We unfortunately have to announce we will be shutting down the EU servers on Friday, Jan 25. This will leave only the US East servers available to play online. Due to the nature of how data is stored for players we will not be doing any transfers.
We hope by taking this measure it will allow us to continue to host the US East Servers well into the future.
Hello, after some careful consideration of costs and revenues for 2018 we have decided to close down the US West Server (this will leave the US East and EU servers open to play). If you are playing on other servers or single player there will be no impact from this update, but if you are playing online on any of the 3 servers we host you will be impacted. We will also be removing the hardcore servers on both US East and EU as they were not receiving much use.
We also decided to go ahead and do a full wipe of the servers at this time as they have accumulated a lot of usage since the Early Access launch. This is mostly to keep them running well in the future and to clear out any existing issues from well over a year+ of running. This will be a full wipe, all player and structure data will be cleared out. PvP servers will still have the level boost when they come up, but all PvE servers will require the players to start back at level 1.
We hope these changes allow us to maintain and run the online servers for the remainder of the year so we decided to take these actions. As mentioned, if you are playing offline or on other servers not hosted by us you will not be impacted by this change.