn on Push Security Objective C.
    • Smoothed out player movement in various areas.
    • Fixed floating Supply Crate on Push Security Objective D spawn.
    • Fixed not able to capture Objective D while aiming in a specific direction on Security Checkpoint.
    • Fixed Insurgent A spawn partially not restricted on Push Insurgents.
    • Fixed minor issues throughout the map.
    • Fixed Insurgents A spawn being partially not restricted on Push Insurgents.
  • Crossing
    • Improved AI navigation.
    • Fixed an issue where the player could get stuck inside a barrel near Objective C on Push Security.
    • Fixed a small window blocking grenades at Objective C on Firefight West.
  • Summit
    • Reduced playable area for Firefight East to funnel players more towards the objectives.
    • Fixed an issue where players could get outside the level at the far end of the market area.
    • Fixed an issue where the player was able to get stuck in a certain rock formation.
  • Refinery
    • Made several gameplay adjustments across the whole map to improve readability and make it more clear where players are shot from.
    • Unmerged numerous merged actors to take more advantage of automated instancing to improve performance.
    • Created HLOD clusters to improve performance.
    • Moved the insertion vehicle closer to Security starting spawn on Push Security.
    • Tweaked an HLOD near Security start spawn that was transitioning too aggressively.
    • Added nav modifier for second row of barricades to avoid AI enemies from getting stuck near Checkpoint A Security.

UPDATE 6/18/19:
We are releasing a hotfix today to address several issues from the 1.3 update. This is a server-side fix which does not require a client reset, but it will require server resets from community servers.
  • Fixed overuse of Molotovs by AI enemies in Frenzy. Molotov use by AI is meant to primarily prevent players from camping in places unreachable in melee. However, there was a bug where they were wrongly determining when a player is unreachable, and thus using their Molotovs way too much.
  • Fixed an issue where Frenzy AI would shift between behaviors sometimes while flanking a target.
  • Fixed an issue where newly released Camo cosmetic CROPAT was not being unlocked correctly when purchased.

UPDATE 6/19/19:
We are releasing another hotfix today to address other issues from the 1.3 update. This hotfix will require downloading a game update.

Bug Fixes
  • Potential fix for an issue causing Molotov flames to sometimes be invisible. Please let us know if you still encounter this issue.
  • Fixed an issue where if the player had a radial menu open when a Lesson paused the Tutorial Level, they would lose input and not be able to continue.
  • Fixed an issue where dismembering a ragdoll removed all of its gear items.
  • Fixed an issue where indoor soundscapes on Ministry were not being applied on spawn for players spawning inside the building.
  • Fixed an issue where exiting a vehicle while not having a primary weapon in hand would show the primary weapon between the player’s legs.
  • Fixed an issue where the VHS-2 smoke launcher was priced at 3 supply instead of 1 supply.
  • Fixed an issue where the VHS-2 Extended Magazines upgrade was granting 40 additional rounds instead of 35.
  • Fixed an issue in third person where performing a melee animation with a launcher equipped would not display the animation correctly.
  • Fixed an issue where the third person hand pose for the VHS-2 with grenade launcher would have the hands in the incorrect position.
  • Fixed an issue preventing players from being able to perform a melee attack with the binoculars.
  • Fixed an issue where weapon parts could shift slightly in third person when performing a melee attack.
  • Fixed a number of missing localizations.
  • Cosmetics
    • Fixed clipping issue with Flight Hands cosmetic on Security.
    • Fixed a number of issues where gas masks would clip into the head.
    • Fixed various clipping issues related to Facewear and Eyewear.
    • Fixed a bug with morph targets for Security armor levels.
    • Fixed an issue where the Blouse Rolled cosmetic on Security was displaying incorrectly.
    • Fixed a clipping issue with the Covered Hair option and Combat Goggles cosmetic.
User Experience
  • Fixed an engine-level issue that caused borderless resolution settings to not be respected.
  • The server browser should now not instantly state that it has “Found Zero Servers” even if it is still searching for servers.
  • Updated Info button for Hardcore Coop in the Play menu to display both Checkpoint and Hardcore Checkpoint game rules.

Gameplay Improvements
  • Frenzy
    • Fixed an issue where enemy AI would not investigate players who were outside of their navigation mesh.
    • Allowed enemy AI melee behavior to run if the target player is unreachable.
    • Players are now marked as unreachable if standing on a non-existent navigation area, ensuring AI will use Molotovs if they cannot reach that player.

Visual Improvements
  • Updated the destructible pillars in Ministry with new particles.
  • Frenzy’s Bruiser special enemy should now spark when shot in the head or torso to better indicate that those areas are armored. The limbs should be targeted for more damage.
  • Animation
    • Created dedicated first person melee attack animations for the M82A1 CQ, M99, QBZ-03 and VHS-2.
    • Updated grenade throw animations for third person so the hands open correctly.
    • Updated animations for leaning in and out in both crouch and stand.
    • Improved and added secondary weapon melee sequences.
    • Improved and fixed blending on transition animation logic and sequences.

  • Ministry
    • Actor merged various meshes to improve performance.
    • Reduced bloom and rebuilt lighting and navigation.
    • Fixed several Hardcore Checkpoint Ammo Box pickups not appearing correctly.
  • Hideout
    • Fixed an issue where players could spawnkill Insurgents in Skirmish from a particular location.
  • Refinery
    • Moved Checkpoint Security counter-attack vehicle that was blocked by layout updates.

Known Issues
  • Nvidia has disabled the SLI profile for Insurgency: Sandstorm temporarily until they further investigate an issue with Unreal Engine 4.22.
  • Cosmetics, Cosmetic Presets and keybindings do not seem to be synchronized on the Steam Cloud.

Play Insurgency: Sandstorm during the Steam Free Weekend, 10am PT / 7pm CEST Thursday June 20th to 10am PT / 7pm CEST Monday June 24th, with all this new content available free to all players.
Insurgency: Sandstorm

The developers of excellent multiplayer shooter Insurgency: Sandstorm will add two new maps, two new game modes, a hardcore rule set for every mode, and mod support before the end of the year—all in free updates.

New World Interactive revealed the roadmap for the rest of 2019 yesterday, which also includes night versions of maps, new weapons and upgrades, and improved character customization. It hasn't put an exact date on anything, and says it's "possible that some content may need to get pushed back", but it's aiming to get it all out before the end of the year alongside additions that it hasn't yet announced.

The level editor and mod tools will no doubt be put to good use: the original Insurgency has more than 18,000 mods on the Steam Workshop, and itself started as a Half-Life 2 mod. "That same treatment is coming to Insurgency: Sandstorm as well," the team said. "This includes but is not limited to community created levels, game modes, rulesets, gameplay modifications, factions, weapons, and weapon upgrades." Players will be able to share mods on "either the Steam Workshop or a similar service".

Alongside the roadmap, we got our first look at one of the two new planned maps. It's a snow map, and it's a remake of Sinjar from the original Insurgency. "Characters will breathe cold puffs of air as they run and fight, and they’ll leave snowprints which can be tracked by other players," the team said. It didn't reveal anything about the other planned map, but said it would separately add "a night time version of every map we have", with new equipment such as flashlights, night vision goggles and infrared laser sights. Enemy AI in co-op modes will also be adjusted for the low-light conditions.

In terms of new modes, New World Interactive is adding a PvP tug of war-style mode called Frontline and a co-op horde mode called Outpost, where you defend multiple points. It's also working on a new mode based on Ambush, which was a PvP VIP escort mode in Insurgency, but that won't arrive until next year.

After testing out a hardcore version of its Checkpoint mode, which had slower-than-normal movement, the team is rolling out a hardcore rule set for every mode, available to all community servers. You'll also find a hardcore playlist in the main Play menu, letting you jump in through normal matchmaking. The team is still working out exactly what the hardcore rule set will involve, but expect the slow movement from hardcore Checkpoint to remain. The new rules will arrive "sooner than many of the other things on our roadmap", it said.

If you want more detail on any of the changes, including a look at some of the new weapons and character customisation options coming to the shooter, you can read the full Steam post here.


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